Aug 6, 2019Transmission & drivetrain
CLUTCH GOES STRAIGHT TO THE FLOOR AND DOES NOT COME BACK UP. CAN NOT SHIFT AND/OR ACCELERATE MAKING IT IMPOSSIBLE TO DRIVE THE CAR. THIS HAS HAPPENED TO ME TWICE. BEEN DRIVING ON THE FREEWAY - TRAFFIC STARTS TO SLOW DOWN, I GO TO SHIFT DOWN AND CLUTCH GOES OUT AND DOESN'T COME BACK UP. VERY SCARY WHEN YOU ARE IN THE FAST LANE GOING 65 MILES AND YOUR CLUTCH DOESN'T WORK. BOTH TIMES THE SLAVE CYLINDER HAD TO BE REPLACED.
NHTSA ODI 11241981
Aug 5, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT CALLED MARK PORTER CHRYSLER DODGE JEEP RAM (308 E MAIN ST, POMEROY, OH 45769) AND WAS PROVIDED THE SAME INFORMATION. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 11241780
Aug 5, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING 35 MPH, THE ENGINE STARTED TO REV AND THE RPMS INCREASED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO MOVE FORWARD. THE CONTACT STATED THAT THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. ON A DIFFERENT OCCASION, THE VEHICLE FAILED TO SHIFT AND OPERATE IN REVERSE. THE VEHICLE WAS TAKEN TO PARKWAY CHRYSLER DODGE JEEP RAM (LOCATED AT 21560 HALL RD, CLINTON TWP, MI 48038, (586) 465-7210), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 117,000.
NHTSA ODI 11241853
Aug 1, 2019Transmission & drivetrain
MY VEHICLE HAS HAD AN ACTIVE RECALL THAT I HAVE BEEN CONTACTING THE DEALERSHIP ABOUT FOR MONTHS TO GET REPAIRED AND I WAS CONTINUALLY TOLD THAT I WOULD BE CONTACTED AND I NEVER WAS. TODAY, ON AUGUST 1, 2019 AS I WAS BACKING OUT OF A PARKING SPOT IN A PARKING LOT, MY TRANSMISSION SHIFTER CABLE FAILED AND CAUSED MY CAR TO GET STUCK IN REVERSE AND I WAS NOT ABLE TO SHIFT TO PLACE MY CAR IN DRIVE. I HAD TO REMOVE THE BATTERY CABLES UNDER THE HOOD AND THE GEAR COVER FROM INSIDE THE CAR AND MANUALLY SWITCH MY CAR TO NEUTRAL AND HAVE MY CAR PUSHED HOME. I THEN CALLED MOPAR TO ASK WHAT THE REMEDY WAS FOR FIXING THE RECALL ISSUE AND I WAS INFORMED THAT I WOULD NEED TO PAY OUT OF POCKET TO HAVE MY CAR REPAIRED AND THAT I WOULD LATER GET REIMBURSED. THIS IS NOT POSSIBLE FOR ME NOW DUE TO MY FINANCES AND I WAS UNDER THE IMPRESSION THAT AN ACTIVE RECALL WAS TO BE FIXED FREE OF CHARGE. I'M NOT UNDERSTANDING WHY I WILL NEED TO PAY OUT OF POCKET FOR THIS ISSUE.
NHTSA ODI 11241205
Jul 31, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING AT ANY SPEED, THE TRANSMISSION WOULD SLIP INTO NEUTRAL WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER, DISCONNECTED THE BATTERY, RECONNECTED THE BATTERY, RESTARTED THE ENGINE, AND THE VEHICLE DROVE NORMALLY. IN ADDITION, THE CHECK ENGINE AND TRANSMISSION INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE TRANSMISSION WAS MADE BY ALFA ROMEO. THE VEHICLE WAS TAKEN TO ALFA ROMEO BURLINGAME (2 CALIFORNIA DR, BURLINGAME, CA 94010, (877) 895-2009) WHERE THE MECHANIC STATED THAT A NEW TRANSMISSION WOULD BE $7,000. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WENT TO ANOTHER UNKNOWN DEALER AND WAS INFORMED THAT A COMPUTER UPDATE WAS NEEDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WERE WORKING WITH THE LOCAL DEALER. THE FAILURE MILEAGE WAS 11,800. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 11240929
Jul 30, 2019Transmission & drivetrain
MY CAR'S TRANSMISSION SHIFT CABLE BUSHING BROKE. I HAD IT TOWED IN BY A FRIEND. DODGE DID HAVE THE PARTS IN STOCK AND WON'T GET THEM UNTIL JUNE10, 2019, SO IN ORDER TO GET TO WORK I HAD TO GET A RENTAL. CHRYSLER DOESN'T WANT TO REFUND MY MONEY FOR RENTAL CAR ONLY REFUND REPAIR WORK FOR THE CAR TO BE FIXED.
