Sep 23, 2019Transmission & drivetrain
THE TRANSMISSION SHIFT CABLE BUSHING BROKE AND THE CAR IS STUCK IN REVERSE AND UNABLE TO DRIVE OR TURN OFF. THE VEHICLE IS IN MY DRIVEWAY. RECALL IS ALREADY ISSUED BUT WOULD HAVE BEEN NICE TO RECEIVE THE LETTER BEFORE 2 DAYS AGO WHEN THE RECALL WAS ISSUED IN FEBRUARY!
NHTSA ODI 11257278
Sep 23, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). AFTER CONTACTING AUTONATION DODGE (2201 VICTORY DR, COLUMBUS, GA), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WOULD NOT BE AVAILABLE FOR APPROXIMATELY TWO TO THREE WEEKS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11257418
Sep 18, 2019Transmission & drivetrain
TOOK MY VEHICLE IN TO HAVE THE SHIFTER CABLE REPLACE DUE TO A CURRENT RECALL. MY CAR WOULD NOT COME OUT OF PARK BECAUSE OF THIS, THE DEALERSHIP SAID THAT IT WAS FIXED BUT A DAY LATER IT HAPPENED AGAIN. I TOOK IT BACK AND THEY HAD IT A DAY AND A HALF, THEY FINALLY CALLED TO TELL ME THAT NOW MY TRANSMISSION SHIFTER SOLENOID WAS BAD AND THAT IT WOULD BE $800 TO FIX. I TOOK THE CAR IMMEDIATELY TO ANOTHER MECHANIC BECAUSE THE DEALERSHIP SAID THAT IT WASN'T PART OF THE RECALL AND I DIDN'T WANT TO PAY THAT AMOUNT IF I DIDN'T HAVE TO. THE OTHER MECHANIC TOLD ME TO TAKE IT BACK TO THE DEALERSHIP AFTER HE LOOKED AT IT BECAUSE MORE THAN LIKELY THEY CAUSED THE DAMAGE WHEN THEY WERE REPLACING THE BUSHING. I CALLED AND SPOKE TO THE MANAGER AND HE TOLD ME THAT THE TECH SAID THEY DIDN'T DAMAGE IT AND THAT THE RECALL WAS ALL THEY WERE TOLD TO FIX AND THAT THEY WEREN'T TOLD TO FIX THE ISSUE WITH THE CAR NOT COMING OUT OF PARK. I HAVE THE PAPER WORK THAT STATES WHY THE CAR WAS THERE AND IT STATES THAT, THAT WAS THE REASON I BROUGHT IT IN. I'VE NEVER HAD SO MUCH TROUBLE WITH A CAR BEFORE. DODGE SHOULD HAVE NEVER SOLD THESE VEHICLES. IN 2015 THEY HAD TO REPLACE MY ENTIRE TRANSMISSION DUE TO A RECALL AND MY VEHICLE RANDOMLY STOPPING WHILE DRIVING. THIS VEHICLE IS EXTREMELY UNSAFE. THE CRUISE CONTROL HAS WORKED INTERMITTENTLY SINCE I BOUGHT IT NEW IN 2013 AND I TOOK BACK AND THEY SAID IT WAS FINE. MY CHECK ENGINE LIGHT COMES ON EVERY OTHER TIME I GET GAS TELLING ME THAT THERE'S A PROBLEM WITH THE CAP WHICH THERE ISN'T, I HAD IT CHECKED.
