Feb 22, 2022Electrical systemLightsFuel system
Ed Payne Chrysler Dodge Jeep RAM 2101 E Expressway 83, Weslaco, TX 78599 +1 956-272-1902 For the past years, I have complained to the car dealer I take my vehicle into that there is an issue with the fuel tank. I have been told that other Fiat car owners have had the same issues as I. Issues, the 2013 - 2014 Fait Sport 500, tank issue, when filling up the tank, the tank does not fill up normal. When filling up the gas take, the gas handle stops every 10 sec, I have to keep clicking on the gas pump handle every 10 sec. To keep the flow of gas to fill the gas tank up. I was told by the car dealer that the issue was the gas tank on the Fait, not the gas pump machine. When adding a new gas tank to the vehicle, the problem stop, and the owners were able to fill the gas tank without any issues. I keep having headlights, blinkers, stop lights burn out all the time. I believe there's an issue with the wiring in the Fait Sport 500.
NHTSA ODI 11453372
Sep 23, 2021Airbags
The airbag warning light comes on intermittently with nothing on the passenger seat and a message that says "airbag service required" also appears intermittently. Dealership was unable to diagnose ("never seen this issue before"}, escalated to STAR (STAR case 101975980). STAR could not diagnose and requested that the tech perform a teardown to try to figure out what was wrong. The dealership wanted to do this at my expense ($360 just to perform the tear down. Actual repair cost unknown.) I do not feel that a customer should have to cover the cost for a manufacturer to find out what is wrong with their vehicle when the error is something that they are not familiar with and cannot diagnose and was not caused by the owner, especially when it is related to safety equipment and the proper functioning of that equipment.
NHTSA ODI 11434137
Aug 20, 2021
When driving at 60mph, the vehicle lost power and would not accelerate. I do not know why this happened. I was endangered due to the inability to control the speed of my car in traffic. I have recognized a recall that I am going to pursue with a dealer. There was no warning lights on. Oil level was good. Engine temperature was in the OK zone.
NHTSA ODI 11429832
Apr 7, 2021Transmission & drivetrain
VEHICLE WAS ACTING A LITTLE STRANGE ON A TRIP TO THE STORE. I SAW SMOKE COMING FROM UNDER THE HOOD WHEN I PULLED INTO THE PARKING SPOT. UPON THIS HAPPENING THE CAR WOULD NOT GO BACK INTO GEAR. HAD IT TOWED TO A DEALERSHIP AND WAS INFORMED OF THE S34 RECALL ON THE CLUTCH. THE SPRING HAD FAILED CAUSING THE CLUTCH TO FAIL. THE RECALL FIX WAS COMPLETED AND WHEN I PICKED MY CAR UP I NOTICED IT WAS VERY HARD TO SHIFT INTO GEARS-BUT THOUGHT IT WAS DUE TO THE NEW CLUTCH. I WENT TO THE STORE AND WHEN I WENT TO LEAVE IT GRINDED SO LOUD WHEN I PUT IT IN REVERSE. I WAITED SO I COULD PULL FORWARD INSTEAD. I TOOK IT BACK TO THE DEALERSHIP AND WAS TOLD THAT MY TRANSMISSION WAS GOING OUT BUT WAS INSTRUCTED ON HOW TO JUST PUSH IT INTO GEAR THROUGH THE GRINDING UNTIL I COULD GET A NEW TRANSMISSION. THAT THE RECALL HAD NOTHING TO DO WITH THE TRANSMISSION ISSUE. I FOUND THIS ABSOLUTELY UNACCEPTABLE AND OPENED A CASE WITH FIAT-WHO IS STILL TRYING TO TELL ME THAT THE TWO ISSUES HAVE NOTHING TO DO WITH EACH OTHER. I AM ATTACHING DOCUMENTATION I HAVE FOUND THAT SHOWS FCA STATING THAT THE RECALL CAN CAUSE EXCESSIVE CLUTCH TRAVEL AND THAT OVER TIME CAUSE DAMAGE TO THE TRANSMISSION-LIMITING A DRIVER'S ABILITY TO CHANGE GEARS!!!!! I AM GETTING NOWHERE WITH THEM AND BASICALLY HAVE A HUNK OF METAL NOW.
