Jul 20, 2018Engine
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SHOOK AND SHUT DOWN. THE CONTACT OPENED AND CLOSED THE HOOD, AND THEN RESTARTED THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT CALLED LANDMARK DODGE CHRYSLER JEEP RAM AT 770 968-4900 (LOCATED AT 6850 MT ZION BLVD, MORROW, GA 30260) AND WAS ADVISED TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
NHTSA ODI 11112582
Jul 9, 2018Electrical systemEngine
IN THE LAST 4 WEEKS, WHILE DRIVING, MY CAR HAS DISPLAYED A "SERVICE TRANSMISSION" ERROR AND "GEAR NOT AVAILABLE ERROR." THE FIRST TIME WAS ON I-10 AND IT OCCURRED AND I HAD TO PULL ON THE SIDE OR THE INTERSTATE. MY CARD WAS IN D, BUT IT WOULD NOT DRIVE OR REVERSE. I TURNED IT OFF AND TRIED TO TURN IT BACK ON, BUT THE CAR WOULD NOT CRANK SAME SERVICE MESSAGES ABOVE POPPED UP. AFTER SITTING ON THE SIDE OF THE INTERSTATE FOR 20 MINS, I TURNED IT BACK OK AND I WAS ONLY ABLE TO GO ABOUT 30 MILES PER HOUR. I WAS ABLE TO GET BACK TO MY HOTEL ROOM. THE MESSAGE DISAPPEAR AND THE ENGINE LIGHT WENT OFF, SO THE DEALERSHIP WAS UNABLE TO FIND THE PROBLEM. YESTERDAY, ON JULY 8, 2018, THE SAME PROBLEM OCCURRED. THIS TIME I WAS DRIVING ON INTERSTATE 75, GOING ABOUT 65 MPH, AND THE SAME ERROR MESSAGE POPPED UP AGAIN. I HAD TO PULLED TO THE SIDE OR THE INTERSTATE AGAIN, BECAUSE MY CAR WOULD NOT DRIVE. I TURNED IT OFF AGAIN AND WAITED FOR 5 MINS AND I WAS ABLE TO EASE BACK TO MY HOME. AS OF RIGHT NOW, THE DEALERSHIP STILL CAN'T FIND THE PROBLEM. THOUGH THEY CAN'T FIND THE PROBLEMS, I AM SEEING SEVERAL OWNERS EXPERIENCING THE SAME ISSUES WITH THEIR 2013 MODELS. I'VE FOUND SEVERAL FORUMS EXPLAINING THE SAME PROBLEM THAT I AM HAVING AS WELL AS YOUTUBE VIDEOS. CAN SOMEONE PLEASE GET DODGE TO DO A RECALL ON THIS ISSUE.
NHTSA ODI 11110232
Jul 6, 2018Transmission & drivetrainBrakesEngine
BEFORE STARTING VEHICLE, CLUTCH PEDAL GOES STRAIGHT TO FLOOR AND HAS TO BE PULLED BACK UP INTO POSITION. PROBLEM OCCURS MULTIPLE TIMES A WEEK. AFTER CLUTCH IS PUMPED A FEW TIMES, IT REGAINS PRESSURE AND IS ABLE TO BE DRIVEN. VEHICLE HAS LESS THAN 35,000 MILES BUT IS OVER THE 5 YEAR WARRANTY. EXTENDED WARRANTY WILL COVER IT WITH A $100 DEDUCTIBLE. DEALERSHIP ADVISED THAT I WILL PROBABLY HAVE TO PAY FOR A CLUTCH REPLACEMENT EVEN THOUGH THERE IS AN EXTENDED WARRANTY/ KNOWN ISSUE ON THE MASTER CYLINDER AND HYDRAULIC FLUID LEAKING THROUGHOUT CLUTCH COMPONENTS. ALSO HAD THE TURBO AND EXHAUST MANIFOLD GASKET REPLACED AT 20,000 MILES AFTER CHECK ENGINE LIGHT KEPT COMING ON AND VEHICLE LOST POWER. AT ONE POINT THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE LOST ALMOST ALL POWER WHILE TRYING TO MERGE ONTO I-95 IN WASHINGTON DC, ALMOST CAUSING ME TO BE REAR ENDED BY ANOTHER VEHICLE. IT TOOK 4 TRIPS TO THE DEALERSHIP FOR THE PROBLEM TO BE RECREATED AND EVENTUALLY FIXED UNDER WARRANTY. THE EMERGENCY BRAKE STOPPED WORKING AT ABOUT 15,000 MILES BUT I WAS TOLD THAT MY VEHICLE WAS NOT ONE AFFECTED BY THE CALIPER RECALL. PAID FOR CALIPER REPLACEMENT OUT OF POCKET. LOTS OF PROBLEMS WITH THIS CAR, BUT DEALERSHIP KEEPS TELLING ME THEY "CANNOT REPLICATE THE ISSUE".
