Aug 15, 2018LightsSpeed controlCrash
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS AND TAIL LIGHTS BECAME INOPERABLE. THE VEHICLE WAS TOWED TO TRANSITOWNE JEEP CHRYSLER DODGE RAM WILLIAMSVILLE (7408 TRANSIT RD, WILLIAMSVILLE, NY 14221, (716) 634-8000) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE MECHANIC REPLACED THE HEADLAMP BULBS. ADDITIONALLY, WHILE ATTEMPTING TO REVERSE OUT OF THE DRIVEWAY, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A FIRE HYDRANT. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
NHTSA ODI 11120069
Jun 13, 2018Electrical systemEngineFire
TL* THE CONTACT OWNED A 2013 CHRYSLER 200. WHILE DRIVING ON THE HIGHWAY AT AN UNKNOWN SPEED, THE CONTACT WAS ALTERED BY ANOTHER MOTORIST THAT FLAMES WERE PRESENT UNDERNEATH HER VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE AS TALL FLAMES ERUPTED UNDERNEATH THE ENGINE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE AND A FIRE REPORT WERE NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND THE INSURANCE COMPANY HAD THE VEHICLE TOWED TO A TOW YARD. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V043000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS AWAITING A CALL BACK TO DETERMINE IF THEY COULD INVESTIGATE THE CAUSE OF THE FIRE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
NHTSA ODI 11101577
May 31, 2018AirbagsSeats1 injury
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE THE VEHICLE WAS AT A STOP, THE FRONT DRIVER'S SIDE HEADREST AIR BAGS EXPLODED WITHOUT WARNING OR IMPACT. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER PROMISED TO INVESTIGATE THE MATTER, BUT DID NOT GET BACK WITH THE CONTACT. THE CONTACT SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
NHTSA ODI 11098944
Apr 28, 2018Airbags1 injury
2013 CHRYSLER 200 PASSENGER HEADREST DEPLOYED. SEPT 2017 HAD CHRYSLER 200 ORC REPLACED DUE TO RECALL. APRIL 27TH 2018 WHILE DRIVING AT APPROXIMATELY 20 MILES PER HR, THE PASSENGER SIDE HEADREST DEPLOYED FOR NO REASON, STRIKING MY PASSENGER IN THE HEAD.
NHTSA ODI 11090758
Nov 15, 2017Seats1 injury
THE DRIVERS SIDE HEADREST DEPLOYED WHILE I WAS DRIVING AND HIT ME IN THE BACK OF THE HEAD. THERE WAS NO IMPACT AT AL SO NO REASON FOR IT TO OPEN.
NHTSA ODI 11046339
Aug 21, 2017AirbagsCrash1 injury
2013 CHRYSLER 200. CONSUMER WRITES IN REGARDS TO NON DEPLOYMENT OF AIRBAG DURING ACCIDENT, ISSUES WITH AIRBAG AND SEAT BELT PRETENSIONER RECALL NOTICE. *SMD THE CONSUMER STATED AFTER GETTING INTO AN ACCIDENT AND HER BODY, FACE, AND CHEST SLAMMED INTO THE STEERING WHEEL, SHE RECEIVED THE RECALL NOTICE. THE AIRBAG DID NOT DEPLOY. UPDATED 08/21/2017*JS
NHTSA ODI 10965510
Jan 3, 2017AirbagsCrash
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE DRIVING 55 MPH, THE VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. THE SIDE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
NHTSA ODI 10939474
Nov 7, 2016SeatsCrash1 injury
WAS HIT FROM THE BACK, AND BOTH HEAD REST DEOYED. HOW IS THIS SAFE? IT CAUSED MORE PROBLEMS THAN THE WRECK ALONG.
NHTSA ODI 10924630
Aug 29, 2016AirbagsSeatsCrash1 injury
WE WERE IN AN ACCIDENT MY SON AND HUSBAND WERE IN THE FRONT SEAT AND THE BOTH HAD INJURIES. MY SON HAD NECK INJURY AND I FEEL THAT IT IS DUE TO THE HEADRESTS IN THE VEHICLE. I WOULD JUST LIKE FOR THIS TO BE LOOKED INTO. WE WERE AT A STOP WHEN THE VEHICLE WAS REAR ENDED BY 2 VEHICLES. THE HEADREST LITERALLY BLEW OPEN. PRIOR TO THIS THE WIPERS WOULD TURN ON, ANYTIME WE USED THE SIGNAL LIGHT.
