What 921 owners told NHTSA about the 2013 Chevrolet Malibu Hev

WHILE DRIVING HOME, I RECEIVED A WARNING TO SERVICE MY BATTERY CHARGING SYSTEM. EVENTUALLY, THE BATTERY SAVER WAS ACTIVATED. I LOST MY POWER STEERING EVENTUALLY AND MY CAR STOPPED RUNNING. I COULD JUMP THE CAR TO START BUT MY CAR WOULD DIE WHEN PUT IN GEAR. MY VEHICLE HAS 51,000 MILES AND YET THE DRIVE BELT BROKE. WHILE REPAIRING IT, THE TECHNICIAN DISCOVERED THAT THE DRIVE BELT TENSIONER PULLEY WAS BAD AND NEEDED REPLACED. MY VEHICLE IS NOT OLD ENOUGH NOR WITH ENOUGH MILES TO WARRANT THIS PART GOING BAD. I HAD TO PAY A $700 REPAIR BILL BECAUSE IT IS OUTSIDE OF THE WARRANTY. *JS

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SO I HAVE A 2013 MALIBU LT WHICH I HAD TOOK TO THE DEALER FOR A CHECK ENGINE LIGHT AND ENDED UP BEING THAT THE CAM SHAFT HAD TO BE REPLACED. NOW THAT I GOT MY CAR BACK 2 WEEKS LATER WITH 33,000 MILES IT KEEPS COMING UP WITH SERVICE STABILITRAK. IT STALLS OUT ON ME SO I TAKE IT BACK IN AND THEY CAN'T FIND ANYTHING WRONG WITH THE CAR BECAUSE THE CHECK ENGINE LIKE IS NOT ON. SO I HAVE MY CAR BACK AND IT'S THE SAME PROBLEM...AT A STOP THE CAR WILL SHOW SERVICE STABILITRAK AND THEN SHORTLY AFTER IT WILL JUST SHUT OFF!! TONIGHT DRIVING HOME FROM WORK I GOT SCARED BECAUSE IT DID IT TO ME ABOUT 6 TIMES AND MIND YOU ITS A 20 MINUTE DRIVE. AS I TURNS ON MY LIGHTS WHILE DRIVING ABOUT 35 MILES PER HOUR THE CAR DID IT AGAIN AND SEEMED LIKE IT WAS ABOUT TO JUST SHUT OFF IN THE MIDDLE OF ME DRIVING IT. THE CAR SLOWED ITSELF AND THE STEREO SHUT OFF AND THEN EVERYTHING FLASHED AS IF I HAD JUST TURNED THE CAR ON AND ALL THE DOORS RELOCKED ITSELF. AFRAID OF WHAT MIGHT HAPPEN NEXT I'M TAKING IT IN AGAIN AND DEMANDING THAT THEY RESEARCH THE PROBLEM AND FIX IT...AND I DON'T CARE IF THERE IS NO ENGINE LIGHT ON, THEY NEED TO DO SOMETHING BECAUSE I'M TO THE POINT THAT I'M SCARED TO DRIVE MY CAR IN FEAR THAT I MIGHT CAUSE A WRECK DUE TO MY CAR SHUTTING OFF BY ITSELF!! IF ANYONE KNOWS HOW TO GET THIS RESOLVED SO I CAN EXPLAIN TO THE MECHANIC AT THE CHEVY DEALER WHO SAYS THERE IS NOTHING WRONG WITH MY CAR..PLEASE HELP!!

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STARTED TO SLOW DOWN ON ITS OWN. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE HEATER ACTIVATED. IN ADDITION, A STRONG BURNING ODOR STARTED TO EMERGE FROM THE VENTS AND ALL THE WARNING INDICATORS FLICKERED ON AND OFF. THE VEHICLE DECELERATED FROM 35 TO 5 MPH. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL HARNESS WAS NOT MAKING CONTACT. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED FIVE TIMES SINCE THE FIRST WEEK THE VEHICLE WAS PURCHASED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

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MY 2013 CHEVROLET MALIBU WAS INVOLVED IN A HEAD ON COLLISION AND THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS IN MOTION AT THE TIME OF THE WRECK.

