What 2,224 owners told NHTSA about the 2013 Ford Explorer Police Intercept

MY CAR REGULARLY SHOWS THAT THE DRIVER DOOR IS AJAR. IT WILL NOT REGISTER THAT IT CLOSES, AND WILL NOT ALLOW ME TO LOCK THE DOOR. THIS HAPPENS ON A DAILY BASIS FOR NO APPARENT REASON AND I MUST REPEATEDLY OPEN AND SHUT THE DOOR INDEFINITELY UNTIL IT FINALLY REGISTERS THAT THE DOOR IS CLOSED. THIS FAULTY DOOR SENSOR/LATCH ISSUE HAS BEEN RECALLED ON OTHER FORD MODELS BUT NOT THE EXPLORER YET TO MY KNOWLEDGE. IT HAPPENS WHEN THE VEHICLE IS BOTH PARKED AND IN MOTION. I NOTED THE MOST RECENT DATE ON THE CALENDAR BUT THIS HAS BEEN HAPPENING FOR SEVERAL MONTHS NOW.

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I HAVE 2013 EXPLORER SPORT.. I HAVE EXHAUST FUMES ENTERING THE CABIN THROUGH THE VENTS(HVAC). WELL KNOW ISSUES THAT SEEMS TO HAVE NO RESOLVE ACCORDING TO FORD. ALTHOUGH THEY DID ISSUE A SERVICE BULLETIN BACK IN 2014 . FROM WHAT I HAVE READ IT DOESN'T SEEM TO SOLVE THE PROBLEM. MANY PEOPLE STILL HAVE FUMES AFTER THE "FIX".@$700-$850 . WARRANTY DOES NOT COVER THE COST. A CLASSS ACTION LAW SUIT HAS BEEN FILED AND AWAITING FOR SETTLEMENT DECISIONS. CARBON MONOXIDE IS NOT SOMETHING I WANT TO EXPOSE MY FAMILY TO ON A DAILY BASIS . FORD NEEDS TO FIND A FIX OR A RECALL NEED TO HAPPEN . MY DEALER IS COOPERATING AND WILL BE ASSESSING THE ISSUE . BUT FROM WHAT I READ ONLY ONE PERSON HAS HAD A POSITIVE OUTCOME FROM FORD. I HOPE THIS COMPLAINT WILL HELP PUSH FORD TO MAKE A BETTER EFFORT TO RESOLVE THIS MAJOR ISSUE.

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PASSENGER FRONT AND DRIVER BACK SEAT BELTS WILL NOT EXTEND

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TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERNAL COMPONENTS RELATED TO THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE FAILURE MILEAGE WAS 90,000.

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BLINKER DESIGN IS FLAWED. WHEN PRESSED LIGHTLY, THE BLINKER "BLINKS" 3 TIMES AND TURNS OFF. THIS IS OK, BUT WHEN YOU WANT TO ACTUALLY TURN YOUR BLINKER ON, YOU HAVE TO APPLY MUCH MORE PRESSURE THAN USUAL. AS A RESULT, I OFTEN FLASH THE HIGH BEAM LIGHTS. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND HAS MADE MOTORISTS ANGRY WITH ME WHEN, UNFORTUNATELY THIS WAS UNINTENTIONAL. IT MAKES ME LOOK LIKE AN AGGRESSIVE DRIVER AND ALL I AM TRYING TO DO IS TURN MY BLINKER ON. SINCE I KNOW THIS IS AN ISSUE, I AM PURPOSELY CAREFUL AND THIS STILL OCCURS WAY TOO OFTEN. I NOW CONSIDER NOT USING MY BLINKER OR JUST USING THE ONE WITH 3 BLINKS (WHICH IS NOT SUFFICIENT) TO AVOID ACCIDENTALLY FLASHING MY HIGH BEAMS AT THE CAR AHEAD OF ME. THIS SHOULD BE REPAIRED, AS IT IS NOT FUNCTIONAL AND UNSAFE.

