Home · 2013 Ford Edge · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 2,434 complaints match · Lights · crash/fire/injury only · clear filters
MY INTERIOR LIGHTING STAYS ON WHEN I AM IN REVERSE BECAUSE THE DRIVERS DOOR AJAR IS ALWAYS ON, I ALMOST HIT MY NEIGHBOR AND CLIPED HIS DOG BECAUSE IT IS IMPOSSIBLE TO SEE OUT THE BACK WINDOW WHEN BACKING WHILE THE INTERIOR LIGHTS ARE ON. THIS IS A HUGE SAFETY PROBLEM. I HAVE FILED ON THIS BEFORE BUT NOW IT HAS BECOME A REAL PROBLEM. WHAT IF I HAD HIT MY NEIGHBOR? SAFETY ISSUE.
NHTSA ODI 10933776
DOOR AJAR WARNING LIGHT STAYS ON EVEN AFTER DOOR IS CLOSED. INTERIOR LIGHTS STAY ON EVEN AFTER DOOR IS CLOSED. DOOR SENSOR ISSUE. ALMOST WRECKED WHEN INTERIOR LIGHTS CAME ON WHILE DRIVING-THE DOOR SENSOR LIGHT CAME ON WITHOUT THE DOOR BEING OPENED. WE TOOK THE VEHICLE TO THE FORD DEALER AND THEY SAID THEY COULD NOT FIND THE ISSUE.
NHTSA ODI 10914874
WE WERE INVOLVED IN A FOUR CAR CRASH. WE WERE THE THIRD CAR. THE TRAFFIC WAS A LITTLE HEAVY AND STOP AND GO. THE TWO CARS IN FRONT OF US STOPPED FAST AND WE DID TOO. THEN WE LOOKED IN THE REAR VIEW MIRROR AND SAW A HONDA ODYSSEY COMING AT US AT ABOUT 35-40 MPH. THE DRIVER SLAMMED INTO THE REAR OF OUR CAR. THE CAR STARTED ON FIRE AS SOON AS WE WERE HIT. I WAS IN THE PASSENGER SEAT AND I COULD SEE THE FLAMES AND SMOKE COMING OUT OF THE CAR. MY HUSBAND JUMPED OUT OF THE CAR AND I COULDN'T OPEN MY DOOR. MY HUSBAND THEN HIT THE UNLOCK BUTTON ON HIS SIDE AND THEN CAME AROUND TO THE PASSENGER SIDE AND GOT ME OUT OF THE CAR. I WAS CRYING AND TERRIFIED. A BUSINESS MAN CAME FROM ACROSS THE STREET AND TRIED TO PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. HE HAD TO RETURN BACK TO HIS BUSINESS AND OUR NEW CAR WAS STILL ON FIRE. THE POLICE AND FIRE DEPARTMENT CAME AND PUT OUT THE FIRE. THE CAR WAS THEN TOWED AWAY. I WENT TO THE HOSPITAL. I WAS SORE FROM WHERE THE SEATBELT WAS AND FROM BEING SO BADLY JERKED BACK AND FORTH. I AM STILL RECEIVING SOME MEDICAL CARE. THE DRIVER OF THE HONDA ODYSSEY WAS FOUND AT FAULT AND ISSUED A TICKET. WE HAVE YET TO FIND OUT WHY THIS CAR STARTED ON FIRE. NO ONE AT THE FORD DEALERSHIP COULD OR WOULD ANSWER THAT QUESTION. CAN YOU FIND THE ANSWER THIS QUESTION? IS THERE A DEFECT IN THIS CAR? THREE OLDER VEHICLES IN THIS ACCIDENT AND THE ONLY CAR THAT STARTS ON FIRE IS OUR BRAND NEW 2013 FORD EDGE WITH 5,000 MILES ON IT. FORD SHOULD STEP UP TO THE PLATE AND ACKNOWLEDGE THERE IS A PROBLEM WHEN A BRAND NEW CAR STARTS ON FIRE. *TR
NHTSA ODI 10526185
Working with the data? Download all 2,434 complaints as CSV · fetched from NHTSA July 11, 2026