NHTSA ODI 10899137
Jun 25, 2016AirbagsCrash1 injury
I WAS IN A CAR ACCIDENT, THE FRONT AIR BAG ON THE DRIVER SIDE BURST OPEN AND ALL THIS MIST OF DUST CAME OUT OF THE BAG. THE BAG HIT MY FACE, UNDER MY MOUTH, AND PUSHED MY HAND AGAINST THE DRIVER DOOR AND THE LEFT HAND BROKE. THE OTHER AIRBAG DID NOT BURST OPEN LIKE THE DRIVER SIDE. I HAD RED MARKS ON BOTH ARMS, FACE, AND CHEST, WITH A NOT UNDER MY CHIN. I HAVE BEING HAVE HEADACHES EVERYDAY SINCE THE ACCIDENT.
NHTSA ODI 10876538
May 30, 20161 injury
THE CARS AUTOMATIC LOCK SYSTEM WAITS UNTIL THE CAR IS IN MOTION BEFORE LOCKING. IF YOU HAVE YOUR ARM UP ON THE WINDOW IT PINCHES YOUR ARM AND LEAVES A PAINFUL MARK.
NHTSA ODI 10871469
Jun 29, 2015Equipment Adaptive/mobilityCrash
I AM WRITING FOR THE FIRST TIME OF A DEAL WITH MY 2013 CHYSLER 200 BOUGHT IN 8/2013. THE GAS MILEAGE HAS BEEN TERRIBLE TO SAY THE LEAST. I WENT TO DO A TRADE IN FOR A 2015 AND WAS TOLD BY THE CAR DEALERSHIP CHRYSLER IN AVONDALE, AZ THAT THIS CAR DOES NOT HAVE A CERTAIN SERIAL NUMBER AND SO IS NOT TRADEABLE WITH CHRYSLER DUE TO A DROP IN BLUE BOOK VALUE SOON AFTER I PAID FULL PURCHASE PRICE AT THAT TIME OF $19,000. WITH ALL GAP INSURANCE ETC. I PAID $27,000 FOR THIS CAR. I WANT TO KNOW WHAT THE CAR HAS THAT THE GENERAL PUBLIC IS NOT AWARE OF AND DROPPED THE VALUE DOWN SO LOW IT IS NOT EVEN TRADEABLE OR BUY BACK VALUE IS SO LOW EVEN CHRYSLER WONT TAKE IT. I AM SO DISAPPOINTED IN THE SITUATION. I AM A FORD CAR PERSON AND I HAVE GIVEN CHRYSLER A CHANCE FOR THE LAST 8 EIGHT YEARS AND WAS HAPPY WITH CHRYSLER UP UNTIL THIS POINT WHERE I AM STUCK WITH A 2013 CAR THAT IS NOT TRADEABLE WITH THE VERY COMPANY THAT MADE IT. I DO NOT WANT TO LOSE MONEY NOR DOES THE BANK WHO LOANED ME THE MONEY FOR IT, WANT TO LOSE ON THE TRANSACTION OF THIS CAR. I WILL GO BACK TO BUYING FORDS ASAP IF THIS ISSUE IS NOT RESOLVED. I WANT THE MONEY PAID BACK FOR THIS 2013 CAR AND SENT TO THE BANK FOR PAYMENT. CHRYSLER CAN SEND ME A LETTER OF WHERE TO RETURN THIS CAR. THAT IS ONLY FAIR, SINCE IT IS NOT TRADEABLE AT ANY TIME WITH CHRYSLER. I WILL GO TO THE MEDIA HERE IN AZ IMMEDIATELY WITH THIS INFORMATION AND EXPECT A PHONE CALL FROM THE MEDIA. YOU MAY GIVE THIS E-MAIL TO THE COMPLAINT DEPARTMENT. I WANT TO HEAR FROM THE CHRYSLER PRESIDENT HIMSELF HOW CHRYSLER CAN DO THIS TO A LOYAL CUSTOMER. THIS IS CONSIDER A LEMON CAR AND CHRYSLER NEEDS TO DO SOMETHING ABOUT SELLING LEMONS IN THE WHOLE YEAR OF 2013.
