Feb 22, 2016SteeringElectrical systemAirbagsCrash
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE ACCELERATING FROM A STOP SIGN AT 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DASHBOARD, RADIO, AND OTHER ELECTRICAL FUNCTIONS FAILED. THE CONTACT ATTEMPTED TO STEER THE VEHICLE, BUT CRASHED INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW YARD AND LATER TO A BODY SHOP FOR REPAIR. THE VEHICLE WAS NOT DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,723.
NHTSA ODI 10837462
Feb 15, 2016Airbags
TAKATA RECALL THE AIR BAG LIGHT ON MY DASHBOARD LIGHTS UP CONTINUOUSLY. I HAVE TAKEN IT BACK TO THE DEALER ON 4 SEPARATE OCCASIONS. ON EACH OCCASION THEY TELL ME ITS FIXED (DON'T KNOW HOW) WITH APPROXIMATELY 1 HR TO 1 DAY THE LIGHT IS BACK ON. I BELIEVE THE DEALER (KELLY CARS) IN MOON TWP. PA IS NOT DOING A THING.
NHTSA ODI 10836278
Feb 8, 2016Electrical systemAirbagsCrash1 injury
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ON ONE OCCASION, THE CONTACT STRUCK A POLE, DROVE INTO A DITCH, AND LANDED ON TOP OF AN ELECTRICAL BOX. MAJOR DAMAGE WAS SUSTAINED TO THE FRONT END OF THE VEHICLE; HOWEVER, THE AIR BAGS FAILED TO DEPLOY. THE POLICE ARRIVED AT THE SCENE, BUT A REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT OF THE HEAD AND THE RIGHT ELBOW, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC) AFTER THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
NHTSA ODI 10824927
Jan 4, 2016AirbagsCrash1 injury
LEFT CAR AT DEALERSHIP FOR RECALLS (SOUTH POINT DODGE DEALERSHIP IN TULSA, OK TO HAD CAR FIXED FOR TRANSMISSION RECALL. ADVISED SERVICE MANAGER THAT I HAD LOOKED UP VEHICLE ON THE INTERNET AND SAW IT HAD 3 MAJOR RECALLS ONE FOR THE TRANSMISSION MODULE AND THE OTHER CONCERNING THE AIRBAGS WHICH I EXPRESSED GREAT CONCERN WITH AND I ASKED HIM TO PLEASE GO AHEAD AND TAKE CARE OF IT NOW SINCE HE ALREADY HAS THE VECICLE THERE. HE TOLD ME HE WOULD FIX ALL THE RECALLS. WE ASSUMED THEY WERE DONE. IT WASN'T UNTIL MY SONS ACCIDENT THAT WE LEARNED THEY DIDNT FIX THE AIRBAGS. ON 12.28.2015 MY SON WAS IN A ACCIDENT BECAUSE OF ICE ON HIGHWAY AND THE AIRBAGS DID NOT DEPLOY. THIS IS UNACCEPTABLE . HE COULD OF BEEN BADLY INJURED OR EVEN KILLED. LUCKILY HE ONLY HAS A CONCUSSION. I AM ATTACHING A PICTURE FOR YOU TO LOOK AT. ALSO I WAS TOLD BY THE STATE TROOPER THAT THERE IS A VIDEO OF THE ACCIDENT BECAUSE IT HAPPENED RIGHT IN FRONT OF THEIR TOLL BOOTH WITH CAMERAS. THE OKLAHOMA TURNPIKE AUTHORITIES SHOULD HAVE THE VIDEO. HERE IS A PICTURE THAT THE AUTO BODY TOOK SHOWING THAT THE AIRBAGS DIDN'T NOT DEPLOY. YOU CAN ALSO SEE THAT THE REBAR OF THE CAR'S FRAME IS PUSHED ALL THE WAY UP TO THE MOTOR. PLEASE LOOK INTO THIS MATTER SO NO ONE ELSE GETS HURT OR KILLED AS IT COULD OF BEEN MY SON THAT DAY.
