Dec 29, 2017Fuel systemFire
VEHICLE WAS MOVING, WAS PARKING IN MY DRIVEWAY WHEN IT STALLED AND WOULDN'T START. VEHICLE TOWED TO MULLINAX FORD, NEW SMYRNA BEACH, FLORIDA. INVOICE # 191885. THE WIRE FROM THE FUEL PUMP/RELAY OVERHEATED AND BURNED THE WIRE AND THE FUSE CAUSING THE VEHICLE TO STOP. FORS IS AWARE OF THIS PROBLEM AND EVEN HAVE A RELOCATE KIT EL3Z 14293 A TO CORRECT THE PROBLEM. THIS SHOULD BE A RECALL NOT A REPAIR PAID FOR BY THE CUSTOMER. THERE IS OBVIOUSLY A DEFECT IN THE DESIGN AND THEY EVEN HAVE A KIT TO CORRECT.
NHTSA ODI 11057334
Dec 27, 2017Fuel system
THROTTLE BODY ERRORS P2111. VEHICLE SUDDENTLY STALLS AND SHUTTERS. RECALL ISSUED FOR OTHER FORD VEHICLES WITH THIS EXACT PROBLEM. F150 ECOBOOST ALSO NEEDS TO BE INCLUDED. THIS ALMOST CAUSES MY FAMILY TO BE IN AN ACCIDENT. VEHICLE WAS TRAVELING 32MPH AND COASTING AT THE TIME. LOST ALL ACCELERATION
NHTSA ODI 11056876
Dec 14, 2017Fuel systemElectrical system
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE LOST POWER AND SHUT OFF. THE SERVICE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TOWED TO THE DEALER (JOE COOPER FORD, TULSA, OK, 918-346-6500) WHERE IT WAS DIAGNOSED THAT THE FUSE THAT CONTROLLED THE FUEL PUMP BURNED UP. A MANUFACTURER-ISSUED FUSE RELOCATION KIT WAS INSTALLED TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
NHTSA ODI 11054800
Dec 5, 2017EngineFuel system
FORD'S ECOBOOST TURBO HAS LEAK AND NEEDS TO BE REPLACED. ACCELERATION HAS DECREASE POWER AND CAUSES DELAY BEFORE ACCELERATION FINALLY KICKS IN.
NHTSA ODI 11052442
Nov 19, 2017Fuel system
FUEL PUMP MALFUNCTIONS CAUSING TRUCK TO DANGEROUSLY STALL OUT AT HIGHWAY SPEEDS
NHTSA ODI 11047351
Nov 2, 2017EngineFuel system
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE VEHICLE DID NOT START AND WAS NOT OPERABLE. PRIOR TO THE FAILURE, THE VEHICLE EXPERIENCED A LOSS OF POWER. THE VEHICLE WAS TOWED TO LEN STOLER FORD (11275 REISTERSTOWN RD, OWINGS MILLS, MD) WHERE IT WAS DIAGNOSED THAT THE FUSE THAT RUNS THROUGH THE FUEL PUMP WAS DEFECTIVE DUE TO THE FUEL WIRING HARNESS OVERHEATING. A NEW WIRE NEEDED TO BE RELOCATED TO ANOTHER FUSE BOX. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,372.
NHTSA ODI 11042744
Oct 3, 2017Electrical systemFuel system
ON A TRIP, SEPTEMBER 20TH GOING TO THE SMOKY MOUNTAINS, OUR 2013 FORD F-150 PICKUP TRUCK SUDDENLY LOST POWER. WE WERE ON MILE MARKER 295 EASTBOUND ON INTERSTATE 40, IN THE LEFT SIDE PASSING LANE GOING ABOUT 55 MPH UP A HILL. THE ENGINE STOPPED WITH NO WARNING. THE DASH SCREEN FLASHED A PICTURE OF A WRENCH AND THEN SAID "LOW OIL PRESSURE." THE OIL PRESSURE GAUGE SHOWED NO PRESSURE. I THOUGHT THE ENGINE HAD BLOWN. AS I TRIED TO NAVIGATE TO THE RIGHT SIDE OF THE ROAD, WHILE ON A HILL, MANY SEMI-TRUCKS SLAMMED ON THEIR BRAKES TRYING TO AVOID MY TRUCK PULLING A 5TH WHEEL TRAILER. WE MIRACULOUSLY AVOIDED A POSSIBLE MAJOR ACCIDENT. ULTIMATELY WE LEARNED IT WAS A SMALL $0.50, NUMBER 27, 20 AMP FUSE TO THE FUEL PUMP THAT CAUSED THE ENGINE TO STOP. WE WERE STUCK ON THE SIDE OF THE ROAD FOR 2 HOURS UNTIL WE COULD GET A TOW TRUCK FOR BOTH OUR TRUCK AND 5TH WHEEL. FORD IS AWARE OF FUSE 27 (FOR FUEL PUMP) FREQUENTLY MELTING. THEY EVEN HAVE A RELOCATION KIT TO MOVE THE FUSE WHEN IT MELTS DUE TO OVERHEATING BECAUSE OF ITS LOCATION. IN OUR CASE THIS NEARLY CAUSED AN ACCIDENT INVOLVING SEMI TRUCKS.
