What 2,224 owners told NHTSA about the 2013 Ford Explorer Police Intercept

POWER STEERING FAULT MESSAGE AND COMPLETE LOSS OF STEERING, WHILE BACKING OUT OF DRIVEWAY. VEHICLE HAS APPROX 46,800 MILES ON IT. VEHICLE EXTREMELY HARD TO STEER, AND LEFT ON STREET OVERNIGHT. WENT TO START NEXT DAY AND ERROR MESSAGE GONE. MY VEHICLE WAS NOT PART OF THE RECALL INVOLVING THE POWER STEERING PROBLEM. I THINK THIS NEEDS TO BE LOOKED INTO FURTHER. TO LOSE YOUR STEERING ON A HIGHWAY WOULD BE CATASTROPHIC.

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EXHAUST COMING INTO THE CAB WHILE ACCELERATING.

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TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT NOTICED STRONG FUMES INSIDE THE VEHICLE WHICH CAUSED NAUSEA AND HEADACHES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 06/02/17*LJ

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THERE IS AN EXHAUST SMELL (LIKE BURNT HAIR) INSIDE THE CABIN WHEN THE CAR ACCELERATES, ESPECIALLY A HARD ACCELERATION AND OFTEN WHEN THE AIR CONDITIONING IS ON. CERTIFIED DEALER CANNOT IDENTIFY CAUSE OF ISSUE OR HOW IT OCCURS.

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TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT NOTICED AN ABNORMAL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. UPDATED 05/09/17*LJ *CN

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EXHAUST SMELL IN THE INTERIOR OF THE VEHICLE WHEN DRIVING. GET RANDOM HEAD ACHES FEEL SICK TO MY STOMACH SOMETIMES.

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AIR SYSTEM, EXHAUST. I HAVE BEEN COMPLAINING TO MY DEALERSHIP FOR OVER A YEAR ABOUT THE HORRIBLE AIR THAT IS COMING INTO MY CAR WHEN WE USE THE A/C OR HEATER. WE HAVE RESORTED TO NOT USING IT BECAUSE WE CAN'T STAND THE SMELL. I GET MY CAR SERVICED REGULARLY AT THE FORD DEALERSHIP WHERE I BOUGHT IT. THEY STATE SINCE THERE IS NO RECALL THERE IS NOTHING THEY CAN DO TO FIX IT. IT IS ANYTIME THE AIR IS TURNED ON AND SPECIFICALLY THE AIR FOR THE BACK PASSENGERS.

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THE DRIVER DOOR WAS CLOSED, BUT THE "DOOR AJAR" LIGHT WAS ON AND THE INTERIOR LIGHT WAS ON WHILE SITTING IN THE DRIVEWAY. IF WE PUT IT IN GEAR TO DRIVE OFF THE ERROR COMES ON THE DASH TO PUT THE CAR IN PARK. IT WAS TAKEN TO THE DEALER AND THEY DID A RESET ON THE ELECTRICAL SYSTEM. THEN ABOUT THREE MONTHS IT STARTED AGAIN. THE DEALER IS TRYING TO CHARGE US EVERY TIME WE COME IN WITH THE SAME PROBLEM. I PUT THE VIN IN BUT IT SAYS NO RECALLS, BUT SOME OF THE 2013 EXPLORERS HAVE THE SAME PROBLEM....

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TL* THE CONTACT OWNS A 2013 FORD EXPLORER. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR IN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5. THE VIN WAS NOT AVAILABLE.

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WHEN ACCELERATING RAPIDLY A STRONG EXHAUST ODOR ENTERS THE CABIN OF THE VEHICLE. ODOR RESULTS IN HEADACHE AND AT TIMES NAUSEA. HOWEVER, ODOR IS NOT AS PROMINENT IF THE CAR ACCELERATES GRADUALLY ONLY IF ACCELERATING QUICKLY IE...MERGING ONTO THE HIGHWAY. THIS HAS BEEN A PROBLEM SINCE I PURCHASED MY VEHICLE MAY 10, 2012. I HAVE INQUIRED ABOUT THIS ISSUE MULTIPLE TIMES WHEN THE VEHICLE HAS BEEN IN TO THE PURCHASING DEALER FOR SERVICE AND WAS TOLD EACH TIME THAT "NO PROBLEM COULD BE FOUND OR DUPLICATED".

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WHEN ACCELERATING WE GET A VERY STRONG SULFUR SMELL IN THE CABIN. MOST OF THE TIME IT IS SO STRONG THAT WE HAVE TO ROLL DOWN THE WINDOWS.

