Sep 3, 2019Transmission & drivetrainElectronic Stability Control (esc)Engine
I TOOK MY CAR IN FOR A RECALL AND AS OF MAY 13TH I'M STILL WITHOUT MY VEHICLE AND STILL HAVING TO MAKE THE PAYMENT PLUS INSURANCE. I DON'T KNOW WHEN I WILL GET MY CAR BUT IT HAS BEEN IN THE SHOP ENOUGH TIMES I FILED FOR A BREECH OF WARRANTY BUT CHRYSLER ONLY OFFERED ME 4000 TAKE AWAY THE 2000 FOR ATTORNEY FEES SO 2000 IS WHAT I WOULD HAVE WALKED AWAY WITH. I DID NOT ACCEPT THE OFFER AND NOW I'M TRYING TO FIGURE OUT WHAT TO DO. MY CAR DOESN'T HAVE A REMEDY FOR THE ISSUE BUT IT'S HAD TRANSMISSION PROBLEMS SINCE DAY 1 HAD NEW ENGINE NEW TURBO NEW STARTER NEW GASKETS NEW RADIATOR AND MUCH MORE AND NOTHING HAS BEEN BECAUSE OF NEGLECT. I TRULY FEEL I HAVE A LEMON ON MY HANDS AND NEED HELP GETTING INTO A SAFE CAR. THE DEALERSHIP WON'T DO ANYTHING ABOUT IT TOLD ME TO GET A LAWYER SO I DID BUT UNLESS WE AGREED ON AN AMOUNT THEY WOULDN'T PROCEED. MY CAR IS UNSAFE TO DRIVE AND I'M TRYING TO GET A LAWYER THAT CAN TAKE CARE OF THIS OR HELP ME GET A SAFER CAR FOR ME AND MY KIDS.*DT CONSUMER STATED PCM/TCM HAS BEEN A RECALL IN THE PAST ENGINE LIGHT BEING ON IS CODE P2096 WHICH CAUSED LEAK IN ONE OF THE HOSES.*JB *JS
NHTSA ODI 11252835
Sep 3, 2019Transmission & drivetrain
I WAS DRIVING IN STOP AND GO RUSH HOUR TRAFFIC ON THE FREEWAY. MY CLUTCH SEEMED SOFT WHEN I DOWNSHIFTED AS TRAFFIC WAS SLOWING FROM 65 MPH. THE NEXT TIME I SHIFTED THE CLUTCH WENT TO THE FLOOR AND THE TRANSMISSION WAS DISENGAGED. I COULDN'T SHIFT. I WAS ABLE TO COAST TO THE SHOULDER AND WAIT FOR A TOW.
NHTSA ODI 11252940
Sep 2, 2019Transmission & drivetrain
VEHICLE STALLS WHEN DRIVING. RANDOMLY STALLS EVEN WHEN ATTEMPTING TO BREAK. CAN INCREASE THE LIKELIHOOD OF A CAR ACCIDENT OCCURRING. MAKES IT DIFFICULT TO GO FASTER BECAUSE THEN CAR STALLS A LOT AND CAUSES BREAK LIGHT TO FLASH ON AND OFF. THIS MAINLY HAPPENS WHEN THE CAR IS ON DRIVE ALTHOUGH SOMETIMES THE CAR CAN FEEL JITTERY WHEN BEING ON PARK.
NHTSA ODI 11252718
Aug 31, 2019Electrical systemEngine
MY CAR RANDOMLY WILL NOT START THINKING THAT IT IS NOT IN PARK. THIS ALSO CAUSES THE DIAGNOSTIC ELECTRONICS TO GO HAYWIRE. I'M TOLD THERE IS A BUSHING THAT WILL FIX THIS PROBLEM, BUT DODGE REFUSES TO PROVIDE THIS PART TO MY LOCAL DEALER. THE BUSHING IS DESIGNED TO CAUSE THE CAR TO KNOW IT IS IN PARK SO IT WILL START. I'M ALSO TOLD THIS IS A RECALL ISSUE, BUT I RECEIVED NO RECALL NOTICE FROM DODGE.
