Jan 10, 2025Transmission & drivetrain
The contact owns a 2013 Ford F-150. The contact stated that while driving the transmission would randomly downshift into 1st gear causing the vehicle to abruptly reduce speeds. Also, the speedometer had intermittently malfunctioned and did not properly display. The cause of the failures was not yet determined. The manufacturer was contacted and informed that the vehicle was previously serviced under the NHTSA Campaign Number: 19V075000 (POWER TRAIN). The contact indicated that the vehicle had experienced that same failure listed in the recall. The local dealer was not yet contacted. The failure mileage was 110,000.
NHTSA ODI 11635193
Jan 6, 2025Transmission & drivetrain
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 45 MPH, the transmission unexpectedly downshifted to first gear. No warning light was illuminated; however, the icons on the instrument panel became dark. The vehicle was taken to a dealer where it was diagnosed and determined that the lead frame wiring harness needed to be replaced. The contact researched and became aware of NHTSA Campaign Number: 19V433000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 97,000.
NHTSA ODI 11634333
Jan 3, 2025Transmission & drivetrain
The contact owns a 2013 Ford F-150. The contact stated that while driving approximately 55 MPH in 6th gear, the transmission unexpectedly downshifted to 1st gear and immediately decelerated. The contact was able to control the vehicle and parked on the side of the road to inspect the vehicle. The contact could not identify the cause for the failure. The contact was able to restart the vehicle and drive the vehicle to the residence. The dealer was contacted and informed the contact of a Customer Satisfaction Program, NHTSA ID Number: 10201087 (Power Train), relating to the failure and spoke of a software update however, the vehicle was not covered under the CSP. The dealer referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered under the CSP. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 112,000.
NHTSA ODI 11633954
Jan 2, 2025Transmission & drivetrain
The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the transmission unexpectedly downshifted with the power train and check engine warning lights intermittently flashing on the instrument panel. The vehicle was taken to a dealer where the contact was provided an estimate for a diagnostic test. Upon investigation, the contact discovered NHTSA Campaign Number: 19V075000 (POWER TRAIN) and linked the failure to the recall. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer covered under an undisclosed Customer Satisfaction Program. The contact was referred to the dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 93,000.
NHTSA ODI 11633628
Dec 27, 2024Transmission & drivetrain
The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the instrument cluster became inoperable and the vehicle lost drive power while the RPMs were significantly high. The contact stated that the vehicle failed to exceed an unidentified low speed. The power train warning light was illuminated. The contact stated that he pulled to the side of the road on some occasions. The contact stated that the failure had progressively worsened, and the vehicle no longer responded as needed upon turning off and restarting the vehicle. Additionally, the contact stated that the vehicle made an abnormal clunking sound while shifting into gears. The check engine warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 19V075000(Power Train); however, the VIN was not included. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 138,000.
NHTSA ODI 11632688
Dec 22, 2024Transmission & drivetrain
Truck would not shift out of first gear after coming to a stop and then accelerating. I had to pull over, shut truck off and restart truck. This has occurred 3 times in 2 days. Noticed wrench light came on indicating a problem. Hooked to code reader and got codes po722 (output shaft speed sensor circuit no signal) and code b00a0 (occupant classification system). After doing some research I found that Ford has had some recalls and service problems with this same issue. I was never notified by Ford of any recalls or service issues with this vehicle. I only found out after doing research on what the codes meant and how to try and fix the issues. The engine could have blown up from running high rpm’s because it wouldn’t shift. After reading other people’s experiences with this same issue I am extremely concerned for the safety of myself and others that this issue could cause a serious accident. The first occurrence was 12/19/24 and then again 12/20/24. I plan to take the truck to a repair shop as soon as I can get an appointment. The vehicle is available for inspection upon request.
NHTSA ODI 11632047
Dec 17, 2024Transmission & drivetrainEngine
The contact owns a 2013 Ford F-150. The contact stated while accelerating from a complete stop, the speedometer was inoperable, the RPM was significantly high, and the vehicle failed to shift into gear as designed. The power train and the check engine warning lights were illuminated. The contact stated that the failure recurred intermittently. The contact stated that while driving from a complete stop at a traffic light, the vehicle failed to shift out of first gear. The contact stated that upon pulling to the side of the road and restarting the vehicle several times, the vehicle responded as needed on several occasions; however, the vehicle remained stuck in first gear on other occasions. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 19V075000 (Power Train), which the contact related to the failure. The failure mileage was approximately 213,000.
NHTSA ODI 11631209
Dec 17, 2024Transmission & drivetrain
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 60 MPH, the transmission unexpectedly downshifted to first gear. No warning light was illuminated. The contact stated that the VIN was not included in NHTSA Campaign Number: 19V433000 (Power Train). The vehicle was taken back to the residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 149,000.
