Oct 13, 2015AirbagsSpeed controlCrash
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING 10 MPH, THE ACCELRATOR PEDAL SEIZED AND THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THERE WERE NO INJURIES SUSTAINED IN THE CRASH. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
NHTSA ODI 10781555
Sep 30, 2015LightsSpeed controlElectronic Stability Control (esc)
EIGHT MONTHS AFTER PURCHASING THE VEHICLE THE BCM (BODY CONTROL MODULE) FAILED CAUSING DOOR LOCKS AND TRUNK RELEASE NOT THE FUNCTION THIS HAPPENED WHILE THE VEHICLE WASSTATIONARY OR IN MOTION ON CITY STREETS OR THE HIGHWAY. AFTER THE BCM WAS REPLACED THE INTERIOR LIGHTS STOP FUNCTIONING ALONG WITH THE DASHBOARD LIGHTS FLICKERING. THIS ALSO HAPPENED WHILE THE VEHICLE WASSTATIONARY OR IN MOTION ON CITY STREETS OR THE HIGHWAY. THE VEHICLE TRACTION CONTROL AND CRUISE CONTROL BOTH MALFUNCTION WHILE THE VEHICLE WASSTATIONARY OR IN MOTION ON CITY STREETS OR THE HIGHWAY. HTTPS://YOUTU.BE/B7LOROMDBHS HTTPS://YOUTU.BE/QCLHYWT17IK HTTPS://YOUTU.BE/JYHG7DPQNDQ HTTPS://YOUTU.BE/JDTTHGRYV6W
NHTSA ODI 10778636
Aug 12, 2015Transmission & drivetrainElectrical systemSpeed control
VEHICLE THREW AN ERROR MESSAGE ON THE LED DASHBOARD ABOUT SERVICING THE TRANSMISSION. UNABLE TO PLACE CAR IN REVERSE OR DRIVE. AFTER MESSING WITH IT FOR A WHILE (SHUTTING VEHICLE OFF AND TURNING BACK ON, PAUSING FOR A FEW MINUTES) THE VEHICLE WOULD FINALLY WORK AGAIN. THIS SEEMED TO HAPPEN DURING THE MIDDLE OF THE YEAR AND TOWARDS WINTER WITH THE RECALL EVENTUALLY TAKING PLACE. (2014). I ARGUED WITH THE DEALERSHIP TO PROVIDE SOMETHING FOR TRANSPORTATION SINCE I HAD NO OTHER OPTIONS. AFTER ARGUING AND FINALLY GETTING A RENTAL THEY OFFERED TO PAY 3 DAYS. IT TOOK THEM MULTIPLE DAYS TO LOOK INTO THE ISSUE AND THEY FOUND LOW TRANSMISSION FLUID. THERE WAS A SOFTWARE UPDATE TO TAKE CARE OF THE RECALL AS WELL. THIS YEAR ALMOST 6 MONTHS SINCE THE LAST INCIDENT THE SAME ISSUES ARE OCCURRING. ABOUT TWO WEEKS AGO I CAME ACROSS THE SAME ISSUES. IT TOOK A WEEK TO GET AN APPOINTMENT WITH THE LOCAL DEALER AND I HAD TO BORROW A VEHICLE SINCE THE CAR HAS TROUBLE ACCELERATING WITH THESE ISSUES. THEY PERFORMED A SOFTWARE UPDATE AND IT SEEMED TO WORK FOR A WEEK. TODAY THE ENGINE WOULDN'T START BUT THE CARS COMPUTERS TURNED ON. AFTER TESTING DIFFERENT STEPS THE CAR FINALLY TURNED ON BUT THE ACCELERATION IS CLUNKY AND DOESN'T SHIFT APPROPRIATELY.