NHTSA ODI 10817583
Dec 7, 2015AirbagsWheelsBrakes
WHILE DRIVING AND ATTEMPTING TO COME TO A STOP BY PRESSING THE BREAK, THE BREAK OUT OF NOWHERE BECAME VERY DIFFICULT TO PRESS DOWN AND THE CAR WAS DIFFICULT TO STOP. I WAS COMING OFF THE HIGHWAY APPROACHING A LIGHT. AFTER I WAS ABLE TO PRESS IT DOWN IT LET OFF A HISSING NOISE. I TOOK IT IN AND WAS TOLD IT WAS THE BREAK BOOSTER THAT NEEDED TO BE REPLACED. NO ONE WAS ABLE TO INFORM ME WHAT CAUSED IT. I HAVE NEVER HAD ANY TROUBLE PRIOR TO, NO ACCIDENTS AND I AM CONSISTENT WITH SERVICE. IT IS CLEAR THIS IS A MANUFACTURING PROBLEM AND A RECALL IS IN ORDER. I DO UNDERSTAND THIS IS NOT THE FIRST OR ONLY COMPLAINT FOR THE VERY SAME ISSUE. THIS COULD RESULT IN DEATH. ALSO THEIR SEEMS TO BE A PROBLEM WITH MY AIRBAG SYSTEM AND TIRE LIGHT AS THEY HAVE BEEN TRIGGERED ON THEIR OWN AND WILL NOT GO OFF.
NHTSA ODI 10808768
Oct 28, 2015AirbagsCrash1 injury
TL* THE CONTACT RENTED A 2013 DODGE DART. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT VEERED OFF THE ROAD AND CRASHED INTO AN EMBANKMENT. ALL THE AIR BAGS DEPLOYED, BUT THE DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED A HEAD, NECK, AND BACK INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI 10786671
Oct 13, 2015AirbagsSpeed controlCrash
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING 10 MPH, THE ACCELRATOR PEDAL SEIZED AND THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THERE WERE NO INJURIES SUSTAINED IN THE CRASH. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
NHTSA ODI 10781555
Sep 10, 2015Electrical systemAirbagsEngine
I BOUGHT MY CAR ON MAY 6, 2013 AND I HAVE BEEN TAKING MY CAR TO WHITTEN BROTHERS IN ASHLAND VIRGINIA FOR ALL THE SERVICE AND REPAIR WORK. ON JUNE 13, 2013 I HAD A RECALL DONE AND ALL OF THE REPAIRS STARTED.THE AIR BAG WIRING AND HARNESSES REPLACED IN JUNE 2013. THE TURBO HAS BEEN REPLACE 4 TIMES AS OF AUGUST 27, 2015. THE WASTE GATE ACTUATOR HAS BEEN REPLACE 3 TIMES. 08/12/14 THE VACUUM SENSOR SIGNAL REPLACED POWER BRAKE CHECK VALVE AND SADDER AND REPAIRED 2 WIRES GOING TO THE VACUUM SENSOR. TRANSMISSION CONTROL MODULE HAS BEEN REPLACED TWICE ON 09/11/15. ON 06/26/14 THE CRUISE CONTROL SWITCH WAS REPLACED BUT STILL DOES NOT WORK PROPERLY BECAUSE THE CAR IS ALWAYS HAVING A PROBLEM WHICH WILL STOP IT FROM WORKING. ON 06/26/14 THE CONTROL PANEL WAS REPLACED. ON 02/18/15 PCM RADIO WIRING, RIGHT FRONT DOOR AND SUBWOOFER SPEAKERS REPLACED. ON 08/27/15 FRONT STRUTS AND BACK SHOCK ABSORBERS REPLACED. ON 09/01/15 REPLACED BATTERY AND TRANSMISSION LIGHT CAME ON. I HAVE RECENTLY HAD ALL THE UPDATES DONE ON MY CAR WHILE ITS BEEN IN THE SHOP AND NOW I AM TIRED OF BEING TAKEN ADVANTAGE OF BY CHRYSLER. I SHOULD NOT HAVE TO LOSE THOUSANDS OF DOLLARS TO TRADE OR SELL MY CAR BACK TO A DEALER TO GET OUT OF THIS NIGHTMARE. I WANT MY CAR RECALLED BACK FOR A FULL REFUND BECAUSE OF THE REOCCURRING PROBLEMS I KEEP HAVING. I HAVE SENT A LEMON LAW LETTER TO CHRYSLER ON SEPTEMBER 