What 640 owners told NHTSA about the 2013 Dodge Durango

My vehicle randomly stalled in the middle of the road (I was unaware of the recall, I was not notified of recall upon purchase of vehicle) when I was towed to shop they confirmed the issue was the fuel pump relay (I believe that is what it’s called that the recall is for) I was charged $700 for 2.5 mile tow and repair. After leaving the shop my vehicle began having other problems shortly after (within a month) my vehicle stopped accelerating like a normal vehicle would, it was harder to accelerate it seemed and then the noise.. it is like a knock or a grind? I was told I needed to replace my engine mount so I did… another $850 later and the noise is worse and it still doesn’t accelerate like it should and they are saying my transfer case needs replacing and that it will cost me 2k just for the parts. My car was in perfect condition before the relay failed.. no issues. So is it another recall or is it damage due to a recall I was never notified of?

NHTSA ODI 11675232

Vehicle goes into low gear and locks up the traction control on its own. Without turning the knob to 4WD. The knob is in AWD when this happens. Usually you can put in neutral and turn the knob back and forth then let the car roll forward a little bit and the low gear and traction control will turn off, then you have to wait a little bit then put it in drive and continue. That is not a fix, and the last time it happened, it would not come out of low gear and I had to have it towed to the dealership. A week later they looked at it and it was not showing any codes, so they cannot fix anything. 3 days after I pick up car it does it again. Possible TCM is what technicians think but because no codes show up they won't fix anything. When this happens at a stop light and you start to move forward and it freezes up it is very unsafe.

NHTSA ODI 11626903

My vehicle tends to overheat quite often. The water pump I've had to change five times within the past 5 years The radiator and patch change up three times and the thermostat I've had to change out three times. There's also the transmission shifting gears issue and get stuck on low and I can't move the vehicle.

NHTSA ODI 11619513

The contact owns a 2013 Dodge Durango. The contact stated that the vehicle was taken to the dealer for a Customer Satisfaction Campaign: V51 (Power Train) repair; however, the contact stated that after the vehicle was retrieved; while driving at an unknown speed, the transmission failed to shift as needed with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission solenoid failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed, but no further assistance was provided. The failure mileage was approximately 160,000.

NHTSA ODI 11490022

At 40 mph and more vehicle stalls and shake intermittent stalls, stumble. vehicle do not cut off. but stumble real bad. it's really bad in overdrive. 2 or more people in it.

NHTSA ODI 11466252

1.The air bag light come on & off randomly. The air bag has never been deployed. 2. The transmission misfires, I don't know if it has to do with the fuel pump relay. I've replaced almost the entire transmission and still does the same thing.

NHTSA ODI 11440849

My vehicle had shut down on me numerous times while I was driving with my kids in the car and it hasn’t been running for months now I’m without a vehicle cause I had took it to the dealership to fix the problem and the problem was never fixed

NHTSA ODI 11421395

MIENTRAS ESTOY CONDUCIENDO (EN MOVIMIENTO) EL VEHCULO EN AWD AUTO CAMBIA A LOW RANGE, ENCIENDE LA LUZ AWD Y SE PONE PESADO, AL DAR REVERSA SE TRANCAN LAS GOMAS HACIENDO UN RUIDO FUERTE Y SE TORNA PESADA AL DAR CURVA Y AL CORRER.

NHTSA ODI 11395935

THE CHECK ENGINE LIGHT CAME ON, AND IT WAS TAKEN TO THE DEALER A FEW DAYS LATER FOR SERVICE. I WAS TOLD THAT IT WAS CODE P0741: TORQUE CONVERTER CLUTCH CIRCUIT PERFORMANCE AND THAT IT WAS A CHRYSLER STAR CASE: S1321000013, WHICH MEANT THAT THE ONLY SOLUTION WAS TO REPLACE THE TRANSMISSION, AT A COST OF $5,000. THE VEHICLE HAD AN EXTENDED WARRANTY THAT RECENTLY EXPIRED, ONLY HAS AROUND 84,500 MILES AND HAS BEEN SERVICED REGULARLY. I CONTACTED CHRYSLER FOR FINANCIAL ASSISTANCE AS THIS ISSUE WAS NOT MY FAULT AND WAS DENIED. CALLED IN TWICE, WROTE A FORMAL LETTER OF COMPLAINT, AND SENT AN EMAIL TO CHRYSLER COMPLAINT DEPARTMENT. HAVE YET TO RECEIVE ANY RESPONSE BACK. VEHICLE IS NOT SAFE TO DRIVE AND CURRENTLY PARKED.

