What 2,434 owners told NHTSA about the 2013 Ford Edge

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY ON AN INCLINE, IT ROLLED BACKWARDS AND CRASHED INTO A PARKED VEHICLE. THE CONTACT LEFT THE VEHICLE IN THE NEUTRAL POSITION AND TEMPORARILY EXITED THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. BALISE FORD OF CAPE COD (90 HIGH SCHOOL ROAD EXT, HYANNIS, MA 02601, (508) 815-4007) REPLACED THE IGNITION IN DECEMBER OF 2016, BUT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED A SECOND TIME BY THE DEALER. THE DEALER REPLACED THE GEAR SELECTOR LEVER, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE DID NOT MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WAS NO WARNING INDICATOR ILLUMINATED. WHILE THE CONTACT'S VEHICLE WAS PARKED IN A GARAGE, IT ROLLED AWAY AND CRASHED INTO A PARKED VEHICLE. THE CONTACT CAME TO A STOP ON A BARBWIRED FENCE. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED, BUT WAS DRIVABLE. THE VEHICLE WAS TAKEN TO JOHNSON-SEWELL FORD-LINCOLN (830-693-5577, LOCATED AT 3301 US-281, MARBLE FALLS, TX 78654) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS OFFERED A DISCOUNT TOWARDS THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

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TAKATA RECALL. THE PTU HAS GONE BAD AT 80,000 MILES. ALSO WAS IN A CAR ACCIDENT WHERE THE AIRBAGS SHOULD HAVE DEPLOYED AND THEY DID NOT

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8/11/2018 I CAME UPON STOPPED TRAFFIC WITH NOT ENOUGH TIME TO DECELERATE. I IMMEDIATELY HIT MY BRAKES, BUT REARENDED A PICKUP TRUCK. THE TRUCK FLIPPED OVER ON ITS PASSENGER SIDE. I CONTINUED TRAVELING AND WENT ON THE EMBANKMENT. AIRBAGS DEPLOYED. I NOTICED FRONT PASSENGER SIDE IN FLAMES. PASSERSBY GOT BOTH OF US OUT. BUT THE CAR WAS TOTALLY ENGULFED IN FLAMES. IT HAPPENED ON INTERSTATE.

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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY, THE THROTTLE BODY MALFUNCTIONED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL SLIGHTLY AND THE VEHICLE RAPIDLY LUNGED FORWARD INDEPENDENTLY. DUE TO THE FAILURE, THE CONTACT STRUCK THE DASHBOARD AND WAS INJURED. MEDICAL ATTENTION WAS NOT RECEIVED. HUB CITY FORD IN LAFAYETTE, LOUISIANA WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

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BRAKE BOOSTER FAILURE SIMILAR TO SAME MODEL YEAR VEHICLES WHICH HAVE AN EXTENDED WARRANTY FOR THIS PROBLEM. THIS VEHICLES VIN IS NOT COVERED BY THE EXTENDED WARRANTY EVEN THOUGH IT HAS THE IDENTICAL PROBLEM.

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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE ACCELERATED WITHOUT WARNING AND THE CONTACT CRASHED INTO A POLE. THE CONTACT SUSTAINED ARM, KNEE, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED MAJOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

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2013 FORD EDGE FUEL SYSTEM, GASOLINE. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE. LEAVING THE RESIDENCE. ONCE PASSED THE CONTROL OF THE SECURITY AGENT OF THE RESIDENCE. I ACCELERATE THE VEHICLE NORMALLY AND THEN HEAR A RATHER DEAFENING NOISE. I STOP THE VEHICLE IMMEDIATELY AND PROCESS TO EXIT THE VEHICLE QUICKLY AS I FEEL THE BODY WARM. ONCE I GET OUT OF THE VEHICLE AND RUN TO A SAFE PLACE ABOUT 40 FEET AWAY, I THROW MYSELF ON THE GROUND AND LOOK AT THE VEHICLE AND SEE THAT THE VEHICLE IS BURNING. I CAN SEE THAT THE FIRE IS CONSUMING THE VEHICLE AND CAN OBSERVE FIRE INSIDE THE VEHICLE COMING OUT OF THE WINDOWS AND FIRE THROUGH THE BOTTOM OF THE VEHICLE THAT GOES FROM THE FRONT OF THE ENGINE DOWN THE SIDE. AND THE FIRE RUNS TO THE GAS TANK.