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TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT NOTICED AN ABNORMAL EXHAUST ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE THE FAILURE MILEAGE AND VIN WERE UNKNOWN. UPDATED 05/10/17*LJ *CN

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THE CAR HAS ROTTEN EGG BAD/SMELL INSIDE THE CAR SINCE THE EARLY OF THE CAR OWNERSHIP. WE BROUGHT TO CAR TO THE DEALER 2 YEARS AGO TRYING TO FIGURE IT OUT THE SOURCE OF THE SMELL, BUT WAS TOLD IT WAS DUE TO THE MILDEW. CURRENTLY, THE CAR STILL HAVE ROTTEN EGG SMELL COMING FROM THE AIR OUTLET. THE SMELL IS STRONG WHEN IT IS IDLING. I AM WORRY ABOUT THE SAFETY OF MY FAMILY.

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I AM HAVING SOME ISSUES WITH MY 2013 FORD EXPLORER AND FORD DEALERSHIP.. IN THE NUT SHELF APPARENTLY THEY HAVE BEEN SOME ISSUED ALREADY RECORDED ABOUT THE SMELL OF EXHAUST IN THE CABIN ESPECIALLY ON THE HIGHWAY IF YOU TRYING TO GET ON OR PASS SOMEONE ETC..' I HAVE BEEN TELLING FORD IN TALLASSEE (WHERE WE PURCHASED THE CAR) AND LONG LEWIS IN PRATTVILLE THE SAME THING' THEY TOLD ME THAT THEY NEVER HEARD OF SUCH AND THAT THERE WAS NOTHING WRONG WITH MY CAR' ANYWAY MY CAR IS BACK IN TALLASSEE AT THE FORD DEALERSHIP' NOW THEY SAID YES IT IS AN ISSUE BUT MY EXTENDED WARRANTY WON'T COVER IT B/C IT'S AN UPDATE AND NOT A PART THAT NEEDS TO BE FIXED' THE UPDATE IS $1300' NEEDLESS TO SAY I DON'T HAVE THE MONEY TO PAY FOR IT RIGHT NOW.. THE MAIN ISSUE IS THAT OF COURSE, FORD IS AWARE OF THE PROBLEM BUT WON'T ISSUE A RECALL' THE MUFFLER EXHAUST GOES INSIDE THE CABIN I/O OUTSIDE WHICH IS WHY THE SMELL IS SO BAD'. ME AND MY FAMILY HAVE BEEN BREATHING CARBON MONOXIDE EVERY TIME WE GET IN THE CAR.. ESPECIALLY LONG RIDE, WE ALL GET HEADACHES'. COUPLE YEARS AGO I STARTED BEING WITH HEADACHES AND MIGRAINES AND HAVE BEEN PUT ON MEDS' I NEVER HAD MIGRAINES BEFORE WE GOT THE CAR' COINCIDENCE??? DON'T THINK SO.

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THE VEHICLE WAS TRAVELING APPROXIMATELY 15MPH AND STARTED TO MAKE A TURN WHEN THE POWER STEERING FAILED. THE CAR JUMPED THE CURB AND CAME TO STOP. VEHICLE DASHBOARD SAID 'POWER STEERING FAILURE' THE VEHICLES IGNITION WAS TURNED OFF BY THE DRIVER AND THEN WAS RE-STARTED. THE POWER STEERING THEN CAME BACK AND WAS FUNCTIONING.

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DRIVER DOOR SHOWS DOOR AJAR A MAJORITY OF THE TIME WHEN DOOR IS CLOSED. ISSUE WAS RESOLVED ONCE UNDER WARRANTY AND IS NOW HAPPENING AGAIN.

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WHILE DRIVING DOWN A CITY STREET MY VEHICLE LURCHED AND THE TERRAIN MANAGEMENT SYSTEM FAULT LIGHT AND ORANGE WRENCH LIGHT CAME ON. IT WOULDN'T ACCELERATE AND I LOST MY POWER STEERING. I WAS ABLE TO COAST TO SIDE OF THE ROAD. I SHUT IT OFF AND WAITER FOR ABOUT A MINUTE THEN RESTARTED IT. IT IDLED ROUGH FOR A FEW SECONDS THEN SMOOTHED OUT AND I WAS ABLE TO MAKE IT HOME. *TR

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STRONG EXHAUST SMELL IN THE CABIN OF THE VEHICLE MAKING DRIVER AND ANY PASSENGERS FEEL SICK. WORSE WHEN MIDDLE AND BACK SEATS ARE UP, LESS IF SEATS ARE FOLDED DOWN. HAPPENS IMMEDIATELY WHEN CARE IS STARTED AND CONTINUES WHEN DRIVING. *TR