NHTSA ODI 11374669

TL* THE CONTACT OWNED A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT KELLY JEEP CHRYSLER DODGE RAM (501 STATE AVE, EMMAUS, PA 18049) THE VEHICLE HAD CAUGHT ON FIRE WHILE THE MECHANIC WAS REPAIRING THE POWER CONTROL MODULE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT MENTIONED THAT THE FIRE DEPARTMENT INFORMED THAT THE FIRE STARTED UNDER THE HOOD BY THE CONTROL MODULE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT PROVIDED. *BF FAILURE OCCURED ONCE ON AUGUST 2017, TWICE IN JULY OF 2019.*AS

NHTSA ODI 11350284

THE TRANSMISSION OIL COOLER HAS BROKEN AT THE SEAMS AND LEAKED TWICE ON MY VEHICLE, RESULTING IN A LOSS OF TRANSMISSION FLUID, CAUSING THE VEHICLE NOT TO MOVE AND TO POTENTIALLY BE A FIRE HAZARD. THIS FIRST HAPPENED IN 2017 AND I HAD THE UNIT REPLACED; THEN HAPPENED AGAIN IN 2019. MUST BE A DEFECT. NOW I NO LONGER FEEL SAFE DRIVING THE CAR.

NHTSA ODI 11306153

RADIATOR AND AC CONDENSER BOTH BAD BOTH LEAKING BOTH NEEDED REPLACED

NHTSA ODI 11229178

TRANSMISSION COOLER /AC CONDENSER FAILS AND LEAKS TRANSMISSION FLUID. COMMON PROBLEM.

NHTSA ODI 11220311

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING, THE TRANSMISSION CAUSED THE VEHICLE TO JERK VIOLENTLY WHEN THE RPMS REACHED A CERTAIN NUMBER. THE FAILURE OCCURRED OFTEN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW TRANSMISSION NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

NHTSA ODI 11174822

TAKATA RECALL. I COULD FEEL MY CAR WAS NOT SHIFTING PROPERLY THEN FINALLY MY CHECK ENGINE LIGHT CAME ON & I WENT & GOT THE CODE P0730 READ IT CAME BACK AS GEAR RATIO. SOMETHING TO DO WITH THE INSIDE OF THE TRANSMISSION.

NHTSA ODI 11169885

AROUND JANUARY OF 2018 MY 2013 DURANGO R/T 4WD LOW LIGHT STARTING BLINKING WHILE DRIVING ON THE HIGHWAY, PULLED OVER TO TRY AND GET IT TO TURN OFF BY PLACING IN NEUTRAL AND TURING OFF. THIS FIXED IT AND BEGAN TO DRIVE AGAIN ON THE HIGHWAY AND THE LIGHT TURNED BACK ON, NO CHECK ENGINE LIGHT EVER CAME ON. TOOK THE TRUCK TO ONE OF THE LOCAL DODGE DEALERSHIPS AND THEY STATED THAT THE VEHICLE WAS IN WORKING CONDITION AND MEETING MANUFACTURE SPECIFICATION. THEN AGAIN IN AUGUST 2018, MY TRANSFER CASE STARTED TO MAKE A TICKING NOISE AND WOULD ENGAGE INTO LOW BY ITSELF WHEN TAKING TURNS AND NO DASH LIGHT WARNING. THIS TIME I TOOK IT TO A LOCAL DRIVELINE SHOP AND THEY IDENTIFIED THAT THE TRANSFER CASE NEEDED TO BE REBUILT AND THAT IT BURNT OUT THE TRANSFER CASE MOTOR. THE TRANSFER CASE WOULD NOT ENGAGE IN 4WD LOW BY USING THE SWITCH BUT WOULD ENGAGE ON ITS OWN. STILL, NO CHECK ENGINE LIGHT OR NOTIFICATION THAT THE TRANSFER CASE MOTOR WAS IN OPERATIONAL. ADDITIONALLY, WHEN I TOOK THE TRUCK IN FOR THE 4WD LOW ISSUE, I HAD THEM LOOK AT THE RPM GAUGE AND RADIO. THE RPM GAUGE WOULD JUST BOUNCE AND HESITATE WHEN ACCELERATING AND THE RADIO WOULD JUST CHANGE STATIONS BY ITSELF. AFTER INSPECTION BY THE LOCAL DODGE DEALERSHIP, THEY STATED THAT THEY SEE THE ISSUE WITH THE RPM GAUGE AND RADIO, BUT SINCE THE VEHICLE IS MEETING ALL MANUFACTURE SPECIFICATION THEY ARE UNABLE TO DO ANYTHING.

