Apr 17, 2026Electrical systemSeats1 injury
On Dec 11, 2025, the driver’s heated seat in my 2013 Ford Edge overheated within minutes of activation, causing first- and second-degree burns to the occupant. The vehicle was inspected on March 18, 2026 and escalated for management review, but the manufacturer failed to provide the promised follow-up by March 26, 2026, and the defect remains unresolved, posing an ongoing risk of injury. No problems prior to ever using the heated seats.
NHTSA ODI 11731909
Jul 8, 2023Electrical systemBrakesCrash
I have a 2013 ford edge and I was driving at 40=45 mph and when I came up to a light the brake peddle went to the floor and was very hard to stop. The result was me having to leave the road to the right to avoid a collision. I took it to ford who stated it needed a brake booster and said my vehicle doesn't qualify for an extended warranty on the booster. Car had 88k miles at time of incident.prior to the incident no lights or signs. After this I hear a loud hissing noise from under dash.
NHTSA ODI 11531110
Dec 10, 2020Electrical systemFire
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 50-55 MPH, THE VEHICLE JERKED AND THERE WAS AN ABNORMAL BURNING SMELL DETECTED. THE INSTRUMENT CLUSTER CONTINUED TO RESET. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO LONG-LEWIS FORD 2091 FAIRVIEW AVE, PRATTVILLE, AL 3606 334) 365-2272 WHERE IT WAS DIAGNOSED THE COIL PACK WAS BURNT OUT AND THE PCS SYSTEM NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 154,000.
NHTSA ODI 11382877
Oct 8, 2016Electrical systemLights1 injury
DOOR AJAR WARNING LIGHT STAYS ON EVEN AFTER DOOR IS CLOSED. INTERIOR LIGHTS STAY ON EVEN AFTER DOOR IS CLOSED. DOOR SENSOR ISSUE. ALMOST WRECKED WHEN INTERIOR LIGHTS CAME ON WHILE DRIVING-THE DOOR SENSOR LIGHT CAME ON WITHOUT THE DOOR BEING OPENED. WE TOOK THE VEHICLE TO THE FORD DEALER AND THEY SAID THEY COULD NOT FIND THE ISSUE.
NHTSA ODI 10914874
Nov 20, 2013Electrical system1 injury
HETER ON LOWER PART THAT. YOU SIT ON GETS EXCESSIVELY HOT AND BURNEDMY BUTT. DEALER THINKS IT COULD BE A SHORT IN THE WIRING
NHTSA ODI 10553109