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What 2,434 owners told NHTSA about the 2013 Ford Edge

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (2,434)Crash / fire / injury (48)Electrical system (851)Brakes (625)Body & structure (300)Lights (191)Engine (168)Transmission & drivetrain (159)Fuel system (102)Latches & locks (77)Speed control (57)Electronic Stability Control (esc) (49)

7 of 2,434 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters

Jun 16, 2022Transmission & drivetrainCrash

On June 7th, 2022 my wife [XXX] was driving her 2013 Ford Edge and stopped at the Belks Department store located at the Tri-City Mall located in Forest City, NC 28043. She parked her car and went inside to shop. After approximately 10 minutes shopping inside the store, she hears an announcement over the Belks Store intercom “ Would the person driving a White Ford Edge please come to the cosmetic counter. When she walks over to the counter a store employee, and a customer, told her that her car had rolled down the parking lot and hit a parked tractor trailer rig ( trailer only). Fortunately it did not hit any other cars located in the parking lot. The front end of the Ford Edge was severely damaged, including, front hood, front bumper, grilles, coolant fan, and other front end items. The tractor trailer was not damaged. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11469700

Feb 12, 2020Transmission & drivetrainCrash

BROKEN SHIFTER CABLE. WHILE PARKING MY 2013 FORD EDGE IN MY GARAGE (HOUSE SITS ON A VERY BIG HILL), MY VEHICLE STARTED ROLLING AWAY FROM ME. ATTEMPTING TO GET BACK IN WASN'T POSSIBLE. MY VEHICLE ROLLED DOWN A VERY STEEP DRIVE WAY AND COULD HAVE KILLED ANYONE IN ITS WAY! AFTER LOOKING ONLINE I FOUND THAT FORD RECALLED 504,000 ESCAPE AND FUSION VEHICLES. I DID NOT FIND WHERE FORD EDGE WAS MENTIONED. THIS NEEDS TO BE MADE AWARE TO THE PEOPLE WHO OWN FORD EDGE! MY LIFE COULD HAVE BEEN DESTROYED FOREVER IF SOMEONE WAS KILLED OR SEVERELY HURT! AFTER TALKING TO THE MECHANIC WHO FIXED MY VEHICLE, HE TOLD ME THIS INCIDENT WASN'T MY FAULT, THAT THE SHIFT CABLE WAS BROKE AND THE CAR STARTED ROLLING ON ITS OWN RIGHT AT HIS SHOP. IT WAS NOT POSSIBLE TO PUT THE CAR IN THE PARK POSITION. MY VEHICLE DOOR AND FENDER WERE DESTROYED UPON LEAVING MY GARAGE BECAUSE I OPENED THE DOOR TO TRY AND GET BACK IN THE VEHICLE. I HAD TO JUMP OUT OF THE WAY OR I WOULD HAVE BEEN CRUSHED BETWEEN THE DOOR AND MY HOUSE.

NHTSA ODI 11308712

Dec 4, 2018Transmission & drivetrainCrash

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY ON AN INCLINE, IT ROLLED BACKWARDS AND CRASHED INTO A PARKED VEHICLE. THE CONTACT LEFT THE VEHICLE IN THE NEUTRAL POSITION AND TEMPORARILY EXITED THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. BALISE FORD OF CAPE COD (90 HIGH SCHOOL ROAD EXT, HYANNIS, MA 02601, (508) 815-4007) REPLACED THE IGNITION IN DECEMBER OF 2016, BUT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED A SECOND TIME BY THE DEALER. THE DEALER REPLACED THE GEAR SELECTOR LEVER, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

NHTSA ODI 11155974

Sep 9, 2018Transmission & drivetrainAirbagsCrash

TAKATA RECALL. THE PTU HAS GONE BAD AT 80,000 MILES. ALSO WAS IN A CAR ACCIDENT WHERE THE AIRBAGS SHOULD HAVE DEPLOYED AND THEY DID NOT

NHTSA ODI 11128348

Apr 3, 2018Transmission & drivetrainSpeed controlEngine1 injury

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY, THE THROTTLE BODY MALFUNCTIONED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL SLIGHTLY AND THE VEHICLE RAPIDLY LUNGED FORWARD INDEPENDENTLY. DUE TO THE FAILURE, THE CONTACT STRUCK THE DASHBOARD AND WAS INJURED. MEDICAL ATTENTION WAS NOT RECEIVED. HUB CITY FORD IN LAFAYETTE, LOUISIANA WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

NHTSA ODI 11083114

Nov 2, 2015Transmission & drivetrain1 injury

FOR THE SECOND TIME IN THE 40K MILES THAT I HAVE OWNED MY NEW FORD EDGE THE PTU SEAL HAS FAILED. THIS TIME WHEN THE DEALERSHIP TOOK IT APART TO REPLACE, THEY FOUND METAL SHAVINGS INSIDE, SO THEY ARE REPLACING THE ENTIRE UNIT. HORRIBLE SMELL, VERY CAUSTIC, MAKES MY NOSE BURN. HAPPENS AFTER DRIVING AND WHEN YOU COME TO A STOP OR SLOW DOWN THE CABIN FILLS WITH A NOXIOUS SMELL.

NHTSA ODI 10787809

Mar 14, 2015Transmission & drivetrainCrash

CAR IN PARK ROLLED BACK AFTER DRIVER EXITED AND HIT CAR BEHIND WHILE GIVING CAR TO VALET ALSO: PUSH BUTTON STARTER TAKES SEVERAL PUSHES TO TURN OFF CAR/ WARNING LIGHTS INDICATING DANGER OF CRASH ACTIVATE WITH NO OTHER VEHICAL NEAR/ ACTUAL GAS MILAGE OF V6 SIGNIFICANTLY LESS THAN GOVERNMENT CERTIFIED. *TR

NHTSA ODI 10694305

Working with the data? Download all 2,434 complaints as CSV · fetched from NHTSA July 11, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Ford Edge verdict →