NHTSA ODI 11162232

DURANGO STARTED JERKING WHEN GOING UP HILLS, HARD TIME SHIFTING GEARS, AND SOMETIMES WOULDN'T SHIFT AT ALL, AND OVERDRIVE NOT FUNCTIONING

NHTSA ODI 11161922

ENGINE SHUTDOWN TWICE TODAY DURING LOW SPEED DRIVING 30MPH. NEEDED TO SHIFT TO NEUTRAL AND MOVE KEY TO OFF AND RESTART. DURING SHUTDOWN DASH LIGHTS WENT DARK - NO RPM, SPEED OR WARNING LIGHTS WERE TURNED ON. HAS HAPPENED MULTIPLE TIMES SINCE 2017 INCLUDING WHEN ACCELERATING ON AN HIGHWAY RAMP, CURRENTLY SHUTTING DOWN DAILY TYPICALLY WHEN ENGINE IS COOL. HUMES DODGE IN WATERFORD PA COULD NOT REPLICATE ISSUE WHEN VEHICLE WAS CHECKED 10/2018. DEALER STATED BATTERY WAS LOW CAPACITY, BATTERY REPLACED AND ISSUE REPEATED. NO FAULT CODES SHOWN IN COMPUTER SCAN.

NHTSA ODI 11149623

OUR DURANGO WAS PURCHASED BRAND NEW IN 2013. BY THE FIRST 10,000 MILES I COULD TELL THAT THE TRANSMISSION WAS SLIPPING. IT WOULD SOUND OUT OF GEAR A LOT OF TIMES, AND WOULD LACK POWER WHEN ACCELERATING AS IF I WEREN'T GIVING IT GAS. I REPORTED THIS TO THE DEALERSHIP, WHO REPEATEDLY DISMISSED IT AS BEING NOTHING. FINALLY AT APPROX. 30,000 MILES+, MY CHECK ENGINE LIGHT CAME ON. THE DEALERSHIP DISMISSED IT AS BEING A SENSOR PROBLEM. BUT THE CHECK ENGINE LIGHT CAME BACK ON WITHIN A WEEK. THE DEALERSHIP ATTRIBUTED THIS TO THE WEATHER! FINALLY AT APPROX. 45,000 MILES, THE DEALERSHIP SAID MY TORQUE CONVERTER WAS BAD AND I NEEDED A NEW TRANSMISSION. HOWEVER, INSTEAD OF PUTTING IN A NEW TRANSMISSION, THEY REBUILT OURS. SOME 40,000 MILES LATER, WE NOTICED THE SAME SYMPTOMS AGAIN. HOWEVER, NO CHECK ENGINE LIGHT CAME ON. AND ONCE AGAIN, WE WERE TOLD IT WAS NOTHING. AS THE PROBLEM PERSIST, WE DECIDED TO TAKE THE VEHICLE IN FOR A TRANSMISSION SERVICING. HOWEVER, THE DEALERSHIP COULD NOT DO IT. WE WERE TOLD THAT OUR TORQUE CONVERTER WAS BAD AGAIN, AND WE NEEDED A NEW TRANSMISSION. BUT THIS TIME WE WOULD HAVE TO PAY FOR IT, AS THE WARRANTY HAD EXPIRED AT 100,000 MILES. NEVER MIND THE FACT THAT THEY HAD TO REPLACE/REBUILT IT AT 45,000 MILES. GO FIGURE? FAST FORWARD TO THE PRESENT.....OUR TRANSMISSION HAS GONE OUT AGAIN. THIS WILL BE THE THIRD REPLACEMENT, AND FOURTH TRANSMISSION FOR OUR VEHICLE. SOMETHING IS DEFINITELY WRONG. WE'VE ALSO NOTICED THAT THE TRUCK WILL STALL AT TIMES WHILE IN MOTION. IT WILL SIMPLY TURN OFF! THIS WAS TERRIFYING, AND BY THE GRACE OF GOD, DIDN'T CAUSE AN ACCIDENT.