NHTSA ODI 11256459
Sep 16, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT OUT OF REVERSE. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S RESIDENCE AND MANUALLY SLID THE SHIFTER CABLE ONTO THE TRANSMISSION, WHICH ENABLED THE CONTACT TO DRIVE THE VEHICLE. THE INDEPENDENT MECHANIC MENTIONED THAT THE BUSHING THAT WAS CONNECTED TO THE SHIFTER CABLE WAS CORRODED AND DETACHED FROM THE TRANSMISSION. THE INDEPENDENT MECHANIC CONTACTED WEEKS IN BENTON (1627 N MAIN ST, BENTON, IL 62812) TO PURCHASE THE PART NEEDED FOR THE REPAIR AND WAS INFORMED THAT THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE MECHANIC WAS INFORMED TO BRING THE VEHICLE TO THE DEALER. THE CONTACT WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE DEALER REFUSED TO ORDER THE PART OR SERVICE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
NHTSA ODI 11255915
Sep 6, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEAVER DODGE (2174 W MARKET ST, POTTSVILLE, PA 17901, (866) 639-1309) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11253703
Sep 3, 2019Transmission & drivetrainElectronic Stability Control (esc)Engine
I TOOK MY CAR IN FOR A RECALL AND AS OF MAY 13TH I'M STILL WITHOUT MY VEHICLE AND STILL HAVING TO MAKE THE PAYMENT PLUS INSURANCE. I DON'T KNOW WHEN I WILL GET MY CAR BUT IT HAS BEEN IN THE SHOP ENOUGH TIMES I FILED FOR A BREECH OF WARRANTY BUT CHRYSLER ONLY OFFERED ME 4000 TAKE AWAY THE 2000 FOR ATTORNEY FEES SO 2000 IS WHAT I WOULD HAVE WALKED AWAY WITH. I DID NOT ACCEPT THE OFFER AND NOW I'M TRYING TO FIGURE OUT WHAT TO DO. MY CAR DOESN'T HAVE A REMEDY FOR THE ISSUE BUT IT'S HAD TRANSMISSION PROBLEMS SINCE DAY 1 HAD NEW ENGINE NEW TURBO NEW STARTER NEW GASKETS NEW RADIATOR AND MUCH MORE AND NOTHING HAS BEEN BECAUSE OF NEGLECT. I TRULY FEEL I HAVE A LEMON ON MY HANDS AND NEED HELP GETTING INTO A SAFE CAR. THE DEALERSHIP WON'T DO ANYTHING ABOUT IT TOLD ME TO GET A LAWYER SO I DID BUT UNLESS WE AGREED ON AN AMOUNT THEY WOULDN'T PROCEED. MY CAR IS UNSAFE TO DRIVE AND I'M TRYING TO GET A LAWYER THAT CAN TAKE CARE OF THIS OR HELP ME GET A SAFER CAR FOR ME AND MY KIDS.*DT CONSUMER STATED PCM/TCM HAS BEEN A RECALL IN THE PAST ENGINE LIGHT BEING ON IS CODE P2096 WHICH CAUSED LEAK IN ONE OF THE HOSES.*JB *JS
NHTSA ODI 11252835
Sep 3, 2019Transmission & drivetrain
I WAS DRIVING IN STOP AND GO RUSH HOUR TRAFFIC ON THE FREEWAY. MY CLUTCH SEEMED SOFT WHEN I DOWNSHIFTED AS TRAFFIC WAS SLOWING FROM 65 MPH. THE NEXT TIME I SHIFTED THE CLUTCH WENT TO THE FLOOR AND THE TRANSMISSION WAS DISENGAGED. I COULDN'T SHIFT. I WAS ABLE TO COAST TO THE SHOULDER AND WAIT FOR A TOW.
NHTSA ODI 11252940
Sep 2, 2019Transmission & drivetrain
VEHICLE STALLS WHEN DRIVING. RANDOMLY STALLS EVEN WHEN ATTEMPTING TO BREAK. CAN INCREASE THE LIKELIHOOD OF A CAR ACCIDENT OCCURRING. MAKES IT DIFFICULT TO GO FASTER BECAUSE THEN CAR STALLS A LOT AND CAUSES BREAK LIGHT TO FLASH ON AND OFF. THIS MAINLY HAPPENS WHEN THE CAR IS ON DRIVE ALTHOUGH SOMETIMES THE CAR CAN FEEL JITTERY WHEN BEING ON PARK.