NHTSA ODI 11031499
Sep 23, 2017Fuel system
FORTUNATELY, WE HAD JUST RETURNED FROM AVOIDING HURRICANE IRMA AFTER 1100 MILES. A BATTERY INDICATOR CAME ON AT A STOP LIGHT. IT WENT AWAY UNTIL 3 INTERSECTIONS AND TURNS WHEN I PULLED INTO TRAFFIC ON 66TH ST N ST. PETERSBURG FL AND QUICKLY LOST POWER. A MESSAGE APPEARED ON PANEL TO PUT VEHICLE IN PARK. I WAS ABLE TO COAST TO A LEFT TURN LANE AND HAD IT TOWED TO CLOSEST FORD DEALER THAT WAS OPEN, WALKER FORD. SEE REPAIR INVOICE ATTACHED. I WAS FORTUNATE IN THAT IT DIDN'T HAPPEN IN HIGH SPEED MERGE ATTEMPT BETWEEN HEAVY TRUCKS! AS THE REPAIR SEEMINGLY ONLY RELOCATES THE FUSE AND DOES NOT ADDRESS REOCCURRENCE, I BELIEVE THIS WAS A LIFE THREATENING SAFETY ISSUE AND CONTINUES TO BE A LIFE THREATENING ISSUE!
NHTSA ODI 11025145
Sep 18, 2017Fuel system
AFTER PARKING THE TRUCK, I CAME OUT AND IT WOULD NOT START, HAD IT TOWED TO MY REPAIR SHOP, WHERE I WAS TOLD IT WAS A BURNED WIRING TO THE FUSE FOR POWER TO INJECTORS. THERE IS A SERVICE BULLETIN ON THIS. BUT STILL IT COST ME $300.00
NHTSA ODI 11023953
Sep 14, 2017Electrical systemEngineFuel system
ON FIRST OCCURANCE, TRUCK WAS IN MOTION ON HIGHWAY. VEHICLE LOST POWER, GAGES ZEROED OUT AND ENGINE LIGHT CAME ON. PULLED OVER NAD RESTARTED VEHICLE AND IT RAN FINE AND ENGINE LIGHT CLEARED. MULTIPLE LOSS OF POWER OCCURANCES. DOES NOT THROW A CODE WHEN DIAGNOSTICS ARE RAN. TONIGHT, WHEN MERGING ONTO THE INTERSTATE, WHILE ACCELERATING, TRUCK LOST ALL ACCELERATION, ALL GAUGES STOPPED WORKING AND ENGINE LIGHT CAME ON. RESTARTED THE TRUCK, GAGES DID NOT START WORKING UNITL TRUCK WAS TURNED OFF A SECOND TIME BUT THE TRUCK WAS DRIVEABLE. ENGINE LIGHT DID NOT CLEAR.