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MY INTERIOR LIGHTING STAYS ON WHEN I AM IN REVERSE BECAUSE THE DRIVERS DOOR AJAR IS ALWAYS ON, I ALMOST HIT MY NEIGHBOR AND CLIPED HIS DOG BECAUSE IT IS IMPOSSIBLE TO SEE OUT THE BACK WINDOW WHEN BACKING WHILE THE INTERIOR LIGHTS ARE ON. THIS IS A HUGE SAFETY PROBLEM. I HAVE FILED ON THIS BEFORE BUT NOW IT HAS BECOME A REAL PROBLEM. WHAT IF I HAD HIT MY NEIGHBOR? SAFETY ISSUE.

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DOOR AJAR WARNING LIGHT STAYS ON EVEN AFTER DOOR IS CLOSED. INTERIOR LIGHTS STAY ON EVEN AFTER DOOR IS CLOSED. DOOR SENSOR ISSUE. ALMOST WRECKED WHEN INTERIOR LIGHTS CAME ON WHILE DRIVING-THE DOOR SENSOR LIGHT CAME ON WITHOUT THE DOOR BEING OPENED. WE TOOK THE VEHICLE TO THE FORD DEALER AND THEY SAID THEY COULD NOT FIND THE ISSUE.

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IN A CRASH INVOLVING A FRONT END COLLISION WHERE A TRUCK TURNED LEFT STRIKING OUR EDGE IN THE FRONT LEFT, THE AIR BAGS DID NOT DEPLOY. WE WERE TRAVELING ABOUT 25 MPH AND THE OTHER VEHICLE AT ABOUT 15-20 MPH. MY WIFE SUFFERED A FRACTURED LEG AND I BACK ISSUES. THE CRASH WAS SEVERE ENOUGH TO TOTAL THE VEHICLE. IT HAPPENED SO FAST I DID NOT APPLY BRAKES. THE OTHER VEHICLE WAS AN OLDER DODGE DAKOTA PICKUP.

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I WAS AT A GAS STATION. I FORGOT TO PUT THE CAR INTO "PARK". HOWEVER, I WAS ABLE TO TAKE OUT THE KEY AND LOCK THE DOOR. I HAD MY BACK TO THE CAR WHEN I WAS PUTTING MY CREDIT CARD INTO THE PUMP. I HEARD SCREAMS AS PEOPLE RAN OUT OF THE MARKET AND YELLED THAT THE CAR WAS MOVING DOWN A HILL. AS I TURNED I SAW MY CAR CRASH INTO A PARKED TRAILER (18 WHEEL TYPE.) ALTHOUGH THERE WAS A LOT OF DAMAGE TO MY FRONT END AND I BENT THE STEEL STEP ON THE CAB NO ONE WAS HURT. MY DOG MERELY FLEW INTO THE WELL OF THE CAR. I HAVE HAD MANY FRIENDS CHECK THEIR CARS AND NO ONE WAS ABLE TO TAKE OUT THE KEY UNLESS THE CAR WAS IN PARK. HOWEVER, THESE CARS WERE NOT A FORD EDGE. SINCE THE ACCIDENT I HAVE TESTED MY CAR MANY TIMES AND I CAN ALWAYS PULL THE KEY OUT. AS YOU KNOW WHEN A CAR IS IN DRIVE IT ACTS LIKE ITS IN NEUTRAL AND CAN REACT TO INERTIA. AT THE TIME I WOULD NOT HAVE NOTICED THAT THE CAR WAS ON A SLANTED DRIVEWAY. A CHILD IN MY CAR COULD HAVE HAD A SERIOUS INJURY. SOMEONE NOT PAYING ATTENTION COULD HAVE BEEN HIT BY MY CAR. I CHECKED WITH MY DEALER AND WAS TOLD THAT THERE ARE NO RECALLS ON THE FORD EDGE ABOUT MY SAFETY ISSUE. LOCAL DEALER NOT INTERESTED IN HELPING AND I CAN NOT REACH A LIVE PERSON AT THE FORD'S WORLD HEADQUARTERS. THERE IS NO PROMPT FOR A SAFETY CONCERN.. AS OF NOW I AM RESPONSIBLE FOR THE DAMGES TO MY CAR AND TO THE CAB. LEFT FRONT BUMPER AND LIGHT DAMAGED.