14, 2014 AND PUT THEM ON NOTICE ABOUT ALL THE PROBLEMS WITH THIS CAR AND DEMANDED A BUY BACK WHICH IN TURN THEY GAVE ME AN EXTENDED WARRANTY WHICH HAS COVERED ALL THE REPAIR EXPENSES. I ALSO JUST SETTLED A LAW SUIT WITH CHRYSLER THROUGH THE LAW OFFICES OF KROHN AND MOSS IN CHICAGO THE LAWYER DID NOT PURSUE MY CASE IN COURT DUE TO BEING OUT OF STATE. SO THEREFORE, I ONLY WON $5,000.00 TO COVER THE ATTORNEY FEE OF $3,500.00 LEAVING ME $1,500.00. MY TOTAL PURCHASE PRICE WAS $21,671.00 AND THAT IS WHAT I AM FIGHTING FOR!
NHTSA ODI 10762941
Aug 29, 2015AirbagsSeat belts
THE SENSOR LIGHT CAME ON WHILE I WAS DRIVING WITH MY FATHER IN THE PASSENGER SIDE , AND INDICATING THAT THE SEAT BELT IS NOT BUCKLED BUT IT WAS , AND THE WARNING ON THE DASH SAYS AIR BAG SERVICE DEPLOYED BUT THE NOTHING CAME OUT , BUT I NEVER HIT ANYTHING , ALSO THE NOISE FOR THE SEAT BELT KEEPS GOING OFF AS IF THE SEAT BELT IS NOT BUCKLED WHEN IT IS , I NEVER HAD PROBLEM BEFORE WITH CAR ITS CREEPY AND SCARED FOR MY WIFE AND FATHER WHO SIT IIN THE SEAT , PLEASE HELP ME.
NHTSA ODI 10760184
Aug 7, 2015AirbagsCrash1 injury
TL* THE CONTACT OWNED A 2013 DODGE DART. THE CONTACT STATED THAT WHILE THE DRIVER DRIVING AT APPROXIMATELY 45 MPH AND ENCOUNTERING A POTHOLE, THE DRIVER CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
NHTSA ODI 10747111
Jul 16, 2015AirbagsCrash1 injury
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING 40 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT REQUIRED MEDICAL ATTENTION AND SUFFERED A FOREHEAD INJURY AND A BLOODY NOSE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
NHTSA ODI 10734610
Jun 18, 2015AirbagsSpeed controlBrakesCrash
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A DEALER. THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THREE YEARS LATER, WHILE DRIVING AT 35 MPH, THE VEHICLE BEGAN TO INDEPENDENTLY SLIDE TO THE RIGHT. AS A RESULT, THE CONTACT CRASHED INTO A POLE AND THE AIR BAGS FAILED TO DEPLOY. THE ABS AND ANTI SLIDE WARNING LIGHT ILLUMINATED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN AUTO BODY REPAIR CENTER FOR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
NHTSA ODI 10725992
Apr 20, 2015AirbagsBody & structureCrash1 injury
I WAS REAR-ENDED PURPOSEFULLY WHILE TRAVELING 55MPH ON A HIGHWAY. THE OTHER DRIVER REAR-ENDED ME, BACKED OFF, AND THEN PUSHED ME DOWN THE ROAD. THE AIRBAG DID NOT DEPLOY AND I SUFFERED A NECK AND BACK INJURY. NOW I SEE THERE IS A RECALL (13V555000) WHICH IS A CAUSE FOR FAULTY AIR BAGS, WHICH MY CAR WAS NOT PUT ON THE LIST AS. *TR
NHTSA ODI 10706716
Nov 17, 2014Electrical systemAirbagsBrakes
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE RPMS DECREASED AND THE VEHICLE STARTED TO JERK VIOLENTLY. THE CONTACT MENTIONED THAT THE FAILURE RECURRED WHENEVER ANY ELECTRICAL COMPONENT WAS ACTIVATED. ALSO, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THE ENGINE OVERHEATED WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 16,500.