NHTSA ODI 11252718
Aug 30, 2019Transmission & drivetrainBrakes
WHILE DRIVING AND SHIFTING THROUGH AN INTERSECTION I WAS NO LONGER ABLE TO SHIFT INTO GEAR. I WAS STUCK IN GEAR. 2 WEEKS PRIOR MY PARKING BREAK WOULD NOT ENGAGE, AS THE BREAK CALIPER WAS STUCK OPEN
NHTSA ODI 11252495
Aug 30, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO HESITATE WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT CUMMINS CHRYSLER (LOCATED AT 4901 E MAIN ST, WEATHERFORD, OK 73096, (580) 772-5086) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 76,208. PARTS DISTRIBUTION DISCONNECT.*DT*DT CONSUMER STATED I JUST HEARD FROM THE DEALERSHIP ABOUT MY CAR THE PART THAT WAS ORDERED CAME IN MAIL AND WAS ALREADY BROKE AND THE PART THAT THE PREVIOUS DEALERSHIP HAD PUT IN WAS ALSO BROKE AS WELL. SO I'M NOT SURE IF THIS PART THAT IS FOR THE TRANSMISSION IS JUST THAT FRAGILE THAT IT CANT EVEN MAKE IT THROUGH THE SHIPPING PROCESS BUT I WANTED TO MAKE AWARE THAT THE PART MUST HAVE SOME KIND OF DEFECT FOR IT BEING THE 3RD ONE AND THIS LAST ONE WAS NEVER EVEN PUT ON MY CAR AS IT CAME IN THE MAIL ALREADY BROKE.*JB CONSUMER STATED THERE WAS TRANSMISSION ISSUES AT LEAST 16 TIMES. *JB
NHTSA ODI 11252507
Aug 29, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE ATTEMPTING TO PARK AND DRIVE IN REVERSE, THE GEAR SHIFT FAILED TO SHIFT INTO DRIVE. THE CONTACT ENGAGED THE EMERGENCY BRAKE AND HAD THE VEHICLE TOWED HOME. THE CONTACT STATED THAT THE VEHICLE WAS POWERED OFF, BUT THE REVERSE LIGHTS WERE STILL ILLUMINATED, INCLUDING ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL. IN ADDITION, THE TRANSMISSION CABLE WAS DISCONNECTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN), BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO AUTO GRUPO CHRYSLER (1102 CALLE JUAN PEA REYES, SAN JUAN, PR 00924) WHERE IT WAS DETERMINED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11252199
Aug 28, 2019Transmission & drivetrainSpeed control
THE HYDRAULIC SHIFT ACTUATOR WILL FAIL - OFTENTIMES/SEEMINGLY IN THE HEAT & SUN AFTER PROLONGED EXPOSURE. THIS CAUSES THE VEHICLE TO A. IF IT IS NOT DRIVING, YOU WILL GET THE "SERVICE TRANSMISSION ERROR" AND THE VEHICLE WILL NOT TURN ON; B. IF YOU ARE DRIVING, SHIFTING BECOMES DANGEROUS AND ERRATIC. NOTE: THIS ISN'T COVERED UNDER YOUR WARRANTY BECAUSE IT HAS LIKELY EXPIRED. IF YOU HAVE A THIRD PARTY WARRANTY, YOU WILL NEED TO "PROVE THE FAILURE". WITH THAT BEING SAID, THIS APPEARS TO HAPPEN TOWARDS THE AFTERNOON/EVENING IN MY CASE (WHEN IT'S THE HOTTEST AND HAS SAT IN THE SUN ALL DAY). IT HAS SHIFTED ERRATICALLY ON ME MULTIPLE OVER THE LAST FEW WEEKS - I AM HIGHLY SUSPECT THAT THIS PART MAY BECOME A FUTURE RECALL PART. MY VEHICLE IS UNDER 47,000 MILES, SO THIS SHOULD NOT BE AN ISSUE. CONSIDERING OTHER TRANSMISSION PROBLEMS, I WOULD BE AWARE. IT HAS ALMOST CAUSED MULTIPLE ACCIDENTS FOR ME (I HAVE A CLEAN MVR). THE ERRATIC SHIFTING WILL HAPPEN AT ALL SPEEDS.