NHTSA ODI 11109809
Jun 26, 2018BrakesEngineFire
I WAS ON MY WAY TO WORK@ 0730 HRS, TRAVELING ON I 294 N/B, AT A SPEED OF APPROX 45/50 MPH WHEN I HEARD A LOUD POP. AS I ATTEMPTED TO REDUCE MY SPEED, TO MOVE OUT OF THE FLOW OF TRAFFIC, I NOTICED MY BRAKES WERE NO LONGER FUNCTIONING. I PULLED THE HAND BREAK UP, WHICH DID NOT RESPOND, I PUSHED IT DOWN AND PULLED IT UP A SECOND TIME, WHICH BARELY SLOWED MY VEHICLE, BUT DID ALLOW ME TO COAST TO A SLOW STOP ON THE SHOULDER. AT THIS TIME, THE HOOD OF THE VEHICLE WAS ENGULFED IN FLAMES. I EXITED THE VEHICLE AND A MAN WHO HAD BEEN TRAVELING BEHIND ME, PULLED OVER TO SAY THAT HE HAD SEEN FLAMES COMING FROM MY TAIL PIPE, BEFORE THE ENGINE COMPARTMENT BURST INTO FLAME. I IMMEDIATELY CALLED 911. I WAITED IN THE RAIN FOR ILLINOIS STATE POLICE AND THE FIRE DEPT TO RESPOND. STATE POLICE REPORT#IL 0229900 WAS MADE UPON THE TROOPERS ARRIVAL.
NHTSA ODI 11104150
May 9, 2018Transmission & drivetrainBrakesEngine
THE 2013 DODGE DART WITH THE 1.4L TURBO ENGINE WAS A VEHICLE MADE THAT WAS MADE IN MURPHY'S LAW (EVERYTHING THAT COULD GO WRONG, WILL GO WRONG). SINCE PURCHASING THIS USED VEHICLE IN 2016 WITH 43,000 MILES ON THE ENGINE I HAVE HAD MULTIPLE OCCURRENCES OF MECHANICAL PROBLEMS. THE FIRST ISSUE I HAVE HAD WAS THE TURBO. I HAD TO HAVE THE TURBO REPLACED UNDER WARRANTY (COMMON ISSUE). THEN, MULTIPLE INSTRUMENT GAUGE FAILURES. NEXT, SEVERAL CLUTCH PROBLEMS (CLUTCH STICKING TO THE FLOOR EVEN WHEN DRIVING). THIS ISSUE WAS NOT FIXED AS THE DEALER DOES NOT BELIEVE THIS TO BE AN ISSUE. IF RESEARCHED IT WILL SHOW THAT THIS IS A COMMON PROBLEM THOUSANDS HAVE WITH THIS VEHICLE. THEN, NEXT SET OF ISSUES BEGAN WITH MULTIPLE CALIPER SEIZINGS. THE CAR WAS TAKEN TO A MECHANIC OTHER THAN THE DEALERSHIP. THEY DETERMINED THAT THESE PARTS WERE FAULTY AND SUFFERED FROM A RECALL THAT EFFECTED SEVERAL CARS. WHEN CALLING CUSTOMER CARE FOR DODGE. THEY REFUSED TO DO ANYTHING BECAUSE MY VIN WAS NOT INVOLVED WITH THAT SPECIFIC GROUP OF CARS. I PAID FOR THE REPAIR OUT OF POCKET AND THEN SUFFERED THROUGH TWO ADDITIONAL CALIPER FAILURES. ALL REPAIRS OUT OF MY OWN POCKET. THIS IS ALSO ANOTHER COMMON ISSUE. NOW, I AM CURRENTLY GOING THROUGH A VALVE COVER GASKET FAILURE ON A VEHICLE THAT HAS BEEN MAINTAINED AT 75,000 MILES (COMMON ISSUE). NOW THAT I AM OUT OF WARRANTY ON A 5 YEAR/100,000 MILE WARRANTY. DODGE CLAIMS TO HAVE STARTED THE WARRANTY IN 2012 ON A 2013 YEAR VEHICLE. THIS VEHICLE SHOULD BE LISTED AS ONE OF THE MOST DANGEROUS, EXPENSIVE, AND POORLY MADE VEHICLES TO EXIST. ALL OF THESE ISSUES HAVE OCCURRED WHILE DRIVING ON A HIGHWAY ALMOST CAUSING ME TO CRASH SEVERAL TIMES. THROUGH DODGE-DART.ORG YOU WILL SEE SEVERAL DANGEROUS AND NEGLIGIBLE CHOICES MADE BY FIAT CHRYSLER AND HOW DANGEROUS THIS CAR CAN BE TO THE PUBLIC. I BELIEVE DODGE SHOULD OFFER AN EXTENDED WARRANTY UP TO 10 YEAR/200,000 MILES.
