Jul 18, 2019AirbagsSpeed controlCrash2 injuries
TL* THE CONTACT OWNED A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE APPLYING PRESSURE TO HER BRAKE PEDAL TO THE PARK THE VEHICLE, THE VEHICLE BEGAN TO MOVE FORWARD ON ITS OWN AT HIGH RATE OF SPEED. THE CONTACT BEGAN PUMPING THE BRAKES TO NO AVAIL. THE CONTACT WAS STEERING THE VEHICLE TRYING TO AVOID IMPACT WITH AN APARTMENT BUILDING. RED AND YELLOW WARNING LIGHTS BEGAN FLASHING AS THE VEHICLE PROCEED TO JUMPED THE CURB AND CRASH INTO THE APARTMENT BUILDING. THE CONTACT STATED THAT UPON IMPACT, THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WOULD NOT UNLOCK. THE CONTACT'S DAUGHTER, WHO WITNESSED THE CRASH, WAS ABLE TO MANUALLY OPEN THE PASSENGER SLIDING DOOR FOR THE CONTACT TO EXIT. THE FIRE DEPARTMENT AND THE POLICE DEPARTMENT ARRIVED AT THE SCENE, A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALERSHIP (PRESTON HOOD CHEVROLET SERVICE 212 HOLLYWOOD BLVD NW, FORT WALTON BEACH, FL 32548 (877) 389-0395) WHERE THE VEHICLE WAS TOTALED. WHILE THE CONTACT'S BLOOD PRESSURE SPIKED AFTER THE CRASH, IT EVENTUALLY STABILIZED AND DID NOT NEED FURTHER MEDICAL ATTENTION AT THE SCENE. HOWEVER, AFTER THE ACCIDENT, THE CONTACT HAD EXPERIENCED PAIN IN HER LOWER BACK AND HAD TROUBLE WALKING ON HER LEFT SIDE, SHE ALSO EXPERIENCED SEVERE HEADACHES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THERE WERE NO RECALLS RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 90,000. *DT*JB *AS *TR
NHTSA ODI 11233066
May 28, 2018AirbagsCrash
MY VEHICLE WAS IN AN ACCIDENT RECENTLY WHERE THE FRONT END HAD TO BE TOTALLY REPLACED AND THE AIRBAGS DID NOT DEPLOY
NHTSA ODI 11098318
Jan 8, 2016Electrical systemAirbagsSeat beltsBrakesCrash2 injuries
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE AND A CRASH OCCURRED. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT RESTRAIN THE CONTACT AND PASSENGER. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND SPINE. THE PASSENGER SUSTAINED INJURIES TO THE LEFT SHOULDER, NECK, AND IMPLANTS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. ...UPDATED 06/22/16 * BF THE CONSUMER ALSO STATED HE WAS UNSUCCESSFUL AT GETTING THE RECALL REGARDING THE REAR WINDOW SWITCH RECTIFIED. HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. UPDATED 06/28/16.*JB
NHTSA ODI 10818865
Dec 23, 2015AirbagsSeat beltsBrakesCrash1 injury
TL* THE CONTACT OWNED A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE CONTACT CRASHED INTO A DEER ON THE FRONT DRIVER SIDE OF THE VEHICLE. THE BRAKE PEDAL WAS DEPRESSED BUT HESITATED TO STOP THE VEHICLE. THE SEAT BELT PRETENSIONER FAILED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO LOWER BACK, NECK AND LEGS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. UPDATED 02/23/16*LJ THE CONSUMER STATED THERE WAS A SECOND PERSON INJURED. UPDATED 02/24/16.*JB
NHTSA ODI 10811907
Jun 6, 2014AirbagsCrash1 injury
VAN WAS STRUCK ON THE PASSENGER'S SIDE FRONT DOOR AND FRONT OF THE VEHICLE (T-BONE) BY A SPORTS CAR TRAVELING MORE THAN 40MPH, ANT THE SIDE CURTAIN AIR BAGS DID NOT DEPLOY. *TR
NHTSA ODI 10596640
Sep 24, 2013AirbagsCrash2 injuries
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, ANOTHER VEHICLE UNEXPECTEDLY TRAVELED INTO THE SAME LANE AND CRASHED INTO THE FRONT END OF THE VEHICLE. THE CONTACT'S VEHICLE SWERVED OFF THE ROAD, INTO A DITCH AND THEN WENT AIRBORNE. THE VEHICLE LANDED ON THE ROOF OF THE SECOND VEHICLE THAT WAS INVOLVED IN CRASH. THE AIR BAGS FAILED TO DEPLOY DURING THE IMPACT. A POLICE REPORT WAS FILED. THE CONTACT AND FRONT SEAT PASSENGER SUFFERED FROM SEVERE INJURIES TO THE KNEES, ARMS AND SPINE. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V291000 (AIR BAGS) AND THE CONTACT'S VIN WAS INCLUDED IN THE RECALL, HOWEVER THE VEHICLE HAD NOT BEEN PREVIOUSLY SERVICED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,700.
NHTSA ODI 10545192