What 547 owners told NHTSA about the 2013 Dodge Avenger

The contact's cousin owns a 2013 Dodge Avenger. The contact stated while she was sitting in the front passenger’s side seat, the headrest air bag was deployed independently. The contact stated no warning light was illuminated. The contact sustained a concussion and a cervical sprain and sought medical attention the following day. No Police report was filed. The contact continued driving to the destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.

NHTSA ODI 11534367

The contact owns a 2013 Dodge Avenger. The contact stated that while driving approximately 55 mph, the driver seat headrest restraint was erroneously deployed. The contact indicated that during the incident the vehicle had not crashed or abruptly stopped to cause the headrest restraint to deploy. During the incident, the contact sustained an injured neck. No medical treatment was required. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 133,000.

NHTSA ODI 11491028

The contact owns a 2013 Dodge Avenger. The contact stated that while entering a friend's driveway at an undisclosed speed, there were flames coming from underneath the hood. The contact exited the vehicle and contacted the fire department. The fire department arrived on the scene and extinguished the fire. A police and fire department reports were filed. The vehicle remained at the friend's residence and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure and requested proof of ownership. The failure mileage was approximately 157,000.

NHTSA ODI 11484428

The contact owns a 2014 Dodge Avenger. The contact stated while driving at 40-50 MPH, the vehicle hesitated as it stalled. The contact stated that several warning lights illuminated such as the brake, air bags, and charging system warning lights. The contact was able to pull to the side of the road, where she jumped started the battery with some assistance, and the vehicle restarted. The contact drove the vehicle to the residence. The contact stated that she attempted to start the vehicle again however, the vehicle failed to start as several warning lights were illuminated and a burning odor was detected in the cabin of the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 146,590.

NHTSA ODI 11421322

TL* THE CONTACT OWNED A 2013 DODGE AVENGER. THE CONTACT STATED THAT UPON APPROACHING A STOP LIGHT AT 10 MPH, THE DRIVER BEHIND HER WAS ON A CELL PHONE AND REAR ENDED HER VEHICLE. THE CONTACT STATED THAT THE DRIVER SEAT BELT FAILED TO RESTRAIN HER AND THE CONTACT HIT HER HEAD ON THE DRIVER SIDE WINDOW. THE AIR BAGS ALSO FAILED TO DEPLOY UPON IMPACT. THE CONTACT DID NOT RECEIVE MEDICAL ATTENTION; HOWEVER, SHE STATED THAT SHE DID HAVE PAIN TO HER LOWER SPINE, NECK, AND LEFT SIDE OF HER HEAD. THE OTHER DRIVER DID NOT SUSTAIN INJURIES. THE POLICE WERE CALLED TO THE SCENE; HOWEVER, THEY NEVER SHOWED. THE CONTACT STATED THAT SHE GAVE HER INFORMATION TO THE DISPATCHER; BUT WAS UNCERTAIN IF A POLICE REPORT WAS FILED. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS LATER DESTROYED. THE CONTACT ALSO WENT TO NYLE MAXWELL CDJR OF AUSTIN(13401 RANCH RD 620 N, AUSTIN, TX 78717) WHERE THEY DISCOVERED THAT HER VEHICLE WAS PLACED UNDER NHTSA CAMPAIGN NUMBER:16V668000( SEAT BELTS, AIR BAGS); HOWEVER, THE DEALER OFFERED NO ASSISTANCE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.

NHTSA ODI 11414634

ON JANUARY 31,2021, I WAS DRIVING HOME IN THE RAIN ON INTERSTATE 40. I HYDROPLANED AND LOST CONTROL OF MY CAR. I WAS DRIVING 55 MPH WHEN THIS HAPPENED. I WA SIN THE FAR RIGHT LANE AND I SPUN OUT ACROSS THE HIGHWAY AND I CRASHED INTO THE CENTER MEDIAN AT FULL SPEED. MY AIRBAGS NEVER DEPLOYED. I HAVE MANY BRUISED ON MY CHEST, HIPS, LEGS, ARMS AND TORSO FROM THE IMPACT, AS WELL AS WHIPLASH IN MY NECK AND BACK.