NHTSA ODI 11092716
Apr 24, 2018Transmission & drivetrainSpeed controlEngine
OVER THREE TIMES WHILE DRIVING MY AUTOSTICK NOT AVAILABLE AND SERVICE TRANSMISSION LIGHT HAS COME ON. CAR SPUTTERS AND COMES TO A STOP. ONCE IT HAPPENED ON A 23 MILE BRIDGE WHERE I WAS ALMOST IN AN ACCIDENT BECAUSE OF IT. DEALERSHIP HAS HAD CAR OVER 5 TIMES AND THE SECOND TRANSMISSION FAILED SAME DAY I GOT MY CAR BACK. I STILL DO NOT HAVE MY CAR BACK *TT *TR
NHTSA ODI 11089954
Mar 26, 2018Electronic Stability Control (esc)Engine
SERVICE TRANSMISSION MESSAGE ON DASH AFTER ABOUT 50 MILES OF DRIVING NORMAL. WON'T SHIFT INTO SECOND GEAR UNTIL 4200 RPM DROPS TO 1000 RPM THEN SHIFTS INTO THIRD GEAR EARLY AT 2400 RPM WHEN TURNED VEHICLE OFF AND TRY TO TURN BACK ON IT SAYS AUTOSTICK NOT AVAILABLE. CLEAR ALL CODES WORKS FINE. IT'S BEEN AT THE DEALERSHIP 4 TIMES WITH NO DIAGNOSIS. THEY HAVE DONE THE TRANSMISSION CONTROL MODULE RECALL TWICE. EVERY TIME IT HAS HAPPENED THERE HAS BEEN ABOUT A MONTH IN BETWEEN. TENDS TO HAPPEN AFTER ABOUT DRIVING 50 MILES NORMALLY.
NHTSA ODI 11081391
Mar 8, 2018Engine
WHILE VEHICLE WAS IN MOTION AND I PROCEEDED TO MAKE A RIGHT HAND TURN THE VEHICLE STALLED OUT CAUSING ME TO SHIFT THE GEAR INTO PARK BEFORE STARTING THE VEHICLE BACK UP. BUT AS I TRIED STARTING THE VEHICLE IT HESITATED TO START AND I HAD TO WAIT A MOMENT MAYBE THREE TO SEVEN MINUTES BEFORE I WAS ABLE TO GET THE VEHICLE STARTED AGAIN ONLY TO HAVE IT STALL OUT AGAIN WHILE MAKING ANOTHER RIGHT HAND TURN. I ALSO NOTICED THE INTERIOR LIGHTS FLASHING ON THE DASH AS WELL AS A BLINKING CHECK ENGINE LIGHT APPEARING.
NHTSA ODI 11076861
Jan 18, 2018Transmission & drivetrainEngine
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING 30 MPH, THE "GEAR NOT AVAILABLE SWITCH TO NEUTRAL DRIVE IN REVERSE" MESSAGE ILLUMINATED. WHEN THE CONTACT PLACED THE GEAR INTO REVERSE, THE VEHICLE FAILED TO MOVE AND "SERVICE TRANSMISSION" ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO BUD CLARY AUBURN CHRYSLER DODGE JEEP RAM (2925 AUBURN WAY N, AUBURN, WA 98002) WHERE THE TRANSMISSION MODULE AND GEAR SHIFT MODULE WERE REPLACED; HOWEVER, THE SAME FAILURE OCCURRED THE NEXT DAY. THE VEHICLE WAS CURRENTLY AT THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI 11063492
Jan 4, 2018Transmission & drivetrainEngineFuel system
WHEN TRYING TO ACCELERATE IT IS VERY HESITANT TO GO, THEN IT WILL OVER REV AND THE RPMS WILL GO UP BUT IT WILL NOT GO ANY FASTER. IT WILL ONLY HAPPEN IT SECOND AND THIRD GEAR
NHTSA ODI 11058477
Jan 4, 2018AirbagsEngine
AIR BAG LIGHT KEEPS COMING ON STATING AIR BAG MAINTENANCE REQUIRED. BLINKS ON AND OFF LONGS CAR IS STARTED. BEEN HAPPENING FOR ABOUT A MONTH NOW.
