What 2,224 owners told NHTSA about the 2013 Ford Explorer Police Intercept

WHEN ACCELERATING INSIDE CAB FILLS WITH FUMES. WAS FIXED ONCE TO NO SUCCESS.

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THE RIGHT SIDE PASSENGER WINDSHIELD MOULDING FLEW OFF OF MY CAR WHEN I WAS ON THE HIGHWAY I BELIEVE- HEARD A SOUND BUT DID NOT REALIZE WHAT HAPPENED. THIS IS NOT A WEAR AND TEAR ITEM. THERE IS NOW DAMAGE TO THE SIDE DOOR WHERE IT HIT THE CAR. I WAS TOLD BY THE FORD DEALER THAT THIS IS SOMETHING THEY HAVE SEEN HAPPEN BUT FORD HAS NOT DONE A RECALL. I AM VERY CONCERNED ABOUT THE DANGER OF THIS PART FLYING OFF A CAR.

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TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL EXHAUST ODOR IN THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS INHERENT TO THE MODEL VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

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RECENTLY, ON THE HOOD OF MY CAR, THE PAINT HAS STARTED BUBBLING. APPARENTLY THIS IS A KNOWN ISSUE AND FORD ISSED TSB ABOUT IT. I HAVE NOT CHOICE BUT TO REPLACE THE ENTIRE HOOD AS THERE IS NO WAY TO REPAIR THESE AREAS.

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FUEL ODOR WHEN STARTING THE VEHICLE AND EXHAUST SMELLS WHILE DRIVING

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MY HUSBAND AND I OWN A 2013 EXPLORER. SEVERAL WEEKS AGO WHEN MY HUSBAND WAS BACKING OUT OF THE GARAGE AND DRIVEWAY, THE VEHICLE SLID INTO OUR STONE WALL AND COST US $250 AND THE INSURANCE COMPANY $1955,21. THAT WAS WHEN WE DISCOVERED THE 4 WHEEL DRIVE WAS NOT WORKING ON THE EXPLORER. WE TOOK IT TO MONTROSE MOTORS IN MONTROSE, PA AND WERE TOLD THAT THE VEHICLE DID NOT RECEIVE A COMPUTER UPDATE. SUPPOSEDLY WITHOUT THAT UPDATE THE 4 WHEEL DRIVE WAS DISENGAGED. FOR THE COMPUTER TO BE UPDATED. FOR THE COMPUTER TO BE UPDATED IT COST US $37.10. WE WERE NEVER NOTIFIED BY FORD THAT THIS WOULD HAPPEN TO OUR VEHICLE. THIS ACCIDENT MAY NOW MAKE US LOSE OUR ACCIDENT FREE DISCOUNT AND INCREASE OUR PREMIUMS ALSO, IMAGINE IF WE WERE DRIVING ON THE ROAD IN A SNOW STORM AND THOUGHT WE HAD 4 WHEEL DRIVE. WE COULD HAVE HAD AN ACCIDENT AND HURT OR KILLED SOMEONE OR OURSELVES. I REALLY THINK FORD WAS IRRESPONSIBLE FOR THIS ISSUE IF EXPLORER'S HAVE THIS PROBLEM. WE WERE GM BUYERS AND SWITCHED TO FORD, BUT I HAVE TO SAY I AM NOW DISAPPOINTED.

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WE BOUGHT THE VEHICLE USED AND WITH 48 HOURS NOTICED AN EXHAUST SMELL INSIDE CABIN WHEN SITTING AT A TRAFFIC LIGHT OR STOP SIGN.

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TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WAS EMITTING STRONG GASOLINE FUMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. THE VIN WAS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER DOOR FAILED TO CLOSE CORRECTLY. THE CONTACT WOULD CLOSE AND LOCK THE DOORS; HOWEVER, THE OVERHEAD LIGHT AND THE WARNING INDICATOR ON THE INSTRUMENT PANEL REMAINED ILLUMINATED, WHICH INDICATED THAT THE DOORS WERE NOT CLOSED. THE CONTACT HAD TO CLOSE THE DOOR SEVERAL TIMES UNTIL THE LIGHTS WERE NO LONGER ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

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STRONG PROPANE GAS SMELL WHILE DRIVING.

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THE PAINT ON THE FRONT EDGE OF THE HOOD STARTED BUBBLING AFTER ABOUT 2 YEARS. AFTER 3 YEARS THE PAINT STARTED COMING OFF. CURRENTLY THERE ARE 3 DIME SIZED SPOTS WHERE THE PAINT HAS COME OFF EXPOSING THE CORRODED METAL HOOD. IT APPEARS THE HOOD WAS NOT PROPERLY PREPPED BEFORE PAINT. THIS IS A WIDESPREAD PROBLEM ON FORD VEHICLES AND SHOULD BE RECALLED.