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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT FLIPPED OVER THREE TIMES. THE PASSENGER SIDE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. ALL FOUR PASSENGERS IN THE VEHICLE SUSTAINED INJURIES. TWO OF THE PASSENGERS WERE TAKEN BY AMBULANCE TO THE HOSPITAL. ONE OF THE PASSENGERS HAD A LUMBAR FRACTURE, ONE HAD AN UPPER AND LOWER SPINAL FRACTURE, THE THIRD HAD A VERTEBRAL FRACTURE, AND THE DRIVER HAD ABRASIONS. THE THREE PASSENGERS HAD TO STAY IN THE HOSPITAL: TWO WERE DISCHARGED ON THE NOVEMBER 19, 2015 AND ONE HAD TO STAY IN THE HOSPITAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000...UPDATED 02/22/16 *BF UPDATED 09/19/2017*JS

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FOR THE SECOND TIME IN THE 40K MILES THAT I HAVE OWNED MY NEW FORD EDGE THE PTU SEAL HAS FAILED. THIS TIME WHEN THE DEALERSHIP TOOK IT APART TO REPLACE, THEY FOUND METAL SHAVINGS INSIDE, SO THEY ARE REPLACING THE ENTIRE UNIT. HORRIBLE SMELL, VERY CAUSTIC, MAKES MY NOSE BURN. HAPPENS AFTER DRIVING AND WHEN YOU COME TO A STOP OR SLOW DOWN THE CABIN FILLS WITH A NOXIOUS SMELL.

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THE CAR SURGED FORWARD AFTER THE BREAK PEDAL WAS DEPRESSED WHICH RESULTED IN A CRASH INTO A TREE. DAMAGE TO THE FRONT END. THE CAR WAS DRIVABLE TO THE REPAIR SHOP. AT LEAST THREE OTHER INCIDENTS WHERE THE CAR SURGED FORWARD BUT DID NOT RESULT IN A CRASH. TOOK THE CAR TO FUTURE FORD AND THEY COULD NOT DUPLICATE THE PROBLEM SO NOTHING WAS DONE. LATEST EVENT ON 5/22/2015 WHERE THE CAR SURGED FORWARD AND CRASHED INTO A BUILDING. IN BOTH INCIDENTS, WE WERE LUCKY IN THAT NOBODY WAS INJURED. THE SURGES LAST ABOUT 4 TO 5 SECONDS.THE AIR BAGS DID NOT DEPLOY. NOTHING IS DONE TO STOP THE SURGE EXCEPT PUSH HARDER ON THE BREAK PEDAL. FUTURE FORD SERVICE MANAGER STATED NOTHING CAN BE DONE WITHOUT POSITIVE PROOF IN THE ERROR CODES.

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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT 3 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF A VEHICLE AND INTO THE PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

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CAR IN PARK ROLLED BACK AFTER DRIVER EXITED AND HIT CAR BEHIND WHILE GIVING CAR TO VALET ALSO: PUSH BUTTON STARTER TAKES SEVERAL PUSHES TO TURN OFF CAR/ WARNING LIGHTS INDICATING DANGER OF CRASH ACTIVATE WITH NO OTHER VEHICAL NEAR/ ACTUAL GAS MILAGE OF V6 SIGNIFICANTLY LESS THAN GOVERNMENT CERTIFIED. *TR

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TL*THE CONTACT OWS A 2013 FORD EDGE. THE CONTACT STATED THAT THE WHEN THE AIR CONDITION WAS IN USE, A STRONG FUEL ODOR EMITTED THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHOM PERFORMED AN INSPECTION. THE TECHNICIAN CONFIRMED THAT A STRONG FUEL ODOR WAS PENETRATING THROUGH THE VENTS. THE DEALER SEALED THE GRILL AIR INLET AREA AND THE VENT AIR FILTERS WERE REPLACED, HOWEVER THE FAILURE WAS NOT CORRECTED. THE CONTACT MENTIONED THAT DUE TO THE FAILURE THE ONE YEAR OLD PASSENGER SUFFERED ASTHMA CONDITION AND THE CONTACT SUFFERED THROAT IRRITATION WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,010.