NHTSA ODI 11058560
Nov 6, 2017Engine
ON THE FIRST DRIVE OF THE DAY WITHIN THE FIRST MILE THE CAR SHUTS OFF. THE STARTER GRINDS WHEN TRYING TO RESTART AND AFTER SEVERAL MINUTES WILL TURNOVER AND THEN DRIVES FINE. HAS OCCURRED SIX TIMES MOST RECENTLY SAT 11-4 AFTER TURNING LEFT ON A LEVEL SURFACE THE CAR SHUT DOWN AND COASTED TO A STOP. TOOK THREE TRIES TO RESTART AND THEN DROVE FINE.
NHTSA ODI 11043705
Oct 17, 2017Engine
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE ENGINE FAILED AND STALLED SEVERAL TIMES WITHOUT WARNING WHILE DRIVING APPROXIMATELY 40 TO 45 MPH. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO AN INTERNAL ENGINE FAILURE. THE CONTACT DID NOT KNOW THE SPECIFIC CAUSE OF THE ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,821.
NHTSA ODI 11033983
Sep 25, 2017Transmission & drivetrainEngine
2013 DODGE DART. CONSUMER WRITES IN REGARDS TO DEFECTIVE CLUTCH SYSTEM. *LD THE CONSUMER STATED AFTER APPROACHING A RED LIGHT, THE CLUTCH STUCK TO THE FLOOR. ALSO, THE TURBO CHARGER FAILED AND NEEDED TO BE REPLACED. AN O-RING MELTED WHICH CAUSED OIL TO LEAK ONTO ALL OF THE SPARK PLUG TUBES AND DESTROYED THE OIL SEPARATOR. THE VEHICLE WAS REPAIRED. THE CONSUMER REQUESTED TO BE REIMBURSED. UPDATED 09/25/2017*JS
NHTSA ODI 11029552
Aug 18, 2017Electrical systemEngine
THIS CAR HAS GONE THROUGH CYLINDERS, SPARK PLUGS, 3 BATTERIES INCLUDING THE FACTORY ONE, THROTTLE CONTROL COMPUTER ALL IN LESS THAN 50K MILES. NEVER GETS MORE THAN 10K MILES BEFORE THERE IS ANOTHER ISSUE, QUITE POSSIBLE THE WORST VEHICLE I HAVE EVER PURCHASED AND THERE'S NO DOUBT IN MY MIND AFTER READING FORUM AFTER FORUM OF THE EXACT SAME ISSUES EXPERIENCED BY HUNDREDS IF NOT THOUSANDS OF OTHER OWNERS AND DEALER RESPONSES THAT THERE WAS GOOD REASON TO DISCONTINUE THE PRODUCTION OF THIS MODEL AND THE MODEL YEARS THEREAFTER. UNFORTUNATELY, WE ARE ALL STUCK WITH PAYMENTS ON CARS THAT PUT US AT SIGNIFICANT SAFETY RISK BECAUSE OF FREQUENT AND RANDOM STALL OUTS, INCLUDING ONE THAT HAPPENED TO MYSELF AT HIGHWAY SPEED, AND ANOTHER ON A DARK DESOLATE COUNTRY ROAD, AND FCA WON'T DO ANYTHING ABOUT IT OTHER THAN OFFER A 5% DISCOUNT ON A BRAND NEW VEHICLE, FOR WHICH COMPARABLE SIZE AND PRICE NO LONGER EXISTS WITHIN THE BRAND. THIS CAR IS THE DEFINITION OF A LEMON, WE BOUGHT IT CERTIFIED USED FROM DODGE AFTER THE CAR HAD A SINGLE OWNER AND WITH NEITHER THE DEALERSHIP NOR THE BRAND OFFERING ANY SORT OF SIGNIFICANT ASSISTANCE IN REMEDYING THIS PRODUCT DEFECT OTHER THAN REPAIRS WITHIN WARRANTY THAT KEEP US ON THE ROAD FOR ANOTHER MONTH BEFORE THE NEXT BREAKDOWN, WE ARE FORCED TO PAY FOR AND DRIVE A VEHICLE THAT PUTS OUR FAMILY AT RISK EVEN MORE THAN IN GENERAL. UNBELIEVABLE.