NHTSA ODI 11406910
Mar 5, 2021Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT STATED WHILE DRIVING 50 MPH, SHE WAS UNABLE SHIFT GEARS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO A FRIEND'S RESIDENCE. THE VEHICLE WAS THEN TOWED TO SOUTH MIAMI ALFA ROMEO FIAT (17220 S DIXIE HWY, MIAMI, FL 33157, (305) 305-3428) WHO WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED YET. THE VEHICLE WAS TOWED TO HER RESIDENCE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
NHTSA ODI 11399245
Dec 31, 2020Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS FLICKERING ON THE INSTRUMENT PANEL. THE CONTACT HAD THE VEHICLE TOWED TO HIS RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE. THE CONTACT WAS INFORMED THAT THE PCM AND ECM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 15V291000 (POWERTRAIN). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,200.
NHTSA ODI 11385761
Dec 7, 2020LightsFuel system
DEALRS ARE AWARE OF THE FUEL TANK ISSUES, IT REFUSE TO FILL THE TANK THE NORMAL WAY. YOU HAVE TO KEEP PUMPING EVER SECOND UNTIL THE FULE TANK IS FULL. DEAL ADVICE TO CORRCT THE ISSUE, THE FUL TANK WAS BE REPLACE A $1000 ? VALUE. I REPORTED THE ISSUE AUG 8,2020 CASE # 76990681 TO THE FCA/MOPAR 800-853-1403. NOTHING HAS BEEN CORRECTED ON THE ISSUE, IM STILL HAVING PROBLEMS FUELING MY CAR WITH GAS. ELECTRIC ISSUE AS WELL, FRONT AND REAR LIGHT BUBBLE KEEP BURING OUT. DEALER NAME ED PAYNE2101 E EXPRESSWAY 83, WESLACO, TX 78599 (956) 272-1902
NHTSA ODI 11378251
Nov 2, 2020
CLUTCH PETAL TRANMISSION NOISE WHEN SHIFTING INDICATING DAMAGE IT MAY BE THE SAME PART THAT WAS RECALLED BUT I PURCHASED THE VEHICLE AFTER RECALL PERIOD CLOSED FOR WORK DONE ON VEHICLE. I NEED TO KNOW IS THERE ANY TYPE OF EXTENSION OR WAIVER THAT CAN BE GIVEN TO FIX ISSUE.
NHTSA ODI 11372682
Oct 23, 2020Transmission & drivetrain
HAVING THE SAME ISSUE WITH DIFFICULTY SHIFTING INCLUDED IN FCA RECALL 16V302000. AS WITH MANY OTHER COMPLAINTS FILED WITH THE NHTSA, FCA AND THE DEALERSHIP ARE DENYING MY VIN IS COVERED IN THE RECALL, BUT I HAVE A 2013 MANUAL TRANSMISSION FIAT 500, AND THE RECALL INCLUDES 2012-2016 MODEL YEARS. THE CABLE HAS NOT BROKEN YET, BUT I AM HAVING GREAT DIFFICULTY GETTING THE CAR TO SHIFT INTO 1ST AND REVERSE. THE RECALL SPECIFICALLY SAYS THIS IS A SAFETY ISSUE INCREASING THE RISK OF CRASH IF THE CABLE BREAKS WHILE OPERATING THE CAR, BUT FCA IS CLEARLY NO COVERING UNDER RECALL ALL OF THE VEHICLES EXPERIENCING THIS PROBLEM. SO, AN OTHERWISE PERFECTLY MAINTAINED CAR IS NOW LEAVING ME QUESTIONING IT'S SAFETY. THANKS FIAT FOR NOT ACCEPTING RESPONSIBILITY FOR ALL THE VEHICLES WITH THIS PROBLEM!