NHTSA ODI 11252621
Aug 30, 2019Transmission & drivetrainBrakes
WHILE DRIVING AND SHIFTING THROUGH AN INTERSECTION I WAS NO LONGER ABLE TO SHIFT INTO GEAR. I WAS STUCK IN GEAR. 2 WEEKS PRIOR MY PARKING BREAK WOULD NOT ENGAGE, AS THE BREAK CALIPER WAS STUCK OPEN
NHTSA ODI 11252495
Aug 30, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO HESITATE WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT CUMMINS CHRYSLER (LOCATED AT 4901 E MAIN ST, WEATHERFORD, OK 73096, (580) 772-5086) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 76,208. PARTS DISTRIBUTION DISCONNECT.*DT*DT CONSUMER STATED I JUST HEARD FROM THE DEALERSHIP ABOUT MY CAR THE PART THAT WAS ORDERED CAME IN MAIL AND WAS ALREADY BROKE AND THE PART THAT THE PREVIOUS DEALERSHIP HAD PUT IN WAS ALSO BROKE AS WELL. SO I'M NOT SURE IF THIS PART THAT IS FOR THE TRANSMISSION IS JUST THAT FRAGILE THAT IT CANT EVEN MAKE IT THROUGH THE SHIPPING PROCESS BUT I WANTED TO MAKE AWARE THAT THE PART MUST HAVE SOME KIND OF DEFECT FOR IT BEING THE 3RD ONE AND THIS LAST ONE WAS NEVER EVEN PUT ON MY CAR AS IT CAME IN THE MAIL ALREADY BROKE.*JB CONSUMER STATED THERE WAS TRANSMISSION ISSUES AT LEAST 16 TIMES. *JB
NHTSA ODI 11252507
Aug 29, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE ATTEMPTING TO PARK AND DRIVE IN REVERSE, THE GEAR SHIFT FAILED TO SHIFT INTO DRIVE. THE CONTACT ENGAGED THE EMERGENCY BRAKE AND HAD THE VEHICLE TOWED HOME. THE CONTACT STATED THAT THE VEHICLE WAS POWERED OFF, BUT THE REVERSE LIGHTS WERE STILL ILLUMINATED, INCLUDING ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL. IN ADDITION, THE TRANSMISSION CABLE WAS DISCONNECTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN), BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO AUTO GRUPO CHRYSLER (1102 CALLE JUAN PEA REYES, SAN JUAN, PR 00924) WHERE IT WAS DETERMINED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11252199
Aug 28, 2019Transmission & drivetrainSpeed control
THE HYDRAULIC SHIFT ACTUATOR WILL FAIL - OFTENTIMES/SEEMINGLY IN THE HEAT & SUN AFTER PROLONGED EXPOSURE. THIS CAUSES THE VEHICLE TO A. IF IT IS NOT DRIVING, YOU WILL GET THE "SERVICE TRANSMISSION ERROR" AND THE VEHICLE WILL NOT TURN ON; B. IF YOU ARE DRIVING, SHIFTING BECOMES DANGEROUS AND ERRATIC. NOTE: THIS ISN'T COVERED UNDER YOUR WARRANTY BECAUSE IT HAS LIKELY EXPIRED. IF YOU HAVE A THIRD PARTY WARRANTY, YOU WILL NEED TO "PROVE THE FAILURE". WITH THAT BEING SAID, THIS APPEARS TO HAPPEN TOWARDS THE AFTERNOON/EVENING IN MY CASE (WHEN IT'S THE HOTTEST AND HAS SAT IN THE SUN ALL DAY). IT HAS SHIFTED ERRATICALLY ON ME MULTIPLE OVER THE LAST FEW WEEKS - I AM HIGHLY SUSPECT THAT THIS PART MAY BECOME A FUTURE RECALL PART. MY VEHICLE IS UNDER 47,000 MILES, SO THIS SHOULD NOT BE AN ISSUE. CONSIDERING OTHER TRANSMISSION PROBLEMS, I WOULD BE AWARE. IT HAS ALMOST CAUSED MULTIPLE ACCIDENTS FOR ME (I HAVE A CLEAN MVR). THE ERRATIC SHIFTING WILL HAPPEN AT ALL SPEEDS.