NHTSA ODI 10658521
Nov 6, 2014AirbagsSeats
TL* THE CONTACT OWNS A 2013 DODGE DART. WHEN THE DRIVER'S SEAT WAS ADJUSTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
NHTSA ODI 10652963
Nov 5, 2014AirbagsCrash1 injury
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED WHILE DRIVING AT 65 MPH, A DEER CAME INTO THE VEHICLE'S PATH CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE AND CRASH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK WHICH REQUIRED MEDICAL ATTENTION. THE PASSENGER DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
NHTSA ODI 10652632
May 8, 2014Airbags
THE SERVICE AIRBAG LIGHT IN MY VEHICLE GOES ON AND OFF SEVERAL TIMES THROUGHOUT EACH MONTH. I HAVE BROUGHT IT INTO THE DEALER & THEY TRIED TELLING ME IT WAS BECAUSE I PROBABLY HAVE MY PURSE ON THE PASSENGER SEAT. I DO NOT KEEP MY PURSE ON THE PASSENGER SEAT. SERVICE AIRBAG LIGHT COMES ON NO MATTER IF THERE IS A PASSENGER OR NOT. DEALER COULD NOT FIND A FIX FOR PROBLEM. WHO KNOWS IF MY AIRBAGS WILL EVEN WORK IF I HAPPEN TO GET INTO A CRASH. *TR
NHTSA ODI 10587346
Jan 31, 2014Airbags
I HAVE HAD THIS VEHICLE ABOUT SEVEN MONTHS AND ALREADY HAVE HAD TO HAVE THE VEHICLE IN TWICE FOR THE SERVICE AIRBAG SYSTEM LIGHT ON. THE FIRST TIME, THEY DIDN'T REALLY FIND ANYTHING WRONG AS THE LIGHT WAS OFF BY THE TIME I GOT TO THE DEALER. THEY ADVISED ME THAT THEY UPDATED SOME COMPUTER SYSTEM AT THAT POINT. I HAD IT IN AGAIN IN JANUARY FOR THE SAME ISSUE, AND THEY COULDN'T FIGURE OUT EXACTLY WHAT THE PROBLEM WAS, BUT THEY WENT AHEAD AND REPLACED THE DASH CLUSTER THINKING IT WOULD FIX THE ISSUE. NOT TWO WEEKS LATER, THE LIGHT IS BACK ON. I HAVE BEEN ADVISED THAT WHEN THE SERVICE AIRBAG LIGHT IS LIT, THE AIRBAGS WILL NOT DEPLOY, THEREFORE IT IS DRIVING AN UNSAFE VEHICLE. *TR
NHTSA ODI 10562311
Dec 20, 2013Airbags
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE WIRING HARNESS WOULD NEED TO BE REPLACED. AFTER THE REPAIR WAS PERFORMED THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
NHTSA ODI 10556769
Apr 24, 2013Airbags
AIR BAG MAINTENANCE LIGHT REMAINED ON. FIRST ATTEMPT TO CORRECT FAILED. DEALER IS REPLACING MODULE HOWEVER THERE ARE OTHER 2013 THAT HAVE RECALLS FOR THIS MODULE. *TR
NHTSA ODI 10509386