NHTSA ODI 11252112
Aug 26, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN) SEVERAL MONTHS AGO. IVERSON CHRYSLER (600 S BURR ST, MITCHELL, SD 57301) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. WHILE ATTEMPTING TO PARK THE VEHICLE IN THE DRIVEWAY, THE VEHICLE FAILED TO SHIFT OUT OF DRIVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11246410
Aug 23, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WHILE IDLING AND THE INSTRUMENT PANEL DISPLAYED "NO GEAR AVAILABLE". THE VEHICLE WAS TOWED TO CHAPMAN DODGE CHRYSLER (3800 N 89TH ST, SCOTTSDALE, AZ 85251) WHERE IT WAS DIAGNOSED THAT THE TRAN HYDRAULIC CONTROL ASSEMBLY FAILED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER A WEEK PRIOR TO BE REPAIRED FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 59718867. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
NHTSA ODI 11246023
Aug 21, 2019Transmission & drivetrain
THIS IS FOR RECALL V34. WHICH WAS ISSUED EARLY IN THE YEAR. MY WIFE WAS DRIVING DOWN THE HIGHWAY, 1 NEAR ROBINSON ILLINOIS TO BE EXACT AND THE CAR JUST STOPPED DRIVING FORCING HER TO STEER ONTO THE SIDE OF A VERY BUSY HIGHWAY! THIS COULD HAVE BEEN VERY BAD!!!! I FIND IT INSANE THAT CHRYSLER IS DRAGGING THEIR FEET ON THIS PART! MY WIFE COULD HAVE BEEN KILLED!!!!! NOT TOO MENTION IF MY DAUGHTER AND I WERE IN THE CAR WHEN THIS HAPPENED. CHRYSLER KNOWS THIS PART AND THESE CARS ARE UNSAFE BUT ARE NOT WILLING TO DO ANYTHING ABOUT IT! ON TOP OF EVERYTHING YOU WANT ME TO DISH OUT THE MONEY TO PUT ANOTHER RECALLED PART ON MY CAR, NO THANKS!! DO SOMETHING ABOUT THIS.
NHTSA ODI 11245521
Aug 20, 2019Transmission & drivetrain
I WAS PULLING OUT OF MY DRIVEWAY AND WENT TO SHIFT FROM REVERSE TO DRIVE. MY SHIFT WOULD MOVE, BUT MY CAR WAS STUCK IN NEUTRAL. I HAD TO PUSH MY CAR OUT OF THE ROAD AND SINCE IT WAS NOT IN PARK, COULD NOT COMPLETELY TURN IT OFF AND REMOVE MY KEY. I SET THE EMERGENCY BRAKE AND HAD TO DISCONNECT BATTERY SINCE ACCESSORIES WOULD NOT TURN OFF. CAR WAS TOWED TO DEALERSHIP ON 08/09/2019. PER RECALL, THE RECALL COVERS DODGE DART COMPACT CARS FROM 2013 THROUGH 2016 WITH SIX-SPEED AUTOMATIC TRANSMISSIONS. THE COMPANY SAYS A BUSHING CAN FAIL, CAUSING THE SHIFTER CABLE TO COME LOOSE FROM THE TRANSMISSION. THAT MEANS WHEN A DRIVER SHIFTS TO PARK OR ANOTHER GEAR, THE GEAR MAY NOT CHANGE AND THE CAR COULD ROLL AWAY. PARTS FOR RECALL WILL NOT BE AVAILABLE UNTIL SEPTEMBER. DEALERSHIP CANNOT FIX AT THIS TIME AND MANUFACTURER OFFERED NO ASSISTANCE.
NHTSA ODI 11245276
Aug 15, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE VEHICLE SHIFTED GEARS ERRATICALLY. EITHER THE GEAR WOULD UNEXPECTEDLY CHANGE TO ANOTHER GEAR OR NOT CHANGE AT ALL. IN ADDITION, THE SERVICE TRANSMISSION AND CHECK ENGINE WARNING INDICATORS REMAINED ILLUMINATED AT ALL TIMES. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V542000 (POWER TRAIN), BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO RUGE'S CHRYSLER DODGE JEEP (6882 US 9, RHINEBACK, NY 12572, 845-876-1076) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED. THE MANUFACTURER WAS CONTACTED, BUT NO RESOLUTION WAS PROVIDED. THE FAILURE MILEAGE WAS 103,000.
NHTSA ODI 11244209
Aug 13, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 11243784
Aug 13, 2019Transmission & drivetrain
THE TRANSMISSION SHIFT CABLE BUSHING RECALL (V34/NHTSA 19V-293) WAS ISSUED APRIL 11TH 2019, IT HAS BEEN FOUR MONTHS AND THERE IS STILL NO REMEDY IS AVAILABLE FROM DODGE.