NHTSA ODI 11252112
Aug 26, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN) SEVERAL MONTHS AGO. IVERSON CHRYSLER (600 S BURR ST, MITCHELL, SD 57301) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. WHILE ATTEMPTING TO PARK THE VEHICLE IN THE DRIVEWAY, THE VEHICLE FAILED TO SHIFT OUT OF DRIVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11246410
Aug 25, 2019Visibility & wipers
THE WINDSHIELD WIPER STALK MALFUNCTIONS, CAUSING THE WIPERS TO STAY IN THE ON POSITION EVEN WHEN THE SWITCH ON THE STALK SAYS OFF. THROUGH NORMAL DRIVER USE, THE SPRING/RIBBON BEHIND THE STALK BREAKS OR SEVERS AND USE OF WIPERS AND MIST IS COMPROMISED. WITH WIPERS ONLY WORKING AT ONE SPEED, IN A HEAVY RAIN OR NO RAIN AT ALL, THE DRIVERS VISION IS AFFECTED WHICH COULD RESULT IN A CRASH. RESEARCHING ONLINE IN DART FORUMS AND OTHER POSTS, THIS ISSUE IS PREVALENT AMONG THIS MODEL OF VEHICLE. THE FAULTY WIPER STALK COULD ALSO BE AN INDICATOR OF A FAILING BCM. IN MY SPECIFIC INSTANCE, THE CAR WAS IN MOTION AND AFTER ATTEMPTING TO MIST MY WINDSHIELD AND CLEAR IT OF DEBRIS, NO MIST WAS DISPENSED AND THE WIPERS STAYED ON PERMANENTLY
NHTSA ODI 11246272
Aug 24, 2019Brakes
WHEN APPLYING BRAKES DOWN HILL, RIGHT FRONT WHEEL SHAKES. ALSO CAN HEAR A RATTLE IN RIGHT FRONT WHEEL WHILE DRIVING ON ROUGH AREAS.
NHTSA ODI 11246163
Aug 23, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WHILE IDLING AND THE INSTRUMENT PANEL DISPLAYED "NO GEAR AVAILABLE". THE VEHICLE WAS TOWED TO CHAPMAN DODGE CHRYSLER (3800 N 89TH ST, SCOTTSDALE, AZ 85251) WHERE IT WAS DIAGNOSED THAT THE TRAN HYDRAULIC CONTROL ASSEMBLY FAILED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER A WEEK PRIOR TO BE REPAIRED FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 59718867. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
NHTSA ODI 11246023
Aug 21, 2019Transmission & drivetrain
THIS IS FOR RECALL V34. WHICH WAS ISSUED EARLY IN THE YEAR. MY WIFE WAS DRIVING DOWN THE HIGHWAY, 1 NEAR ROBINSON ILLINOIS TO BE EXACT AND THE CAR JUST STOPPED DRIVING FORCING HER TO STEER ONTO THE SIDE OF A VERY BUSY HIGHWAY! THIS COULD HAVE BEEN VERY BAD!!!! I FIND IT INSANE THAT CHRYSLER IS DRAGGING THEIR FEET ON THIS PART! MY WIFE COULD HAVE BEEN KILLED!!!!! NOT TOO MENTION IF MY DAUGHTER AND I WERE IN THE CAR WHEN THIS HAPPENED. CHRYSLER KNOWS THIS PART AND THESE CARS ARE UNSAFE BUT ARE NOT WILLING TO DO ANYTHING ABOUT IT! ON TOP OF EVERYTHING YOU WANT ME TO DISH OUT THE MONEY TO PUT ANOTHER RECALLED PART ON MY CAR, NO THANKS!! DO SOMETHING ABOUT THIS.