NHTSA ODI 11365968
Oct 5, 2020Transmission & drivetrainElectrical system
CEL ALERT: P0071 OBD II ERROR AMBIENT AIR TEMPERATURE. THE FORUMS ARE FULL OF PEOPLE TRYING TO FIND OUT HOW TO FIX THIS. THERE IS A FAULTY THERMOSTAT IN THE PASSENGER SIDE MIRROR THAT REQUIRES THE ENTIRE MIRROR TO BE ( $117 FROM AUTO ZONE ) A 25 THERMOSTAT IS THE ONLY THING THAT SHOULD ACTUALLY NEED REPLACEMENT
NHTSA ODI 11362899
Sep 28, 2020Electrical system
THE WIRE HARNESS GOING TO THE TRUNK LID IS DEFECTIVE. THE WIRES BREAK AND THE DEALER REPAIRS THE BREAKS WITH A SPLICE WHICH DOESN'T LAST. I BROUGHT THE CAR TO THE DEALER FOR THIS DEFECT IN 2017. THEY PERFORMED THE FACTORY REPAIR PER THE SERVICE MANAGER CHARLIE THIBAULT. I EXPRESSED CONCERNS FOR THE REPAIR SINCE IT WAS SOMETHING I COULD HAVE PERFORMED. HE SAID IF THE REPAIR FAILS THEY WILL REVIEW AND DECIDE IF IT WILL BE COVERED IN THE FUTURE. THE REPAIR FAILED IN 2020, LESS THAN 20,000 MILES SINCE THE ORIGINAL REPAIR. THE CAR IS NOT DRIVEN IN THE WINTER AND IT IS STORED IN THE GARAGE SO THIS IS NOT DUE TO HARSH CONDITIONS. I CONTACTED FIAT CHRYSLER AUTOMOBILES (FCA) TO SEEK THEIR ASSISTANCE. THEY SUGGESTED REQUESTING A SERVICE APPOINTMENT TO GET THE DEALERSHIP INVOLVED. I DID THIS AND FCA REFUSED TO PAY FOR THE REPAIR. THEY SAID THE REPAIR HAS A 2 YEAR WARRANTY. WIRING HARNESSES SHOULD NOT FAIL EVERY 2 YEARS. LOOKING AT THE FIAT FORUMS THIS APPEARS TO BE A COMMON DEFECT WITH THIS VEHICLE. THE DEFECT CAN RESULT IN A SURCHARGEABLE OFFENSE IN MA OR AN ACCIDENT DUE TO THE LIGHTS NOT WORKING OR POSSIBLY A FIRE WHEN THE HARNESS BREAKS. THE ATTACHED PICTURES SHOW THE ORIGINAL DEFECT, THE NEW DEFECT, THE UNTAPED REPAIR WHEN IT FAILED A SECOND TIME, THE POOR REPAIR WITH WIRES NOT SEALED AFTER FIRST REPAIR. FIAT CHRYSLER SHOULD HAVE A RECALL FOR THIS ISSUE AND BE FORCED TO MAKE A PERMANENT REPAIR FOR THIS PROBLEM THAT WILL LAST THE LIFE OF THE CAR.
NHTSA ODI 11361454
Sep 5, 2020Transmission & drivetrain
THE CAR HAS HAD THE RECALL SAFETY RECALL S34 / NHTSA 16V-302 <BR/>MANUAL TRANSAXLE CLUTCH PEDAL PERFORMED BACK AT 30,000 MI. CLEARLY DOSENT FIX THE PRESSURE PLATE ISSUE, AS I'M AN SURE THIS IS WHAT HAPPENED WHEN I WAS GETTING TIRES INSTALLED AND THE STATE INSPECTION AT A NTB SHOP. WHEN YOU HIT THE PEDAL THE CLITCH DOES NOT DISENGAGE, MEANING THE CLUTCH IS ALWAYS ENGAGED AND YOU CANNOT SHIFT GEARS. I PERSONALLY INSPECTED THE CLUTCH SYSTEM FROM THE PEDAL TO THE CLUTCH ARM AND CAN SEE THE CLUTCH DISENGAGEMENT ARM MOVING WHICH LEADS ME TO BELIEVE THAT THE PRESSURE PLATE SPRING IS BROKEN. I HAVE TRIED TO CONTACT THE LOCAL DEALER HERE IN ROANOME, VA TO NO AVAIL. SOUNDS LIKE I WILL BE DOING THE CLUTCH AND RELATED PARTS MYSELF, SO I FIGURED I WOULD GET MY COMPLAINT IN INCASE SOMEONE WANTS TO INSPECT PARTS AS THEY GET REMOVED. THE VEHICLE HAD THIS FAILURE WHILE MOVING SLOWLY IN A SHOP TO BE PUT ON A LIFT TO HAVE TIRES INSTALLED. NO PHOTOS YET, BUT WILL BE GETTING THEM SOON.