NHTSA ODI 11395069

HELLO I GUESS MY CAR HAS A RECALL I DIDNT NO I WENT TO THE DEALERSHIP GOT SOME PARTS MY IN THERE SYSTEM I WORK OUT OF TOWN I TRAVEL ALOT DROVE THE OUT OF STATE I GOT IN A ACCIDENT POLICE CAME WROTE A REPORT SAID IT WAS MY FAULT IN THE IMPACT THE AIRBAGS NEVER OPEN AND THE SEAT BET BECAME LOSS IT TAKES LONGER TO RETURN IN ITS ROLLED UP POSITION I THOUGHT MAYBE THE AIRBAGS DIDNT OPEN CAUSE THE IMPACT WASNT HARD ENOUGH WILL I JUST LEFT IT LIKE THAT I ENDED UP FIXING THE CAR ON MY OWN DIDNT WONT MORE PROBLEMS WITH THE INSURANCE DIDNT MAKE IT A BIGGER DEAL AROUND CHRISTMAS TIME ALL THIS CORONAVIRUS HAPPENS THIS WAS IN TEXAS MY JOB ENDED I CAME BACK HOME TO NEVADA TIME PASSED WENT TO THE DEALER TO GET MORE PARTS NOTHING A FEW DAYS LATER YESTERDAY I GET A TEXT FROM THE DEALER MY CAR HAS A RECALL THEY WON'T TO FIX IT AND CHRYSLER IS GOING TO PAY FOR MY RENTAL CAUSE THEY NEED THE CAR A FEW DAYS I COULD HAVE BEEN HURT REAL BAD I FIX THE CAR ON MY OWN CAUSE I DIDNT NEED MORE PROBLEMS MY BACK STILL HURTS FROM TIME TO TIME I JUST THOUGHT I SHARE THIS EXPERIENCE THANK U

NHTSA ODI 11349126

PASSENGER HEADREST RESTRAINT DEPLOYED SPONTANEOUSLY, WITHOUT ACCIDENT OR CRASH BEING INVOLVED, STRIKING PASSENGER IN HEAD AND NECK RESULTING IN HEAD AND NECK INJURY.. AUTOMOBILE WAS IN MOTION TRAVELING APPROXIMATELY 40 MPH ON A CITY STREET.

NHTSA ODI 11344164

THE HANDLE ON THE DOORS HAS BROKEN THE SEAL CUTTING OPEN MY HANDS MANY TIMES

NHTSA ODI 11317779

MY AIRBAGS DID NOT GO OFF WHEN I HIT THE CAR IN ONCOMING TRAFFIC. MY FRAME WAS BENT AND BOTH CARS WERE TOTALED. I'VE SUSTAINED MANY INJURIES THAT ARE UNKNOWN OF TREATMENT COMPLETION

NHTSA ODI 11317780

ON 3/9/2020 AT APPROXIMATELY 4:30 PM WHILE DRIVING SOUTH ON INTERSTATE 55 JUST SOUTH OF SOUTHAVEN MISSISSIPPI WHEN THE PASSENGER SIDE HEADREST DEPLOYED SPRINGING THE HEAD REST FORWARD WITH CONSIDERABLE FORCE. MY WIFE WAS SITTING IN THE PASSENGER SEAT AT THE TIME AND WAS STRUCK BY THE HEADREST IN THE HEAD AND COMPLAINED THAT IT HIT HER HEAD SO HARD THAT IT HURT. WE WERE NOT INVOLVED IN AN ACCIDENT AT THE TIME AND WERE TRAVELING AT THE POSTED SPEED LIMIT. I HAD NOT HAD TO BREAK HARD OR ANYTHING. THE HEADREST JUST CAME APART. AFTER SOME RESEARCH I SEE THIS IS SUPPOSE TO BE A SAFETY FEATURE THAT WOULD OCCUR IN AN ACCIDENT. THERE WAS NO ACCIDENT. AFTER ARRIVING HOME I NOTICED A METAL PIN IN THE BOTTOM OF THE SEAT REST AND BROKE PLASTIC IN THE LOCATION WHERE THE PIN SHOULD BE LOCATED. NOW I AM CONCERNED THAT THE DRIVERS SEAT MAY DO THE SAME THING AND CAUSE AN ACCIDENT.I ALSO NOW HAVE THE ISSUE OF A COSTLY REPAIR FOR A DEFECTIVE DESIGN FLAW.