NHTSA ODI 11023567
Aug 30, 2017Speed controlEngineFuel system
TWO DAYS IN A ROW MY VEHICLE STALLED AFTER VIOLENTLY SHAKING THE STEERING WHEEL, I HAD A COMPLETE POWER LOSS. I COASTED TO THE SIDE OF THE ROAD AND WAITED TO RESTART THE ENGINE. AFTER ABOUT 5 MINUTES I WAS ABLE TO RESTART MY VEHICLE. THE SECOND TIME IT HAPPENED I WAS ONE THE WAY TO THE DEALERSHIP. THE DEALERSHIP CALLED ME BACK TO INFORM ME THAT MY VEHICLE WAS DRIVEN FOR 26 MILES AND COULD NOT DUPLICATE. I HAVE BEEN RESEARCHING ONLINE TO SEE IF THERE HAVE BEEN ANY ISSUES. BACK IN 2013 AN INVESTIGATION WAS STARTED FOR THIS ISSUE. I SPOKE WITH THE DEALERSHIP AND THE SERVICE DEPARTMENT TOLD ME THEY COULD NOT DO ANYTHING BECAUSE THE CARS COMPUTERS DID NOT THROW A CODE. NOT ONLY DID NOTHING HAPPEN FORD DID NOT MENTION ANY TSB THAT WOULD HELP OR FIX THIS ISSUE, AFTER I ASKED ABOUT ANY TSB THAT WOULD HELP OR FIX. STILL I GOT NOTHING FROM THE DEALERSHIP.
NHTSA ODI 11020615
Aug 14, 2017Electrical systemEngineFuel system
FUSE #27 FOR THE FUEL PUMP IS BURNING UP ON ONE SIDE. ENGINE STALLS INTERMITTENTLY. WILL NOT RESTART FOR A WHILE AFTER.
NHTSA ODI 11015247
Jul 21, 2017Electrical systemFuel system
FUEL PUMP FUSE MELTED CAUSING TRUCK TO LOSE POWER WHILE ON FREEWAY. VERY DANGEROUS.
NHTSA ODI 11006767
Jun 16, 2017EngineFuel system
HESITATION STUMBLES ERRATIC ACCELERATION. NOTHING HAPPENS WHEN STEPPING ON ACCELERATOR THEN SUDDENLY TAKES OFF.
NHTSA ODI 10995637
Jun 3, 2017Electrical systemFuel system
MADE A TURN AT AN INTERSECTION WITH MY KIDS AND MY F150 ECOBOOST LOST POWER. I THOUGHT WE WERE GONNA GET HIT. I HAVE HAD MY 2013 F150 INTO THE LOCAL FORD DEALERSHIP 3 TIMES FOR THIS ISSUE. THEY TELL ME TO DRIVE IT THEY ARE WAITING FOR A NEW COMPUTER PROGRAM FROM FORD. ENGINE LITE HAS BEEN ON FOR A MONTH OR MORE. DEALERSHIP KEEPS GIVING IT BACK. WAITING ON PROGRAM. VEHICLE I FEEL IS NOT SAFE.
NHTSA ODI 10993015
Jun 1, 2017Fuel system
"FUEL FILL INLET" MY TRUCK RECENTLY DISPLAYED A WARNING THAT SAYS "CHECK FUEL FILL INLET". I'VE SEARCHED THE INTERNET AND MANY FORD OWNERS HAVE EXPERIENCE THIS ISSUE ACROSS SEVERAL MODELS. I'VE CHECKED THE INLET AND IT IS CLOSED AS IT SHOULD BE, I'VE CLEANED THE AREA IN AND AROUND WHERE THE FUEL NOZEL GOES AND THERE IS NO DEBRIS. THIS WARNING CAUSES THE "CHECK ENGINE" LIGHT TO COME ON AND THUS GENERATES AN "EVAPORATIVE EMISSIONS" CODE. THE " CHECK FUEL FILL INLET" WARNING INTERMITTENTLY DOESN'T COME ON AND THUS THE CHECK ENGINE LIGHT GOES OFF AND I'M ABLE TO USE MY REMOTE START. WHEN IT COMES ON I AM NOT ABLE T REMOTE START MY VEHICLE. MY VEHICLE WAS STATIONARY, PARKED IN FRONT OF MY HOUSE. I GOT IN TO START IT AND THE LIGHT JUST CAME ON. IT IS NOT AN ISSUE THAT FORD IS UNAWARE OF AND FORD OWNERS HAVE HAD THIS ISSUE FOR NEARLY 10 YEARS.
NHTSA ODI 10992641
May 7, 2017Fuel system
MOTOR WARNING LIGHT LIT UP AND STAYED ON. WENT TO AN AUTO ZONE AND THEIR COMPUTER SHOWED FUEL VAPOR LEAK. I WAS FIRST TOLD THE GAS CAP MAY BE LETTING OUT FUMES BUT I HAVE THE CAPLESS GAS INPUT. THE TRUCK DOESN'T ACT ANY DIFFERENT BUT THE WARNING LIGHT WAS A CONCERN TO ME.
