Home · 2013 Chrysler Town And Country · Complaints

What 679 owners told NHTSA about the 2013 Chrysler Town And Country

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (679)Crash / fire / injury (39)Electrical system (392)Engine (108)Seats (58)Airbags (49)Transmission & drivetrain (41)Brakes (40)Fuel system (39)Steering (26)Body & structure (25)Visibility & wipers (23)

4 of 679 complaints match · Body & structure · crash/fire/injury only · clear filters

Mar 12, 2022Body & structure1 injury

Used key fob to open rear liftgate in order to put packages in , liftgate opened like normal I bent in to place packages inside and the liftgate came backdown and hit my head and then went back up a few inches and came back down again hitting my head again before I had a chance to move out of the way. I had to go to the hospital, I had head and neck pain ,to get checked out and was told I wad whiplash.

NHTSA ODI 11456444

Nov 12, 2015Body & structureBrakesCrash

WHEN I WAS DRIVING IN REVERSE AFTER MAKING A U TURN THE BRAKE LOCK UP ON ME CAUSING THE CAR TO ROLL. IT WAS SO DANGEROUS I HAD ABSOLUTELY NO CONTROL OF THE CAR. THERE ARE WORSE CASES, WHEN IM DRIVING UP A HILL IMAGINE THAT...... I JUST ROLLED DOWN THE HIIL, I THOUGHT IT WAS OVER.

NHTSA ODI 10790033

May 12, 2014Electrical systemBody & structure1 injury

MY 5 YEAR OLD DAUGHTER WAS CLIMBING OUT OF THE DRIVER SIDE POWER SLIDING DOOR WHEN SHE MUST HAVE BUMPED THE BUTTON TO CLOSE THE DOOR. IT CLOSED ON HER HEAD JUST BEHIND HER EAR AND KEPT PRESSURE ON IT WITHOUT RELEASING. MY WIFE HAD TO JUMP OUT AND FIRMLY PUSH THE DOOR OPEN TO DISLODGE HER HEAD. SHE HAD AN INDENTATION ON HER HEAD AND A GOOD SIZED BRUISE...NOT TO MENTION SHE WAS TERRIFIED AND SCREAMING! WE ARE SO BLESSED THAT IT WASN'T HER NECK THAT GOT STUCK IN THERE. I DID A LITTLE RESEARCH ONLINE AND HAVE FOUND VIDEOS WHERE PEOPLE PUT THINGS LIKE PENCILS AND BLOCKS OF WOOD IN BETWEEN THE DOOR AND THE PILLAR AND THE DOOR SNAPS THEM LIKE THEY ARE TWIGS. THIS IS TERRIBLY UNSAFE! CHRYSLER NEEDS TO DO SOMETHING ABOUT THIS. VERY DISAPPOINTED!!!! WHAT KIND OF FAMILY VEHICLE IS THIS??? *TR

NHTSA ODI 10587729

Sep 11, 2013Body & structure1 injury

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY MINI VAN. THE CONTACT STATED THAT WHILE THE DRIVER'S SIDE SLIDING DOOR WAS BEING OPENED, THE SENSOR FAILED AND THE DOOR CLOSED ON THE LEFT HAND OF A YOUNG PASSENGER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 16,000.

NHTSA ODI 10543136

Working with the data? Download all 679 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Chrysler Town And Country verdict →