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MY FRONT WINDSHIELD WIPERS WILL NOT TURN OFF AND IT IS IN THE OFF MODE. I WAS DRIVING. *TR

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OIL SUPPLY LINE TO TURBO LEAKING. NO PARTS AVAILABLE TO MAKE THE REPAIR THROUGH FORD. THIS IS THE SAME PART FAILURE AND HAS CAUSED A RECALL IN THE 2016 - 2017 FORD EXPLORER SPORTS. FORD NEEDS TO LOOK AT PREVIOUS YEARS TO DETERMINE IF A RECALL SHOULD BE DONE FOR ALL 2011 TO PRESENT. (FIRE HAZARD)

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I HAD NO PRIOR ISSUES WITH STEERING AND I PURCHASED THIS VEHICLE SEPTEMBER 29, 2016. I PARKED MY VEHICLE AT HOME OVERNIGHT AND WHEN I STARTED IT THE NEXT MORNING, THE POWER STEERING FAIL WARNING POPPED UP ON MY DASH AND IT WAS ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL.

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WHILE DRIVING MY EXPLORER WILL LOSE ALL POWER AFTER 30-45 MINUTES IT WILL RESTART AND RUN FINE FOR A DAY OR SO AND THEN HAPPEN AGAIN. WHEN IT LOSES POWER ALL OF THE WARNINGS WILL APPEAR AND THE RADIO WILL STILL WORK. WHEN I RESTART THE VEHICLE IT TAKES A MINUTE FOR THE ENGINE TO TURN OVER. THIS IS VERY SCARY AND DANGEROUS WHEN I AM DRIVING DOWN THE HIGHWAY AT 70 MPH. I SEE THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS BUT NO RECALL! THIS HAS ALSO HAPPENED WHILE DRIVING A BOTH 35-40 MPH ON CITY STREETS AND HAS HAPPENED A TOTAL OF ABOUT SIX TIMES. *TR

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STRONG SMELL OF GAS COMING OUT OF THE AIR VENTS, HAPPENS ALL THE TIME DRIVING AT ANY SPEED,OR PARKED SUV HAS ONLY 40000 MILES.

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MY 2013 FORD EXPLORER HAS HAD ITS POWER STEERING ASSIST STOP WORKING 3 TIMES IN THE LAST MONTH. HAPPENED WHEN DRIVING ON A MILD TURN ON A 2 LANE BLACKTOP WINDING ROAD - COULD HAVE RESULTED IN AN ACCIDENT. THIS WAS A RECALLED ITEM FOR THESE CARS FROM 2011 THROUGH 2013 BUT BASED ON MY VIN NUMBER FORD IS SAYING THAT IT IS NOT COVERED. MY CAR OBVIOUSLY HAS THE SAME PROBLEM AS THE RECALLED VINS ON FILE. FORD WANT ME TO PAY FOR THE REPAIR ANDS KEEP MY RECEIPT IN CASE A RECALL IS ISSUED LATER (OR SOMEONE IN MY FAMILY DIES BECAUSE OF THIS). *TR

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MY 2013 FORD EXPLORER WAS IN PARK GOT OUT OF VEHICLE TO UNLOAD MY MOBILITY SCOOTER, WHILE I WAS AT BACK OF VEHICLE, THE VEHICLE STARTED ROLLING AWAY FROM ME , WIFE YELLED AT ME THE VEHICLE WAS ROLLING AWAY, I JUMPED BACK INTO VEHICLE AND PUT MY FOOT ON BRAKE , STARTED VEHICLE AND BACKED IT UP A FEW FEET FROM WHERE I ORIGINALLY PARKED IT , NOTE VEHICLE WAS ON A SLIGHT INCLINE FROM GARAGE DOOR. THE VEHICLE SHIFT LEVER WAS IN PARK AT TIME VEHICLE WAS MOVING. NOTE EVERY NOW AND THEN THE PARK MESSAGE ABOUT NOT BEING IN PARK COMES ON WHEN VEHICLE PARK SHIFT LEVER IS IN PARK. AT THE TIME OF THIS INCIDENT NO MESSAGE WAS DISPLAYED ON INSTRUMENT PANEL THIS EVENT HAPPEN ON 01-08-2017 AT AROUND 9:15 PM AT ARE APARTMENT IN TULSA OKLAHOMA. *TR

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