NHTSA ODI 10983930
May 3, 2017Fuel system
THE 'CHECK FUEL INLET' WARNING RANDOMLY COMES ON ALTHOUGH NO DEBRIS IS IN THE INLET AND THE FUEL DOOR SPRING AND GASKET ARE IN GOOD WORKING CONDITION. THE HAPPENS RANDOMLY WHEN I TURN THE VEHICLE ON BUT IS OCCURRING MORE AND MORE FREQUENTLY.
NHTSA ODI 10983316
Apr 25, 2017Fuel system
FOR THE SECOND TIME IN 9 MONTHS THE THROTTLE BODY ON MY FORD TRUCK FAILED. THIS TIME IT PRESENTED A REAL HAZARD AS WE WERE TOWING OUR TRAVEL TRAILER AND IT'S FAILURE PUT US IN A PRECARIOUS SITUATION AS WE'RE TRYING TO MERGE ONTO THE INTERSTATE. THE FORD DEALER FIXED IT THE FIRST TIME UNDER THE EXTENDED WARRANTY THEN THE SECOND REPAIR THEY TRIED TO EVADE PAYMENT. HOWEVER, AFTER EXTENSIVE DISCUSSION, THEY FOUND A IT WAS COVERED BY THE WARRANTY PROVIDED ON THE FIRST WARRANTY REPLACEMENT. I REALIZE THE NHSA IS AWARE OF THE PROBLEM, HOWEVER THE RESPONSE IS INADEQUATE. THE PROBLEM HAS NOT BEEN RESOLVED BY FORD, THE SAFETY RISK IS STILL THERE. FORD SEEMS TO BE REPLACING A DEFECTIVE PART WITH THE SAME ITEM. IT CONTINUES TO FAIL AND NOW IT'S THE CONSUMER IS HAS TO PAY THE PRICE, BOTH HAVING TO PAY TO HAVE THE THROTTLE BODY REPEATEDLY REPLACED AND RISKING THEIR SAFETY DRIVING THE VEHICLE.
NHTSA ODI 10980439
Apr 15, 2017Fuel system
TAKATA RECALL 3.5L ECOBOOST ENGINE SHUDDERS AT VARIOUS TIMES, STALLS WHILE DRIVING AT FREEWAY SPEEDS DURING ACCELERATION (EXTREME HAZARD), IN TRAFFIC (HAZARD), STALLED WHEN STOPPED QUICKLY WHILE BACKING, THEN CRANK NO START AFTER STALL.
NHTSA ODI 10978647
Apr 3, 2017SteeringElectrical systemSpeed controlElectronic Stability Control (esc)BrakesEngineFuel system
WHILE DRIVING DOWN THE HIGHWAY, THE VEHICLE FLASHED SERVICE ADVANCE TRAC, DOWN HILL DESCENT CONTROL FAULT, TRAILER BRAKE MODULE FAIL AND A COUPLE MORE CODES. ALL ELECTONICS IN VEHICLE WENT BLANK, INCLUDING ALL CONTROLS/GAUGES. BEFORE DOING SO, LAST CODE READ, SHIFT TO PARK. ALMOST CAUSED ME TO HAVE AN ACCIDENT, BECAUSE THE POWER STEERING WENT OUT AND NEARLY PULLED ME INTO ANOTHER VEHICLE. THE ACCELERATION IS BAD TOO, FEELS LIKE IT IS NOT FIRING ALL CYLINDERS AGAIN. HAVE ALREADY TAKEN IN FOR A NUMBER OF ISSUES, INCLUDING CRANKSHAFT SENSOR ISSUES(WAS LOSING POWER TO DRIVELINE); BRAKES LOCKING UP (HAVE REPLACED THE ROTORS AND PADS SIX TIMES AND LAST TIME I REPLACED BOTH CALIBERS AS WELL; POWER STEERING HAS BEEN REPLACED ONCE BEFORE, FRONT AXLES AND BEARINGS REPLACED. AS WELL AS, AC PROBLEMS. WHEN THE FIRST ISSUES AROSE, I WAS TOLD BY SERVICE TECH AT DEALERSHIP I NEEDED A NEW ENGINE, (LATER HE COMPLETELY DENIED TELLING ME THIS) INSTEAD THEY FIXED SOME THINGS AND GAVE IT BACK TO ME. PROBLEMS HAVE CONTINUED SINCE, LIKE I SAID HAVE TAKEN IT IN AT LEAST 6 TIMES TO A DEALER AND ONCE TO AN INDEPENDENT MECHANIC. AT FIRST THE PROBLEMS WERE COVERED BY WARRENTY, NOW THEY ARE NOT, THERE IS ONLY 78,000MILES ON THE TRUCK AND HAS BEEN IN SHOP AT LEAST 6 TIMES AND IS ONLY 4 YRS OLD. NOT SURE WHAT TO DO, AS THE PROBLEMS RESEMBLE RECALL ISSUES, BUT DEALERSHIP SAYS THEY AREN'T PART OF ANY RECALLS. CONCERNED FOR MY SAFETY ON THE ROAD.