NHTSA ODI 10731054
Apr 29, 2015AirbagsCrash1 injury
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE TRAVELING APPROXIMATELY 35 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH, NECK PAINS, NUMBNESS ON THE LEFT SIDE, AND PINCHED NERVES THAT REQUIRED FURTHER MEDICAL TREATMENT. THE VEHICLE WAS DESTROYED AND WAS NOT INSPECTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
NHTSA ODI 10713634
Apr 20, 2015Body & structure1 injury
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE PARKED AND EXITING THE VEHICLE ON THE FRONT PASSENGER SIDE, THE SILVER FINISHING FROM THE DOOR HANDLE CUT THE MIDDLE FINGER OF THE PASSENGER AND CAUSED THE FINISHING TO DETACH FROM THE HANDLE. THE PASSENGER DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,100.
NHTSA ODI 10706685
Apr 14, 2015AirbagsSeats1 injury
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD BANG AND THE PASSENGER SIDE HEAD RESTRAINT EXPLODED. THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED HEARING LOSS IN THE RIGHT EAR, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER PER THE MANUFACTURER'S REQUEST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,500. ...UPDATED 06/03/15 *BF UPDATED 10/05/2015*CN
NHTSA ODI 10705568
Mar 26, 2015SteeringCrash
WAS DRIVING ON I95N COMING FROM FLORIDA AND ABOUT 12AM MY CAR WAS FEELING VERY LOOSE IN THE FRONT AND SO THEN MY STEERING POWER WAS GONE AND THE CAR WENT OUT OF CONTROL AND WE CRASH ONTO THE RIGHT SIDE RAILING AND THEN AGAIN ON THE LEFT SIDE AND THE CAR WENT FLYING INTO THE DITCH. I WOULD LIKE AN INVESTIGATION BECAUSE I NO LONGER HAVE THE CAR THE BANK TOOK IT AND THEY WANT ME TO PAY FOR IT. THANK YOU ....UPDATED 04/08/15 *BF *TR
NHTSA ODI 10701925
Mar 9, 2015AirbagsCrash
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE AT A STOP, THE CONTACT'S VEHICLE WAS REAR ENDED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES AND NO MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
NHTSA ODI 10693068
Feb 20, 2015Fuel system1 injury
OCT 2014 I REMOTE STARTED MY CAR. MY GRANDSON WAS IN THE CAR, WHEN I CAME OUTSIDE I SMELLED A STRONG ODOR OF GASOLINE. GAS FUMES WAS COMING THROUGH THE VENTS AND GAS WAS LEAKING, TOOK TO OLATHE DODGE THEY SUPPOSEDLY FIXED IT. 3 FUEL INJECTORS AND LOOSE HOSE. JAN 2014, SAME THING HAPPENED I WAS DRIVING DOWN THE ROAD THIS TIME A LOUD CLANG, STRONG GAS FUMES CAME THROUGH THE VENTS AND I PARKED AND HAD IT TOWED BACK TO OLATHE DODGE. THEY FIXED AGAIN. I GOT MY CAR BACK AND TOOK IT 2 BLOCKS AND IT WAS SMOKING BLUE/BLACK SMOKE REALLY BAD, I TOOK IT BACK TO OLATHE DODGE. THEY CALLED ME 6 DAYS LATER AND SAID IT WAS FIXED, I TOOK OFF WORK TO PICK IT UP GOT IN THE CAR THE ENGINE LIGHT WAS BACK ON AND COULD STILL SMELL GAS. THEY KEPT THE CAR AND GAVE ME RENTAL AND CALLED BACK 7 DAYS LATER. THIS TIME IT WAS FIXED. ON FEB 17, I WAS GOING TO HOSPITAL TO SEE MY NEW GRANDSON, I GOT OFF WORK STARTED DRIVING AND THE GAS FUMES WERE BACK IN MY CAR. I KEPT DRIVING TO THE HOSPITAL WITH THE WINDOW DOWN ABOUT 2 INCHES BECAUSE GAS FUMES COMING THROUGH VENTS. I LEFT MY CAR AT HOSPITAL AND CALLED OLATHE DODGE. THEY SAID TO BRING IT DOWN TO THEM. I DROVE IT TO OLATHE KNOWING THAT