NHTSA ODI 10748298
Jul 29, 2015Speed controlEngine
WE'VE HAD ISSUES WITH THE CAR SINCE DAY ONE OF DRIVING IT OFF THE LOT BUT THE DEALERSHIP DIDN'T WANT TO DO THEIR JOB HERE ABOUT 3 MONTHS AGO WE WERE IN THE PROCESS OF MOVING AND MY FIANCEE HAD THE CAR FLOORED I THOUGHT FOR SURE MY FAMILY WAS GOING TO LOSE THEIR LIVES BECAUSE THE CAR DIDN'T HAVE THE POWER TO SPEED UP ITS NOT THE FIRST TIME AND MY FAMILY LIVES COMES FIRST WE'VE TRIED GETTING IT RESOLVED AND EVEN TRIED TO USE IT AS A TRADE IT AT ANOTHER DEALERSHIP AND THEY REFUSE TO EVEN TOUCH IT THE CAR HAD ALREADY 43000 MILES ON IT WHEN WE DROVE IT OFF THE LOT AND 5 DAYS AFTER HAVING IT THE SHIFTER CABLE POPPED OFF AND SINCE THEN ITS BEEN PROBLEMS AFTER PROBLEMS AND THERE'S SO MUCH MORE WRONG WITH IT AND SINCE JUNE ITS BEEN SITTING I REFUSE TO HAVE MY FAMILY HURT DO TO A MALFUNCTIONING CAR MY FIANCEE [XXX] NAME IS ALSO ON THE PAPERWORK FROM DEALERSHIP AMONGST WE'VE CONTACTED ATTORNEY GENERAL DODGE CHRYSLER MOPAR AND DEAL WITH REINKES AND FINDLAY DODGE FOR THINGS ONE THIS CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 10744618
Jun 18, 2015AirbagsSpeed controlBrakesCrash
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A DEALER. THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THREE YEARS LATER, WHILE DRIVING AT 35 MPH, THE VEHICLE BEGAN TO INDEPENDENTLY SLIDE TO THE RIGHT. AS A RESULT, THE CONTACT CRASHED INTO A POLE AND THE AIR BAGS FAILED TO DEPLOY. THE ABS AND ANTI SLIDE WARNING LIGHT ILLUMINATED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN AUTO BODY REPAIR CENTER FOR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
NHTSA ODI 10725992
Dec 28, 2014Transmission & drivetrainElectrical systemSpeed control
I HAVE BEEN HAVING THE SAME ISSUE AND A BURNING SMELL HAPPENING. IN OCTOBER THE DEALER REPLACED THE TCM AT 33,000 MILES AND STATED I WAS LUCKY TO BE UNDER WARRANTY SINCE IT WOULD COST $600+ OUT OF POCKET. NOW ON CHRISTMAS MORNING I HAD THE CHECK ENGINE LIGHT, SERVICE TRANSMISSION MESSAGE, AND AUTOSTICK NOT AVAILABLE MESSAGE DISPLAY. I WAS ABLE TO LIMP HOME TO HAVE R, N, D SHOW GEAR NOT AVAILABLE. AFTER WAITING I TURNED THE CAR ON AND THE MESSAGES CLEARED. THEN 2 DAYS LATER I WAS AN HOUR LATE TO WORK SINCE THE MESSAGES AND SHIFTING PROBLEM OCCURRED ON THE HIGHWAY. DURING TRAFFIC STOPPAGES I COULD NOT GET UP TO SPEED FAST ENOUGH AND ALMOST CAUSED AN ACCIDENT. THE MESSAGE AND ISSUE CLEARED AGAIN WHEN I LEFT WORK AND I DROVE HOME BUT NOW IT SHIFTS AT 5,000+ RPM WHEN ACCELERATING AFTER A STOP SIGN. BURNING SMELL IS BACK AND CAR IS SLUGGISH. SEEMS LIKE CHRYSLER IS WAITING FOR ENOUGH PEOPLE TO DIE BEFORE ADDRESSING THE ISSUE. CURRENTLY HAVE 39,000 MILES ON CAR. BEFORE THE ISSUE IN OCTOBER THERE WAS ALSO A "SOFTWARE UPDATE" FOR THIS AFTER I HAD IT ABOUT A WEEK WITH 500-600 MILES AROUND MID AUGUST 2013. I PURCHASED THIS CAR NEW TO HAVE RELIABLE TRANSPORTATION FOR WORK. NOW IT SEEMS I HAVE AN UNRELIABLE CAR WITH LOAN PAYMENTS AND DEALER SERVICE COSTS SINCE CHRYSLER DOESN'T COVER TRANSMISSION PROBLEMS WITH THE POWER TRAIN WARRANTY APPARENTLY. *TR