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THE SULFUR/SITTING EGG SMELL FROM THE EXHAUST SYSTEM HAS BECOME SO STRONG THAT ITS WAS GIVING ME HEAD ACHES AND MAKING ME FEEL SICK THAT I HAD TO TRADE THE VEHICLE IN AND TAKE A VERY BIG LOSS ON IT.

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EXHAUST FUMES LEAKING INTO CABIN OF CAR ESPECIALLY WHEN ACCELERATING OR RUNNING A/C. CURRENTLY HAVE AN OPEN CASE WITH FORD BUT THEY ARE REFUSING TO FIX THIS ISSUE AT THEIR EXPENSE. THIS IS A DEFECT IN THE MANUFACTURING OF THE CARE AND THEREFORE SHOULD NOT BE OUT OF MY POCKET TO DRIVE A SAFE VEHICLE. I HAVE TWO LITTLE KIDS WITH RESPIRATORY ISSUES AND NEED THIS ISSUE FIXED ASAP.

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SMELLS LIKE EXHAUST FUMES INSIDE CAR WHILE DRIVING OR IDLING SITTING STILL. ON TWO OCCASIONS I HAD TO STOP AND GET OUT OF THE CAR BECAUSE I FELT TIRED AND SLEEPY. MOST OF THE TIME I CAN'T SMELL ANYTHING BUT MY EYES BURN AND I FEEL DIZZY AND LIGHTHEADED WHEN I GET OUT OF THE CAR AFTER DRIVING. I HAD SOMEONE CHECK THE EXHAUST MUFFLER ETC. DID NOT FINDS ANYTHING. I CALLED A FORD DEALERSHIP EXPLAINED THE PROBLEM THEY DID ADMIT THEY HAD HEARD OF THE PROBLEM. I AM TAKING IT IN NEXT WEEK TO CHECK IT OUT.

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THE WINDSHIELD TRIM ON MY 2013 FORD EXPLORER FLEW OFF WHILE DRIVING ON THE HIGHWAY MARCH 4TH. THE NEXT DAY, THE RIGHT/PASSENGER SIDE FLEW OFF AS WELL. NEITHER TIME WAS I HIT OR HIT ANYTHING. MANY PEOPLE HAVE FILED COMPLAINTS ABOUT THIS HAPPENING TO THEIR EXPLORER, YET FORD TRIED TO CHARGE ME $700 FOR REPAIRS. I DO NOT BELIEVE I AM LIABLE FOR THIS AND I ALSO BELIEVE AN INCIDENT LIKE THIS COULD HAVE CAUSED SERIOUS DAMAGE AND/OR HURT ANOTHER DRIVER IF THEY HAD BEEN BEHIND ME.

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TL* THE CONTACT OWNS A 2013 FORD EXPLORER. AFTER THE CONTACT RETRIEVED THE VEHICLE FROM THE DEALER FOR REPAIRING AN EXHAUST ODOR INSIDE THE CABIN, THE FAILURE STILL OCCURRED. THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE SECOND STEP OF THE REPAIR PROCESS NEEDED TO BE PERFORMED BECAUSE THE FIRST STEP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,216.

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TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT RESTARTED THE VEHICLE IN ORDER TO USE THE STEERING WHEEL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

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THERE ARE TIMES I PRESS ON THE GAS PEDDLE AND THE CAR WILL NOT RESPOND. MOSTLY WHILE MOVING ON CITY STREETS BUT OCCASSIONALLY WHEN STARTING UP A GRADE. I DID HAVE IT INTO THE DEALERS AND THEY FOUND NO CODE SO THEY COULD DO NOTHING. TOLD ME IT WAS NOT SOMETHING THAT THEY WERE AWARE OF. THEY SUGGESTED I TRY A GASOLINE ADDITIVE. THIS STARTED IN FALL OF 2017 AND IS BECOMING MORE OFTEN.

