What 2,796 owners told NHTSA about the 2013 Ford F-150 Supercab Diesel

The contact owns a 2013 Ford F-150. The contact stated while driving at approximately 45 MPH, there was an abnormal sound coming from the front brakes. The contact stated that the braking system independently engaged and stopped the vehicle. The contact stated that the vehicle had not stalled. No warning lights were illuminated. The vehicle was taken to a parts store and upon parking he observed that smoke was being emitted from the passenger side front wheel well. The contact stated that he observed that a flame was visible from the passenger wheel well and that store employees had extinguished the flames with hand-held fire extinguishers. The vehicle was towed to an independent mechanic where it was diagnosed that the front brake line on the passenger side, both brake drums, calipers, pads, and rotors needed to be replaced. The vehicle was repaired. The contact stated that later the failure recurred and he needed to replace pads, and calipers on the front passenger side. The contact researched online and related the failure to NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and confirmed that the VIN was not associated with any recalls related to the failure. The failure mileage was approximately 145,000.

NHTSA ODI 11646543

The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the vehicle was running rough and there was a strong burning smell. The vehicle was taken to an independent mechanic, who diagnosed that the ABS fuse was overheating, was damaging the brake pads and rotors, and was causing the vehicle to overheat. The mechanic advised the contact to remove the ABS fuse, and the contact removed the fuse. The vehicle was later taken to another independent mechanic, where it was determined that the failure was related to the ABS module. The vehicle was taken to a transmission specialist, where the same assessment was made. The vehicle was taken to an unknown dealer, where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired due to the cost. The contact stated while driving approximately 50 MPH and approaching the stop light, the vehicle in front of her vehicle stopped prematurely. The contact stated that upon depressing the brake pedal to stop the vehicle, the vehicle decelerated but failed to stop as intended and crashed into the rear of the other vehicle. The contact stated that the ABS and the traction control warning lights were illuminated. The air bags did not deploy. The contact hit the right leg shin area against the dashboard and sustained a punctured wound on the leg. The contact also sustained a swollen right leg and back pain. The emergency units physically examined the contact and recommended medical assistance for the right leg injury. The contact later went to urgent care but could not afford the cost of the medical care. The contact then treated the injuries at home. It was unknown whether the other driver sustained injuries. There was no property damage. A police report was filed but the contact did not have the information available. The police determined that it was a no-fault accident. The contact was able to drive the vehicle from the scene. The vehicle was not repaired. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.

NHTSA ODI 11646064

The contact owns a 2013 Ford F-150. The contact stated that while his daughter was driving in a parking lot, she depressed the brake pedal and it became stiff. The vehicle failed to slow down as intended. The vehicle collided with a parked car. A police report was not filed and there were no injuries reported. The contact then began driving at approximately 30 MPH, the brake pedal was depressed, and he observed a grinding noise emanating from the front driver side of the vehicle. The brake pedal then became stiff and did not slow down as intended. The vehicle was placed in the park position on multiple occasions to stop the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the check valve was clogged and the brake vacuum booster pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 170,000.

NHTSA ODI 11584746

The truck slammed into 1st gear going 55 mph on the interstate. Through investigation a speed sensor warning was the culprit. Not being able to have truck service for a month due to Ford Dealers being backed up Cavalier Ford sent a mobile mechanic out to me. He spent about 10 minutes on my truck handed me the keys and told me he did something with the computer mo parts are needed. He never test drove it to ensure the problem was corrected. When I went to drive the truck, the wrench light was still on and was worse than before. Actually stuck in first gear. After going around and around I was informed by Fors Customer Service they did their part, anything else I wanted done would be my responsibility financially because of the mileage. I didn't not think recalls had a mileage limit but they are insistent after 150k they were no longer responsible. Cavalier Ford marked the recall as complete but it wasn't. My case number with Ford is CAS44213098 transmission fluid leaking recall was not on there but I am leaking that as well. I don't want something for free, I just want them to correct their defects

NHTSA ODI 11537707

Brakes began to pulse when pressure applied to pedal. Complete loss of brake crashed in parking lot wall. Was knocked unconscious. The brake system has been professionally serviced. Cant find any reason for loss of brakes. This vehicle has been parked since incident. Because it will keep

NHTSA ODI 11519245

I have had numerous brake issues on my 2013 Ford F-150 SuperCrew. One repair was done in the warranty period and 2-3 were not. This vehicle had less than 81,000 miles on it when all of this work was done. It was recently repaired and still isn’t solved. I’ve had two major accidents where my vehicle rear ended other vehicles because of its failure to immediately stop on braking. The dealership can’t solve the problem or don’t know how and I’m afraid to continue to drive this unsafe vehicle.