NHTSA ODI 11353357
Jul 18, 2020Transmission & drivetrainElectronic Stability Control (esc)Brakes
SO - I'VE GOT A 2013 500E AND IT STARTED DOING THIS LAST WEEK OR SO. THE RBC, THE ESC, THE ABS, AND EVEN THE HILL ASSIST TRANSIENTLY, AND ONCE OR TWICE EVEN WENT INTO 'PROPULSION SYSTEM SERVICE' ERROR MODE AND WOULDN'T RUN. AFTER A RE-START IT WOULD THEN RUN. EVEN DID THE BATTERY TRICK. NOT SURE IF IT HELPED OR NOT. SO, I DECIDED TO DO THE OBD2 - WITH THE KONNWEI AND THE ALFOBD - FULL PROGRAM - AND IT WAS ABLE TO CLEAR THE CODES AND PULL UP THE ERRORS : U0001, U1201, U1487 - AND EVEN THOUGH IT RECURS AND I FEEL A CLICK AND CHANGE IN BRAKING WHEN THE RBC LIGHT GOES OFF, AND THE ESC LIGHT, AND EVENTUALLY THE ABS LIGHT TOO, AND IT STARTS MAKING FUNNY NOISES FROM THE BRAKES WHEN STOPPED AND PRESSED DEEPLY, BUT I'M ABLE TO CLEAR IT AND GOES BACK TO NORMAL. BUT IT ALWAYS RECURS. ONCE IT WENT AWAY FOR 2 DAYS. ANYWAY - FOUND A TSB ON THIS : NUMBER 08-045-16 - FROM APRIL 22, 2016. AND DESCRIBES PRETTY MUCH ALL THIS AND THE CODES. APPARENTLY THE RBC, AND ABS MODULES NEED REFLASH BY THE DEALER - OR SOMEONE WITH THE WITECH SOFTWARE AND INTERFACE. HERE'S A LINK TO THE PDF ITSELF: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2016/SB-10076281-3639.PDF - MY MAIN PROBLEM IS MY LOCAL DEALER IN TUCSON DOES NOT HAVE 500E CERTIFICATION NOR A TECH TO SERVICE THE 500E. I'D HAVE TO DRIVE 100 MILES OR SO UP TO PHOENIX TO GET IT DONE. SO I WOULD NEED TO HAUL IT UP THERE. THIS SUCKS. CALLED THE FCA SUPPORT LINE, THEY SAY THERE'S NOTHING THEY CAN DO, I HAVE TO GET IT THERE.
NHTSA ODI 11340069
Jul 14, 2020Lights
RIGHT REAR HEADLIGHT HAD BEEN REPLACED AND IT STOPS WORKING SHORTLY AFTER REPLACEMENT.
NHTSA ODI 11339262
Jul 7, 2020Transmission & drivetrain
WHILE DRIVING TO MY HOUSE, I PUT MY VEHICLE IN REVERS (A 5-SPEED STICK SHIFT), AND MY STICK SHIFT CABLE BROKE. MY VEHICLE WILL NOT SHIFT OUT OF REVERSE. LUCKILY, THIS OCCURRED RIGHT OUTSIDE OF MY HOUSE, BUT COULD HAVE RESULTED IN SERIOUS INJURY IF I WAS ON THE ROAD. THE CAR NOW IS STUCK IN REVERSE AND CANNOT BE USED.
NHTSA ODI 11337879
Jun 26, 2020Wheels
MY FIAT 2013 FIAT 500 HAS ABOUT 51,000 MILES ON IT AND I NOW HAVE HAD TO REPLACE 2 OF 4 WHEEL BEARINGS, I HAVE BEEN TOLD THAT THIS IS NOT ROUTINE MAINTENANCE AND THAT ONE IS A FLUKE BUT TWO IS UNHEARD OF. *TR
NHTSA ODI 11331098
Jun 15, 2020Transmission & drivetrain
MY FIAT 500 HAS 67,000 MILES ON IT AND THE TRANSMISSION DIED WHILE I WAS DRIVING ON THE HIGHWAY AT 60MPH. THERE WERE NO INDICATIONS PRIOR TO THIS EVENT THAT ANYTHING WAS WRONG WITH THE VEHICLE. *TR
NHTSA ODI 11329029
Jun 5, 2020Transmission & drivetrainEngineFire
TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT STATED THAT HIS CHECK ENGINE LIGHT HAD ILLUMINATED WHILE DRIVING AT 65 MPH. HE ALSO STATED THAT WHITE SMOKE HAD BEGAN EMITTING FROM THE ENGINE. DESPITE THE FAILURE, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE. UPON INSPECTION, THE CONTACT STATED THAT THERE WAS NO OIL IN THE VEHICLE DESPITE A RECENT OIL CHANGE. THE CONTACT ALSO STATED THAT THE TRANSFER PLATE CLUTCH PEDAL HAD FAILED MULTIPLE TIMES DESPITE THE VEHICLE BEING PLACED UNDER NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE VEHICLE HAD NOT BEEN TAKEN TO A DEALER TO BE DIAGNOSED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 47,263.