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EXHAUST LEAK IN CABIN

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SOON AFTER THE PURCHASE, THERE WAS A BURNT METAL/EXHAUST SMELL IN THE INTERIOR OF THE EXPLORER WHEN THE DRIVER ACCELERATED TO PASS A CAR, GET ONTO THE INTERSTATE, OR SOMETHING SIMILAR AND THEN LET OFF THE ACCELERATOR. THE FIRST TIME IT HAPPENED, WE THOUGHT THE VEHICLE WAS ON FIRE AND PULLED OFF ONTO THE SIDE OF THE INTERSTATE AND GOT OUT OF THE VEHICLE. WE HAVE TO OPEN WINDOWS TO FLUSH OUT THE SMELL. AT FIRST, IT SEEMED THAT "RECIRCULATE" WOULD HAVE TO BE ON, BUT IN TIME IT DID NOT MATTER WHETHER IT WAS ON OR OFF. WHEN DRIVING IN TRAFFIC, WE DETECT EXHAUST SMELL AT ALL TIMES. TURNING ON "RECIRCULATE" HAS NO EFFECT. I HAVE ASTHMA, AND IT HAS BEEN WORSENING SINCE WE BOUGHT THE EXPLORER. I AM NOT A SMOKER. I NOW REFUSE TO RIDE IN THE EXPLORER AND AM DEMANDING THAT WE GET RID OF IT. *TR

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AT A SPEED OF 65 TO 70 MPH ON INDIANA HYW 31 A VERY LOUD SOUND SHOOK MY CAR--I THOUGHT I HAD HIT SOMETHING--LOOKING VIA THE REAL VIEW MIRROR I SAW THE CAR FOLLOWING ME JERK INTO THE OTHER LANE--I PUT ON MY WARNING FLASHERS AND PULLED OVER AS DID THE CAR FOLLOWING ME. THE YOUNG MAN THOUGHT I HAD THROWN SOMETHING OUT MY WINDOW WHICH BOUNCED OFF THIS WINDSHIELD--HE WAS NOT AT ALL HAPPY!!!!! WHAT HAD HAPPENED WAS THE BIG BLACK WINDSHIELD MOLDING- DRIVER SIDE----APPROX. 3 X 37 IN LONG BROKE OFF FROM MY CAR FLEW BACK AND BOUNCED OFF THIS WINDSHIELD. WE COULD NOT SEE ANY DAMAGE TO HIS CAR. HE TOLD ME HE ONLY SAW THIS BIG BLACK SOMETHING ABOUT TO HIT HIM AND JERKED THE WHEEL INTO THE LEFT LANE. ON INSPECTION OF MY CAR 4 OF THE 8 HOLD POINTS WERE MISSING--IT APPEARS THE MOLDING AT THE HOOD POINTS LET LOOSE WHICH CAUSED THE REST OF THE BIG MOLDING TO TEAR LOOSE.

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TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE OPERATING THE VEHICLE AND DEPRESSING THE ACCELERATOR PEDAL WITH THE AIR CONDITIONER ACTIVATED, EXHAUST FUMES EMITTED FROM THE AIR CONDITIONING VENTS. ALSO, THE FRONT DRIVER'S SIDE DOOR AJAR SENSOR ILLUMINATED ALTHOUGH THE DOOR WAS SECURED. EVENTUALLY, THE DOOR COULD NOT BE LOCKED AT ALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 36,000.

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TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR SENSOR FAILED TO FUNCTION PROPERLY, AND THE INTERNAL LIGHTING REMAINED ILLUMINATED AND DRAINED THE BATTERY. THE CHIME SOUNDED EACH TIME THE FAILURE OCCURRED, WHICH INDICATED THAT THE DOOR MAY BE OPEN WHEN IT WAS CLOSED. THE VEHICLE WAS TAKEN TO THE ONE DEALER TWICE AND THE SENSORS WERE CLEANED. WITHIN A YEAR OF THE FIRST REPAIR, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CONTACT WAS UNCERTAIN IF THE DEALER CLEANED OR REPLACED THE SENSOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE FIRST DEALER AGAIN AND THEN A SECOND DEALER FOR FURTHER DIAGNOSTIC TESTING. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

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EXHAUST SMALL AFTER HIGH ACCELERATION LASTING ABOUT FIVE MINUTES THEN DIMINISHING. SETTING OF THE HVAC SYSTEM SEEMS TO BE IRRELEVANT, ON OR OFF. I PREVIOUSLY BROUGHT THIS VEHICLE TO MY LOCAL FORD DEALER APPROXIMATELY A YEAR AGO (2015) FOR THIS SPECIFIC EXHAUST SMELL ISSUE BUT THEY SAID THEY COULDN'T DUPLICATE THE ISSUE. THIS ISSUE HAS BEEN AND CONTINUES TO OCCUR.