NHTSA ODI 11243798
Aug 12, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE TRAVELING 70 MPH, THE VEHICLE JERKED AND LOST ACCELERATION. IN ADDITION, THE MESSAGE "GEAR SHIFT NOT AVAILABLE, SHIFT TO NEUTRAL, ENGAGE IN REVERSE" APPEARED ON THE MESSAGE CENTER. AFTERWARDS, THE VEHICLE OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE STARTED APPROXIMATELY TWO WEEKS AGO AND WAS GETTING WORSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). GARAVEL JEEP/CHRYSLER/DODGE (300 WESTPORT AVE, NORWALK, CT 06851) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11243341
Aug 9, 2019Transmission & drivetrainElectrical system
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE PARKING IN THE DRIVEWAY, THE CONTACT WAS UNABLE TO SHIFT FROM REVERSE TO PARK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO TURN OFF THE IGNITION AND USE THE EMERGENCY BRAKE TO PARK THE VEHICLE; HOWEVER, THE KEY COULD NOT BE EJECTED FROM THE IGNITION. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT LANDMARK CHRYSLER DODGE JEEP RAM OF ATLANTA (LOCATED AT 5745 PEACHTREE INDUSTRIAL BLVD, CHAMBLEE, GA 30341, (678) 825-6582) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11242761
Aug 9, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND THE REARVIEW CAMERA WAS WORKING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO SMITH HAVEN CHRYSLER JEEP DODGE RAM (794 JERICHO TURNPIKE, ST JAMES, NY 11780, (631) 863-2000). THE CONTACT INFORMED THE DEALER THAT SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT ASKED IF THE RECALL REPAIR COULD BE PERFORMED SINCE SHE WAS ALREADY PRESENT; HOWEVER, SHE WAS INFORMED THAT THE PART WAS UNAVAILABLE FOR THE RECALL REPAIR. THREE HOURS AFTER LEAVING THE DEALER, THE CONTACT ATTEMPTED A U-TURN, BUT HAD TO BACK THE VEHICLE UP TO COMPLETE THE TURN. WHEN THE VEHICLE WAS PLACED BACK IN DRIVE, IT WOULD NOT GO FORWARD. THE CONTACT WAITED UNTIL THE TRAFFIC SLOWED DOWN AND THEN DROVE IN REVERSE TO GET THE VEHICLE ONTO THE SIDE OF THE ROAD. THE VEHICLE FAILED TO TURN OFF. THE CONTACT STATED THAT THE GEAR SHIFTER COULD SHIFT TO OTHER GEARS; HOWEVER, THE VEHICLE STILL DROVE IN REVERSE. AFTER THREE HOURS, THE DRIVER WAS ABLE TO POWER OFF THE ENGINE. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS RELATED TO THE RECALL. THE DEALER STATED THAT THERE WAS A TEMPORARY REMEDY, BUT IT WAS ON BACKORDER. THE MANUFACTURER WAS NOTIFIED MULTIPLE TIMES OF THE FAILURE AND PROVIDED CASE NUMBER: 59500279. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11242799
Aug 9, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE TRANSMISSION SERVICE WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE VEHICLE WAS LATER TAKEN TO NORTHWEST HILLS CHRYSLER JEEP DODGE RAM (2033E MAIN ST, TORRINGTON, CT 06790, (860) 482-0700) WHERE THE CONTACT WAS INFORMED THAT THERE WAS AN UNKNOWN RECALL REGARDING THE BRACKET IN THE TRANSMISSION. THE DEALER DIAGNOSED THAT A NEW TRANSMISSION CONTROL MODULE (TCM) WAS NEEDED. THE TECHNICIAN INFORMED THE CONTACT THAT THE TCM WAS PART OF THE RECALL. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, WHILE DRIVING, THE TRANSMISSION WAS NOT SHIFTING CORRECTLY. WHEN THE CONTACT ARRIVED HOME, THE GEAR SHIFTER FAILED TO SHIFT OUT OF GEAR. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER. 59535744. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. THE VIN WAS INVALID.
NHTSA ODI 11242827
Aug 9, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE ATTEMPTING TO SHIFT THE VEHICLE FROM PARK, THE SHIFTER CABLE FAILED TO OPERATE WITHOUT WARNING. AS A RESULT, THE CONTACT HAD TO HAVE THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE MECHANIC. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 94,000.
NHTSA ODI 11242914
Aug 6, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT WAS ADVISED THAT THE PART WOULD BE AVAILABLE IN TWO WEEKS ON AUGUST 31, 2019. THE CONTACT STATED THAT THE SHIFTER CABLE WAS DAMAGED. THE VEHICLE WAS TOWED TO SUPERIOR DODGE CHRYSLER JEEP RAM (1201 EXCHANGE AVE, CONWAY, AR 72032, (501) 329-2661) WHERE IT REMAINED SINCE MID JULY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
NHTSA ODI 11241983