NHTSA ODI 11317134

ON THE EVENING OF 10/05/2019, WHILE TRAVELING STRAIGHT AT A STEADY 25-30 MPH, THE PASSENGER HEADREST FELT LIKE IT EXPLODED. THE PASSENGER'S HEAD WAS SUDDENLY AND VIOLENTLY PUSHED FORWARD. IT APPEARS FROM INTERNET RESEARCH THAT THIS IS A FAILURE OF THE "ACTIVE HEAD RESTRAINT" SYSTEM.

NHTSA ODI 11267635

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT STATED THAT THE VEHICLE SPONTANEOUSLY CAUGHT FIRE UNDER THE HOOD AND THE FIRE SPREAD TO TWO HOUSES. THE FIRE DEPARTMENT DISTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 96,000.

NHTSA ODI 11242002

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE PASSENGER SIDE HEAD REST IMPLODED RANDOMLY INTO THE PASSENGERS HEAD WITHOUT IMPACT. THE AIR BAG WARNING INDICATOR LIGHT WAS ILLUMINATED. THE PASSENGER SUSTAINED LIGAMENT, NECK, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS TOWED TO DICK HANNAH DODGE 3517 NE AUTO MALL DR, VANCOUVER, WA 98662 (360) 342-9518 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED WHO PROVIDED CASE NUMBER 34438330 HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE VIN WAS UNKNOWN. *DT*JB *DT *DT *TR *DT THE CONSUMER SUBMITTED PHOTOS OF THE DEFECT. *TR

NHTSA ODI 11240407

TL* THE CONTACT OWNED A 2013 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE TEMPERATURE GAUGE WENT HOT AND APPROXIMATELY 20 SECONDS LATER, SMOKE SUBMERGED THE INSIDE OF THE VEHICLE. FLAMES THEN BEGAN TO COME FROM THE HOOD THE VEHICLE AS THE ENGINE BEGAN TO STALL WITHOUT WARNING. THE CONTACT IMMEDIATELY REMOVED HIMSELF AND HIS CHILD FROM THE VEHICLE AND GOT AS FAR AWAY FROM THE VEHICLE AS POSSIBLE. NO INJURIES OCCURRED AS A RESULT OF THE FIRE AND NO MEDICAL ATTENTION WAS NEEDED; THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO A TOW YARD AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

NHTSA ODI 11234624

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. WHILE THE CONTACT'S SISTER WAS DRIVING 55 MPH, SHE DEPRESSED THE BRAKE PEDAL, BUT IT FAILED TO STOP THE VEHICLE. AS A RESULT, THE DRIVER CRASHED INTO ANOTHER VEHICLE ON THE FRONT DRIVER'S SIDE. BOTH THE DRIVER AND PASSENGER AIR BAGS DEPLOYED. THE DRIVER SUSTAINED A BRAIN ANEURYSM AND HAD TROUBLE BREATHING. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO KEN GARFF WEST VALLEY CHRYSLER JEEP DODGE RAM FIAT (LOCATED AT 4175 W 3500 S, WEST VALLEY CITY, UT 84120, (844) 353-7052). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 86,000.

NHTSA ODI 11230837

FRONT PASSENGER SEAT HEADREST DEPLOYED WHILE IN MOTION ON A CITY STREET, AT APPROXIMATELY 30MPH. VEHICLE HAD NOT BEEN IN A COLLISION AT THE TIME, NOR AT ANYTIME PRIOR. HEADREST STRUCK PASSENGER WITH SUCH FORCE AS TO CAUSE WHIPLASH.

NHTSA ODI 11207225

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE DRIVER CRASHED INTO A UTILITY POLE. THE DRIVER DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A USED VEHICLE LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND INFORMED THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ODI 11206441

WHILE DRIVING DOWN THE INTERSTATE MY CAR STARTED TO EMIT BLACK SMOKE FROM THE HOOD, I PULLED OCER TO THE RIGHT HAND SHOULDER TO INSPECT THE SMOKE WHEN I GOT OUT THERE WERE FLAMES COMING FROM UNDER THE HOOD I CALLED 911 IMMEDIATELY. THERE WERE NO WARNING LIGHTS OR ABNORMAL GUAGE READINGS PRIOR TO THE INCIDENT. THE FIRE STARTED SPONTANEOUSLY AND IVE NEVER HAD AN ISSUE WITH THIS CAR BEFORE ITS ALWAYS BEEN EXTREMELY RELIABLE. THE CAR IS A TOTAL LOSS.