NHTSA ODI 10970131
Mar 14, 2017EngineFuel system
LOSS OF POWER WHEN I ACCELERATE. I FEARED FOR MY LIFE, WHEN I WAS MERGING ON TO THE HIGHWAY AND A SEMI-TRAILER ALMOST REAR ENDED ME BECAUSE I COULD NOT ACCELERATE TO GET UP TO THE SPEED LIMIT.
NHTSA ODI 10965872
Mar 5, 2017Electrical systemEngineFuel system
HAD THE ENGINE STUDDED AND DROP A CYLINDER,THIS IS AN ECOBOOST MOTOR,THE CHECK ENGINE LIGHT STARTED TO FLASH WHILE RUNNING ROUGH.IT HAPPENED AS I WAS PASSING A TRACTOR TRAILER ON THE HIGHWAY,AS I GOT AROUND HIM ANOTHER TRAILER WAS COMING ON BEHIND ME,THIS IS WHEN IT DROPPED A CYLINDER,THE TRAILER ALMOST RAN OVER ME.THIS IS A PROBLEM WITH THIS TRUCK I FOUND OUT ONCE I DID SOME RESEARCH,FORD NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS HURT OR KILLED.I CALLED THE DEALER THE FIRST TIME THIS HAPPENED,AS FAR AS THE STUDDED AND HE SAID BAD GAS KEEP DRIVING IT(59,500 MLS). IT HAPPENED AGAIN AT 61,381,TOOK TO DEALER AND THEY DID A TSB 14-0017 REPROGRAM,THIS WORKED FOR ABOUT A WEEK THEN IT HAPPENED AGAIN,TOOK IT TO THE DEALER 61850MLS,THEY COULDN'T GET IT TO DO IT,I PICKED IT UP AND 20 MILES LATER IT DID IT AGAIN,I GOT IT ON VIDEO THIS TIME SO THERES NO QUESTIONS, SEEMS AS THOUGH THEY KNOW ABOUT IT BUT ARE BLOWING IT OFF, LET ME GET OUTSIDE WARRANTY THEN TAKE A LOOK AT IT.LET ME TELL YOU IF IT HAPPENS AGAIN, AND MY FAMILY GETS HURT I WILL OWN FORD !!!! THANKS FOR YOU TIME.
NHTSA ODI 10958702
Feb 28, 2017Fuel system
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
NHTSA ODI 10957530
Feb 17, 2017Fuel system
TRUCK WENT INTO LIMP MODE UPON ACCELERATION DUE TO FAULTY THROTTLE BODY- WHILE PULLING ONTO MAIN HIGHWAY WITH A SPEED LIMIT OF 50 MPH, TRUCK STALLED. FORTUNATELY, I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND AVOID A REAR END COLLISION. THIS HAPPENED THREE TIMES IN TWO DAYS AND PRODUCED AN OBD CODE ON THE THIRD OCCURRENCE. I TURNED THE TRUCK INTO MY LOCAL FORD DEALERSHIP AND THEY REPLACED THE THROTTLE BODY UNDER MY EXTENDED WARRANTY. SINCE THIS HAS BEEN A KNOWN PROBLEM FOR FORD IN THE MODEL YEARS PRIOR TO 2013, THIS SHOULD HAVE BEEN COVERED BY A RECALL.
NHTSA ODI 10955293