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EXPERIENCING STRONG SULPHUR SMELL INSIDE VEHICLE. (DURING ACCELERATION AND WHEN REAR AIR IS ON). DROVE VEHICLE ALL SUMMER WITH MY CHILDREN RIDING ALONG AND I THOUGHT MY 8 YEAR OLD WAS EXPERIENCING CAR SICKNESS. WE WOULD HAVE TO PULL OVER BECAUSE HE WOULD GET SICK TO THE POINT OF THROWING UP MANY TIMES. I JUST FIGURED IT WAS CAR SICKNESS BECAUSE I DIDN'T SMELL ANY FUMES (IT ALL MAKES SENSE NOW, CARBON MONOOXIDE IS ODORLESS). WHEN RIDING IN OUR OTHER VEHICLES, IT NEVER HAPPENED. HE RODE 5 HOURS TO THE BEACH AND 5 HOURS HOME IN MY HUSBANDS 2013 GMC 2500 AND DIDN'T GET SICK ONCE. I TOOK MY CAR TO THE DEALERSHIP TO HAVE THE WHEEL BEARING REPLACED TODAY (10/11/16). I TOLD THEM TO CHECK THE CATALYTIC CONVERTERS TO MAKE SURE THEY WEREN'T PLUGGED BECAUSE OF THE ODOR (THE STRONG ODOR STARTED YESTERDAY). THEY CALL ME AND TELL ME THERE IS A TSB *SERVICE BULLETIN" AND CERTAIN 2011-2015 EXPLORER HAVE EXHAUST FUMES LEAKING INTO THE VEHICLE. IT ALL STARTED TO COME TOGETHER. I CALLED FORD AND BECAUSE MY 36/36,000 WARRENTY ENDED (I HAVE 45,672 MILES ON IT NOW), THERE IS NO COVERAGE. I EVEN PURCHASED THE EXTENDED FORD PLAN AND THEY SAID IT WON'T COVER IT EITHER. I HAVE TO PAY THEM $480 TO TRY TO FIX IT. I'VE READ PEOPLES EXPERIENCES AND THEIR SOLUTION TO FIX IT HASN'T WORKED FOR ANYONE. I BOUGHT A CARBON MONOXIDE DETECTOR TODAY AND WHEN I PICK IT UP TOMORROW, I AM GOING TO PLACE IT IN THE CAR WHERE MY 8 YEAR OLD SITS AND TURN THE AIR ON. I WILL ALSO RECORD THE RESULTS ON THE DETECTOR TO SEE WHAT HAPPENS. EXTREMELY DISAPPOINTED IN FORD! THEY HAVEN'T EVEN MADE ANYONE AWARE OF THIS PROBLEM AND THEY DON'T INTEND TOO! ITS A BIG SECRET FOR THEM BECAUSE THAT IS ONE OF THEIR BEST SELLING VEHICLES. AND GOOD LUCK GETTING IT COVERED!

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THE DOOR AJAR LIGHT STAYS ON. THE DOOR SENSOR DOES NOT WORK. THE INTERIOR LIGHTS REMAIN ILLUMINATED DRAINING THE BATTERY. THE PROBLEM HAS BEEN ONGOING FOR THE PAST THREE MONTHS. THE RECALL LIST FOR FORD ON THIS ISSUE KEEPS EXPANDING - THIS WEEK TO INCLUDE FORD EDGE. OBVIOUS PROBLEM WITH FORD NEED A RECALL AS DEALER WILL NOT COVER.

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WHILE DRIVING ON HIGHWAY AT 65-70 MPH I ACCELERATED TO PASS ANOTHER VEHICLE,AND SHORTLY AFTER PASSING, A STRONG SMELL OF EXHAUST FUMES OR GASOLINE ENTERED THE PASSENGER AREA. THIS HAS OCCURRED SEVERAL TIMES SINCE PURCHASING THE CAR NEW IN 2013. I CALLED MY FORD DEALER AND WAS TOLD THAT A SERVICE BULLETIN HAS BEEN ISSUED TO FIX THE PROBLEM, BUT SINCE MY VEHICLE IS NOW OUT OF WARRANTY I WOULD HAVE TO PAY FOR THE FIX. AFTER CHECKING ON LINE,THIS IS EVIDENTLY A WIDE-SPREAD PROBLEM OF A SAFETY NATURE (MY WIFE HAS ASTHMA) AND ONE THAT IS INHERENT IN MANY EXPLORERS NATIONALLY, AND IF NOT CORRECTED AT FORD'S EXPENSE BY A SPECIAL WARRANTY EXCEPTION, THEN THE VEHICLES SHOULD BE REPAIRED UNDER A SAFETY RECALL.