NHTSA ODI 11492734

Slowing down to make a left turn. Brakes failed very difficult to press brake pad and Power transmission system was not responding properly causing my truck brakes to fail, transmission was slipping and the rear tires to slide. End result was a Crash into a pole at a corner. My truck was totaled by the insurance company costing me over $9,000 to replace the truck after the insurance payment. Recall for Master Cylinder and Power train issued after my crash on 2/2/2018.

NHTSA ODI 11481626

I have a serious issue with my 2013 Ford F150 Limited. I almost had a horrible accident on I295 because of brake failure. Seems the brake fluid is leaking out and I didnt know this until I tried to brake and the pedal went all the way to the floor. Then the "brake fluid low" light came on. Upon Inspection after all the drama, got truck in a safe place, I checked and saw there was no fluid in reservoir. I filled it and pumped brakes a few times and pedal keeps going to floor then eventually it gained pressure..when I checked reservoir again, half of the new fluid was gone and truck was hard to stop again, So I had to tow it home. After taking to a shop I was told the fluid was leaking from master cylinder to the brake booster!! I then searched the internet, and discovered this is a common problem and Ford has a recall for this same exact issue my truck is having..Recall # 16V345000. Ford # 16S24. I then went to dealership to see if I can get fixed and was informed my VIN is not on the recall list and they wont fix. I called ford customer service and was told the same and also to contact NHTSA. So that is what i'm doing now.

NHTSA ODI 11466539

I know how to drive it is not cool to be in trouble for not being able to control a truck that malfunction

NHTSA ODI 11453569

Vehicle accelerated without driver pressing gas pedal and RPM gauge jumped up to 5 (which is red zone). Brake pedal went to the floor when brakes were applied instead of causing the vehicle to stop. Emergency brake was used, and driver lost control of the vehicle resulting in a terrible accident. The crash caused injuries to driver and the death of a bicyclist.

NHTSA ODI 11442730

IN NORMAL CITY STREET, WITH MY FAMILY, IT'S SUDDENLY HAPPENED WITH NO ANY SPEED MAYBE BELOW THE 40KM,

NHTSA ODI 11364072

TL* THE CONTACT OWNED A 2013 FORD F-150. THE CONTACT STATED WHEN HER HUSBAND WAS DRIVING THE VEHICLE AT APPROXIMATELY 70 MPH, THE VEHICLE GAUGES AND RPMS UNEXPECTEDLY WENT INTO A LOWER GEAR. THE STEERING WHEEL THEN CEASED AND THE VEHICLE WAS UNABLE TO BE CONTROLLED, ALONG WITH THE BRAKE PEDAL FAILED TO OPERATE WHILE SHUTTERING AND THE LASTLY THE VEHICLE CRASHED INTO A WALL. THE SIDE AIRBAGS DID DEPLOY BUT THE FRONTAL AIRBAGS DID NOT. THE VEHICLE WAS TOWED TO A IMPOUND LOT AFTER BEING TOTALED. A POLICE REPORT WAS TAKEN. THE CONTACTS SPOUSE WAS THE ONLY PERSON INJURED IN THE CRASH. THE HUSBAND SUSTAINED A BACK INJURY, NUMBNESS, TINGLING IN HIS LEGS, AND A CONCUSSION. THE SPOUSE WAS TAKEN TO THE EMERGENCY ROOM FOR HIS INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