NHTSA ODI 11240538
Jul 29, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. AFTER PARKING THE VEHICLE, THE GEAR SHIFTER WOULD NOT SWITCH INTO THE PARK POSITION. UPON INSPECTION, IT WAS DISCOVERED THAT THE SHIFT CABLE DETACHED. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 67,000.
NHTSA ODI 11240374
Jul 29, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE REVERSING DOWN THE DRIVEWAY, THE VEHICLE STALLED AND BECAME STUCK IN PARK IN THE MIDDLE OF THE ROAD. THE GEAR SHIFTER WOULD NOT MOVE OUT OF THE PARK POSITION. THE CONTACT CALLED THE POLICE AND THEY HAD TO BLOCK THE ROAD. THE CONTACT WAS LATER ABLE TO MOVE THE GEAR SHIFTER OUT OF PARK. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 91,000.
NHTSA ODI 11240462
Jul 26, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. WHEN THE VEHICLE WAS STARTED, THE GEAR SHIFTER WOULD NOT MOVE OUT OF PARK AND THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO THOMPSON CHRYSLER DODGE JEEP RAM BALTIMORE (124 NORTH POINT BLVD, BALTIMORE, MD 21224, (410) 690-4214) WHERE IT WAS DETERMINED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI 11235168
Jul 25, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. VICTORVILLE MOTORS (14617 CIVIC DR, VICTORVILLE, CA 92394, (760) 843-8317) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER PROVIDED THE CONTACT WITH CASE NUMBER: 59354283. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11234808
Jul 23, 2019SteeringTransmission & drivetrainElectrical system
I BOUGHT A DODGE DART 2013 LIMITED EDITION (OR WAS TALKED INTO IT BY YOUR SALESPEOPLE) I WANTED THIS TO BE MY LAST CAR AND I ACTUALLY REALLY LIKED IT. THEN I STARTED HAVING TRANSMISSION PROBLEMS WITH THE CAR SHIFTING INTO NEUTRAL RANDOMLY. I TOOK IT TO A DODGE DEALER BUT THE PROBLEM PERSISTED. THIS HAPPENED THREE TIMES AND THEY SAID THEY DID EVERYTHING THEY COULD. A LEMON LAW FIRM CONTACTED ME AND SAID THEY COULD REPLACE THE CAR IF I HAD 3 OCCURRENCES WITH RECEIPTS WHICH I SUBMITTED TO THEM. THEY SAID CHRYSLER WAS GIVING ME $3900. I WAS CONFUSED BECAUSE I THOUGHT THEY WERE GIVING ME ENOUGH TO REPLACE THE CAR. THEY EXPLAINED CHRYSLER DIDN'T WANT TO DO THAT. I ACTUALLY FORGOT ABOUT IT (THAT WAS 2016) AND THOUGHT THE ISSUE HAD BEEN FIXED SO I WAS HAPPY. NOW THIS PAST JULY 4TH 2019 MY TRANSMISSION PROBLEMS HAVE RETURNED. MY CAR HAS 48,000 ONLY AND NOT EVEN THE DODGE EXTENDED WARRANTY (WHICH I WANTED TO NOW PURCHASE) DO NOT COVER 2013 MODELS. THAT SPEAKS VOLUMES TO ME. THEY KNOW THEY SOLD ME A LEMON AND ONE THAT IS NOT SAFE. I CAN'T AFFORD A NEW CAR AND HAVE NOW LEARNED THAT LEMONS ARE BOUGHT AND SOLD BACK TO THE PUBLIC. I WILL NEVER BUY OR SPEAK WELL ABOUT CHRYSLER AGAIN. YOU ARE A FRAUDULENT COMPANY. I WANTED A HONDA ORIGINALLY BUT WAS TALKED OUT OF IT BY NEIGHBORS WHO WORK FOR CHRYSLER. I WILL BE CALLING DEENA CENTOFANTI FROM CHANNEL 2 FOX TO TELL HER I WAS SOLD AN UNSAFE CAR AND I AM STUCK WITH IT. THEY ALREADY KNOW THAT CHRYSLER KNEW THE SYSTEM DESIGN WAS FAULTY IN 2012 BUT RELEASED THE 2013 ANYWAY. SHAMEFUL.