NHTSA ODI 11631221
Dec 16, 2024Transmission & drivetrain
Driving along and then I get a quick illuminated wrench symbol which disappears. All the dash information disappears but the tach still worked but the speedometer stopped working but an illuminated airbag symbol came on and stayed light. The truck was sluggish and didn’t want to shift were it should have. This first time this happened on Oct 29, 2014 then again Dec 9, 2014. The mileage on my 2013 Ford F-150 truck with the 6R89 transmission and has 133, 657. I know this is related to the Molded Leadframe in the transmission because I was notified by Ford in May 2019 and they said it could be fixed for free as long as there were trouble codes (P-0720 and P-0722) if not they wouldn’t cover it. There was a warranty extension but for 10 yrs or 150,000 miles which ever comes first. I called Ford customer service on Dec 11, 2024. Long story short the guy said he was sorry I was having this issue but the extended warranty expired last year. I bought the truck new in Dec 2013. I said it’s still a safety issue so they should still cover it but he said no because of the time gram even though I was under the 150,000.
NHTSA ODI 11631098
Dec 14, 2024Transmission & drivetrain
Transmission shift dropped on its own down to 1st gear while driving and would not shift to next gear.
NHTSA ODI 11630746
Dec 13, 2024Transmission & drivetrain
The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted to 1st gear. The transmission then failed to shift out of 3rd and 4th gear intermittently. The speedometer failed to display the accurate speed while driving. The vehicle was taken to the dealer but not diagnosed. The vehicle had not been repaired. The contact became aware of NHTSA Campaign Number: 24V444000 (Power Train); however, the VIN was not included. The manufacturer was made aware of the failure and confirmed that the vehicle was no longer covered under an undisclosed extended warranty. The failure mileage was unknown.
NHTSA ODI 11630513
Dec 13, 2024Transmission & drivetrain
The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the transmission unexpectedly downshifted causing the vehicle to abruptly decelerate. The vehicle was taken to the local mechanic who diagnosed a failure with the transmission. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 19V075000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 197,000.
NHTSA ODI 11630608
Dec 12, 2024Transmission & drivetrain
PURCHASED A USED 2013 F150 IN SEPT 2024. VEHICLE SEEMED FINE FOR ABOUT A MONTH WHEN TRANSMISSION DID THE SUDDEN DOWNSHIFT INTO FIRST GEAR. IT DID IT TWICE IN THE DISTANCE OF A FEW HUNDRED FEET. LUCKILY WAS ONLY GOING 25 MPH BUT WIFE LEFT PERMANANT HANDPRINT IN THE GRAB HANDLE. FINISHED THE 3 MILES TO THE HOUSE AND HAS SAT EVER SINCE. AFRAID TO DRIVE IT BECAUSE IT'S ALL HIGHWAY SPEEDS TO TOWN. WILL HAVE TO BE TOWED TO DEALERSHIP FOR REPAIR/RECALL WORK.
NHTSA ODI 11630474
Dec 12, 2024Transmission & drivetrain
ADDITION TO COMPLAINT #11630474 DID RESEARCH ON VIN TO FIND OUT MY VEHICLE IS NOT COVERED UNDER THE SAFETY RECALL.
NHTSA ODI 11630478
Dec 3, 2024Transmission & drivetrain
[XXX] . I was driving with cruise control at 60mph when the speedometer suddenly fell to zero and the truck jerked momentarily into low gear which schreeched the tires due to the sudden and uncontrolled deceleration. Fortunately the road was dry and no vehicles were close behind me. And fortunately I was driving (and not my wife or kids) and I wasn't in busy metro traffic which surely would have caused a multi car crash. No malfunction/idiot lights appeared in the dash display. The local mechanic read a diagnosis as the OSS and said to have Ford repair it. Ford repaired P0722 and P012B and charged me $1817.45; paid in full using my credit card. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11628587
Dec 3, 2024Transmission & drivetrain
The contact owns a 2013 Ford F-150. The contact stated while driving 60 MPH, the vehicle hesitated and shifted out of gear independently. The contact pulled over to the side of the road and turned off the vehicle. The vehicle was restarted; however, the failure persisted. The vehicle was not taken to be diagnosed or repaired. The contact stated that the VIN was not included in NHTSA Campaign Number: 19V075000 (POWER TRAIN). The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA ODI 11628589
Dec 2, 2024Transmission & drivetrainSpeed controlEngine
Vehicle was going around 55 mph and dropped out of gear and into limp mode or 1st gear. Happened yesterday as well around 55 mph with cruise control on. Used a scan tool and no codes given.
NHTSA ODI 11628327
Dec 1, 2024Transmission & drivetrain
We had recall work on the truck done on Nov 14, 2024 for the power train randomly downshifting to 1st gear without warning. Yesterday, Nov 30, 2024, I was exiting the hi-way at approximately 50 mph when the truck jerked, tires squealed, throws me to the steering wheel, and goes to limp mode. I was able to get it into a nearby parking lot and turned it off. The truck will not start now. This is exactly what the recall said it was supposed to fix.
NHTSA ODI 11628190
Nov 26, 2024Transmission & drivetrainSpeed control
1 WAS DRIVING 55 MPH & IT LOCKED UP ON ME SHIFTED INTO 1ST GEAR & IS NOW STUCK IN 1ST GEAR. I ALMOSTED WRECKED LUCKELY I WASN'T FAR FROM HOME & IT'S BEEN PARKED SINCE.