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TRANSMISSION FAILED BADLY AT 50,982 MILES (UNDER WARRANTY STILL). BROUGHT IN FOR REPAIRS ON 1/31/17 AND PICKED UP ON EVENING OF 2/8. DEALERSHIP OVERHAULED TRANSMISSION REPLACING FRONT PUMP/TORQUE CONVERTER/CENTER SUPPORT AND SEALS/GASKETS. ON 2/9, AT 75 MPH ON INTERSTATE WITH SEMI-TRUCK BEHIND ME, TRANSMISSION SUDDENLY DROPPED GEARS AND RED-LINED TO 6500 RPMS, BEFORE I WAS ABLE TO RE-ENGAGE IT BY MANUALLY DROPPING TO THE M SETTING AND THEN UP TO NEUTRAL AND BACK TO DRIVE. LOST HORSEPOWER AND IF I HAD NOT THOUGHT TO TRY THE ABOVE OR PANICKED LIKE A LOT OF FOLKS WOULD DO, I WOULD HAVE BEEN RUN OVER BY THE SEMI-TRUCK AS I WAS QUICKLY LOSING SPEED. CALLED DEALERSHIP THAT NIGHT AND BROUGHT BACK TO THEM THE NEXT MORNING (2/10/17). THEY COULD FIND NOTHING WRONG, REFUSED TO REPLACE THE TRANSMISSION AND GAVE BACK TO ME IN THE SAME CONDITION ON EVENING OF 2/27/17 (THOUGH RECEIPT IS DATED 2/25) ADVISING ME TO MONITOR IT AND CONTACT THEM IF IT HAPPENS AGAIN (PROVIDED I AM STILL ALIVE TO DO SO)!! I AM NOW DEATHLY AFRAID TO DRIVE THIS VEHICLE FOR FEAR IT WILL HAPPEN AGAIN, AND THIS TIME I WOULD NOT BE ABLE TO GET IT BACK IN GEAR BEFORE SOMETHING BAD OCCURS. AND A TRANSMISSION SHOULD NOT GO OUT AT 50,000 MILES TO BEGIN WITH!!

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TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE EMITTED AN EXHAUST ODOR THAT CAUSED THE CONTACT AND OTHER PASSENGERS TO HAVE HEADACHES. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. A CERTIFIED MECHANIC DIAGNOSED THAT THERE WAS AN EXHAUST FAILURE, BUT THE EXACT CAUSE OF FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

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BACK IN OCTOBER 2016 I MOVED MY EXPLORER IN MY DRIVE WAY EVERYTHING WAS FINE NEXT DAY COULDN'T DRIVE OR MOVE IT THE POWER ASSIST WAS BEEPING ON THE DASH STEERING WHEEL DON'T EVEN MOVE WHEELS DON'T MOVE .... $2000 AND UP TO FIX IT NOT EVERYONE CAN AFFORD THAT AND IT HAS TO BE TAKING TO A FORD DEALERSHIP!!SO IT STILL SITS IN MY DRIVE WAY TODAY I HAVE ASK FORD MOTOR TO HELP THAT DIDN'T HAPPEN .......

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TOTAL LOSE OF STEERING IN 2013 FORD EXPLORER 2/26/17 WHILE DRIVING DOWN ROAD AT 55 MPH, NO WARNING LIGHTS. ENGINE STAYED ON BUT VEHICLE VEERED TO THE LEFT (YES WE WENT INTO THE MEDIAN) VEHICLE WAS MAKING NOISE (SITTING WHILE TURNING STEERING WHEEL) A FEW DAYS BEFORE. VEHICLE WAS TOWED TO FORD DEALER. I LOOKED UP THE RECALLS ON THIS VEHICLE FOR THE ELECTRONIC STEERING, THERE WERE NONE LISTED.

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THERE IS A STRONG EXHAUST ODOR THAT IN MY CAR. I AM UNABLE TO USE THE AC AND HEAT BECAUSE OF THE SIDE EFFECTS I GET. (MASSIVE HEADACHES, BLURRED VISION, NAUSEA). I JUST BOUGHT MY CAR IN DECEMBER 2016 AND I CONTACTED THE FORD COMPANY I BOUGHT MY CAR FROM AND THEY ARE UNAWARE OF THIS DEFECT. I AM SCARED TO PUT MY 7 MONTH OLD IN MY CAR AND WILL NOT PUT HER LIFE IN DANGER BECAUSE OF THIS ISSUE.

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I SMELLED SULFUR THE DAY I BOUGHT THIS VEHICLE. I AM 37 WEEKS PREGNANT, AND HAVE A TWO-YEAR-OLD. I FELT DIZZY UPON DRIVING THIS VEHICLE. THIS IS UNACCEPTABLE. THERE IS NO RETURN POLICY FOR OUR VEHICLE, DESPITE THE FACT THAT I BOUGHT

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CLIMATE CONTROL SYSTEM. THERE IS A PUNGENT ODOR COMING FROM THE SYSTEM AT VARIOUS TIMES, USUALLY WHEN THE AIR CONDITIONER IS OPERATING. THIS HAS BEEN AN ONGOING ISSUE AND THE SOURCE HAS NOT BEEN IDENTIFIED. THE ENGINE WILL BEGIN RUNNING ROUGH AT IDLE, BOTH IN DRIVE AND PARK, AS THOUGH IT WERE GOING TO STALL. THE PROBLEM WAS CHECKED AND COMPARED TO ANOTHER NEW VEHICLE, WHICH HAD NOT BEEN PURCHASED, AND IDENTIFIED AS BEING "NORMAL". MOST RECENTLY BOTH CATALYTIC CONVERTERS FAILED. THEY WERE REPLACED AND IT DOES NOT APPEAR TO HAVE CORRECTED ANY OTHER ISSUE.

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