Jul 31, 2017Electrical system
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE BATTERY WARNING INDICATOR INTERMITTENTLY ILLUMINATED WHILE DRIVING 45 MPH. THE VEHICLE WAS TAKEN TO HALL CHRYSLER LOCATED ON VIRGINIA BEACH BLVD IN VIRGINIA BEACH, VA WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. WHILE DRIVING APPROXIMATELY 55 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED, THE AIR CONDITIONER STOPPED FUNCTIONING, AND THE ABS AND POWER STEERING WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE INTO A SHOPPING CENTER WHERE IT STALLED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT IT FAILED TO START. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 33,680.
NHTSA ODI 11011813
Jul 28, 2017Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DAVIS MOORE LOCATED AT 7675 E KELLOGG DR WICHITA, KS 67207) WHERE IT WAS DIAGNOSED THAT THE VACUUM TUBES NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. IN 2016 THE VEHICLE WAS SERVICED UNDER NHTSA RECALL CAMPAIGN NUMBER 15V80000(BRAKES). UPON INSPECTION IT WAS DETERMINED THAT NOT ENOUGH OIL WAS PRESENT INSIDE THE BRAKE BOOSTER TO CAUSE A FAILURE AND THE BOOSTER WAS NOT REPLACED. THE DEALER REPLACED ONLY THE VACUUM TUBE BUT APPROXIMATELY 1 YEAR LATER THE BRAKE BOOSTER HAD FAILED. THE MANUFACTURER WAS CONTACTED AND AUTHORIZED THE VEHICLE TO BE REPAIRED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FOR A SECOND TIME AND THE BRAKE BOOSTER WAS REPLACED ON THE VEHICLE. THE FAILURE MILEAGE WAS 67,000.
NHTSA ODI 11011265
Jul 27, 2017Transmission & drivetrainAirbags
CLUTCH STICKS
NHTSA ODI 11010926
Jul 25, 2017Engine
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE THE CONTACT'S WIFE WAS DRIVING 10 MPH, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE DRIVER WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO JOHN HIESTER CHRYSLER DODGE JEEP (940 N MAIN ST, LILLINGTON, NC 27546) WHERE IT WAS DIAGNOSED THAT THE RINGS AND PISTONS HAD CRACKED DUE TO THE CONTACT PUTTING AN AFTERMARKET CBV VALVE ON THE VEHICLE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT SINCE THE FAILURE WAS CAUSED BY THE CONTACT USING AN AFTERMARKET PART, THEY COULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
NHTSA ODI 11010625
Jul 24, 2017Parking BrakeBrakes
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR CALIPERS WERE DEFECTIVE AND NEEDED TO BE REPLACED. AFTER FURTHER INVESTIGATION, THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 13V124000 (PARKING BRAKE); HOWEVER, THE VIN WAS NOT ASSOCIATED WITH THIS CAMPAIGN. THE THREE RIVERS DEALER WAS CONTACTED AND REFUSED TO PERFORM ANY WORK UNTIL BEING COMPENSATED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.
NHTSA ODI 11010185
Jul 20, 2017Electrical system
"ENGAGE PARKING BRAKE TO PREVENT ROLLING" ALERT COMES ON AFTER ABOUT 10-15 MINUTES OF DRIVING AND COMING TO A COMPLETE STOP. THE ALERT SUBSEQUENTLY COMES ON EVERY TIME THE CAR STOPS AFTER THIS INITIAL PHASE. ON OCCASIONAL, WHEN THE CAR COMES TO A COMPLETE STOP AND IS PUT INTO "PARK" AND THE ALERT COMES ON, IT WILL NOT SHIFT INTO ANY OTHER GEAR. TO CORRECT THIS ISSUE THE CAR MUST BE TURNED OFF AND ALLOWED TO SIT FOR AT LEAST 10-15 SECONDS, RESTARTED, AND WILL THEN ALLOW YOU TO SHIFT TO ANOTHER GEAR. THE ALERT WILL THEN AGAIN COME ON WHENEVER THE CAR IS BROUGHT TO A COMPLETE STOP.
