What 2,796 owners told NHTSA about the 2013 Ford F-150 Supercab Diesel

At about [XXX] [XXX], Tuesday, I was N/B on [XXX] , my speed was approximately 60 mph. All of a sudden, my brakes locked up as if I slammed on by brakes. Although a safe distance behind my, vehicles behind me had to swerve out of my way due to the sudden breaking. After pulling over, I checked the undercarriage, thinking I might have hit something, but everything was clear. Not knowing what had just happened I got back onto the highway and when I reached a speed of approximately 65 mph it did it again causing my truck to swerve into the oncoming lane of traffic. I still didn't know what was going on because there were no physical signs indicating such and no warning lights illuminated. After pulling over once again I called a transmission shop and explained what had just happed and asked if they could look at my truck to see what was going on. They told me it would be about three months before they can get me in, but said they know what exactly had happened. When I asked them to please tell me what had occurred, they told me the transmission suddenly went from 5th gear down to 1st gear due to a "Transmission Molded Lead Frame issue" I had no idea what he was talking about, and he said the fix is a simple one that involved a computer software update. Well, I learned that in 2019 there was a "Customer Satisfaction program" for this issue but the problem is I knew nothing about it and when I purchased the vehicle in 2022, I wasn't told about this. Now, the Ford dealership I took the truck to said the "Customer Satisfaction program" that was issued had expired and I would have to pay for the repair. I'm confused because when I first started researching this issue the Carfax at the time I purchased the vehicle was a "Customer Satisfaction program", and after talking to the Hanford Auto Sales, in California, I purchased the vehicle they said they didn't do anything because it was just a "Customer Satisfaction program". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11679190

The contact owns a 2013 Ford F-150. The contact stated while driving 10 MPH, the speedometer went to 0 MPH, and the transmission failed to shift out of 1st gear. The contact shifted into neutral and shifted back to drive; however, the transmission still failed to upshift into second gear. The check engine warning light and the service vehicle soon warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the molded lead frame was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 154,000.

NHTSA ODI 11678320

While driving my vehicle speedometer goes to zero which no recognition of speed. If brought to a stop I can’t get out of first gear. Ford issued a “Customer Satisfaction Program 19N01” related to the 6R80 transmissions, Sudden Transmission Downshift. This “Customer Satisfaction” should have been a non expiring recall. The check engine sometimes flicks on but does not stay on or show a code. Issue is intermittent and lasts 10-15 min until vehicle recognizes it’s not incapable of shifting. Given this severely limiting malfunction I highly recommend the recall be extended indefinitely to make sure these vehicles are fixed properly.

NHTSA ODI 11677485

The contact owns a 2013 Ford F-150. The contact stated that while driving 70 MPH, the vehicle unintendedly downshifted from 6th to 1st gear. The battery and the powertrain warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the lead frame and speed sensor had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where the same diagnosis was provided. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 211,580.

NHTSA ODI 11677552

Transmission downshift in low gear at highway speeds, almost lost control, afraid of any transmission damage, looked online for other ford p/ups with same 6speed transmission problems and of course they are millions of recalls but my vin # isn’t included, called ford motor co, seems like they are just passing the buck , I know it’s the same exact problem, wondering if I should go to local news station to report it as an ongoing issue, and I would like this investigated !!!!

NHTSA ODI 11677259

The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds and accelerating, the vehicle started to lose motive power and unexpectedly downshifted to 1st or 2nd gear. The wrench warning light was illuminated, and the message “Service Vehicle Soon” was displayed. Additionally, instrument cluster failed to display safety information. The vehicle was coasted to the side of the road, and the contact waited for a while before restarting the vehicle. The contact stated that several attempts were needed to restart the vehicle. The vehicle was taken to a certified mechanic who diagnosed the vehicle and retrieved a code for the control shift sensor fault. The vehicle was not repaired. The dealer was contacted and informed the contact that the VIN was not under recall. The failure mileage was approximately 131,000.

NHTSA ODI 11675856

The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted and stalled. There was no warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed that the transmission lead frame had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.