NHTSA ODI 11306158

I WAS DRIVING ON A HIGHWAY AT 55 MILES/H PULLING A TRAILER WITH A LIGHT LOAD. THE TRUCK SUDDENLY WENT FROM NORMAL ENGINE SOUND TO A LOUDER AND LOUDER SOUND AND IT SLOWED DOWN AS IF I WAS BEEN DRAGGED BACKWARD. THE ENGINE SOUND FELT LIKE THE TRUCK HAD DOWN SHIFTED FROM A HIGHER TO A LOWER GEAR AND WAS BRAKING ON ITS OWN WHILE I WAS TRYING TO COMPENSATE BY GIVING MORE GAS SO THAT I COULD PULLOVER SAFELY. WITHIN A MINUTE THE TRUCK STOPPED STILL, THERE WAS SMOKE AND FIRE THAT SPREAD RAPIDLY THROUGH THE CABINE AND ENGINE. WE NEARLY ESCAPED. I WAS UNABLE TO COMPLETELY CLEAR THE TRAILER OFF THE ROAD AS THE TRUCK HAD COMPLETELY STOPPED. THE TRUCK BURNED COMPLETELY. BEFORE REPORTING THIS INCIDENT I CALLED FORD, PROVIDED MY VIN NUMBER AND ASKED WHETHER THERE HAD BEEN ANY RECENT RECALLS ON MY F150. FORD CONFIRMED THAT A RECALL (# 19S07) THAT IMPACTED MY VIN WAS ISSUED IN FEB, 2019. HOWEVER, I DO NOT REMEMBER RECEIVING ANY NOTIFICATION FROM MY FORD DEALERSHIP.

NHTSA ODI 11232607

WAS TOWING A SMALLER PICK UP ON A CAR CARRIER APPROACHING A STOP LIGHT APROX 30 FEET IN FRONT OF ME AT ABOUT 40 MPH . A CAR IN THE LANE TO MY RIGHT PULLED INTO MY LANE & I APPLIED MY BREAKS A BIT HARDER NOW THAT I HAVE LESS ROOM TO STOP. MY TRUCK DID NOT SLOW DOWN ANY, I PUSHED THE BREAK PEDDLE TO THE FLOOR & STILL WASN'T SLOWING DOWN. I PUSHED THE EMERGENCY BRAKE TO THE FLOOR YET STILL COLLIDED WITH THE CAR IN FRONT OF ME, CAUSING SERIOUS DAMAGE TO BOTH VEHICLES. AFTER MY TRUCK WAS REPAIRED I PICKED IT UP AT 6PM ONE EVENING & THE NEXT MORNING CALLED BACK SAYING SOMETHING WAS SERIOUSLY WRONG WITH MY TRUCK. IT WAS RANDOMLY SLOWING DOWN & SPEEDING UP OUT OF MY CONTROL & HEARING A ODD NOISE FROM THE ENGINE AREA. 4 HOURS LATER I SLAMMED INTO ANOTHER CAR BECAUSE IT WOULD NOT SLOW DOWN & STOP.

NHTSA ODI 11218324

I WOKE UP IN EARLY MORNING TO LEAVE FOR WORK. I BACKED OUT OF MY DRIVE WAY AND PUSHED BRAKE PEDAL TO STOP TRUCK AND PUT IT IN DRIVE, BUT THE TRUCK ROLLED DOWN AN HILL AND INTO TREES. WHILE PUSHING THE BRAKE PEDAL IT WENT TO THE FLOOR LIKE I HAD NO BRAKES AT ALL. THE TRUCK DID NOT STOP TILL IT WAS IN THE TREE. MY BRAKE FLUID IS LOW WHICH IS A SIGN OF THE PROPOSED RECALL WHICH FORD IS DISPUTING. THIS IS EXTREMELY DANGEROUS AND FORD SAYS THEY ARE NOT AWARE OF THE PROBLEM ALTHOUGH AFTER LOOKING ONLINE, IT SHOWS THEY ARE BEING INVESTIGATED DUE TO THE ISSUES WITH THE BRAKE BOOSTER BOX AND MASTER CYLINDER MALFUNCTIONING. PLEASE HELP US MAKE FORD RECALL THESE BEFORE SOMEONE IS SERIOUSLY INJURED OR DIES. MY TRUCK IS ALSO SHOWING BRAKE FLUID HAS BEEN USED, ITS ABOUT 1/2 FULL NOW. THIS IS A COMMON ISSUE FOUND WHEN THE MASTER CYLINDER PROBLEM IS IN THE TRUCK.