NHTSA ODI 11140165

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE OPERATING THE VEHICLE, A CLUNKING NOISE WAS HEARD COMING FROM THE TRANSMISSION. WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED. THE VEHICLE SUDDENLY LOST POWER AND WOULD NOT ACCELERATE PROPERLY. AFTER STOPPING AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LOCKMANDY DODGE, 920 N NAPPANEE ST, ELKHART, IN) WHERE THE TRANSMISSION SENSOR WAS REPLACED AND THE TRANSMISSION FLUID WAS FLUSHED, BUT THE FAILURES CONTINUED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS INVALID.

NHTSA ODI 11139425

IN THE AWD VERSION OF THE DURANGO THE SUV WILL SHIFT INTO AWD LOW WHILE THE CAR IS IN MOTION WITHOUT THE CONTROL KNOB BEING TURNED. THE CAR WILL FLASH THE LOW LIGHT AND THEN SHIFT INTO AWD LOW. THE CAR WILL NOT COME OUT OF AWD LOW AT ALL. THIS ISSUE RANDOMLY OCCURS. WE HAVE TAKEN THE CAR TO THE DEALERSHIP THREE TIMES TO HAVE THEM LOOK AT THIS ISSUE. THEY HAVE REPLACED THE TRANSFER CASE AND THE SENSOR AND THE ISSUE STILL IS OCCURRING WITH THE CAR. THE ISSUE WILL OCCUR WITH THE CAR IN MOTION OR IN PARK AND IS AT RANDOM TIMES. THE CAR WILL NOT COME OUT OF AWD LOW WHEN FOLLOWING THE MANUFACTURE DIRECTIONS, IT WILL COME OUT OF LOW AT RANDOM TIMES OR NOT AT ALL.

NHTSA ODI 11097961

WAS DRIVING DOWN THE ROAD AND I HEARD A "THUNK" THE CHECK ENGINE LIGHT CAME ON AND WHEN I PRESSED THE GAS PEDAL THERE WAS NO POWER. I HAD TO PUT IT IN NEUTRAL THEN BACK IN TO DRIVE FOR IT TO WORK AGAIN. THIS HAPPENED SHORTLY AFTER ACCELERATING.

NHTSA ODI 11005450

WHILE DRIVING ON THE HIGHWAY WITH MY WIFE AND KIDS THE TRUCK HAD HARD SHIFT THEN WENT INTO NEUTRAL. THE ENGINE LIGHT CAME ON. MY WIFE PANICKED BUT I WAS ABLE TO GET HER TO PULL ACROSS THE THREE LANES OF TRAFFIC ON THE HIGHWAY TO THE SHOULDER. ONCE STOPPED WE MANUALLY SHIFTER TO PARK THEN TURNED OFF THE CAR LET IT SIT FOR A FEW MINUTES. WE RESTARTED THE CAR AND EVERYTHING APPEARED TO BE WORKING FINE EXCEPT FOR THE SERVICE LIGHT WHICH WAS ON. THE ERROR CODE WAS A P0730. INCORRECT DRIVE SHIFT RATIO. THE TRANSMISSION IS AUTOMATIC. THERE ARE A LOT OF THREADS ABOUT THIS ISSUE ON MULTIPLE DODGE VEHICLES UP TO 2015. IT APPEARS TO BE ON THE 5 SPEED. I CALLED DODGE CUSTOMER SERVICE AND AM BRINGING THE VEHICLE INTO THE DEALER. I ALSO HAD DODGE CUSTOMER SERVICE OPEN A ESCALATED TICKET FOR THE ISSUE. VEHICLE HAS A LITTLE OVER 50,000 MILES AT THE TIME.

NHTSA ODI 10978776

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT BACKED THE VEHICLE IN THE DRIVEWAY, AND EXITED THE VEHICLE WITH THE KEY IN THE IGNITION AND THE GEAR SELECTOR IN PARK. THE VEHICLE INDEPENDENTLY SHIFTED OUT OF PARK INTO DRIVE ON AN INCLINE, AND REVERSED DOWN THE DRIVEWAY INTO A NEIGHBOR'S GARAGE AND BRICKS. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS ABLE TO SHIFT THE GEAR INTO PARK. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ODI 10950000

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE MOVED INDEPENDENTLY WHILE THE GEAR SHIFTER WAS STUCK IN THE PARK POSITION. AS A RESULT, THE DRIVER CRASHED INTO A WALL IN THE GARAGE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE15030 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 31,100.

NHTSA ODI 10852895