THE FUMES WAS COMING THROUGH THE VENTS. ON FEB 18TH I WENT TO DR. BECAUSE MY FACE WAS SWOLLEN AND RED. THE DR. SAID THAT I WAS WALKING IN THE COLD, WHICH CAUSED ME TO GET WIND BURNED. I WORK IN DOORS. I CALLED POISON CONTROL TO SEE WHAT I CAN DO. THEY SAID THAT I SHOULD NOT GET BACK IN THAT CAR UNTIL IT IS FIXED BECAUSE THAT IS DANGEROUS. THIS IS THE 6TH TIME THAT THEY TRIED TO FIX IT. EVERYONE TOLD ME THAT THIS CAR IS A LEMON. I LOVE MY CAR AND HAD HIGH HOPES THAT THEY WOULD FIX IT. I HAVE 3 GRANDBABIES THAT RIDE WITH ME IN MY CAR. WHAT IF THIS CAR CATCHES ON FIRE.. I WOULD NOT BE ABLE TO GET MY 1, 2, AND 3 YEAR OLD GRAND BABIES OUT OF THEIR CARSEATS FAST ENOUGH... GOD FORBID ... PLEASE HELP ME. *TR
NHTSA ODI 10689536
Nov 3, 2014Seats1 injury
MY WIFE WAS DRIVING ON THE FREEWAY AT 65 MPH WHEN ALL OF A SUDDEN THE ACTIVE HEAD RESTRAINT POPPED OPEN AND STRUCK HER IN THE BACK OF THE HEAD CAUSING HEAD AND NECK PAIN. TOOK TO THE DEALERSHIP THEY SAID THEY HAVE NEVER SEEN ANYTHING LIKE THAT BEFORE. *TR
NHTSA ODI 10652250
Aug 12, 2014Speed controlBrakesCrash
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE DRIVING 20 MPH INTO THE DRIVEWAY, THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED AND CRASHED INTO A PORCH. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 19,400.
NHTSA ODI 10621631
Jun 9, 2014AirbagsCrash2 injuries
I WAS INVOLVED IN AN ACCIDENT ON SUNDAY JUNE 8, 2014. MY SON AND I WERE CROSSING AT AN INTERSECTION AFTER STOPPING AT A FLASHING RED LIGHT HALF WAY THROUGH THE INTERSECTION WE WERE HIT BY AN SUV MOVING AT A HIGH RATE OF SPEED. THE VEHICLE STRUCK US IN THE FRONT PASSENGER DOOR AT FULL SPEED KNOCKING US ALL THE WAY ACROSS THE INTERSECTION AND OVER THE CURB BEFORE WE CAME TO A STOP AT NO POINT DURING THE CRASH DID THE SIDE CURTAIN AIRBAGS DEPLOY. MY SON WAS DRIVING AND I WAS IN THE PASSENGER SEAT BOTH OF US ENDED UP IN THE EMERGENCY ROOM. HIM FOR HIS UPPER BACK AND ME FOR MY LOWER BACK AND MY LEG WHERE THE DOOR WAS BENT IN AND SLAMMED INTO MY LEG. *TR
NHTSA ODI 10597242
May 13, 2014Body & structureCrash
THIS CAR HAS A BAD BLIND SPOTS IN IT, WHEN YOUR CHANGING LANES YOU HAVE BETTER MAKE SURE THAT YOU LOOK ALL THE WAY AROUND OVER YOUR LEFT SHOULDER BEFORE CHANGING LANES OR YOU WILL HIT THE CAR THAT'S BESIDE YOU, I COULD NOT SEE THE CAR IN THE NEXT LANE AND I PUT MY TURN SIGNALS ON AND GOT HALF WAY OVER AND THEIR WAS A CAR IN THE LANE NEXT TO ME AND THE CAR HIT ME ON THE FRONT PANEL AND THE DOOR, THEY CHARGE ME WITH IMPROPER LANE CHANGE AND I COULDN'T SEE THIS CAR IN MY MIRROR, WHEN YOU BACK UP IN THIS CAR YOU HAD BETTER BE CAREFUL CANNOT SEE WELL OUT OF THE CAR TO BACK UP, USING YOUR MIRRORS YOU STILL CANNOT SEE EVERYTHING.MAYBE THE MIRRORS SHOULD BE ONE SIZE BIGGER, SO YOU CAN SEE MORE OF THE ROAD BESIDE YOU. THIS COST ME 2POINTS ON MY LICENSE, HADN'T HAD A TICKET IN 30 YEARS, COST ME 155.00 AND 1,100.00 IN DAMAGE TO THE CAR. THIS NEEDS TO BE LOOK INTO, VERY POOR DESIGN ON THIS . I UNDERSTAND THEIR ARE RECALLS ON THIS CAR, BUT I HAVEN'T GOTTON ANYTHING FROM THE DEALER YET AND A PROBLEM WITH THE ENGINE, IT WILL SHUT DOWN WHEN DRIVING, CAUSING LOSS OF CONTROL OF THE CAR; *TR
NHTSA ODI 10588178