NHTSA ODI 11128748

DRIVING ON HIGHWAY, LOW BRAKE FLUID LIGHT CAME ON, GOT OFF AT CLOSEST EXIT, BRAKES WENT TO FLOOR HAD TO USE EMERGENCY BRAKE TO STOP. NO FLUID IN MASTER CYLINDER, NO SIGN OF LEAKS,WALKED TO WALMART BOUGHT FLUID, FILLED WITH FLUID, DROVE HOME, LIGHT CAME ON AGAIN, PULLED INTO GARAGE HIT WALL WHEN BRAKES WENT TO FLOOR,. CONTACTED LOCAL FORD DEALER AND FORD CUSTOMER ASSISTANCE AND WAS TOLD MY TRUCK WAS NOT PART OF THE RECALL, 16V345000. MY TRUCK BUILD DATE IS 7/2013, ACTION COVERS BUILD DATE STARTING 8/ 2013. EVERYTHING ELSE IS SAME, 3.5 ECOBOOST, BUILT IN DEARBORN. 42,384 MILES JUST OUT OF 3/36 BOMBER TO BUMPER WARRANTY. 5/50 IS IN EFFECT BUT DOES NOT COVER BRAKES.

NHTSA ODI 11050919

PROBLEM WITH MASTER CYLINDER POWER BOOSTER PUMP, VEHICLE FAILS TO STOP WHILE MOVING AT SHORT DISTANCE AND LOW SPEED 15 MILES OR LESS HIGHWY AND CITY. VEHICLE STOPS WHILE MOVING AT LONG DISTANCE AND HIGH SPEED 15 MILES OR MORE HIGHWAY AND CITY. BRAKE PEDALS VIBRATE AND GO TO BOTTOM AT LOW SPEEDS 15 MILES OR LESS HIGHWAY AND CITY.

NHTSA ODI 10949678

FROM THE FORD RECALL NOTICE 16S24 "BRAKE FUNCTION IN THE REAR WHEELS IS UNAFFECTED BY THIS CONDITION". WRONG! I EXPERIENCED THE LOW BRAKE FLUID WARNING MESSAGE AND THE MASTER CYLINDER RESERVOIR IS ALSO THE SOURCE FOR THE REAR BRAKES. IN MY CASE, I HAD COMPLETE BRAKE FAILURE, PEDAL TO THE FLOORBOARD. BACKING OUT OF THE GARAGE TO TAKE THE TRUCK TO THE DEALER, IT WOULD NOT STOP AT ENGINE IDLE SPEED AND BROKE THE REAR VIEW MIRROR ON THE GARAGE DOOR OPENING. I AM HAVING THE TRUCK TOWED TO THE DEALER. HATE TO THINK OF WHAT WOULD HAVE HAPPENED HAD I GOTTEN ON THE ROAD. THE RECALL NOTICE DOWNPLAYS THE SEVERITY OF THE CONDITION AND THIS IS UNACCEPTABLE. I CHECKED YES ON THE CRASH QUESTION BECAUSE OF THE COLLISION WITH THE GARAGE DOOR OPENING.

NHTSA ODI 10885536

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 25 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL SANK TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000.

NHTSA ODI 10872707

TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 55 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR BRAKE PADS WERE SATURATED WITH BRAKE FLUID. THE REAR BRAKE PADS WERE REPLACED AT APPROXIMATELY 18,000, 21,000, 35,000, 50,000, AND 65,000 MILES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

NHTSA ODI 10865806

MY SON WAS DRIVING TO SCHOOL, NORMAL SPEED, PRESSED THE BRAKES TO STOP AT A STOP LIGHT. HE PUSHED THE BRAKE TO THE FLOOR AND THE TRUCK HAD NO BRAKES, DID NOT STOP AND SLID IN TO THE PERSON AHEAD OF HIM. LUCKILY, NO ONE WAS HURT, BUT HIS VEHICLE SUSTAINED OVER $3000 IN DAMAGES. THE PERSON AHEAD OF HIM HAD NO DAMAGES. EVEN NOW, THE BRAKES ARE VERY LIGHT AND YOU HAVE TO PRESS DOWN SUPER HARD. I AM VERY NERVOUS ABOUT HIM OR ANYONE DRIVING THIS VEHICLE. THE DEALER WILL DO NOTHING ABOUT IT. WE PURCHASED THIS VEHICLE IN DECEMBER OF 2015.