NHTSA ODI 11675882

The contact's son owns a 2013 Ford F-150. The contact stated that while her son was driving at various speeds, the transmission unexpectedly downshifted. The contact stated that the power train warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with output speed shaft sensor failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 145,000.

NHTSA ODI 11675353

The contact owns a 2013 Ford F-150. The contact had received notification of an undisclosed recall campaign, and the vehicle was taken to a dealer to be repaired; however, the failure occurred within several months after the repair. The contact stated that while driving on several occasions at various speeds, the transmission unexpectedly downshifted to first gear and the vehicle stopped unintendedly. The power train warning light was illuminated. The vehicle was taken to a dealer to be diagnosed and the contact was informed that an unknown part in the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA ODI 11675036

The truck drops from sixth gear to fourth gear randomly while at high speeds. I took it in and they told me it was not covered by the recall that was done a couple years ago for this very same reason. I took it into five star Ford in Plano Texas. They told me that recall expired. I took it in then and they supposed changed out faulty parts.

NHTSA ODI 11674683

Ford dealership Jack Kissee in Claremore, OK is telling me my truck is 6k miles out of warranty for Recall 19N01. I have owned my 2013 F150 for less than 2 years with no knowledge of any previous recalls or repairs needed by Ford. This has not been an ongoing issue and has only happened within the last 1,000 miles I have put on my truck. Wrench light and icon pop up on the dash and puts the truck into limp mode until I can get pulled over and get the truck shut off. Safety risk to everyone on the rode. Please let me know if there is a way this Recall 19N01 can be covered. Thank you.

NHTSA ODI 11674700

The contact owns a 2013 Ford F-150. The contact stated that while driving 45 MPH, the vehicle inadvertently downshifted. There was no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 178,000.

NHTSA ODI 11674343

While driving at highway speeds, about 55mph, transmission just jerked. Happened multiple times until I could get it in to be serviced. Service light comes on, speedometer goes to zero, safety lights come on and its not able to downshift. I fear this could be a very dangerous especially at this speeds.. After stopping and turning of the road it still would not reset. It would not reset until I parked the vehicle and shutdown then restarted. Picture attached shows the dash..... while going 55 speedometer went to zero. Was in 5 gear and would not change, mileage went to "--------" Engine light and Airbag lights come on...... NHTSA site shows no recalls but Ford does show their own recall. Ford will not cover this repair because they said they notified of a recall but nothing was ever sent to me or told to me in any previous trips to dealership. This is a known safety risk and Ford should still be pushing to get these parts replaced. Fords Campaign after to search online. 19N01 Description Transmission molded leadframe

NHTSA ODI 11674344

I am the current owner of a 2013 Ford F-150 King Ranch, which I purchased in 4-2019. In 2025, the truck began to experience sudden, harsh downshifting while driving, sometimes dropping from 6th gear to 1st without warning. This created a major safety hazard, especially at higher speeds. The problem was diagnosed and confirmed by Greenbrier Ford in Lewisburg, West Virginia. They identified the issue as related to the transmission's OSS sensor and PCM programming—consistent with Ford’s CSP 19N01 and TSB 16-0008. The repair was completed at my expense because I was never notified of the CSP, even though I was the legal owner at the time.Before the failure, I experienced intermittent rough shifting and hesitation, but during the major incident, a “Wrench” light appeared on the dashboard, and I suddenly lost power while driving. This happened without warning and created a serious safety risk. That’s what prompted me to take the vehicle in for service, where the issue was linked to the transmission and matched symptoms covered under Ford CSP 19N01.The issue was confirmed by Greenbrier Ford in Lewisburg, West Virginia, where all my mechanical work has been performed since I purchased the vehicle from them in 2019. I would like a refund as this is related to a dangerous recall.

NHTSA ODI 11673487

The contact owns a 2013 Ford F-150. The contact stated that while her husband was driving at approximately 35 MPH downhill, the vehicle downshifted to 2nd gear inadvertently. The tow warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was approximately 81,520.