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE VEHICLE BEGAN TO OVERHEAT AND THEN STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER MULTIPLE TIMES, BUT THE CONTACT WAS UNSURE OF THE PARTS THAT WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. WHILE DRIVING AT 70 MPH, THE REDUCED ENGINE POWER WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED AND CRASHED INTO A CURB. THE AIR BAGS DID NOT DEPLOY AND A POLICE REPORT WAS NOT FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE CONTACT MENTIONED THAT THE DEALER CLEANED THE BATTERY TERMINALS, BUT THE FAILURE RECURRED WITH THE REDUCED ENGINE POWER AND ABS LIGHT ILLUMINATING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

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MY FAN KEEPS STAYING ON AFTER MY CAR HAS BEEN TURNED OFF. I HAVE TAKEN IT TO THE DEALER THREE TIMES NOW. THIS WEEK MY CHECK ENGINE LIGHT CAME ON, MY CAR SIGNALED THAT IT WAS OVERHEATING, AND I NEEDED TO IDLE MY ENGINE. THE TEMPERATURE GUAGE WENT BACK AND FORTH FROM COLD TO HOT. I WAS TOLD AT THE LAST TRIP TO THE DEALER THEY HAD FIXED EVERYTHING AND I HAD A LIFETIME WARRANTY. NOW THERE IS THIS PROBLEM WHERE I CANNOT TURN ON THE DEFROST OR THE CAR WILL THINK IT IS OVER HEATING, BUT THERE IS NO SMOKE AND IT CAN BE IN AS LITTLE AS 30 SECONDS AFTER I START MY CAR. THE PANEL WHERE THE REAR CAMERA GETS WARM BUT NO HEAT COMES OUT OF THE VENTS. MY CONCERN IS THE VEHICLE WILL IGNITE WHILE I AM DRIVING.

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VEHICLE MAKE, MODEL, AND YEAR: 2013 CHEVROLET MALIBU ECO VEHICLE VIN NO.: [XXX] INCIDENT DATE: 06/21/2015 INCIDENT TIME: 10:40:00 AM INCIDENT LOCATION: [XXX] APPROXIMATE MONETARY VALUE: 100000 ARE YOU WILLING TO TESTIFY IN COURT REGARDING THIS COMPLAINT? (X)YES( )NO DID YOU COMPLAIN DIRECTLY TO THE BUSINESS? (X)YES( )NO IF SO, WHO? CHEVY CUSTOMER ACCURANCE WHAT WAS THE RESPONSE FROM THE BUSINESS? CASE #[XXX] NOTHING ON 9/7/2015 I BOUGHT THIS BRAND NEW CHEVY MALIBU ECO WITH A STICKER PRICE OF OVER $28.000 DOLLARS THERE WHERE MANY ISSUES AND RECALLS BACK IN NOV 2014 I GOT A LETTER FROM CHEVY REGARDING A SAFETY ISSUE WITH THE STEERING IN THIS CAR GM DID NOT DO A RECALL AS YOU KNOW IT WOULD HAVE COST THEM MILLONS OF DOLLARS TO DO A RECALL INSTEAD THEY SENT THIS LETTER OUT I TOOK THE LETTER TO THE CHEVY DEALER 2 TIMES THEY DID NOTHING ON 6/21/15 I WAS COMING FROM SEEING MY DYING MOTHER WHO WAS IN A LONG TERM CARE FOR 14 MONTHS SHE DID DIE LAST WEEK BUT ON THIS DATE I WAS DRIVING HOME ON THIS ROAD I DROVE 2 TIMES A DAY FOR 14 MONTHS THE GM CHEVY DEFECT CAUSED ME TO HAVE A CAR ACCIDENT WITH INJURY'S ME BEING INJURED THE STEERING WHEELS STAYED STRAIGHT AND CAUSED THE ACCIDENT I DID GET BLAMED FOR THE ACCIDENT LOST MY 2013 CHEVY MALIBU ECO WENT TO THE HOSPITAL WITH TRAMA FOR 6 TO 8 WEEKS PAID A FINE OF $439.00 THEN ON JULY 11 2015 I BOUGHT ANOTHER NEW CHEVY THE DEALER ACTION CHEVY SCAMMED ME I WAS TO PAY $21.200 FOR THE CAR MINUS THE $1500 REBATE THE CAR DEALER CHANGED IT TO I PAY $21.200 MINUS THE $1500 REBATE ACTION CHEVY ALSO SCREWED ME ON BUYING A 3RD CHEVY IN 12 YEARS I LOST MAYBE $100.000 PLUS MY CAR INS WENT UP BECAUSE OF THIS CHEVY GM DEFECT CHEVY /GM NEED TO DO A RECALL ATTORNEY NEEDS TO DO A CLASS ACTION LAW SUITE AGAINST CHEVY/GM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. WHILE DRIVING 35 MPH, THE ELECTRONIC POWER STEERING FAILED, WHICH MADE IT DIFFICULT TO TURN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 38,404.