NHTSA ODI 11327477
May 2, 2020Transmission & drivetrainEngineFuel system
HELLO, I BELIEVE I NEED AN ATTORNEY AND LEGAL ADVICE. I HAVE A DEFECTIVE CAR THAT SHOWS ON THE FIAT DEALERSHIP WEBSITE AS A RECALL. THE YEAR MAKE AND MODEL OF MY CAR HAS A RECALL (2/2013 RECALL N09 REPROGRAM POWERTRAIN CONTROL MODULE) I HAVE HAVE BEEN REPORTED MY ISSUE TO FIAT DEALERSHIP FOR THE LAST THREE YEARS AND WAS TOLD THAT BASED ON MY VIN NUMBER I DO NOT HAVE A RECALL. WHEN I SERVICE MY CAR AT DEALERSHIP THEY JUST TURN OFF MY ENGINE LIGHT. I HAVE NOT BEEN ABLE TO PASS INSPECTION OF MY VEHICLE IN OVER TWO YEARS. MY MECHANIC EXPLAINED TO ME THAT I HAVE A RECALL AND HE CANNOT PASS INSPECTION. I AM AFRAID TO DRIVE MY CAR, BUT CANNOT SELL IT OR TRADE IT IN DIE TO THE ENGINE LIGHT ERROR. I HAVE A RECORD OF ALL OF MY RECEIPTS. THIS STARTED IN JANUARY 2018. I BELIEVE THAT I SHOULD FILE CHARGES AGAINST FIAT AND WOULD NEED LEGAL ADVISE. THANK YOU.
NHTSA ODI 11323015
Mar 6, 2020Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT STATED THAT WHILE AT A STOP LIGHT THE MANUAL TRANSMISSION SHIFTED INTO FIRST OR SECOND GEARS INDEPENDENTLY CAUSING THE VEHICLE TO STALL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
NHTSA ODI 11316573
Feb 27, 2020Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V817000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SAFFORD CHRYSLER, DODGE, FIAT (5202 JEFFERSON DAVIS HWY, FREDERICKBURG, VA 22408) CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11311892
Feb 17, 2020Transmission & drivetrain
LATE IN MARCH 2019 I WENT OUT TO MY CAR AT WORK TO DRIVE HOME (HOUR COMMUTE VIA MOSTLY HIGHWAY ROADS). WHEN I PUT MY CAR IN REVERSE, THE STICK SHIFT DIDN'T SEEM RIGHT. WHEN I ATTEMPTED TO PUT THE CAR IN 1ST GEAR IT WOULD NOT GO. AT THAT POINT I ONLY HAD 2ND AND 4TH GEAR AVAILABLE (3RD AND 5TH WOULD ALSO NOT WORK). I DROVE HOME AT LOWER SPEEDS DUE TO NOT BEING ABLE TO SHIFT INTO 5TH GEAR. I IMMEDIATELY DROPPED THE CAR OFF AT A TIRES PLUS IN ATHENS, GA WHERE I LIVE. I THOUGHT MY CLUTCH HAD GONE OUT AS BY THE TIME I GOT THERE I COULD NO LONGER SHIFT GEARS AT ALL (STUCK IN 2ND). OVER THE NEXT FEW DAYS, TIRE PLUS TOLD ME THEY THOUGHT IT WAS MY TRANSMISSION AND THEY ADVISED ME TO LOOK INTO GETTING IT FIXED ELSEWHERE DUE TO THEM NOT BEING ABLE TO DO THE WORK. ONE OF THE TECHS THERE DID MENTION THE POSSIBILITY THAT IT COULD BE THE SHIFTER CABLE AND THAT IT MIGHT BE WORTH IT TO TAKE IT TO A CHRYSLER DEALERSHIP TO VERIFY. I THEN PICKED THE CAR UP AND DELICATELY DROVE IT TO ATHENS DODGE CHRYSLER JEEP ON 4/1/19. THEY RAN DIAGNOSTICS AND DETERMINED SURE ENOUGH- IT WAS A BROKEN SHIFT CABLE (INVOICE ATTACHED SAYS THEY "REPLACED SHIFTER CABLES"). I RECENTLY BECAME AWARE OF A RECALL (VIA MAIL?) ON FIATS IN THE AGE RANGE OF MY VEHICLE (NHTSA CAMPAIGN ID: 19V817000 AND CHRYSLER RECALL #VB4) AND UPON LOOKING INTO IT ON BOTH THE NHTSA AND FIAT SITES, FOR WHATEVER REASON MY CAR WASN'T UNDER THE RECALL. I CALLED CHRYSLER DIRECTLY AT 800-853-1403 AND THE REPRESENTATIVE I SPOKE TO SAID SHE DIDN'T UNDERSTAND WHY MY VIN # WASN'T ONE THAT WAS RECALLED BASED ON THE NATURE OF THE MALFUNCTION AND SUBSEQUENT REPAIR LAST APRIL. SHE SAID THAT PEOPLE CALL ALL THE TIME HAVING ALREADY HAD THE WORK COMPLETED PRIOR TO THE OFFICIAL RECALL SEEKING (AND RECEIVING) REIMBURSEMENT. SHE SUGGESTED GOING TO THIS SITE TO REQUEST THAT MY SPECIFIC VEHICLE BE ADDED TO THE RECALL SO THAT I COULD BE REIMBURSED, AS WELL.
