What 2,743 owners told NHTSA about the 2013 Ford Escape Gas

The contact owns a 2013 Ford Escape. The contact stated that the vehicle was parked outside the residence, and she noticed that coolant was leaking onto the ground. The contact stated that she added coolant to the vehicle, but the coolant continuously leaked onto ground. The contact started driving the vehicle however, the vehicle started overheating and a message advising to pull over was displayed. The contact reversed to the front of the residence and parked the vehicle. The contact stated that while driving approximately 55-60 MPH, the vehicle overheated and shut off. The contact was able to veer to the side of the road. The vehicle was towed to the residence. The contact stated that the failure recurred several times while driving. The vehicle was towed to the dealer several times, and the dealer diagnosed that coolant was leaking from the coolant hose, and the engine coolant temperature sensor housing was cracked. The dealer repaired the vehicle twice; however, the failure recurred. The vehicle was taken to an independent mechanic, where the coolant hoses were repaired; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 47,841.

NHTSA ODI 11556043

The contact owns a 2013 Ford Escape. The contact stated that the vehicle was experiencing abnormal coolant consumption. The contact stated that she placed a cardboard underneath the vehicle to check for coolant leaks; however, there was no leak. Additionally, the contact stated that she had noticed that there was oil intrusion into the coolant reservoir. The vehicle was taken to the dealer, who informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The failure mileage was approximately 120,000.

NHTSA ODI 11553765

The contact owns a 2013 Ford Escape. The contact stated that on several occasions while driving 20 MPH, the vehicle started to overheat. An unknown warning light was illuminated. The vehicle was steered to the side of the road and restarted. Additionally, the contact observed condensation under the front of the vehicle. The vehicle was taken to an independent mechanic on several occasions where it was diagnosed that unknown parts needed to be replaced. The vehicle was repaired over 20 times, but the failures persisted. The manufacturer was notified of the failure. The failure mileage was approximately 67,000.

NHTSA ODI 11551577

The contact owns a 2013 Ford Escape. The contact stated that coolant was leaking from the vehicle. The contact added coolant, but the coolant continued leaking from the vehicle. The vehicle was taken to an independent mechanic however, the mechanic could not find a coolant leak. The vehicle was taken to the dealer and the contact was informed that there was no recall on the VIN. The vehicle was not repaired. The manufacturer was contacted and advised the contact to take the vehicle to a dealer for assistance. The failure mileage was 113,000.

NHTSA ODI 11544707

The contact's granddaughter owns a 2013 Ford Escape. The contact stated that while his granddaughter was driving at an undisclosed speed, the vehicle inadvertently decelerated while the accelerator pedal was depressed then the vehicle overheated. An unknown warning light was illuminated. The contact then stated that his granddaughter stopped the vehicle and then turned off and parked the vehicle to allow the engine to cool down. The contact's granddaughter was able to restart the vehicle. The vehicle was then taken to an independent mechanic where it was diagnosed and determined that the engine short block had cracked, and coolant had leaked into the combustion chamber and the engine needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and confirmed that the VIN was not included in a recall. The failure mileage was approximately 120,000.

NHTSA ODI 11544507

The contact owns a 2013 Ford Escape. The contact stated that while driving at various speeds, the vehicle shuddered abnormally before stalling. The contact waited for a while before restarting the vehicle; however, while driving, the failure recurred with the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed and it was determined that coolant was leaking into cylinder #3 due to a fractured gasket, causing the engine to fail. The vehicle had since become inoperable. The contact was made aware of NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 126,724.

NHTSA ODI 11543809

The contact owns a 2013 Ford Escape. The contact stated that the low coolant warning light was displayed on the instrument panel with heavy white smoke coming from the tailpipe. The vehicle was taken to an independent mechanic where it was discovered that coolant had leaked into cylinder #3, causing engine failure. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The contact was given a case number and was referred to the NHTSA Hotline for further assistance. The vehicle was not yet repaired. The failure mileage was approximately 106,000.

NHTSA ODI 11543873

The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle, the odor of fuel was present inside the cabin of the vehicle. The vehicle was taken to the local automotive service center who diagnosed that the coolant reservoir and engine belts were faulty and needed to be replaced. The contact was advised to contact the local service center for repairs to be performed. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 165,000.

NHTSA ODI 11536850

The contact owns a 2013 Ford Escape. The contact stated while driving at approximately 35 MPH, the vehicle was shaking and rumbling. The engine coolant message was displayed. The vehicle was towed to the local dealer, where it was diagnosed that the coolant standpipe needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 138,000.

NHTSA ODI 11536883

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the message "Engine Overheated" displayed, and the vehicle lost motive power and stalled. The vehicle was towed to an independent mechanic, where an engine sensor was replaced; however, the failure reoccurred. The vehicle was then towed to the local dealer, who diagnosed that the engine head had cracked and coolant had leaked into the engine cylinders. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

NHTSA ODI 11536203

The contact owns a 2013 Ford Escape. The contact stated while the vehicle was idling at a stop light, the engine temperature gauge indicated that the engine was overheating. The vehicle was towed to the local dealer who diagnosed that there was coolant mixing with the engine oil. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 110,000.

NHTSA ODI 11534775

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment, and the vehicle lost motive power. After restarting the vehicle, the vehicle seemed to return to normal functionality. The contact stated that the failure had become more frequent over the past two years. The contact stated that during the failure the check engine and low coolant warning lights were illuminated. The vehicle was taken to the dealer, who determined there was a crack in the engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 97,612.

NHTSA ODI 11534832

The contact owns a 2013 Ford Escape. The contact stated that while driving approximately 35 MPH the vehicle suddenly stalled. The vehicle was towed the local mechanic how diagnosed that a engine coolant leak had occurred which caused severe damage to the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 120.000.