NHTSA ODI 11245521
Aug 20, 2019Transmission & drivetrain
I WAS PULLING OUT OF MY DRIVEWAY AND WENT TO SHIFT FROM REVERSE TO DRIVE. MY SHIFT WOULD MOVE, BUT MY CAR WAS STUCK IN NEUTRAL. I HAD TO PUSH MY CAR OUT OF THE ROAD AND SINCE IT WAS NOT IN PARK, COULD NOT COMPLETELY TURN IT OFF AND REMOVE MY KEY. I SET THE EMERGENCY BRAKE AND HAD TO DISCONNECT BATTERY SINCE ACCESSORIES WOULD NOT TURN OFF. CAR WAS TOWED TO DEALERSHIP ON 08/09/2019. PER RECALL, THE RECALL COVERS DODGE DART COMPACT CARS FROM 2013 THROUGH 2016 WITH SIX-SPEED AUTOMATIC TRANSMISSIONS. THE COMPANY SAYS A BUSHING CAN FAIL, CAUSING THE SHIFTER CABLE TO COME LOOSE FROM THE TRANSMISSION. THAT MEANS WHEN A DRIVER SHIFTS TO PARK OR ANOTHER GEAR, THE GEAR MAY NOT CHANGE AND THE CAR COULD ROLL AWAY. PARTS FOR RECALL WILL NOT BE AVAILABLE UNTIL SEPTEMBER. DEALERSHIP CANNOT FIX AT THIS TIME AND MANUFACTURER OFFERED NO ASSISTANCE.
NHTSA ODI 11245276
Aug 19, 2019Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING 4 MPH, THE BRAKE PEDAL WAS EXTREMELY HARD AND WOULD NOT DEPRESS. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKE INDICATOR ILLUMINATED AFTER THE VEHICLE STOPPED. THE VEHICLE WAS TOWED TO HERTRICH CHRYSLER, DODGE, JEEP (1147 E PULASKI HWY, ELKTON, MD 21921, (443) 406-2001). THE DEALER STATED THAT THERE WERE NO FAILURES WITH THE BRAKES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 93,000. THE VIN WAS UNKNOWN.
NHTSA ODI 11245055
Aug 19, 2019
I ATTEMPTED TO TURN ON MY ENGINE. CAR WOULD NOT START. INTERIOR AND EXTERIOR LIGHTS WORKED. BATTERY IN GOOD SHAPE AND CHARGING. CLICKING SOUND WHEN ATTEMPTS TO TURN ENGINE ON.
NHTSA ODI 11245128
Aug 15, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE VEHICLE SHIFTED GEARS ERRATICALLY. EITHER THE GEAR WOULD UNEXPECTEDLY CHANGE TO ANOTHER GEAR OR NOT CHANGE AT ALL. IN ADDITION, THE SERVICE TRANSMISSION AND CHECK ENGINE WARNING INDICATORS REMAINED ILLUMINATED AT ALL TIMES. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V542000 (POWER TRAIN), BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO RUGE'S CHRYSLER DODGE JEEP (6882 US 9, RHINEBACK, NY 12572, 845-876-1076) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED. THE MANUFACTURER WAS CONTACTED, BUT NO RESOLUTION WAS PROVIDED. THE FAILURE MILEAGE WAS 103,000.
NHTSA ODI 11244209
Aug 14, 2019Speed control
DODGE HAS ISSUED A CLUTCH MASTER CYLINDER EXTENDED WARRANTY, 2016, WE HAD IT REPLACED SPRING 2017 IT DID AFFECT ADDITIONAL REPLACEMENT OF CLUTCH ASSEMBLY, SLAVE CYLINDER AND BEARINGS WHICH HAD ALSO BEEN REPLACED ALSO IN SPRING IN 2017. THE PROBLEM HAS HAPPENED AGAIN 10K MILES AFTER REPAIRS, 50K ON VEHICLE NOW. I DID NOTICE THE LEAKAGE OF FLUID FROM A BOOT COVERING THE MATER CYLINDER. THE VEHICLE HAS CAUSED IT NOT TO RELEASE CLUTCH, USUALLY WHEN STARTING, TWICE WHILE DRIVING AND HAVING TO AVOID AN ACCIDENT. I FEEL LIKE I COULD CAUSE AN ACCIDENT, ID FEEL WORSE IF I SOLD TO A PRIVATE PARTY AND SOMETHING HAPPENED TO THEM, ITS UNSAFE.