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I HAD AN INCIDENT IN JULY 24, 2016 WHEN I CAME TO A STOP AT A HIGHWAY TOLL BOOTH THE VEHICLE STARTED STALLING THE LOW OIL PRESSURE MESSAGE CAME ON AND STALLED I RESTARTED THE VEHICLE THE MESSAGE WENT AWAY AND RAN NORMAL THOUGHT IT WAS A CLUTCH SO I LEFT IT ALIGN. CHECKED OIL LEVEL AND IT WAS NORMAL. WELL TODAY 10/06/2016 MY MOTHER IN LAW THE VEHICLE BELONGING TO HER WAS DRIVING ON THE HIGHWAY TO WHERE SPEED LIMIT IS 70MPH. TRAFFIC CAME TO A SLOW DOWN ALMOST A STOP VEHICLE DID THE SAME LOW OIL PRESSURE MESSAGE CAME ON AND STALLED WITH MY KIDS ON BOARD. SHE HAD TO PUT IN PARK AND RESTARTED THE VEHICLE IN THE MIDDLE OF THE HIGHWAY POSING DANGER TO OTHER MOTORIST AND MOST IMPORTANT MY FAMILY. SOMETHING NEEDS TO BE DONE BEFORE SOMETHING BAD HAPPENS TO SOMEONE THAT COULD HAVE BEEN PREVENTED BY A RECALL AND FURTHER INVESTIGATION. THANK YOU FOR YOUR COOPERATION. *TR

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TL* THE CONTACT OWNS A 2013 FORD EXPLORER. AFTER IT RAINED, THE VEHICLE ACCUMULATED WATER ON THE INTERIOR PASSENGER FLOOR, THE SEAT BELTS WERE SATURATED, AND WATER ENTERED THROUGH THE VENTS AND POURED OUT FROM THE HEADLIGHTS. WHEN THE VEHICLE CAME TO A STOP, THE CONTACT HEARD THE SOUND OF WATER THROUGHOUT THE BODY OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO OBSERVED THE SMELL OF MOLD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO OPEN RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

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THE "DOOR AJAR" LIGHTS DO NOT GO OFF FOR THE FRONT PASSENGER AND FRONT DRIVERS DOORS. IT APPEARS THE DOORS ARE SHUT, BUT THE CENSORS DO NOT GO OFF. BECAUSE THE CENSORS DO NOT GO OFF, THE DOME LIGHT STAYS ON MAKING IT HARD TO SEE AT NIGHT AND DRAINING THE BATTERY. THE DOORS DO NOT LOCK MAKING IT A SAFETY ISSUE. WHEN THE DRIVERS DOOR CENSOR IS ON, IT SETS OFF OTHER ALERTS LIKE "SHIFT TO PARK" AND "ENGINE IS ON" BECAUSE IT THINKS THE DOORS ARE OPEN AND IT CONTINUOUSLY BEEPS OR ALERTS ME. THIS HAS BEEN HAPPENING FOR ALMOST ONE YEAR. I TOOK IT TO THE DEALERSHIP AND THEY CHARGED ME TO CLEAN THE LATCH. THEY SAID THIS HAD BEEN AN ISSUE WITH OTHER EXPLORERS AND SOMETIMES IT HELPS, SOMETIMES IT DOES NOT. IT DID NOT HELP. I HAVE BEEN DEALING WITH IT FOR ALMOST A YEAR. THE DOME LIGHT STAYS ON EVEN WHEN THE KEYS ARE NOT IN THE IGNITION. THESE CENSORS COME ON WHEN THE ENGINE IS STARTED, IN PARK, AND SOMETIMES RANDOMLY WHILE DRIVING.

