Jul 30, 2019Electrical systemSpeed controlBrakesCrash
I'M NOT SURE WHAT EXACTLY HAPPENED, THE VEHICLE IS PENDING INVESTIGATION. I ATTEMPTED TO STOP THE VEHICLE, PRESSING THE BRAKES DOWN AS HARD AS POSSIBLE, AND THE VEHICLE WOULDN'T STOP. THE OTHER VEHICLE WAS HIT FROM BEHIND AT A LIGHT I WAS PROBABLY GOING AROUND 40 MPH. ALSO, WHEN WE FIRST BOUGHT THE VEHICLE IT HAD A HABIT OF TURNING OFF WHILE DRIVING. FINALLY GOT THAT FIXED. IT TURNED OUT TO BE THE MASTER POWER CYLINDER OR SOMETHING LIKE THAT.
NHTSA ODI 11240642
Jul 24, 2018LightsInterior LightingBrakesCrash1 injury
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 45 MPH, THE HEADLIGHTS AND INTERIOR LIGHTING FAILED TO ILLUMINATE. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. AS A RESULT, THE VEHICLE LEFT THE ROADWAY AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE RIBS, LUNGS, AND KNEES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED; HOWEVER, THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
NHTSA ODI 11113387
Jan 8, 2016Electrical systemAirbagsSeat beltsBrakesCrash2 injuries
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE AND A CRASH OCCURRED. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT RESTRAIN THE CONTACT AND PASSENGER. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND SPINE. THE PASSENGER SUSTAINED INJURIES TO THE LEFT SHOULDER, NECK, AND IMPLANTS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. ...UPDATED 06/22/16 * BF THE CONSUMER ALSO STATED HE WAS UNSUCCESSFUL AT GETTING THE RECALL REGARDING THE REAR WINDOW SWITCH RECTIFIED. HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. UPDATED 06/28/16.*JB
NHTSA ODI 10818865
Dec 23, 2015AirbagsSeat beltsBrakesCrash1 injury
TL* THE CONTACT OWNED A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE CONTACT CRASHED INTO A DEER ON THE FRONT DRIVER SIDE OF THE VEHICLE. THE BRAKE PEDAL WAS DEPRESSED BUT HESITATED TO STOP THE VEHICLE. THE SEAT BELT PRETENSIONER FAILED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO LOWER BACK, NECK AND LEGS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. UPDATED 02/23/16*LJ THE CONSUMER STATED THERE WAS A SECOND PERSON INJURED. UPDATED 02/24/16.*JB
NHTSA ODI 10811907
Nov 12, 2015Body & structureBrakesCrash
WHEN I WAS DRIVING IN REVERSE AFTER MAKING A U TURN THE BRAKE LOCK UP ON ME CAUSING THE CAR TO ROLL. IT WAS SO DANGEROUS I HAD ABSOLUTELY NO CONTROL OF THE CAR. THERE ARE WORSE CASES, WHEN IM DRIVING UP A HILL IMAGINE THAT...... I JUST ROLLED DOWN THE HIIL, I THOUGHT IT WAS OVER.
NHTSA ODI 10790033
Oct 15, 2015BrakesCrash1 injury
PULLED INTO PARKING LOT, BRAKES FELT FUNNY, MADE TURN INTO PARKING SPACE AND BRAKES FROZE, RESULTING INTO MY HITTING SIDE OF STORE BUILDING - RUSHED TO TRAUMA CENTER. BAGS DID NOT DEPLOY, GOING VERY SLOW. VERY FRIGHTENING.
NHTSA ODI 10782292