NHTSA ODI 11006595
Jul 20, 2017Transmission & drivetrain
CAR SHIFTS INTO NEUTRAL EVEN THOUGH GEAR SHIFTER IS IN REVERSE OR DRIVE. YOU HAVE TO SHIFT BACK INTO PARK SHUT OFF THE ENGINE AND TURN BACK ON. SO FAR HAS ONLY HAPPENED WHEN VEHICLE WAS STATIONARY. AND HAS ALWAYS HAPPENS WHEN TURNING CAR ON. HAPPENS SPORADICALLY, BUT INCREASING FREQUENCY
NHTSA ODI 11006638
Jul 14, 2017Transmission & drivetrain
I HAVE A 2013 DODGE DART WITH 75,000 MILES ON IT. ON 7/14/17 WHILE I WAS DRIVING DOWN A HIGHWAY, THE TRANSMISSION UNEXPECTEDLY SHIFTED INTO NEUTRAL AND REMAINED IN NEUTRAL, WHICH CAUSED A LOST OF CONTROL OF THE TRANSMISSION IN THE MIDDLE OF THE HIGHWAY. THE VEHICLE IS NO LONGER ABLE TO BE OPERATED AS THE TRANSMISSION IS REMAINED STUCK IN NEUTRAL. THIS INCIDENT COULD EASILY CAUSED AN ACCIDENT, LUCKILY I WAS ABLE TO NAVIGATE THE VEHICLE OF TO THE SIDE OF THE HIGHWAY.
NHTSA ODI 11005382
Jul 12, 2017Transmission & drivetrain
MY WIFE DIANA PURCHASED THIS CAR ON JUNE 19 2017, FROM A DEALERSHIP HYUNDAI OF GARDEN GROVE CA. A MONTH AFTERWARD WE TRIED TO START THE VEHICLE, SINCE THIS DODGE DART IS A 6 SPEED MANUAL TRANSMISSION, THE CLUTCH NEEDS TO BE PRESSED TO START THE ENGINE. WHEN I DID THAT, THE CLUTCH WENT ALL THE WAY TO THE FLOOR AND STAYED THERE. WE TOOK IT TO GLEEN E THOMAS DODGE CHRYSLER DEALERSHIP LOCATED IN LONG BEACH CALIFORNIA. THEY KEEP THE CAR FOR A FULL 7 DAYS AND COULDN'T FIXED IT. AFTER THAT THE PROBLEM OF THE STICKING CLUTCH REMAINS UNTIL NOW, GETTING WORSE AS THE TIME GOES BY. EVERY WEEK THE ISSUE COMES UP. WE TOOK THE CAR AGAIN TO ANOTHER DEALERSHIP, THIS TIME WAS CERRITOS DODGE AND THEY KEPT THE CAR FOR ANOTHER WEEK. CLUTCH HASN'T BEEN FIXED. THE STICKING CLUTCH HAPPENS ALMOST EVERY WEEK IN THE LAST 2 MONTHS, WE HAVE TO PULL IT BACK WITH OUR HANDS OR FEET, THEN WE PUMP THE CLUTCH UNTIL IT WORKS AGAIN.
NHTSA ODI 11004790
Jul 11, 2017Transmission & drivetrain
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE THE CONTACT'S SON WAS DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO PERRY CHRYSLER DODGE JEEP RAM (2340 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AS THE BRAKES AND STEERING WHEEL FAILED TO RESPOND. THE VEHICLE WAS TOWED TO FISHER CHRYSLER DODGE JEEP RAM (349 E 32ND ST, YUMA, AZ 85365) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A THIRD TIME. AT THE TIME OF THE COMPLAINT, THE VEHICLE WAS BEING TOWED TO ROGERS & ROGERS CHRYSLER JEEP DODGE (2329 CA-86, IMPERIAL, CA 92251). THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO REIMBURSE ASSOCIATED COSTS AND PROVIDE A RENTAL VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
NHTSA ODI 11004639
Jul 9, 2017Transmission & drivetrain
I HAVE A 2013 DODGE DART AND AFTER BACKING IT OUT OF THE DRIVEWAY IT WAS STUCK IN REVERSE. WE COULDN'T TURN THE CAR COMPLETELY OFF AND THE KEY WOULD NOT COME OUT. AFTER WORKING WITH IT MY HUSBAND FINALLY GOT IT TO GO INTO PARK, TURNED THE KEY OFF AND REMOVED IT. NOW IT IS SITTING IN FRONT OF OUR HOUSE ALMOST ON THE SIDE OF THE STREET.