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NOV 2014 I GOT A SAFETY STEERING ISSUE WITH IS CALL TOOK IT TO THE DEAL ACTION CHEVY 2 TIMES THEY DID NOTHING ABOUT LETTER # 14232 ON 6/21/2015 I HAD AN ACCIDENT BECAUSE OF THIS STEERING SAFET ISSUE THAT GM/CHEVY DID NOT DO ANYTHING ABOUT THEY DID NOT DO A RECALL BECAUSE IT WOULD COST MILLONS OF DOLLARS I GOT BLAMED FOR THE ACCIDENT THAT WAS BECAUSE OF GM/CHEVY ALL GM/CHEVY DID WAS OPEN A CASE # 8-1613872160 ON 10/9/15 AND GM/CHEVY DID NOTHING

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WHILE DRIVING INTO CHICAGO ON A BUSY INTERSTATE HWY A WARNING DISPLAYED ON THE DASH "SERVICE GENERATOR CONTROL MODULE," BEFORE I COULD REACH A SERVICE CENTER THE VOLTAGE BEGAN TO DROP AND ELECTRICAL COMPONENTS FAILED (LIGHTS, STEERING & BRAKE ASSIST, ETC. THE ENGINE SUBSEQUENTLY STOPPED. FORTUNATELY I WAS ABLE TO MANEUVER TO THE SHOULDER. THE BATTERY WAS COMPLETELY DEAD, NO ELECTRICAL SYSTEMS WORKED, E.G. EMERGENCY FLASHERS, COULDN'T REMOVE IGNITION KEY. AFTER WAITING 4 HOURS FOR TOW TRUCK, TOWED TO ROGERS CHEVROLET IN CHICAGO. VEHICLE SAT ON THE LOT TWO DAYS, THEN SERVICE TECH SAID VEHICLE STARTED AND RAN NORMALLY WITH NO FAULT INDICATIONS. VEHICLE CONTINUES TO OPERATE NORMALLY. DEALER ADVISES TO BRING VEHICLE BACK WHEN IT FAILS. CHEVROLET CUSTOMER SERVICE SAYS PERHAPS THE COMPUTER INITIATED A FALSE ERROR REPORT AND THEN SHUTS DOWN THE GCM CAUSING THE ENGINE TO STOP AND THAT'S WHY MY VEHICLE IS NOT INCLUDED IN THE RECALL FOR THE GCM PROBLEM. IT WOULD APPEAR FURTHER INVESTIGATION IS WARRANTED. FORTUNATELY NO PERSONAL INJURIES WERE SUSTAINED, BUT MY DOG LEAPED FROM THE STRANDED VEHICLE INTO TRAFFIC RESULTING ON OVER $6,600 IN MEDICAL EXPENSE SO FAR. I'M NOT SURE WHAT THE DEATH/INJURY THRESHOLD IS UNTIL GM WILL REPAIR THEIR OWN FAULTY VEHICLES.

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THE LEFT DOOR WILL NOT OPEN FROM THE OUTSIDE OR INSIDE AND THIS IS A PROBLEM FOR THE DRIVER.

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

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ACTUATOR DID NOT MEET SPECS IT WAS NECESSARY TO REPLACE ACTUATOR. THIS SERVICE WAS DONE BY JIM KERAS CHEVROLET IN MEMPHIS TENNESSEE. THE COVERING ON THE DRIVER SEAT THAT PROTECTS THE SEAT CONTROLS HAS FALLEN OFF, THE CAR HAS NO PICK UP WHEN DEPRESSING THE EXCELLERATOR AND MAKES NOISE AS IF THE TRANSMISSION IS NOT CHANGING. I WENT TO VINCHECK PRO AND THERE WERE 7 RECALLS SPECIFICALLY ELECTRICAL SYSTEM SOFTWARE. I BOUGHT THIS CAR OFF THE SHOWROOM FLOOR OF ACURA OF MEMPHIS AT RIDGEWAY AND 385. NO ONE TOLD ME OF ANY FACTORY RECALLS. THE MONEY I AM SPENDING FOR THIS CAR IS ALREADY TOO MUCH AND NOW HAVING SO MANY PROBLEMS OUT OF A CAR THATS ONLY 2 YEARS OLD IS RIDICULOUS. THANKS FOR LISTENING.

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CLIMATE CONTROL ISSUES. FAN IS STUCK AT ONE SPEED ON PASSENGER SIDE AND WILL NOT HEAT. WHEN A/C COMPRESSOR IS ON IT BLOWS ICE COLD AIR. WHEN HEAT IS ON IT ALSO BLOWS ICE COLD AIR, NO MATTER THE SETTING WHETHER IN "SYNC" MODE OR NOT. THE CLIMATE ZONE DOES NOT CHANGE FROM HIGH TO LOW OF VICE VERSA. THIS CAUSING HEATING ISSUES IN COLDER WEATHER AND DEFROSTER ISSUES ON PASSENGER SIDE OF VEHICLE.