NHTSA ODI 11016124
Aug 11, 2017Transmission & drivetrainBrakesEngine
TAKATA RECALL WHILE MY VEHICLE IS IN MOTION ON STREET OR HIGHWAY MY VEHICLE BEGINS TO JERK. ALSO WHEN COMING TO A STOP OR HAVING TO USE MY BRAKES BEFORE MAKING OR COMING TO A TURN I HAVE TO USE EXCESSIVE FORCE TO COME TO A COMPLETE STOP OR TO SLOW DOWN, WHEN DOING THAT MY CAR BEGINS TO SHAKE.
NHTSA ODI 11014589
Aug 9, 2017Engine
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING VARIOUS LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
NHTSA ODI 11013911
Jul 25, 2017Engine
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE THE CONTACT'S WIFE WAS DRIVING 10 MPH, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE DRIVER WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO JOHN HIESTER CHRYSLER DODGE JEEP (940 N MAIN ST, LILLINGTON, NC 27546) WHERE IT WAS DIAGNOSED THAT THE RINGS AND PISTONS HAD CRACKED DUE TO THE CONTACT PUTTING AN AFTERMARKET CBV VALVE ON THE VEHICLE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT SINCE THE FAILURE WAS CAUSED BY THE CONTACT USING AN AFTERMARKET PART, THEY COULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
NHTSA ODI 11010625
Jun 2, 2017Traction Control SystemEngine
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE "CHECK ENGINE" INDICATOR ILLUMINATED. IN ADDITION, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE DRIVER COULD NOT ACCELERATE. THE VEHICLE WAS DIAGNOSED AT RAY LAETHEN DODGE WHERE IT WAS DETERMINED THAT A TRACTION CONTROL MODULE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
NHTSA ODI 10992832
May 12, 2017Electrical systemElectronic Stability Control (esc)Engine
CAR SHUTS DOWN WHILE DRIVING - BATTERY LIGHT FLASHES AND I AM UNABLE TO ACCEL. NO POWER WHAT-SO-EVER. THIS HAS HAPPENED 4 TIMES TWICE AT 45 MPH AND TWICE AT 70 MPH. BATTERY HAS BEEN REPLACED TWICE. * CAR STEREO/SCREEN POWERS DOWN WHILE DRIVING AND RESETS * ALL LIGHTS IN CAR GO OUT FOR A SHORT TIME AND COME BACK ON * RUSHING WATER SOUND WHILE ACCEL. * CAR GETS UP TO 4,000RPM'S TO GO FROM ZERO TO 30MPH * ISSUE WITH BREAK DELAYS * KNOCKING SOUND FROM FRONT RIGHT SIDE OF CAR
NHTSA ODI 10985132
May 1, 2017Engine
I WAS DRIVING ON FREEWAY AND CHECK ENGINE LIGHT CAME ON. NEXT DAY TOOK IT TO LOCAL SHOP AND READ CODE P0299 TURBOCHARGER UNDER BOOST. WAS TOLD TURBO NEEDED TO BE REPLACED. CALLED DODGE AND GOT AN ESTIMATE OF ABOUT $1500 TO REPLACE THE TURBO. WOULD NOT COVER UNDER WARRANTY.
NHTSA ODI 10981697
Apr 21, 2017Engine
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE THE VEHICLE WAS IDLING AT A STOP LIGHT, THE VEHICLE LOST ENGINE POWER AND SHUT OFF WITHOUT WARNING. THE CONTACT PLACED THE VEHICLE IN PARK AND RESTARTED THE VEHICLE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE JERKED AND SLOWLY LOST POWER, BUT NEVER SHUT OFF. THE CONTACT MOVED THE VEHICLE TO THE ROAD SHOULDER AND THEN DROVE HOME WITH THE HAZARD LIGHTS ACTIVATED UNTIL THE POWER RETURNED TO NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 66,100.