NHTSA ODI 11234102
Jul 23, 2019Transmission & drivetrain
CLUTCH MASTER CYLINDER FAILURE.
NHTSA ODI 11234243
Jul 23, 2019Transmission & drivetrain
DODGE DART SHIFTER CABLE SAFETY RECALL HAS NOT YET BEEN FIXED NOR IS THERE A REMEDY FOR IT YET. IT HAS BEEN QUITE A FEW MONTHS AND I HAVEN'T BEEN ABLE TO DRIVE MY CAR. THERE HASN'T BEEN AN INCIDENT BUT I HAVE BEEN MONTHS WITHOUT A CAR THAT I NEED TO BE ABLE TO DRIVE AND AM PAYING FOR.
NHTSA ODI 11234263
Jul 23, 2019Transmission & drivetrain
I WAS IN A PARKING SPOT IN NEUTRAL AND WENT TO SHIFT INTO REVERSE AND THE CORD ON THE REVERSE POPPED.
NHTSA ODI 11234257
Jul 22, 2019Transmission & drivetrainEngine
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PUSHED OVER TO THE SIDE OF THE ROAD BY THE DRIVER AND ANOTHER PERSON. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO ATHENS DODGE CHRYSLER JEEP RAM (LOCATED AT 4145 ATLANTA HWY, ATHENS, GA 30606, (706) 549-7555) WHERE IT WAS DIAGNOSED THAT THE ENGINE AND TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THE DRIVER HAD TO PLACE A ROCK UNDER THE WHEEL TO KEEP IT FROM ROLLING BACKWARDS. THE CONTACT ALSO STATED THAT THE GEAR SHIFTER SEIZED WHILE DRIVING. THE CONTACT DID NOT RECALL IF A WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AKINS FORD (LOCATED AT 220 W MAY ST, WINDER, GA 30680, (770) 867-9136) WHERE IT WAS DIAGNOSED AND REPAIRED. THE CONTACT STATED THAT SHE WAS NOT AWARE OF WHAT WAS DIAGNOSED OR REPLACED, BUT BELIEVED IT PERTAINED TO THE TRANSMISSION. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL WAS FOR THE GEAR SHIFTER AND NOT THE TRANSMISSION. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 11233772
Jul 22, 2019Transmission & drivetrain
I HAVE A RECALL WARNING THAT THE DODGE DART SHIFTING CABLE MAY BREAK AND THIS DID HAPPEN ON MY VEHICLE. THE DODGE DART IS AT THE DODGE DEALER AND THEY TELL ME I HAVE TO PAY TO REPLACE THE SHIFTING CABLE BECAUSE THERE IS NO PERMANENT FIX YET. I SHOULD NOT HAVE TO PAY ANYTHING FOR DODGE TO FIX THE PROBLEM REGARDLESS IF THERE IS NO PERMANENT FIX TO THE PROBLEM YET.
NHTSA ODI 11233792
Jul 22, 2019Transmission & drivetrain
IN THE MORNINGS WHEN I FIRST START THE CAR MY CLUTCH PEDAL STICKS DOWN AND I HQVE TO PULL IT UP USING MY FOOT/HAND. I HAVE DONE SOME RESEARCH AND THIS IS A WELL KNOWN ISSUE FOR MANUAL TRANSMISSION DARTS. HUNDREDS OF PEOPLE HAVE CALLED CHRYSLER ABIUT THE ISSUE AND THEY REFUSE TO DO ANYTHING ABOUT IT. FOR THE PEOPLE WHO HAVE PAID OUT OF POCKET SAY THAT IT IS A SLAVE/ MASTER CYLINDER ISSUE AND IF NOTHING IS DONE DURING EARLY STAGES LIKE STARTING YOUR CAR IN THE MORNING. IT DOES START TO HAPPEN WHILE DRIVING DOWN THE ROAD AND DOES CAUSE FURTHER DAMAGE. I FEEL THAT THIS IS A HUGE SAFTEY CONCERN THAT THEY SHOULD FIX.
NHTSA ODI 11233961
Jul 19, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING AND ATTEMPTING TO MAKE A TURN AT 10 MPH, THE VEHICLE STALLED AND BEGAN COASTING FORWARD WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED HOME. THE CONTACT THEN CALLED YAKLIN CHRYSLER DODGE JEEP RAM (1550 W KINGSBURY ST, SEGUIN, TX 78155, (830) 303-3005) AND WAS INFORMED THAT SHE WOULD HAVE TO PAY FOR A DIAGNOSTIC TEST. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 112,000.