NHTSA ODI 11627452
Nov 26, 2024Transmission & drivetrainBrakes
I was recently driving on the freeway in the #1 lane when my 2013 F150 began to experience a loss of power. While traveling at 70 mph, I noticed that my transmission had shifted and was stuck in 5th gear. I continued to depress the accelerator with no response. I then felt a sudden jolt from the transmission shifting to a lower gear and continued to travel. There was no warning light indicating that the truck was experiencing a malfunction. On Nov 26th I took my truck to an authorized Ford dealership service department who performed a diagnostic test on the transmission who recommended an immediate transmission flush and service, which I scheduled immediately. While on scheduling the repairs to my vehicle I learned that there was a recall on the 2011-2013 Ford F150 trucks. I learned that NHTSA issued a recall on 2/11/2019 and 6/10/19 due to the component failure of the transmissions in those vehicles causing the loss of power while driving. Both of these recalls involved either electrical component failure or mechanical failure of the parts installed in each vehicle that involved the powertrain. I was never notified by the NHTSA or Ford Motor Corporation of the recalls on my vehicle. During a phone conversation with Ford I was told that there is no longer a recall on the 2011-2013 F150. I was also told by a representative of Ford that there is no record of Ford sending me notification of the time of the recall. Here are the recall numbers that I found: 1. 19V075000 2. 19V433000 3. 16V345000 Thank you for your consideration.
NHTSA ODI 11627493
Nov 19, 2024Transmission & drivetrain
The contact owns a 2013 Ford f-150. The contact stated while driving at an undisclosed speed, the transmission independently downshifted and the check engine warning light illuminated. In addition, the check engine warning light remained illuminated. The vehicle was taken to the dealer where it was diagnosed with a transmission molded lead frame failure. The contact was informed that the transmission lead frame needed to be replaced. The vehicle was being repaired. In addition, the contact stated that the failure had been reoccurring intermittently. The vehicle had been taken to the dealer several times due to the failure; however, the failure could not be duplicated because the check engine warning light failed to remain illuminated. The manufacturer was made aware of the failure but did not assist. The contact was informed that Customer Satisfaction Program: 19N01; had expired. The failure mileage was approximately 65,000.
NHTSA ODI 11626155
Nov 19, 2024Transmission & drivetrain
I was entering the highway at approximately 55 mph when my truck suddenly downshifted into a lower gear. The vehicles behind me had to shift lanes to avoid a collision and I had to shift lanes until the truck up shifted again. I have not scheduled an appointed with the dealership yet but plan to. There are no warning lamps or other problems prior to this incident.
NHTSA ODI 11626169
Nov 14, 2024Transmission & drivetrain
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle downshifted with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer where the same diagnostic was provided to the contact. The contact was informed that the transmission needed to be replaced. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 167,000.
NHTSA ODI 11625284
Nov 14, 2024Transmission & drivetrainEngineBackup camera & sensors
Since I purchased the vehicle I have found numerous it’s that are claimed as recommended fixes as the dealer has told me. And now that I keep seeing the rear camera show up for recalls is what made me mad enough to write this. My vehicle has the rear camera that will go off and either not show anything as if I was not in reverse which I am at the time, or it just shows a blue screen. And I have seen other people complain about this on YouTube for my model/year. Also the transmission lead frame which they did end up actually saying when it went that there was a recall for this, BUT if a certain code supposedly didn’t show up on the code reader it was not covered under the warranty. Which of course mine did not have the correct code so I had to pay out of pocket. But coincidentally when I picked it up they said they gave me a discount which everyone knows when a dealer states something they are charging there is no change in the price, but that went from $1150 to $850 I believe. Also the timing chain is known to jump and cause engine failure. Next this stuff may not have to do with safety so I’m sure you will also deny responsibility for is the rear main seal is known to leak. The turbo leaks behind the passenger side front tire. And the driverside back split power heated window is known to shatter. Can anyone tell me how all these can be on the internet as problems and “recommended fixes” then now the new ones get recalls for the same issues and mine is not covered and the new ones are. Yes you can look them all up and see them for yourself. When I found the back window one I was looking to find out how to replace it myself when the first video that showed up was a guy saying he did the same thing looking for how to fix it, and seen videos of people saying that it is a recommended fix for ford. The only receipts I may have, I will look is for the transmission lead frame and the one for the back window. I will look for them. The other problems still
NHTSA ODI 11625356
Nov 12, 2024Transmission & drivetrain
The vehicles lead frame is causing truck to down shift no matter the speed then rev super high and barely move when trying to accelerate after. Speedometer, odometer, gauges(everything on the dash) goes to 0 or disappears and a wrench pops up. Truck got towed to a dealership where they updated the pcm and told me the problem was solved. Hours later i was about to enter the highway and the truck downshifts and will hardly move. Taken to ANOTHER dealership where on the phone beforehand the guy confirmed the lead frame issue and told me everything would be fixed free of charge do to recall. Days later they tell me they cannot do it because the warranty expired? i’ve never had this problem before and truck is under 150k miles. rather upset considering how dangerous this is especially if i made it onto the highway and this seems to be a common issue.
NHTSA ODI 11624729