NHTSA ODI 11003881
Jul 3, 2017Transmission & drivetrain
I WAS BACKING INTO A PARKING SPACE. WHEN I WENT TO SHIFT THE CAR BACK INTO PARK, THE SHIFTER MOVED, BUT THE CAR STAYED IN REVERSE.
NHTSA ODI 11002767
Jun 28, 2017Transmission & drivetrainAirbags
MULITPLE ISSUES WITH THIS CAR. BATTERY HAS BEEN REPLACED TWICE, NEEDLES ON GAUGES BOUNCE AROUND, AT 90,000 MILES AIRBAG INDICATOR CAME ON, NO DIAGNOSIS, AT 92,000 PULLED INTO WORK AND CAR WOULD NOT GO INTO PARK, HAD TO SHUT OFF THE CAR AND PULL UP EMERGENCY BRAKE, MY CAR NOW WILL NOT TURN ON.
NHTSA ODI 11001864
Jun 28, 2017Transmission & drivetrainElectrical systemBrakes
WHILE DRIVING, EXPERIENCING INTERMITTENT ISSUES WITH LOW POWER DURING ACCELERATION, BACK FIRING, MISFIRING, CHECK ENGINE LIGHT & TRACTION CONTROL COMES ON, STAYS ON. CRUISE CONTROL WILL NOT WORK WHEN THIS HAPPENS. AFTER A FEW DAYS, CORRECTS ITSELF AND IS OK FOR A DAY OR SO BUT CONTINUES AGAIN. VERY CONCERNING IN TRAFFIC. CLUTCH WENT ALL THE WAY TO FLOOR, TOOK TO DEALERSHIP AND SO FAR NOT REOCCURRING (RECALL). ELECTRICAL ISSUE, POSSIBLE SOMETHING STAYING OPEN, DRAINING BATTERY. AFTER SITTING ALL DAY, CAR WOULD NOT UNLOCK, HAD TO ENTER CAR WITH ACTUAL MANUAL UNLOCK. UPON OPENING, THE DASH LIGHTS WERE ALL FLASHING, THE DISPLAY SCREEN WAS FLASHING UNREADABLE IMAGES. ALL INSTRUMENT PANEL LIGHTS CAME ON, STAYED ON. WHEN DOOR SHUT, PANEL LIGHTS WENT OFF AND THE FUEL AND SPEEDOMETER GAUGES STARTING JUMPING, OPENED THE DOOR, GAUGES STOPPED AND LIGHTS CAME ON. WIPER BLADES ACTIVATED ON THEIR OWN, VERY SLOWLY. COULD NOT UNLOCK ANY DOOR OR OPEN TRUNK DURING THIS TIME. JUMPED THE CAR, STARTED VERY QUICKLY. WILL NEED TO REPLACE THE BATTERY AS IT IS NOT CHARGING FULLY. REAR BRAKES ARE NOT WEARING PROPERLY.. CAR MILEAGE 35,500.. VERY UNHAPPY WITH THIS CAR'S PERFORMANCE.
NHTSA ODI 11002044
Jun 27, 2017Electrical systemElectronic Stability Control (esc)Fuel system
THERE WAS ALREADY A RECALL ON MY VEHICLE. THEN I HAVE HAD TWO BRAND NEW STARTERS PUT INTO MY CAR AT THE CHRYSLER DEALERSHIP AND BOTH TIMES THE STARTERS WERE BURNED TO A CRISP IN LESS THAN 48 HOURS. NOW I'M HAVING TRANSMISSION ISSUES AND NO ONE KNOWS WHAT'S GOING ON
NHTSA ODI 11001826
Jun 27, 2017Speed control
CAR GETS TO ABOUT 190 DEGREES AND THE SERVICE TRANSMISSION MESSAGE APPEARS AND THE CHECK ENGINE LIGHT COMES ON AND CAR GOES INTO LIMP MODE AND WILL NOT COME OUT OF FIRST GEAR. ONCE CAR IS SHUT OFF IT WILL NOT TURN ON FOR ABOUT 45 MINUTES TO AN HOUR EVEN AFTER DISCONNECTING THE BATTERY. AFTER 45 MINUTES TO AN HOUR CAR WILL START AND GO ABOUT 15 MILES AND THEN BACK INTO LIMP MODE AND WILL NOT COME OUT OF FIRST GEAR AGAIN. THIS IS VERY HASSARDIST
NHTSA ODI 11001832
Jun 20, 2017Transmission & drivetrain
KEY STUCK IN THE IGNITION AND WILL NOT GO INTO GEAR, 81000 MILES. WENT TO PUT THE CAR IN PARK TO CHECK MY MAIL AND THERE WERE NO GEARS THE CAR WOULD NOT GO INTO PARK. I TRIED TO TURN THE CAR OFF AND THE KEY WOULD NOT COME OUT. HAVING IT TOWED TO THE SHOP.