NHTSA ODI 11309629
Jan 28, 2020Transmission & drivetrain
TWO WEEKS AGO, I GOT INTO MY CAR AND UPON STARTING IT FOUND THAT IT WAS UNABLE TO SHIFT INTO REVERSE GEAR (MY CAR IS A 5-SPEED MANUAL TRANSMISSION). FOLLOWING THIS INCIDENT I HAD THE CAR TOWED TO A GARAGE, AND AFTER CONSULTING A MECHANIC, I WAS TOLD THAT THERE HAD BEEN A FAILURE WITH THE SHIFT CABLE BUSHINGS AND THAT A TOTAL REPLACEMENT WAS NEEDED; I WAS ALSO TOLD THAT THE 2013 FIAT 500 HAD BEEN ISSUED A RECALL BY THE COMPANY FOR THIS VERY ISSUE. HOWEVER, AFTER TALKING WITH A REPRESENTATIVE OF FIAT, I WAS TOLD THAT MY CAR'S VIN NUMBER WAS NOT IN THE RECALL GROUP. AS A RESULT, I WAS FORCED TO PAY FOR THE REPAIR INDEPENTLY. I AM WRITING, AT THE RECOMMENDATION OF MY MECHANIC, TO REQUEST THAT MY VEHICLE TO BE ADDED TO THE RECALL GROUP AND THAT THE REPAIR EXPENSES BE REIMBURSED.
NHTSA ODI 11302539
Dec 21, 2019Brakes
NOT JUST "HAPPENED", BUT RATHER CONSTANTLY HAPPENING. THE "WHEN DID THIS HAPPEN" DATE BELOW IS WHEN IT STARTED, RIGHT AFTER I BOUGHT IT. EVERY SINGLE TIME BRAKING SPEED REACHES AROUND 6MPH: AS I BRAKE FROM OVER 7MPH, THE BRAKES SUDDENLY GRAB, DECELERATING ALMOST VIOLENTLY. 1 OF MY FRIENDS BOUGHT A 2014, & ANOTHER LEASED A 2016, & THEY BOTH HAVE THE SAME PROBLEM. I'M A MEMBER OF FIAT500USERS.COM & IT SEEMS LIKE EVERY SINGLE VEHICLE OF THIS MODEL HAS THE SAME ISSUE, REGARDLESS OF MANUFACTURING DATE.
NHTSA ODI 11290445
Dec 6, 2019Fuel system
WHEN ATTEMPTING TO FILL UP GAS AT A FUEL FILLING STATION THE CAR WILL NOT TAKE IN ANY FUEL FROM THE GAS STATION PUMP. IT REACTS LIKE THE TANK IS FULL BUT IT IS NOT. A VERY SMALL STEADY FLOW OF FUEL WILL FLOW (APPROX 20CENTS) AND THEN OVERFLOW AS IF IT IS FULL. THIS IS A DANGEROUS PROBLEM AT THAT THE GAS PUMP AND HAS ALSO CAUSED ME TO RUN OUT OF FUEL ON THE FREEWAY AS WELL WHICH COULD CAUSE SERIOUS ACCIDENTS. FIAT DEALER SAYS THEY HAVE NOT HEARD OF THIS ISSUE, BUT I AM FINDING 1000'S OF OWNERS ONLINE WITH THE SAME ISSUE.
NHTSA ODI 11287463