NHTSA ODI 10668536
Dec 10, 2014Transmission & drivetrainElectrical systemSpeed control
TO ADD TO A LONG LIST OF ISSUES WITH THIS VEHICLE WE NOW HAVE A VERY SERIOUS ONE THAT CHRYSLER DOES NOT COVER IN THE POWERTRAIN WARRANTY. ON THANKSGIVING WHEN GETTING READY TO LEAVE A STORE MY WIFE PUT THE VEHICLE INTO WHAT SHE THOUGHT WAS 1ST ONLY TO BEGIN GOING INTO REVERSE. THANKFULLY THERE WAS NOTHING BEHIND AT THE TIME. WE DISCOVERED THAT YOU CAN PUT THE VEHICLE INTO REVERSE AT ANY SPEED OR ANYTIME WITHOUT THE USE OF THE SHIFT RELEASE. UPON TAKING THE VEHICLE TO THE DEALER THEY STATED THAT THE SHIFTER NEEDS REPLACED AS THE CABLE BROKE FREE. THEY ALSO DISCOVER THAT THE REVERSE SHIFT SENSOR HAD GONE BAD AS WELL WHICH MAY HAVE BEEN CAUSING THE TRACTION CONTROL LIGHT TO COME ON AND THE CRUISE CONTROL TO STOP WORKING. THIS IS BUT ANOTHER ISSUE THAT THERE WHERE NO WARNING LIGHTS, BELLS OR WHISTLES YET EVERYTHING IS OK BECAUSE THE COMPUTER SAYS IT IS. THIS VEHICLE IS A DEATH TRAP, THEY WILL NOT FIX EVEN THOUGH IT IS A KNOWN ISSUE SINCE 2012 WHEN THEY FIRST RELEASE THE VEHICLE. APPARENTLY SOMEONE NEEDS TO DIE FOR IT TO BE A SERIOUS ENOUGH ISSUE.. CHRYSLER NEEDS TO BE MADE TO STEP UP AND TAKE RESPONSIBILITY FOR THEIR SHODDY PRODUCTS. OUR HEATER CORE IS LEAKING, TURBO INTERMITTENT, ENGINE SURGES (RPM'S) ETC. *TR
NHTSA ODI 10663447
Sep 4, 2014Transmission & drivetrainSpeed controlEngine
ISSUES WITH TRANSMISSION, GEARS AND POWER. AFTER PARKING MY CAR AND ATTEMPTING TO RESTART THE CAR WOULD NOT TURN ON, MULTIPLE LIGHTS CAME ON THE DASH BOARD, AND MESSAGE READ THAT MY CAR DID NOT RECOGNIZE THE GEAR. WAS NOT ABLE TO START CAR. IT WAS TOWED TO THE DEALERSHIP. ON ANOTHER OCCASION, I WAS DRIVING ABOUT 30 MPH AND MY CAR STOP WORKING, LOST ALL POWER AND IT TOOK ABOUT 5 MINUTES BEFORE I WAS ABLE TO USE THE GEARS. ON MULTIPLE OCCASIONS THE CAR WONT RECOGNIZE THE GEARS USED AND IT WILL ACT AS THOUGH IT IS IN NEUTRAL. I HAVE ALSO EXPERIENCED A DECLINE OF POWER WHILE DRIVING AS WELL AS BACK FIRING IN THE ENGINE WHEN CYLINDERS MISFIRE. HEATED SEATS DON'T ALWAYS WORK AND THE KEY FOBS DON'T ALWAYS WORK. *TR
NHTSA ODI 10630836
Jul 29, 2014Transmission & drivetrainSpeed control