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ON AUG.3TH, 2016 I WAS DRIVING MY FORD EXPLORER 2013 ON A FREEWAY GOING APROX. 65MILES/HR. AT ONE POINT A WRENCH LIGHT CAME ON AND THE VEHICLES ENGINE QUIT. I MADE SURE TO PUT MY HAZARD LIGHTS ON AND SLOWLY CHANGED LANES TO GET OUT OF THE WAY. THIS WAS VERY DANGEROUS AS THE FREEWAY IS UNDER HEAVY CONSTRUCTION SO THERE NOT MUCH SPACE TO PULL OVER SAFELY. I MANAGED TO FIND THE "SAFEST" SPOT AND STOPPED THE VEHICLE. I TURNED EVERYTHING OFF AND WAS ABOUT TO CALL FOR HELP . I FIGURED I SHOULD TRY AND START IT UP AND SEE IF IT WILL MOVE FROM ME INSTEAD. ONCE I DID THIS, AND I KNEW THAT IF I GAVE IT SOME GAS THE VEHICLE WOULD GO, I TOOK IT BACK HOME AND LEFT IT THERE UNTIL I COULD GET IT TO THE MECHANICS. THE MECHANIC WE USED SAID HE'S SEEN THIS QUITE OFTEN AND ITS SOME TYPE OF SENSOR THAT GIVES THE ENGINE THE FUEL IT NEEDS TO RUN. UNFORTUNATELY, THE SENSOR FAILED. WE GOT IT FIXED BUT FORD WOULD NOT COVER FOR THIS. I UNDERSTAND THAT THE WARRANTY IS FINISHED ON THIS VEHICLE BUT THERE IS NOT ENOUGH MILES ON IT TO WARRANT THIS TYPE OF FAULT. THE VEHICLE IS ONLY 3 YEARS OLD TOO! I WAS AND STILL AM VERY UPSET THAT THEY WILL NOT HELP US PAY FOR THIS FAULTY SENSOR. I WOULD LIKE TO KNOW HOW TO PUT FURTHER ACTION ON THIS PROBLEM AS I AM SURE THERE HAVE BEEN MANY OTHER FORDS WITH THE SAME PROBLEM.

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DOOR AJAR WARNING LIGHT WILL NOT TURN OFF AFTER CAR HAS BEEN STARTED. PROBLEM WAS BROUGHT TO FORD DEALERSHIP'S ATTENTION BUT WOULD NOT COVER UNDER THE 3 YEAR WARRANTY AS WE MISSED THE CUTOFF BY 2 MONTHS. THIS CONDITION HAS LASTED FOR 6 MONTHS AS WE CONTINUE TO HOPE THAT A RECALL NOTICE IS ISSUED.

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SHIFT TO PARK ISSUE - THE VEHICLE IS IN PARK BUT THE DASH LIGHTS UP AND SAYS "SHIFT TO PARK'. THIS HAPPENS EVEN THOUGH THE VEHICLE IS ACTUALLY IN PARK. AFTER SEVERAL TRIES CANNOT GET THE DASH LIGHT TO TURN OFF. PROBLEM IS EVEN THOUGH THE CAR IS TURNED OFF THE BACK LIGHT ON THE DASH WILL STAY ON THUS DRAINING THE BATTERY. IF YOU DON'T DRIVE THE CAR FOR A FEW DAYS YOU COULD COME OUT TO A CAR THAT WON'T START BECAUSE OF A DEAD BATTERY. HAD IT FIXED AT MY LOCAL DEALERSHIP COSTING ROUGHLY $500. THE TECHNICAL SERVICE BULLETIN THAT IS OUT ON THE ISSUE SAYS TO REPLACE THE ENTIRE SHIFTER. THE PROBLEM IS SOMETHING ON THE INSIDE OF THE SHIFTER. MY VEHICLE HAS LESS THAN 60,000 MILES. THIS IS A VERY COMMON PROBLEM (JUST GOOGLE "SHIFT TO PARK"). ACCORDING TO THE TSB THIS AFFECTS EXPLORER, EDGE, AND SOME LINCOLN MODELS AS WELL. DISAPPOINTED FORD WILL NOT TAKE CARE OF SINCE THIS IS A SAFETY ISSUE. DEALERSHIP SERVICE MANAGER SAYS FORD SHOULD PAY FOR IT (BOB UTTER FORD) AND FORD CUSTOMER SERVICE LINE SAYS THEY ONLY PAY FOR ITEMS UNDER WARRANTY, RECALLS, AND THE CUSTOMER SATISFACTION PROGRAM. THIS DOES NOT FALL UNDER ANY OF THOSE PER FORD. FORD SHOULD ANTI UP FOR THIS AS A RECALL SINCE IT IS A SAFETY ISSUE AND A VERY COMMON PROBLEM. VEHICLE STATIONARY DURING PROBLEM.