NHTSA ODI 10865120

ON 4/16/2016 I WAS INVOLVED IN A COLLISION. AFTER INVESTIGATING THE CAUSE, IT WAS FOUND THAT THE MASTER CYLINDER WAS LOW WITH NO VISIBLE LEAKS. WITNESS STATED THAT THEY SAW MY BRAKE LIGHTS COME ON BUT MY VEHICLE DIDN'T SLOW DOWN. I CONTACTED FORD ABOUT THIS AND THEY HAD THE "WE DON'T CARE" ATTITUDE. MY TRUCK IS STILL UNDER WARRANTY, AND HAS HAD 99% OF ALL MAINTENANCE DONE THROUGH FORD.

NHTSA ODI 10861190

ON THIRD DAY OF OWNERSHIP THE BRAKES FAILED AND CAUSED 6000.00 DAMAGE. WHILE PARKING ON THE 4 TH LEVEL OF A PARKING GARAGE @ 10 MPH DID A U TURN TO BACK INTO A PARKING PLACE; THE BRAKES FAILED TO THE FLOOR AND THE THE TRUCK SURGED FORWARD AND HIT A CONCRETE WALL CAUSING 6000.00 FRONT EN DAMAGE . FORD WOULD NOT ACCEPT ANY RESPONSIBILITY.

NHTSA ODI 10859971

ON JANUARY 13, 2015 I WAS INVOLVED IN A HEAD COLLISION WITH A 18 WHEELER. THE SCENARIO WAS A TWO LANE HIGHWAY (HWY 67, LAKESIDE , CA), THERE IS MINIMAL ROOM FOR ERROR AND UPON IMPACT. I REMEMBER MY BRAKES DEPRESSING COMPLETELY TO THE FLOOR BOARD , YET AS THOUGH THERE WAS NO AIR LINES. IT HAS BEEN A LONG RECOVERY, WHICH IS WHY CERTAIN THINGS ARE RETURNING SLOWLY. YET, I REMEMBER THAT MY BRAKES FELT OFF OR UN-RESPONSIVE BEFORE IMPACT.

NHTSA ODI 10855278

TOTAL BRAKE SYSTEM FAILURE AS I WAS DRIVING ON RESIDENTIAL STREETS. WITHOUT WARNING, WITHIN ONE BLOCK VEHICLE WENT FROM HAVING FULLY FUNCTIONAL BRAKES TO TOTAL BRAKE LOSS. PREVIOUS TO FAILURE, VEHICLE EXHIBITED NO HANDLING ISSUES, SOUNDS, OR SYMPTOMS TO INDICATE THAT THERE WAS A PROBLEM. THE VEHICLE WAS TRAVELING APPROXIMATELY 25 MPH WHEN I TOUCHED THE BRAKES. WITHOUT WARNING A LOUD, HIGH PITCHED SOUND STARTED COMING FROM THE FRONT DRIVERS SIDE OF THE VEHICLE. THE SOUND LASTED ABOUT 5 SECONDS. WHEN THE SOUND ENDED, THE BRAKES DID NOT FUNCTION AND WHEN I PRESSED THE BRAKE PEDAL IT WENT STRAIGHT TO THE FLOOR WITHOUT RESISTANCE. ALL REGULARLY SCHEDULED AND RECOMMENDED MAINTENANCE HAD BEEN PREFORMED. AS A RESULT OF BRAKE FAILURE, VEHICLE SUSTAINED DAMAGE TO PASSENGER SIDE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. AVIS FORD DEALERSHIP PREFORMED THE REPAIRS. I ASKED THE DEALERSHIP IF THEY WERE AWARE OF ANY SIMILAR ISSUES HAVING BEEN REPORTED AND THEY SAID THAT THEY WERE UNAWARE OF SUCH SIMILAR REPORTS.

NHTSA ODI 10840128