DRIVING AT A AVERAGE SPEED OF 60-70 WHEN PASSING ON THE HWY MY CLUTCH PEDAL WAS STUCK TO THE FLOOR AND I HAD TO PULL IT OUT WITH MY FOOT TO CHANGE GEARS. THIS NOW HAS STARTED HAPPENING ON TAKE OFFS NOW. THE DEALER HAS ALL READY REPLACE IT ONCE AND IT IS STILL HAVING THE SAME ISSUE. APPARENTLY THE PART IS ON BACK ORDER BECAUSE THEY CAN NOT KEEP ENOUGH IN STOCK FOR THE CARS THAT ARE HAVING THIS REPLACED. IT TOOK 21 DAYS IN ORDER FOR MY PART TO ARRIVE AT THE DEALERSHIP. NOW I HAVE TO WAIT LONGER FOR A NEW ONE TO REPLACE THE ONE THAT WAS PUT IN. THIS CAN CAUSE A SERIOUS ISSUE ALMOST LIFE THREATENING BECAUSE YOU COULD BE PULLING OUT INTO TRAFFIC AND GOD FORBID YOU CAN'T REACT FAST ENOUGH. *JS
NHTSA ODI 10617429
Jun 8, 2014Speed controlBrakes
A FEW SHORT WEEKS AFTER PURCHASING THE 2013 DODGE DART RALLYE 1.4L TURBO; THE BLUETOOTH FAILED TO STAY CONNECTED. TOOK IT TO GET SERVICED AT LEAST THREE TIMES DUE TO THIS ISSUE. IN ADDITION, JUST RECENTLY (2014) THE EMERGENCY BRAKE HAS FAILED TO WORK WHEN PARKED ON AN INCLINE; NOT ALL OF THE TIME BUT SOMETIMES. ALSO RECENTLY NOTICED, THE CRUISE CONTROL BUTTON ON THE STEERING WHEEL FAILS TO WORK ALL OF THE TIME. NOT UNTIL YOU STOP AND RESTART THE VEHICLE DOES THE CRUISE CONTROL "DECIDE" TO WORK ONCE AGAIN. EVEN SO, IN THE FIRST FEW MONTHS OF OBTAINING THE VEHICLE I NOTICED CHIP MARKS ON THE FRONT BUMPER. AS 2014 HAS APPROACHED, THERE ARE ABOUT A COUPLE HUNDRED CHIP MARKS ON THE FRONT BUMPER BUT THE CAR HAS NOT BEEN DRIVEN IN AREAS TO CAUSE THIS MUCH DAMAGE. THE DODGE DART RALLYE'S WERE SUPPOSED TO CONTAIN CHIP GUARD WHICH DOES NOT MAKE SENSE AS TO WHY THE FRONT BUMPER PAINT HAS CHIPPED OFF SO BADLY!!! *TR
NHTSA ODI 10596898
Mar 21, 2014Speed control
AT ACCELERATION THE CAR PERIODICALLY STALLS BEFORE ACCELERATING. *TR
NHTSA ODI 10573916
Mar 12, 2014Fuel systemElectrical systemSpeed controlEngine
WHILE ACCELERATING THE VEHICLE BEGAN TO RANDOMLY SPUTTER/HESITATE. CHECK ENGINE LIGHT ILLUMINATED WITH FAULT CODE (P0352) AND CONTINUED TO SPUTTER/HESITATE DURING ACCELERATION PROCESS. AFTER DIAGNOSIS IT APPEARS THE ENGINE'S IGNITION CONTROL SYSTEM IS FAILING AND HAS BEEN FOR SOME TIME. ACCORDING TO DEALERSHIP, THIS IS NOT COVERED OUTSIDE BASIC WARRANTY OR ANY KNOWN RECALL. *TR
NHTSA ODI 10568680
Feb 27, 2014Speed controlEngine
I WASH STOPPED AT A RED LIGHT WHEN VEHICLE MOTOR STARTED REVVING UP ALL THE WAY TO WHERE THE TACHOMETER WAS FULLY IN THE RED. MY FOOT WAS NOT ON THE ACCELERATOR AND NOTHING WAS PRESSING THE ACCELERATOR DOWN. THERE WERE SEVERAL CARS IN FRONT OF ME AND AS WELL BEHIND ME. I COULD NOT GET THE CAR OUT OF DRIVE AS IT CREPT FORWARD. I HAD TO TURN IGNITION OFF TO STOP THE CAR! WHEN LIGHT TURNED TO GREEN AND THE OTHER CARS HAD MOVED FORWARD I THEN STARTED THE CAR AND PULLED IT TO THE ROADSIDE. TURNED THE CAR OFF AGAIN AND RESTARTED THE CAR. EVERYTHING SEEMED NORMAL AND CONTINUED TO DRIVE TO MY DESTINATION. LATER DRIVING THE CAR HOME WAS DEFINITELY AN ADVENTURE OF PURE NERVES DUE TO THE SCARE THIS INCIDENT. I HAVE NOW CONTACTED THE DODGE DEALERSHIP WHERE THE CAR WAS PURCHASED AND WAITING NOW FOR AN HOUR FOR SOMEONE TO CONTACT ME BACK FOR AN APPOINTMENT. THIS WAS A VERY SCARY SITUATION TO HAVE HAPPENED BUT THANKFUL NO ONE WAS HURT. *TR