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FEDERAL SHOULD START INVESTIGATE ON THE EDGE ISSUES, I HAVE RESEARCHED ON PEOPLE WHO OWN FORD EDGE, THEY HAVE THE SAME PROBLEM THAT I AM HAVING NOW. MY 2013 EDGE IS HAVING A SMELL RUBBER OR BURNING WHEN YOU HARD ON THE GAS PEDAL AND WILL SMELL BURNING, THAT WILL CAUSE MY WIFE AND I HAVE A HEADACHE REALLY BAD FROM THIS SMELL. I KEEP TOOK MY SUV TO THE FORD, BUT THEY KEEP TELLING ME THEY DON'T SEE ANY PROBLEM BUT OVER 81 PEOPLE WHO COMPLAIN ABOUT THAT ISSUES SO I THINK IT IS TIME FOR FEDERAL TO TAKE THE ACTION! I AM CONSIDER TO HIRE THE LAWYER AND SUE FORD BECAUSE I BELIEVE THAT FORD DO KNOWS BUT WON'T ADMIT IT. *TR

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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE DRIVER VEERED OFF THE ROADWAY AND CRASHED INTO A TREE. THE CONTACT WAS UNCERTAIN IF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED FATAL INJURIES AND A POLICE A REPORT WAS FILED OF THE INCIDENT. THE VEHICLE CAUGHT ON FIRE DUE TO A DISLODGED FUEL LINE AND A COMPROMISED FIREWALL. THE FIRE WAS IGNITED BY THE FUEL LEAK THAT CAME FROM UNDER THE CARRIAGE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. UPDATED 11/06/14 *BF. UPDATED 7/27/2015 *JS

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VEHICLE WAS BEING DRIVEN AND APPROACHED A STOP SIGN. WHEN DRIVER ATTEMPTED TO APPLY THE BRAKES, THE ACCELERATOR WAS STUCK AND DID NOT SLOW DOWN. THE VEHICLE RAN THROUGH THE STOP SIGN, STRUCK A FENCE AND THEN 2 OTHER VEHICLES BEFORE COMING TO A STOP. *TR

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HETER ON LOWER PART THAT. YOU SIT ON GETS EXCESSIVELY HOT AND BURNEDMY BUTT. DEALER THINKS IT COULD BE A SHORT IN THE WIRING

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WE WERE INVOLVED IN A FOUR CAR CRASH. WE WERE THE THIRD CAR. THE TRAFFIC WAS A LITTLE HEAVY AND STOP AND GO. THE TWO CARS IN FRONT OF US STOPPED FAST AND WE DID TOO. THEN WE LOOKED IN THE REAR VIEW MIRROR AND SAW A HONDA ODYSSEY COMING AT US AT ABOUT 35-40 MPH. THE DRIVER SLAMMED INTO THE REAR OF OUR CAR. THE CAR STARTED ON FIRE AS SOON AS WE WERE HIT. I WAS IN THE PASSENGER SEAT AND I COULD SEE THE FLAMES AND SMOKE COMING OUT OF THE CAR. MY HUSBAND JUMPED OUT OF THE CAR AND I COULDN'T OPEN MY DOOR. MY HUSBAND THEN HIT THE UNLOCK BUTTON ON HIS SIDE AND THEN CAME AROUND TO THE PASSENGER SIDE AND GOT ME OUT OF THE CAR. I WAS CRYING AND TERRIFIED. A BUSINESS MAN CAME FROM ACROSS THE STREET AND TRIED TO PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. HE HAD TO RETURN BACK TO HIS BUSINESS AND OUR NEW CAR WAS STILL ON FIRE. THE POLICE AND FIRE DEPARTMENT CAME AND PUT OUT THE FIRE. THE CAR WAS THEN TOWED AWAY. I WENT TO THE HOSPITAL. I WAS SORE FROM WHERE THE SEATBELT WAS AND FROM BEING SO BADLY JERKED BACK AND FORTH. I AM STILL RECEIVING SOME MEDICAL CARE. THE DRIVER OF THE HONDA ODYSSEY WAS FOUND AT FAULT AND ISSUED A TICKET. WE HAVE YET TO FIND OUT WHY THIS CAR STARTED ON FIRE. NO ONE AT THE FORD DEALERSHIP COULD OR WOULD ANSWER THAT QUESTION. CAN YOU FIND THE ANSWER THIS QUESTION? IS THERE A DEFECT IN THIS CAR? THREE OLDER VEHICLES IN THIS ACCIDENT AND THE ONLY CAR THAT STARTS ON FIRE IS OUR BRAND NEW 2013 FORD EDGE WITH 5,000 MILES ON IT. FORD SHOULD STEP UP TO THE PLATE AND ACKNOWLEDGE THERE IS A PROBLEM WHEN A BRAND NEW CAR STARTS ON FIRE. *TR

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