NHTSA ODI 11534166

The contact owns a 2013 Ford Escape. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was a coolant intrusion into the engine, and the engine needed to be replaced. The manufacturer was notified of the failure and advised the contact to tow the vehicle to another dealer for a second opinion. The vehicle was towed to Asheboro Ford, Inc. (1602 E Dixie Dr, Asheboro, NC 27203) who provided the same result. Additionally, the second dealer diagnosed that the transmission needed to be replaced. The contact related the failure to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The manufacturer informed the contact that the VIN was not included in a recall. The failure mileage was approximately 76,236.

NHTSA ODI 11531675

The contact owns a 2013 Ford Escape. The contact stated that while driving approximately 60 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that coolant was leaking into engine. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 108,000.

NHTSA ODI 11531280

The contact owns a 2013 Ford Escape. The contact stated while driving 35 MPH, the vehicle stalled. The contact was able to restart the vehicle and drive to her residence. The contact took the vehicle to an independent mechanic, where the vehicle was diagnosed, and it was determined that the housing unit and the thermostat needed to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was not drivable. The contact towed the vehicle to the local dealer, but the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The contact towed the vehicle back to the independent mechanic and was informed that the coolant sensor and the regulator needed to be replaced. The vehicle was repaired but continued to experience the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling) and 12V310000 (Electrical System) however, the VIN was not included in the recalls. The manufacturer had been informed of the failure. The failure mileage was unknown.

NHTSA ODI 11529723

The contact owns a 2013 Ford Escape. The contact stated while driving at an unknown speed, the low coolant warning light illuminated. The contact stated that two days later while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who informed the contact that coolant was leaking into the cylinder block causing a blown head gasket. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided the contact with a case number and referred her to the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The failure mileage was approximately 86,000.

NHTSA ODI 11529797

The contact owns a 2013 Ford Escape. The contact stated while driving 50 MPH, a message that the engine was overheating and would soon shut down was displayed. The vehicle lost motive power and stalled. The contact was able to pull over on the side of the road and checked under the hood and noticed that the coolant level was low. The contact added coolant, and the vehicle operated normally. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 13V583000 (Engine). The manufacturer was contacted but provided no additional assistance and referred the contact to the NHTSA Hotline. The failure mileage was 123,000.

NHTSA ODI 11528520

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The contact stated that there was smoke coming from underneath the hood. Additionally, the contact stated that the engine was consuming an excessive amount of coolant. The vehicle was taken to an independent mechanic, who stated the vehicle needed to be taken to an authorized Ford dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,055.

NHTSA ODI 11523233

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the coolant low warning light illuminated. The contact stated that she refilled the coolant reservoir; however, the coolant low and the check engine warning lights illuminated. The vehicle was taken to the Auto Zone and was diagnosed with a cylinder misfire. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket failed to seal properly letting coolant into the combustion chamber causing misfire to the engine and the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 139,000.

NHTSA ODI 11518680

The contact owns a 2013 Ford Escape. The contact stated that upon taking the vehicle for routine maintenance, she was informed by the technician that the coolant overflow bottle was low. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The vehicle was taken to the dealer where it was diagnosed; however, the failure could not be duplicated. The contact was informed that the VIN was previously included in an unknown coolant leak recall and the vehicle was repaired under the recall. The vehicle did not receive a second repair. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 94,000.

NHTSA ODI 11517915

The contact owns a 2013 Ford Escape. The contact stated that after the dealer had completed an unknown recall on the vehicle, a message indicating that the engine was overheating was displayed. The vehicle was towed back to the dealer, where an unknown repair was completed; however, the failure reoccurred. Additionally, the message "Low Coolant" was displayed. The contact stated that she had been adding coolant to the vehicle every month. The vehicle was taken back to the dealer several times, and unknown repairs were completed; however, the failure reoccurred. The dealer diagnosed that the water pump needed to be replaced. The vehicle was then taken to an independent mechanic, where the water pump, several coolant system hoses and clamps were replaced; however, the failure persisted. The independent mechanic diagnosed that there was a coolant leak, but the source of the leak was not determined. The contact stated that the failure had been reoccurring increasingly, and she had been adding coolant to the vehicle every week. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 15,000.

NHTSA ODI 11516876

The contact owns a 2013 Ford Escape. The contact stated that on various occasions, she noticed that the coolant level was low but had not seen a fluid leak. The contact then stated that after starting the vehicle, the message that the engine was overheating was displayed and the temperature gauge rose rapidly. The vehicle was towed to an independent mechanic, where it was diagnosed that there was a coolant leak, and the coolant was refilled. The contact was advised to take the vehicle to a local dealer for further diagnostic tests and repair. The contact made a local dealer aware of the failure; however, the vehicle had not been taken to be diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 86,000.

NHTSA ODI 11515797

The contact owns a 2013 Ford Escape. The contact stated while starting the vehicle, the check engine warning light illuminated, and the vehicle started overheating. The vehicle was towed to an independent mechanic, and the mechanic stated that the vehicle was experiencing similar failure as listed in NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The dealer was contacted, and the dealer stated that the vehicle was not included in the recall. There was no additional assistance provided. The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 175,000.

NHTSA ODI 11514848

The contact owns a 2013 Ford Escape. The contact stated that while the vehicle was parked, she noticed an excessive amount of fluid underneath the vehicle. The vehicle had consumed approximately a gallon of coolant within a week. Additionally, the coolant temperature warning light was illuminated. The vehicle was taken to the dealer, who informed the contact the coolant needed to be flushed. The manufacturer was not made aware of the failure. The failure mileage was 119,000.

NHTSA ODI 11511933