NHTSA ODI 10566270
Sep 12, 2013Speed control
ON THE WAY HOME MY CRUISE CONTROL WOULD NOT TURN ON. I PULLED INTO MY DEALERSHIP TO MAKE AN APPOINTMENT. WHEN I LEFT THERE THE CRUISE STARTED WORKING. WHEN THEY LOOKED AT IT THE DEALERSHIP COULD NOT REPLICATE THE PROBLEM AND SINCE CHRYSLERS COMPUTERS WHERE DOWN THEY COULD NOT RESEARCH WHAT THE PROBLEM COULD BE. I WAS TOLD THAT ANOTHER LADY CALLED THAT DAY AND HAD THE SAME COMPLAINT. NOTHING HAS BEEN DONE YET TO ATTEMPT TO FIX THE ISSUE. *TR
NHTSA ODI 10543226
Jul 22, 2013Speed controlEngine
AFTER DRIVING FOR AN HOUR, I STOP AT A RED LIGHT TO MAKE A LEFT TURN ON A LEFT TURN ONLY LANE. UPON THE LIGHT TURNING GREEN, I PRESS THE GAS PEDAL AND THERE WAS NO RESPONSE. AFTER APPROXIMATELY 4 TO 10 SECONDS THE CAR AGGRESSIVELY JERKED FORWARD INTO ONCOMING TRAFFIC. THANKFULLY EVERYONE WAITED. *TR
NHTSA ODI 10526045
Jul 19, 2013Speed controlEngine
WHEN I WENT TO TAKE OFF, ACROSS A HIGHWAY, MY VEHICLE WOULD NOT ACCELERATE CORRECTLY. IT WOULD ONLY RUN ABOUT 1MPH. CAUSING ME TO BARELY MAKE IT ACROSS THE ROAD BEFORE BEING HIT BY ON COMING TRAFFIC. CHRYSLER IS CHECKING IT OUT AND ARE ASSUMING IT IS THE TURBO-CHARGER. THEY ARE ASKING MY MECHANIC TO PULL THE TURBO-CHARGER DOWN AND SEND TO THEM PICTURES BEFORE THEY MAKE ANY FURTHER JUDGMENTS ON THE PROBLEM. I HAD ONLY HAD THE CAR FOR APPOX. 2 1/2 WEEKS WHEN THE TROUBLE OCCURRED. MY CAR IS STILL IN THE SHOP AND THEY CAN'T TELL ME WHEN IT COULD BE FIXED. I JUST MADE THE FIRST PAYMENT ON JULY 17, 2013 AND DON'T HAVE USE OF MY CAR. *TR
NHTSA ODI 10525793
Feb 5, 2013Speed controlEquipment Adaptive/mobility
WHILE PULLING AWAY FROM A STOP SIGN THE ACCELATOR PEDDLE STUCK UNDER THE FLOOR MAT. I NOTICED THE FACTORY MAT SLIDING AROUND A MONTH AGO AND RETURNED THE CAR TO THE DEALER. I WAS TOLD TO BUY NEW AFTER MARKET MATS. I REMOVED THE DRIVER-SIDE MAT AND ORDERED AFTER MARKETS. THE NEW MATS HAVE LARGER LUGS TO HOLE THEM IN PLACE. BUT IT MOVED AGAIN AND WHILE ACCELERATING AWAY FORM THE STOP SIGN THE PEDDLE STUCK UNDER THE MAT. I APPLIED THE BRAKE AND WAS ABLE TO REACH DOWN AND PULL THE PEDDLE UP. AT THIS POINT I HAVE REMOVE ALL DRIVER-SIDE MATS. I ALSO CALLED THE DODGE OWNERS HELP LINE AND WAS INFORMED THAT (MORE OR LESS) IT WAS NOT THEIR PROBLEM. IF A LESS EXPERIENCED DRIVER HAD BEEN AT THE WHEEL THERE MAY HAVE BEEN A MUCH WORSE OUT COME. *TR
NHTSA ODI 10496431
Jan 15, 2013Speed control
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER AND THE CONTACT WAS AWAITING DIAGNOSIS. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 599.
NHTSA ODI 10493036