NHTSA ODI 11244010
Aug 13, 2019AirbagsSeat belts
MY DAUGHTER HAS A 2013 DODGE DART AND HER SERVICE AIR BAG SYSTEM LIGHT CAME ON AND THE SEAT BELT SHOWS THAT NOT BUCKELED WHEN SITTING IN THE PASSENGER SEAT.TALKING WITH A MECHANIC THIS MEANS THAT THE AIR BAG WILL NOT DEPLOY AND THIS IS A MAJOR CONCERN DUE TO THE LIFE OF MY DAUGHTER AND HER PASSENGERS .DODGE REALLY NEEDS TO FIX THIS AND NOT AT MY EXPENSES YOU CHARITY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
NHTSA ODI 11243719
Aug 13, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 11243784
Aug 13, 2019Transmission & drivetrain
THE TRANSMISSION SHIFT CABLE BUSHING RECALL (V34/NHTSA 19V-293) WAS ISSUED APRIL 11TH 2019, IT HAS BEEN FOUR MONTHS AND THERE IS STILL NO REMEDY IS AVAILABLE FROM DODGE.
NHTSA ODI 11243798
Aug 12, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE TRAVELING 70 MPH, THE VEHICLE JERKED AND LOST ACCELERATION. IN ADDITION, THE MESSAGE "GEAR SHIFT NOT AVAILABLE, SHIFT TO NEUTRAL, ENGAGE IN REVERSE" APPEARED ON THE MESSAGE CENTER. AFTERWARDS, THE VEHICLE OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE STARTED APPROXIMATELY TWO WEEKS AGO AND WAS GETTING WORSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). GARAVEL JEEP/CHRYSLER/DODGE (300 WESTPORT AVE, NORWALK, CT 06851) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11243341
Aug 11, 2019AirbagsSeat belts
ONE DAY PASSENGER SEAT BELT LIGHT CAME ON ALONG WITH SERVICE AIR BAG LIGHT AND HAVE HAD PROBLEMS WITH SINCE. TOOK TO A DODGE DEALERSHIP AND THEY TOLD ME THEY WOULD NOT FIX IT WITHOUT ME PAYING 1600.00 DOLLARS. WHEN I DID NOTHING TO CAUSE THIS. I WAS ALSO 5 MONTHS PREGNANT. MY HUSBAND CALLED THEM AND THE SERVICE MANAGER TOLD HIM THAT IF I WAS IN AN ACCIDENT MY AIR BAGS WILL NOT DEPLOY! TELL ME HOW THIS IS SAFE!?!?!
NHTSA ODI 11243049
Aug 11, 2019
I WAS DRIVING AND THE CAR STARTED JERKING AND SHIFTED TO NEUTRAL. WHEN TURNING ON MY CAR TO LEAVE WORK THE CAR WOULD NOT CATCH A GEAR IT WOULD JUST GO FROM PARK TO NEUTRAL, IT HAS DONE THIS SEVERAL TIMES AND HAS LEFT ME STRANDED. THIS HAS OCCURRED 03/28/19, 08/08/19,08/10/19,08/11/19
NHTSA ODI 11243110
Aug 10, 2019Speed control
THE CRUISE CONTROL WILL WORK WHEN IT WANTS TO. YOU CAN SET IT THE CRUISE ON WAY TO WORK AND GO TO SET IT ON WAY HOME BUT CRUISE CONTROL NOT WORKING. MIGHT NOT WORK FOR COUPLE DAYS OR A WEEK THEN IT WILL START WORKING AGAIN AND WORK FOR AWHILE AND THEN QUIT WORKING AGAIN. THIS HAS BEEN AN ONGOING ISSUE FOR ALMOST A YEAR. HAS THERE BEEN A RECALL ON THIS ISSUE
NHTSA ODI 11242938