NHTSA ODI 10979832
Mar 6, 2017Transmission & drivetrainEngine
IN MARCH OF 2016 I WAS IN A HOME DEPOT PARKING LOT, TURNED MY VEHICLE ON, AND PLACED THE VEHICLE IN DRIVE. I MAINTAINED MY FOOT ON THE BREAK AND DID NOT RELEASE. I THEN RELEASED THE BREAK AND THE VEHICLE BEGAN TO ACCELERATE VERY FAST WITHOUT PUSHING THE ACCELERATOR, ALMOST COLLIDING INTO A FAMILY OF 5 WALKING THROUGH THE PARKING LOT. EVEN AFTER PUSHING ON THE BREAK THE VEHICLE KEPT ACCELERATING UNTIL I MOVED THE VEHICLE TO THE NEUTRAL POSITION. THE VEHICLE THEN KEPT ACCELERATING UNTIL APPROXIMATELY 7000 RPM'S THEN STOPPED. I TOOK THE VEHICLE TO THE DODGE DEALERSHIP WHERE THE MECHANIC TOLD ME THE CAR ALSO ACCELERATED ON HIM EVEN THOUGH HE DID NOT PUSH ON THE ACCELERATOR.
NHTSA ODI 10958983
Feb 23, 2017Transmission & drivetrainSpeed controlEngine
VEHICLE APPROACHED STOP LIGHT, ACCELERATOR PEDAL WAS RELEASED AND BRAKES APPLIED. VEHICLE CAME TO COMPLETE STOP AND WAS AT IDLE SPEED. ENGINE RPM SUDDENLY INCREASED TO NEAR 5K. OPERATOR HAD WITNESS IN CAR. WITNESS OBSERVED OPERATOR TO HAVE FOOT ON BRAKE AND NOT ON GAS. FCA NOTIFIED DUE TO LACK OF RESPONSE TO RECALL ON TCM THAT HAD BEEN OVER 18 MONTHS. FCA SET APPOINTMENT WITH DEALER. DEALER ADVISED THAT FCA SENT ENGINEERS TO INSPECT CAR AT DEALERSHIP. DEALER ADVISED CAR WAS BEING HELD FOR MULTIPLE DAYS DUE TO ISSUE. DEALER ADVISED THIS IS NOT A KNOWN ISSUE FOR THE MAKE, MODEL AND YEAR. OUTCOME OF FCA ENGINEER INSPECTION NOT KNOWN AT THIS TIME. ...UPDATED 04/20/17 *BF *CN
NHTSA ODI 10956656
Feb 22, 2017Electrical systemEngine
MY CAR HAS STALLED WHILE I AM DRIVING ON PUBLIC ROADS. AFTER TAKING IT INTO THE DEALERSHIP, THEY SAID THERE IS NOTHING THAT THEY COULD DO. IT HAS NOW HAPPENED 4 TIMES. THE FIRST TIME I WAS PULLING OUT OF MY HIGH SCHOOL PARKING LOT GOING ABOUT 10-15 MPH. THE SECOND TIME WAS PULLING OUT OF THE DEALERSHIP SERVICING DEPARTMENT GOING ABOUT 35 MPH. THE THIRD TIME WAS IN MY DRIVEWAY WHILE GOING ABOUT 5 MPH. THE LAST TIME WAS ON A STRAIGHT AWAY GOING ABOUT 45 MPH THE STEERING AND BRAKES LOCKED UP AND I HAD TO FORCIBLY TURN THE STEERING WHEEL TO GET THE CAR TO THE SHOULDER. THE CAR HAS ALSO BEN IN THE SHOP NUMEROUS TIMES DUE TO ISSUES WITH THE TIRE PRESSURE SENSORS, THE CENTRAL COMPUTER, AND THE DISPLAY SCREEN. OVERALL, THE CAR HAS OVER 30 PAGES OF SERVICE DONE ON IT, RANGING FORM 2,600 MILES TO 37,000 MILES. I JUST WAS INFORMED BY THE CHRYSLER RESOLUTION TEAM THAT MY CAR WILL NOT BE BOUGHT BACK OR NO COMPENSATION WILL BE GIVEN. I CANNOT DRIVE THE CAR, BECAUSE IT IS UNSAFE TO BE N THE ROAD FOR MYSELF AND THOSE ON THE ROAD WITH ME. IF THE CAR WERE TO STALL ON THE FREEWAY, I COULD BE KILLED OR SERIOUSLY INJURED.
NHTSA ODI 10956399