NHTSA ODI 11186857

TL* THE CONTACT OWNED A 2013 DODGE AVENGER. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THE DRIVER'S DOOR WAS SEVERELY DAMAGED, BUT THE SIDE AND CURTAIN AIR BAGS DID NOT DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE DRIVER. THE DRIVER SUSTAINED INJURIES TO THE LEFT SIDE OF THE BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000. *DT*JB

NHTSA ODI 11165068

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A LEFT TURN, THE DRIVER'S SIDE ANTI-WHIPLASH AIR BAG DEVICE (LOCATED IN THE HEAD REST) SUDDENLY DEPLOYED WITHOUT A CRASH OR IMPACT. THE CONTACT SUSTAINED A NECK INJURY THAT REQUIRED MEDICAL TREATMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (TRI-CITY DODGE, 833 S. VAN BUREN RD, EDEN, NC) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,600. *DT *DT UPDATED 12/20/18*JB *JB

NHTSA ODI 11151814

TL* THE CONTACT OWNED A 2013 DODGE AVENGER. WHILE DRIVING 30 MPH, THE CONTACT'S SON CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. AFTER THE CRASH, THE CONTACT LEARNED OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000....UPDATED 08/29/17 *BF UPDATED 09/06/17 *BF UPDATED 09/18/2017*JS *JS *CN

NHTSA ODI 11019118

TAKATA RECALL THIS CAR KEEPS BURNING OUT 15AMP FUSE. WE'VE NARROWED IT DOWN TO SOME FAULTY WIRES CONNECTED TO RAMPSHIFT SENOR, BUT THE CONNECTOR TO THE SENOR IS NOT AT AN AUTO PARTS STORE.

NHTSA ODI 10970002

TL* THE CONTACT OWNED A 2013 DODGE AVENGER. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION WHILE TRYING TO AVOID THREE DEER. THE SEAT BELT PRETENSIONER DID NOT FUNCTION AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS OPERATED AT APPROXIMATELY 25 MPH. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM SEVERE PAIN, PINCHED NERVES, AND DISC DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

NHTSA ODI 10957840

"TAKATA RECALL"MY WIFE GOT IN A ACCIDENT REAR ENDING ANOTHER CAR THAT STOMPED ON BREAKS AS SHE WAS TRYING TO SWITCH LANES HER BRAKES DID NOT CLAMP PROPERLY AND HER AIRBAG DID NOT DEPLOY SHE WAS GOING 45MPH ON HWY 70 IN DURHAM, NC. SHE SUFFERED INJURIES TO HER NECK, SHOULDERS, KNEES, AND RIGHT EYE. AND OUR CAR RECEIVED DAMAGES TO THE FRONT DRIVER SIDE NOT DRIVABLE. AFTER HEARING FROM A MECHANIC THAT THE AIRBAG SHOULD HAVE DEPLOY AND DODGE HAS A RECALL GOING ON I DID SOME RESEARCH IT WAS TRUE. AND MY CAR DID HAVE A RECALL FOR THE AIRBAGS SINCE SEPTEMBER OF 2016 BUT I WAS NEVER NOTIFIED BY DODGE OR TAKATA. I HAVE OWN THIS CAR SINCE 2013 BRAND NEW AND HAVE BEEN DRIVING FOR OVER 3 YEARS, AT ANY POINT IN TIME DURING THAT ME AND MY WIFE COULD HAVE GOTTEN INTO A REALLY BAD ACCIDENT AND DIED BECAUSE THE AIRBAGS DIDN'T WORK. I WOULD NOT HAVE BOUGHT THE CAR IF I KNEW THIS, I WAS LIED TO BY DODGE AND SPORT DURST WHERE I PURCHASED THE CAR FROM AND I WANT JUSTICE. *TR - (RECALL RELATED INCIDENT) TS

NHTSA ODI 10945757