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REAR WHEEL BEARINGS MAKE LOUD NOISE WHEN ACCELERATING AND CREATE A HUMMING NOISE WHILE TRAVELING AT HIGHER SPEEDS. SEEMS TO BE A COMMON GM ISSUE WITH OUT OF SPEC PARTS.

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE HESITATED AND POWERED DOWN AS THE ENGINE OVER SPEED AND SERVICE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED BUT THE FAILURE RECURRED APPROXIMATELY THIRTY TIMES. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ONLY AT 70 MPH OR HIGHER. THE CONTACT ALSO STATED THAT WHEN THE FAILURE OCCURRED, THE DOORS FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000.

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 40 MPH AND MAKING A RIGHT TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT PASSENGER SIDE WHEEL. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. THE CONTACT'S VEHICLE CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE FRONT AND BACK OF THE HEAD, THE LOWER BACK, AND ACROSS THE CHEST THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. MA 10/15/2015 *CN

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ON SATURDAY MORNING I WAS ABOUT TO GO TO WORK I STARED THE THE CAR AS USUAL BUT WHEN I GOT IN THE EXPRESS WAY WHEN I TRY AND ACCELERATE THE IT GOT HARD AND THE CAR WANTED TO STOP SO I GOT OUT OF THE EXPRESSWAY AND THE MALFUNCTION INDICATOR LAMP SHOW UP. WHEN I TRY AND HIT THE GAS AGAIN THE CAR STOP

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD MOMENTARILY SHUT OFF CAUSING THE POWER STEERING ASSIST TO FAIL AND MAKING IT VERY DIFFICULT TO CONTROL THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

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METAL PLATING ON THE PASSENGER DOOR HANDLE PEELING OFF AND IS EXTREMELY SHARP. HAVE HAD 2 PEOPLE SLICE THEIR HANDS/FINGERS ON THE DOOR, RESULTING IN A PAINFUL "PAPER-CUT" LIKE INJURY. RESEARCH ON THE INTERNET SUGGESTS THIS HAS BEEN AN ISSUE FOR GM VEHICLES IN THE PAST. CAR IS 2 YEARS OLD AND SHOULDN'T BE FALLING APART.

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU ECO. THE CONTACT STATED THAT THE ON STAR SYSTEM INTERFERED WITH THE ELECTRICAL SYSTEMS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY CONFIRMED THAT SOMEONE TAMPERED WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

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WHILE DRIVING AND SIGNALING TO CHANGE LANE THE STEERING WHEEL LOCKED AND THE RADIO TURNED OFF. I TOOK IT TO THE DEALER AFTER SPEAKING WITH CHEVY. THEY WERE UNABLE TO REPLICATED THE ISSUE. IT HAPPENED A FEW MORE TIMES THEN AUG 8, 2015 I WAS ABLE TO RECORD A 2 MINUTE VIDEO OF THE ISSUE. IT IS UPLOADED ON YOU TUBE, HTTPS://WWW.YOUTUBE.COM/WATCH?V=T44SLFCG434 I TOOK THE CAR TO THE DEALER 8/11/2015. ON 8/13/2015 NICHOLAS FROM GLOBAL AUTO (908) 757-4000 CALLED SAYING THAT THIS IS HAPPENING BECAUSE OF A FAULTY ALTERNATOR. I FIND THIS HIGHLY SUSPECT BECAUSE OF THE FOLLOWING. AS YOU CAN SEE IN THE VIDEO, THE RADIO CUTS OUT, THE STEERING CUTS OUT BUT THE AIR CONDITIONER STAYS ON. IF THE ALTERNATOR IS GOING BAD YOU WOULD SEE AN ACROSS THE BOARD LOSS OF POWER NOT JUST CERTAIN SYSTEMS. I WILL BE TAKING THE CAR TO AUTOZONE THIS WEEKEND TO HAVE THE ALTERNATOR INSTALLED. DUE TO THE NUMBER OF COMPLAINTS REGARDING LOSS OF STEERING ON CHEVY MALIBU'S I HAVE ZERO FAITH IN THIS RESOLVING THE ISSUE. FURTHERMORE IF IT WAS THE ALTERNATOR IT WOULD NOT PICK AND CHOOSE WHEN TO QUIT AND IT WOULD NOT ONLY QUIT WHEN MAKING A RIGHT HAD TURN.

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INPUT ACTUATOR AND CRANK SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 65,000.

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