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What 679 owners told NHTSA about the 2013 Chrysler Town And Country

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (679)Crash / fire / injury (39)Electrical system (392)Engine (108)Seats (58)Airbags (49)Transmission & drivetrain (41)Brakes (40)Fuel system (39)Steering (26)Body & structure (25)Visibility & wipers (23)

4 of 679 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters

Sep 17, 2020Transmission & drivetrainCrash

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE ATTEMPTING TO PARK ACROSS THE GARAGE DOOR WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE SUDDENLY VIOLENTLY ACCELERATED. THE CONTACT TURNED THE VEHICLE TO THE RIGHT BUT WAS UNABLE TO MOVE THE VEHICLE BACK TO THE LEFT. THE STEERING LOCKED UP AND CRASHED INTO SOMEONE'S GARAGE, AND THE VEHICLE SHUT OFF. THE AIR BAGS DID NOT DEPLOY. THE SHOULDER SEAT TIGHTENED UP. THERE WAS NO INJURY. HOWEVER, THE CONTACT WAS TAKEN TO THE EMERGENCY ROOM FOR OBSERVATION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND WAS TOWED TO THE DUPAGE CHRYSLER DODGE JEEP RAM DEALER, LOCATED AT: 433 E NORTH AVE., GLENDALE HEIGHTS, IL 60139 WHERE THE TECHNICIAN REPAIRED THE FRONT END OF THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

NHTSA ODI 11355535

Aug 26, 2015Transmission & drivetrain1 injury

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS IN THE PARK POSITION, THE VEHICLE INDEPENDENTLY ROLLED AND KNOCKED THE CONTACT TO THE FLOOR. THE FRONT DRIVER SIDE TIRE RAN OVER THE CONTACT'S LEFT LEG AND CONTINUED TO ROLL DOWN A HILL UNTIL IT STOPPED AT THE BOTTOM OF AN EMBANKMENT. THE CONTACT SUSTAINED TISSUE AND NERVE DAMAGE ON HER LEFT LEG, TWO TORN ROTATOR CUFFS ON HER LEFT SHOULDER, AND SEVERE BRUISING ON THE ENTIRE LEFT SIDE OF HER TORSO THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DOOR AND THE SUB SEAT STOWING AREA WERE REPAIRED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,484. UPDATED 11/25/15*LJ *CN

NHTSA ODI 10759357

Jan 29, 2015Transmission & drivetrainCrash

WAS STOP FOR RED AND THE VEHICLE SUDDENLY JERKED, SCARED ME THEN STARTED DRIFTING BACKWARD TAP THE VEHICLE BEHIND ME BUT THERE WAS NO DAMAGE TO IT. *TR

NHTSA ODI 10679839

Jan 6, 2015Transmission & drivetrainCrash

VEHICLE WAS PARKED IN DRIVEWAY, WAS IN "PARK" GEAR AND HAD BEEN RUNNING FOR APPROXIMATELY 20 MINUTES. VEHICLE WAS TURNED OFF AND KEYS WERE REMOVED FROM IGNITION WHEN VEHICLE SUDDENLY STARTED TO ROLL BACKWARDS. REPORTEDLY, VEHICLE WAS RESTARTED AND BRAKING WAS ATTEMPTED BUT VEHICLE WOULD NOT STOP. VEHICLE ROLLED INTO TREE/FENCE AND DAMAGED PASSENGER DOOR, THAT HAD BEEN LEFT OPEN IN THE HASTE OF THE INCIDENT, AND THE REAR BUMPER. DAMAGE ESTIMATES AT 4K.

NHTSA ODI 10670408

Working with the data? Download all 679 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Chrysler Town And Country verdict →