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What 351 owners told NHTSA about the 2013 Dodge Journey

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (351)Crash / fire / injury (42)Electrical system (73)Engine (72)Brakes (70)Seats (58)Airbags (43)Electronic Stability Control (esc) (43)Transmission & drivetrain (29)Steering (20)Fuel system (10)Speed control (10)

29 of 351 complaints match · Transmission & drivetrain · clear filters · page 2 of 2

Dec 11, 2015Transmission & drivetrainEngine

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL, THE RPMS INCREASED, AND THE VEHICLE LUNGED FORWARD. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING 35 MPH AND LESS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI 10809721

Sep 29, 2015Transmission & drivetrainElectrical system

MY VEHICLE HAS UNDERGONE REPEATED REPAIR ATTEMPTS, FOR A DEFECT AND NONCONFORMITY WITH DEFECTIVE TRANSMISSION, TRANSMISSION CLUNK, DEFECTIVE A/C, DEFECTIVE DOOR LOCKS, DEFECTIVE WINDOW REGULATOR, AND RADIO FAILURE. THESE NONCONFORMITIES SUBSTANTIALLY IMPAIR THE USE, VALUE AND SAFETY OF THE SUBJECT VEHICLE. THE TRANSMISSION HAS SHIFTING ISSUES TO THE POINT OF HAVING TO FORCE IT INTO REVERSE, ESPECIALLY IF PARKED ON AN INCLINE. THE DEFECTIVE A/C AND RADIO SEEM TO BE CONTAINED IN THE ALL-IN-ONE UNIT IN WHICH THE RADIO GOES OUT AND A/C WILL TURN ON AT RANDOM AND NOT TURN OFF. THE UNIT HAS BEEN COMPLETELY REPLACED ONCE, ONLY FOR THE PROBLEM TO CONTINUE. THE DEFECTIVE DOOR LOCKS AND WINDOW REGULATOR WAS A RESULT OF WIRING ISSUE BCM AND DOOR LATCH ASSEMBLY. I HAVE FILED A LEMON LAW SUIT AGAINST CHRYSLER AND BILL LUKE, ONLY TO BE DECLINED AS THEY STATE IT WAS ALL WITHIN WARRANTY. THE VEHICLE IS NOT WORTH NEARLY WHAT I OWE ON IT AND HAS A HUGE LIST OF REPAIRS THAT WOULD REFLECT NEGATIVELY ON CARFAX IN THE EVENT OF TRADE OR RESALE. I HAVE ATTACHED A SUMMARY OF REPAIRS, BUT HAVE ADDITIONAL DOCUMENTATION, IF NEEDED.

NHTSA ODI 10778440

Apr 8, 2014Transmission & drivetrain

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE TRANSMISSION WOULD EXHIBIT AN ABNORMAL CLUNKING NOISE AND WOULD SHIFT HARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THERE WERE SOFTWARE FAILURES. THE DEALER MADE UNKNOWN REPAIRS TO THE VEHICLE. THE MANUFACTURE WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 75 AND THE CURRENT MILEAGE WAS 8,500.

NHTSA ODI 10578312

Feb 17, 2014Transmission & drivetrain

THE CAR STALL AT SLOW SPEED AND SOMETIME IT WILL JERK FORWARD..TRANSMISSION MAKING NOISES...WHEN U STOP U CAN HEAR IT..THIS IS BRAND NEW CAR. I MIGHT HAVE IT MAYBE 5 MONTHS NOW..CALL THE CHRYSLER ALL THEY IS TO TAKE IT TO THE DEALER LET THEM TAKE A LOOK AT IT... *TR

NHTSA ODI 10564671

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Working with the data? Download all 351 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Dodge Journey verdict →