Jul 19, 2016Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10885991
Jul 18, 2016Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALSO, WHILE DRIVING APPROXIMATELY 7 MPH AND APPROACHING A RAIL ROAD TRACK, THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS DRIVEN HOME AND STAYED PARKED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,600. UPDATED 09/20/16*LJ *CN
NHTSA ODI 10885567
Jul 17, 2016AirbagsBrakesCrash1 injury
I'M SENDING THIS COMPLAINT BECAUSE I WAS INVOLVED IN AN AUTO ACCIDENT WHERE I WAS GOING 70 MPH AND UPON IMPACT THE AIR BAG NEVER DEPLOYED AND I WAS HIT I'M MY CHEST BY THE STEERING WHEEL I THOUGHT THAT WAS THE PURPOSE OF AIRBAGS. THE VEHICLE WAS IN MOTION ON THE HIGHWAY
NHTSA ODI 10885319
Jul 14, 2016Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE LOST BRAKING ABILITY ONCE WHILE DRIVING 5 MPH. THE APPROXIMATE FAILURE MILEAGE WAS 2,600. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/06/16*LJ
NHTSA ODI 10884864
Jul 13, 2016AirbagsBrakesEngine
I HAVE ONLY HADE MY DART FOR 1 YEAR WITH 55K ON IT.... IN THAT TIME IT HAS HADE 25K IN DEALERSHIP REPAIRS... I HAVE REPLACED ALL 4 COIL PACKS, SPARK PLUGS, AND FULE INJECTURES ON MY OWN DIME... THE EBREAK HAS BIN REPLACED ONCE AND AGAIN IT IS NOT WORKING AGAIN. THE AIR BAG LIKE CAME ON AND NO ONE CAN SIT IN THE PASS SEAT BECAUSE THE SEAT BELT BUCKY WONT READ ITS CONNECTED N BEEPS ALL THE TIME.. THE LOW OIL PRESSURE LIGHT COMES ON AND OFF.. IT HAS A KNOCK,AND TICK AT IDOL BUT GOES AWAY AFTER 3K RPM. I HAVE HADE NOTHING BUT PROBLEMS WITH THIS CAR AND I AM STUCK WITH IT FOR 5 MORE YEARS... THIS IS BY FAR THE BIGGEST WASTE OF MONEY I HAVE EVER HADE
NHTSA ODI 10884564
Jul 5, 2016Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING 70 MPH, THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, IT WAS HARD AND REQUIRED ADDED PRESSURE TO OPERATE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10882753
Jun 30, 2016Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 10/11/16 *BF UPDATED 10/18/2017*JS
NHTSA ODI 10881846
Jun 29, 2016Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DEPRESSING THE BRAKE PEDAL AT 30 MPH, THE VEHICLE FAILED TO RESPOND AND THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
NHTSA ODI 10881474
Jun 28, 2016AirbagsSeat beltsBrakesCrash2 injuries
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT ALSO STATED THAT THE SEAT BELT FAILED TO RETRACT. THE FRONT SEAT PASSENGER'S FACE STRUCK THE DASHBOARD AND THE DRIVER'S FACE STRUCK THE STEERING WHEEL; HOWEVER, MEDICAL ATTENTION WAS NOT NEEDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
NHTSA ODI 10881210
Jun 28, 2016Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. WHEN THE BRAKE PEDAL WAS DEPRESSED AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO RESPOND WITHOUT WARNING. THE CONTACT HAD TO APPLY FORCE TO ENSURE THAT THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC), BUT THE PARTS WERE NOT AVAILABLE FOR THE VEHICLE TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10881237
Jun 28, 2016Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10881281
Jun 24, 2016BrakesCrash1 injury
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AT 40 MPH, BUT FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A SIGN AND CURB. THE DRIVER SUSTAINED LOWER BACK AND NECK INJURIES, FRACTURED RIBS, AND INJURIES TO TWO FINGERS ON THE LEFT HAND THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED DUE TO PARTS BEING UNAVAILABLE. THE VEHICLE WAS TOWED TO A LOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
NHTSA ODI 10876470
Jun 16, 2016Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DEPRESSING THE BRAKE PEDAL AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT VEERED OFF THE ROAD INTO THE GRASS. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,600. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/03/16*LJ CONSUMER STATED CAR IS STILL PARKED IN HER GARAGE JULY 17,2013. UPDATED 06/18/18*JB
NHTSA ODI 10874547
Jun 16, 2016Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 08/15/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/17/16. *JB
NHTSA ODI 10874555
Jun 13, 2016BrakesCrash1 injury
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE COLLIDED INTO A WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE FRONT PASSENGER OF THE VEHICLE SUSTAINED A CONCUSSION AND BRUISING. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO THE OWNERS RESIDENCE. THE CONTACT ALSO MENTIONED THAT NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC) WAS PERFORMED ON THE VEHICLE PRIOR TO EXPERIENCING THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,580.