NHTSA ODI 11000141
Jun 20, 2017Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (KUNIS DODGE IN MONMOUTH, ILLINOIS) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11000188
Jun 20, 2017Airbags
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 34,000.
NHTSA ODI 11000280
Jun 19, 2017Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM OF ALBANY, GA (701 E OGLETHORPE BLVD, ALBANY, GA 31705, TELEPHONE: (229)518-3095) TO BE REPAIRED; HOWEVER, THE CONTACT WAS INFORMED THAT THE PART TO REMEDY THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT WAS INFORMED THAT THE DEALER WOULD CALL BACK WHEN THE REMEDY WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11000043
Jun 9, 2017Brakes
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER TO MAKE AN APPOINTMENT. THE VEHICLE WAS TAKEN TO CARL GREGORY DEALER (LOCATED ON VICTOR DRIVE IN COLUMBUS, GA) WHO STATED THAT THEY ONLY RECEIVED THREE PARTS AND COULD NOT SERVICE THE VEHICLE BECAUSE THE THREE PARTS WERE ALREADY DISTRIBUTED. THE MANUFACTURER STATED THAT THEY WERE DISTRIBUTING THE PARTS AS FAST AS POSSIBLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10994231
Jun 8, 2017Parking BrakeCrash
MY VEHICLE SAT PARKED FOR 4 HOURS AND THE EMERGENCY BRAKE COMPLETELY GAVE OUT CAUSING MY CAR TO ROLL DOWN A HILL AND CRASHED ON THE SIDE OF THE HIGHWAY.. THE EMERGENCY BRAKE STILL DID NOT WORK AFTER THE CRASH. I DO HAVE VIDEO EVIDENCE.
NHTSA ODI 10993915
Jun 6, 2017AirbagsBrakes
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING APPROXIMATELY 40 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED AND FLICKERED ON AND OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT DID NOT NOTIFY THE DEALER FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 31,053. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10993409
Jun 2, 2017Traction Control SystemEngine
TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE "CHECK ENGINE" INDICATOR ILLUMINATED. IN ADDITION, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE DRIVER COULD NOT ACCELERATE. THE VEHICLE WAS DIAGNOSED AT RAY LAETHEN DODGE WHERE IT WAS DETERMINED THAT A TRACTION CONTROL MODULE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
NHTSA ODI 10992832
Jun 1, 2017Electrical systemBrakes
A FEW THINGS HAS BEEN OCCURRING REGARDING MY CAR. THE FIRST THING IS MY CHECK ENGINE LIGHT HAS COME ON SEVERAL TIMES AND WHEN I GOT IT CHECKED, THE CAR WOULDN'T START RIGHT AT THE DEALERSHIP. THE DEALERSHIP WAS FINALLY ABLE TO GET THE CAR STARTED, HOWEVER, THEY REPORTED NOTHING WAS WRONG WITH THE CAR. THE SECOND THING AND MOST SCARIEST IS MY BRAKES. MY BRAKES ARE TOTALLY MESSED UP AS THEY CONSTANTLY LOCK AND IT'S HARD TO PRESS ON THE BREAKS. THEREFORE I DO NOT DRIVE LONG DISTANCES BECAUSE I AM AFRAID I WON'T BE ABLE TO STOP IN TIME. I'VE TAKEN MY CAR TO GET DIAGNOSED AND THEY TOLD ME THE MY BRAKES AND ROTARS ARE SEVERELY DAMAGED AND INFACT IT WON'T PASS THE SAFETY CHECK IN THE STATE OF NY.
NHTSA ODI 10992628