NHTSA ODI 11233460
Jul 17, 2019Transmission & drivetrain
THE SHIFTER CABLE KEEPS COMING OFF AND NO ONE CAN FIX IT YET. IT IS A SAFETY DEAL FOR ME AND MY FAMILY. THERE IS A RECALL ON IT BUT WHEN I CALL DODGE CAR LOTS THEY SAY IT CAN'T BE FIXED CAUSE THERE IS NO SOLUTION FOR IT. I HAVE ALMOST HIT ANOTHER CAR BECAUSE IT HAS CAME OFF NOT ONCE BUT SEVERAL TIMES. THERE NEEDS TO BE A SOLUTION FOR THIS CAUSE IT'S NOT SAFE
NHTSA ODI 11232952
Jul 16, 2019Transmission & drivetrain
"TAKATA RECALL" ABOUT TWO YRS AGO MY LOST CONTROL AS I TRIED TO PUT IT IN REVERSE, IT APPEARED THAT THE SHIFTING CABLE CAME APART IN THE PARKING LOT OF A FAMILY DOLLAR IN MY HOME TOWN. AS I WAS BACKING OUT OF THE PARKING SPACE I WAS UNABLE TO STOP MY VEHICLE WHILE IT WAS IN REVERSE , I IMMEDIATELY HAD TO USE THE EMERGENCY BRAKES TO STOP IT. HAD IT REPLACE BY A PERSONAL MECHANIC. WAS OUT OF TRANSPORTATION FOR ABOUT TWO WEEKS, BECAUSE HAS TO ORDER THE PART FROM THE DEALERSHIP.
NHTSA ODI 11232161
Jul 12, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE REMEDY AND PART WITHIN A REASONABLE TIME FRAME CONCERNING NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). ALL STAR DODGE CHRYSLER JEEP RAM (11503 ST CHARLES ROCK RD, BRIDGETON, MO 63044, (314) 291-2050) INDICATED THAT THE REMEDY AND PART HAD NOT BEEN SUPPLIED YET FROM THE MANUFACTURER. THE RECALL WAS ISSUED ON APRIL 11, 2019. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11231445
Jul 6, 2019Transmission & drivetrain
CLUTCH STICKS DOWN AND HAS TO BE PULLED BACK UP MANUALLY. AT TIMES IT IS DIFFICULT TO SWITCH GEARS AS IT DOESN'T SEEM TO FULLY DISENGAGE. HAPPENS REGARDLESS OF DRIVING SITUATIONS OR TEMPERATURE. HAVE SEEN MULTIPLE COMPLAINTS ON DODGE FORUMS DESCRIBING THE SAME ISSUE.
NHTSA ODI 11229778
Jul 5, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING 5 MPH AND SHIFTING INTO PARK, THE VEHICLE CONTINUED TO MOVE FORWARD. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO NICHOLS DODGE CHRYSLER JEEP (LOCATED AT 988 PLANTATION DR, BURLINGTON, NC 27215, (336) 229-6901) WHERE NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN) WAS CONTRIBUTED TO THE FAILURE. THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 108,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11229565
Jul 5, 2019Transmission & drivetrain
THIS RECALL IN NOT AVILABLE IN MEXICO AND MY CAR HAS FAILED, HAS FAILED, EXACTLY AS THE RECALL SAYS MANUFACTURER RECALL NUMBERV34 NHTSA RECALL NUMBER19V-293 I DIAL MOPAR MEXICO BUT THEY DONT EVEN NOW ABOUT THIS RECALL
NHTSA ODI 11229631
Jul 2, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE ATTEMPTING TO DRIVE, THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE CONTACT'S PERSONAL MECHANIC NOTICED THAT THE SHIFTER CABLE WAS DETACHED AND THEY RECONNECTED IT BACK TO THE TRANSMISSION. THE VEHICLE WAS ABLE TO SHIFT OUT OF PARK AND WAS ABLE TO DRIVE; HOWEVER,THE FAILURE RECURRED WHEN SHIFTING GEARS. THE CONTACT DROVE THE VEHICLE TO BRANDON DODGE ON BROADWAY (LOCATED AT 5600 S BROADWAY, LITTLETON, CO 80121, (303) 794-4205) WHERE IT WAS DIAGNOSED THAT THE ENTIRE SHIFT CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE RECALL WAS NOT YET RELEASED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
NHTSA ODI 11228961