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TAKATA RECALL FORD 2013 EXPLORER WAS TAKEN INTO HARRISON FORD, WELLINGTON OH ON MAY 5/15/2015 FOR NHTSA RECALL 15V171 (INTERIOR DOOR HANDLE SPRING). DROPPED OFF AND PICKED UP SAME DAY. EXPLORER WAS AND STILL HAVING SIGNALS AS FRONT DRIVER SIDE AJAR. FOR A WHILE THE DOOR HAD QUIT TO MY KNOWLEDGE. FAST FORWARD TO TODAY 9/29/2016 EXPLORER WAS TAKEN INTO DEALERSHIP FOR CONTINUOUS DISPLACEMENT FOR DOOR BEING "AJAR". DEALERSHIP ABOVE PRINTED THE NOTES ABOUT CAR HAVING FACTORY RECALL BEING DONE. EVEN THE SERVICE DESK CLERK QUESTIONED SAID NOTES FROM TECHNICIAN. AS A RESULT I WAS CHARGED $106.94 FOR A DIAGNOSTIC, AND EXPLORER WAS NOT FIXED. I EVEN ASKED WHY WOULD MY VIN SHOW UP ON THIS WEBSITE " NHTSA" . NO ANSWER. THE DRIVER DOOR WILL NOT CLOSE, PER MY INFORMATION SCREEN. IT CONCERNS ME IF IT IS NOT CLOSED, COULD IT BE THE SPRING FROM THE RECALL THAT WAS NOT FIXED? I DO HAVE AN INVOICE ATTACHED TO SHOW WORK WAS SUPPOSEDLY COMPLETED ON SAID DAY. ALSO TODAY I WAS CHARGED $2.55 FOR A HANDLE I WAS NEVER MADE AWARE OF TODAY 9/29/2016

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THE DRIVER SIDE DOOR AT TIMES WILL NOT LATCH, HAS SWUNG OPEN WHILE DRIVING, AND THE DOOR HANDLE AT TIMES IS ALMOST FALLING OFF.

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MY WIFE WAS DRIVING AND I WAS IN THE PASSENGER SEAT. WE WERE DRIVING ON THE FREEWAY IN THE NUMBER 1 LANE AT ABOUT 65 MPH. WE FELT A JOLT, THE WRENCH WARNING LIGHT IMMEDIATELY CAME ON STATING "SEE OWNER'S MANUAL". THE VEHICLE LOST ACCELERATION, THE GAS PEDAL WAS NOT WORKING AND THE VEHICLE WOULD NOT ACCELERATE. WHILE THE VEHICLE STILL HAD FOWARD MOMENTUM, MY WIFE HAD TO QUICKLY CROSS SEVERAL LANES TO AVOID BEING HIT FROM OTHER VEHICLES SO THAT WE WOULD NOT GET STUCK IN THE MIDDLE OF THE FREEWAY. WE WERE ABLE TO COAST OFF THE FREEWAY AND STOP. THE VEHICE WAS PLACED IN PARK AND SHE SHUT THE ENGINE OFF. AFTER APPROX 5 MINUTES, WE RESTARTED THE VEHICLE, THE WARNING LIGHT WAS GONE, THE VEHICLE OPERATED AS NORMAL AND WE WERE ABLE TO DRIVE HOME. ACCORDING TO THE FORD DEALERSHIP, THE ELECTRONIC THROTTLE BOX HAS TO BE REPLACED. THIS VEHICLE IS ONLY 3 1/2 YEARS OLD WITH 29,000 MILES. THIS SHOULD NOT HAVE OCCUERED. THIS PARTICULAR PART IS NOT ON FORDS CUSTOMER SATISFACTION PROGRAM. THE PART IS DEFECTIVE AND FORD IS REPLACING THEM ON OTHER VEHICLES BUT NOT ON THE FORD EXPLORER.

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CORROSION BUBBLES ON HOOD. IT IS A SAHEM ON A 2013 TRUCK.

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TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, EXHAUST FUMES EMITTED INSIDE THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GRILL ASSEMBLY/VENT AIR, MOLDING, VALVE ASSEMBLY, AND AUTO DRAIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,897. ..UPDATED 10/13/16 *BF UPDATED 10/18/16.*JB

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