NHTSA ODI 11672762

I was pulling an empty car trailer in Tow mode when my truck downshifted from 5th gear to 1st gear causing my trailer to fishtail and almost rear ended from a tractor trailer. Then continuing it shifted rear hard to the next gear. Since this first occurrence, it has happened multiple times, which is a major safety issue. I have to pull over immediately, turn off truck, and turn back on to reset the transmission. Until I figured that out, the issue was even more hazardous almost causing accidents for my family, including my grandchildren. Since then, they cannot ride with me. I found out that this is a known issue and covered to 150k miles for Molded Transmission Leadframe Extended Coverage. My issue is that I bought this truck at a Ford dealership in 2018 with 110k miles and have been in the dealership before and was never told about this safety issue and extended coverage. If it’s a known safety issue, why is it not covered beyond 150k miles or 10 years??????? I’m currently in the dealership waiting for an $180 diagnosis which I don’t feel that I should not have to pay. I’m fairly certain, they will charge MUCH more for their recommended fix, which should have all been covered by Ford for this known safety issue. Thanks for your help.

NHTSA ODI 11671541

TRANSMISSION DOWNSHIFTS WHILE DRIVING TRANSMISSION STAYS IN FIRST GEAR TRANSMISSION BANGS WRENCH APPEARS ON DASH ALL CONTROL IS LOST

NHTSA ODI 11671765

April 2025, my 2013 F150 downshifting to first gear driving about 45 mph almost causing me a serious accident. I contacted my local Greenbrier Ford in Lewisburg West Virginia after pulling the code from my Hum to see what it was and was informed that there was a consumer appreciation survey that was mailed out between May 9th and May 15th 2019 that letter went to the previous owner of this VIN number and not addressed to me therefore Greenbrier Ford said that the time had passed and I had to pay $1,300.30 out of my pocket for a safety recall. After picking up the vehicle I was going through my paperwork because Greenbrier Ford has done all mechanical work on my vehicle since I purchased it in April of 2019 in July of 2019 they updated the original downshifting to first gear did not inform me nor did they inform me when I went in in May of 2025 and they updated the recall that had expired in October of 2023 regarding the letter that did not come to me as the owner but to the previous owner. I feel as though Ford should have covered this and I am actively working to get a refund on that money as I see there is a new recall out on this downshifting to first gear I would like to know how I could go about submitting for a refund.

NHTSA ODI 11671191

WRENCH displayed today, transmission was hard shifting trying to go in and out of gear

NHTSA ODI 11670637

*transmission DOWNSHIFTS while driving at normal traffic speeds *Sudden stops in traffic *WRENCH appeared on dash, lost all digital numbers, I e. Speed...as soon as downshift

NHTSA ODI 11670154

*transmission downshifted while traveling 15 mph *Unsafe condition traveling on roadway *Temporary loss of control *WRENCH appeared, shifted hard into first gear

NHTSA ODI 11670360

The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted into a lower gear with the transmission and engine warning lights illuminated on the instrument panel. The contact was able to pull over and restart the vehicle, and the vehicle resumed normal driving functionality. The local dealer was notified of the failure and the contact was informed that the vehicle was previously repaired under Customer Satisfaction Program: 19N01; however, the VIN was no longer covered under the Customer Satisfaction Program. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 164,000.

NHTSA ODI 11669667

Transmission - Ford Customer Satisfaction Program 19N01. Transmission needs lead frame replacement but did not start happening until after the expiration of the program.

NHTSA ODI 11669101

The contact owns a 2013 Ford F-150. The contact stated that while driving 50 MPH, the transmission unexpectedly downshifted to first gear, and the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and it was determined that the transmission lead frame was faulty and needed to be replaced. The vehicle was not repaired due to the cost. The failure had progressively worsened. The contact related the failure to NHTSA Campaign Number: 19V075000 (POWER TRAIN); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

NHTSA ODI 11668883

driving at speeds of around 55mph it downshifted into 1st gear this happen at least 3 times. luckily no one was close behind when it happened .

NHTSA ODI 11668051