NHTSA ODI 10873884
Jun 10, 2016Brakes
THIS VEHICLE IS SUBJECT TO SAFETY RECALL R63. WENT TO PAUL BAILEY'S,425 TEN ROD ROAD, NORTH KINGSTOWN RI. INFORMED THAT THE PARTS WERE IN TO PERFORM THE SAFETY RECALL. APPOINTMENT SCHEDULED FOR 6/9/2016. AT WHICH TIME THE SERVICE DEPARTMENT INFORMED US THAT THE BRAKE BOOSTERS HAD ENGINE OIL CONTAMINATION AND THAT THE PARTS NEEDED TO BE ORDERED. TOLD TO COME BACK ONCE CALLED. GENERAL MANAGER STATED THAT UNDER THIS RECALL IF THE INITIAL INSPECTION REVEALED CONTAMINATION THEN THE PARTS WERE TO BE ORDERED AND THAT A SECOND APPOINTMENT WAS NECESSARY. QUITE UPSETTING THAT THE PARTS ARE ONLY ORDERED IF THE FIRST INSPECTION REVEALS THE NEED FOR FURTHER REPAIR. THIS MAKES NO SENSE, NOW DRIVING A VEHICLE WITH A SAFETY RECALL THAT COULD CAUSE A LOSS OF BRAKE BOOSTER ASSIST. THE PARTS SHOULD BE AVAILABLE IF THE APPOINTMENT IS FOR THE RECALL. NOW HAVE TO WAIT.
NHTSA ODI 10873663
Jun 8, 2016Brakes
LETTER FROM CONGRESSMAN SARBANES ON BEHALF OF CONSTITUENT RE 2013 DODGE DART RECALL. *SMD THE CONSUMER STATED HE RECEIVED THE BRAKE BOOSTER RECALL ON JAN 11, 2016. *JB
NHTSA ODI 10873072
Jun 6, 2016Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V8000 (SERVICE BRAKES) WAS RECEIVED IN JANUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10872710
May 26, 2016Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE VEHICLE TOOK LONGER TO STOP EVEN WITH THE BRAKE PEDAL DEPRESSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,451. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10870956
May 25, 2016BrakesEngine
ENGINE EXCESSIVELY BURNS OIL. BRAKES, DURING A STOP, MADE A POPPING NOISE ALMOST CAUSING ME TO STRIKE ANOTHER VEHICLE. BRAKE PEDAL NOW HARD TO PUSH, VEHICLE NEEDS SIGNIFICANTLY LONGER TO STOP. VEHICLE WAS IN MOTION WHEN THE BRAKES FAILED, CITY STREET, 35 MPH.
NHTSA ODI 10870888
May 24, 2016Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH GREATER FORCE THAN NORMAL TO GET THE VEHICLE TO STOP AT LOWER SPEEDS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,673. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10870481
May 24, 2016BrakesEngineFuel system
VEHICLE STALLED OUT IN COLD WEATHER WHILE I WAS DRIVING. CAR BEGIN TO ROLL BACK BECAUSE I WAS ON TRAVELING ON A HILL. I HAD TO MENUVER VEHICLE DOWN HILL. AFTER ABOUT A MINUTE CAR STARTED,. VEHICLE EMERGENCY BRAKE WILL NOT HOLD VEHICLE ON ANY KIND OF GRADED SURFACE. I ONCE PARTED IN FRIENDS DRIVE PULLED UP EMERGENCY ALL THE WAY UP TURN CAR OFF. WENT TO VISIT FRIEND A FEW MINUTE AND WHEN CAME OUT THE HOUSE VEHICLE WAS ROLLING BACKWARDS. I OPEN THE JUMPED IN CAR MEANWHILE CAR WAS ALREADY IN STREET WITH PARTED CARS AND MOVING TRAFFIC. I WAS ABLE TO JUMP IN USE FOOT BRAKE TO STOP VEHICLE WITHOUT INSIDENT( TOOK TO DEALER FOR REPAIRED 3 TIMES IN TWO YEARS, JUST REPAIRED LAST WEEK PHASE 1 ENGINE FAILURE TWICE WITHIN FIRST YEAR AND HALF. CAR SPUTTER AND JERKED DROVE ROUGH. TOOK TO DEALER REPAIR TWICE ON DIFFERENT OCCASIONS. DURING REPAIR DEALER KEPT VEHICLE 3 WEEKS ON REPAIR AND OVER A WEEK ON THE OTHER. DEALER REASON FOR DELAY WAS WAITING ON PART. I AM VERY IN SATISFIED WITH VEHICLE QUALITY AND PERFORMANCE IN THE THREE YEARS I HAD IT I'M DRIVING VEHICLE LESS AND LESS BECAUSE OF QUALITY ISSUES AND RELIABILITY ISSUE MAKES ME AND MY FAMILY FEEL UNSAFE.
NHTSA ODI 10870526
May 24, 2016Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC) AND CONTACTED TWO DEALERS AND BOTH WERE UNABLE TO PROVIDE A TIME FRAME OF WHEN THE PART WOULD BE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO PROVIDE A SPECIFIC DATE THAT THE DEALER WOULD RECEIVE THE PARTS SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10870563
May 24, 2016Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED MOSTLY ON DOWNHILL DRIVING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, TH;E PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI 10870583
May 24, 2016BrakesCrash
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING 15 MPH APPROACHING A STOP SIGN, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT PLACED THE GEAR SHIFTER INTO NEUTRAL TO STOP THE VEHICLE. THE CONTACT ATTEMPTED TO PARK THE VEHICLE AND CRASHED INTO A POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT HAD TO PULL THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT OIL WAS LEAKING INTO THE BRAKES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
NHTSA ODI 10870654