What 921 owners told NHTSA about the 2013 Chevrolet Malibu Hev

TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY WAS PLACED IN THE IGNITION, BUT FAILED TO TURN OVER. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION AND THE ANTI-THEFT SYSTEM LOCKED UP. AS A RESULT, THE BATTERY WAS DRAINED AND THE CONTACT BECAME LOCKED IN THE VEHICLE. THE CONTACT HAD TO EXIT THROUGH THE TRUNK. THE ANTI-THEFT LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ANTI-THEFT FAILED TO ALLOW THE VEHICLE TO START. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

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VEHICLE STARTED STALLING WHILE IDLING AT STOP SIGNS / LIGHTS. NOW IT COMPLETLY STOPS RUNNING WHILE IN FULL SPEED. WHEN USING THE CARS AIR CONDITIONS YOU CAN COUNT ON IT STALLING IN STATIONARY MOTION AND WHEN MOVING.

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU ECO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HAWK CHEVROLET OF JOLIET (2001 W JEFFERSON ST, JOLIET, IL 60435) WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT SOLENOID FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER AND STATED THAT THEY WOULD CALL BACK. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. WHILE DRIVING IN INCLEMENT WEATHER, THE DEFROSTER AND AIR CONDITIONING UNIT CEASED TO FUNCTION. THE VEHICLE WAS TAKEN TO PHILLIPS CHEVROLET (1730 TORRENCE AVE, LANSING, IL), BUT WAS NOT DIAGNOSED DUE TO LIMITED STAFFING. THE CONTACT STATED THAT THE BATTERY WAS REPLACED AND THE FUSES WERE CHECKED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 49,519.

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. THE CONTACT STATED THAT THE CHECK ENGINE AND DECREASE IN ENGINE POWER WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE ALSO EXPERIENCED A LOSS OF ENGINE POWER. THE VEHICLE WAS TAKEN TO HAYDOCY BUICK GMC LOCATED AT 3895 BROAD ST, COLUMBUS, OHIO WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER (CASTLE CHEVROLET, 400 E ROOSEVELT RD. VILLA PARK, IL 60181, 630-279-5200) ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND HAD NOT ISSUED A RECALL FOR THE AIR BAGS. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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CAR IS CAUSING THE BATTERY TO GO BAD. WHEN THE BATTERY GOES BAD THE WHOLE CAR STARTS ACTING UP; LOSE POWER STEERING, STEERING WHEEL LOCKS UP, DASH LIGHTS FLICKER UNTIL TURNED OFF, IN DASH SCREEN TURNS OFF BEFORE CAR DIES. AFTER I BOUGHT THE CAR THREE MONTHS LATER MY BATTERY WENT BAD (CAR STARTED ACTING FUNNY AND GRADUALLY DECLINED IN QUALITY OVER A WEEK'S TIME) I REPLACED THE BATTERY AND NOW 2 YEARS LATER THE BATTERY IS BAD AGAIN. THIS IS A DANGEROUS CAR TO BE IN AS THE WHOLE CAR DIES WHILE DRIVING AND THE STEERING WHEEL LOCKS UP ON THE HIGHWAY. THIS HAPPENS WHILE DRIVING. IT HAS HAPPENED ON THE HIGHWAY, INTERSTATE, PARKING LOT AND CITY STREET. TWO DIFFERENT BATTERIES SHOULD NOT GO BAD BEFORE THERE LIFE TIME. I BELIEVE THIS HAS SOMETHING TO DO WITH THE CAR ITSELF AND ALSO THE CAR SHOULD NOT BE DESIGNED FOR THE STEERING WHEEL TO LOCK UP AND REMAIN SOLELY ON THE NORMAL BATTERY.

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THE RADIO SHUTS OFF. THE CLIMATE CONTROL GOES HAYWIRE. AND THE STEERING LOCKS UP. THIS HAS ONLY HAPPENED WHLE THE CAR IS STOPPED. BUT READING ALL THE HUNDREDS OF COMPLAINTS IT SEEMS TO HAPPEN AT ANY TIME. THIS HAS HAPPENED MULTIPLE TIMES. SOMETHING NEEDS TO HAPPEN IMMEDIATELY BEFORE THERE ARE FATALITIES.

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU ECO. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE POWER STEERING, THE BATTERY CHARGING SYSTEM AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER BOB BELL CHEVROLET LOCATED AT 1 KANE ST, BALTIMORE, MD 21224; WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT 10 MPH, THE BATTERY CHARGING SYSTEM LIGHT ILLUMINATED. THE CONTACT DROVE TO THE CONTACT'S RESIDENCE. THE CONTACT ALSO STATED THAT THE BATTERY WAS COMPLETELY DRAINED. THE VEHICLE WAS THE NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-521-7300. THE MANUFACTURER STATED THAT THE VIN WAS NOT PART OF THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE NUMBER 8-3240086194 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

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WHILE DRIVING MY CHEVROLET 2013 MALIBU LTZ MY STABILTRACK LIGHT AND SERVICE POWER STEERING PUMP LIGHT CAME ON MY DASH IMMEDIATELY AFTERWARDS WHEN DRIVING AT LOW SPEEDS ANY WHERE FROM ZERO TO THIRTY MILES PER HOUR THE CAR WILL RANDOMLY LOSE ENGINE POWER AND WILL STALL BUT THE ELECTRICAL SYSTEM WILL STAY ON BUT THE HEAD LIGHTS GO OUT AND THE POWER STEERING WILL GO OUT MAKING THE VEHICLE HARD TO TURN. THE CAR DIES JUST ABOUT EVERY TIME I AM EITHER ACCELERATING FROM 0 MPH TO ANY LOW SPEED UNLESS I SLAM ON THE GAS PEDAL. IN BUMPER TO BUMPER TRAFFIC IM RESTARTING MY MALIBU EVERY 3 SECONDS AFTER IT DIES. IT'S IS SO DANGEROUS IF I HAVE TO TURN AND THEIR IS ONCOMING TRAFFIC CAUSE THE CAR COULD JUST DIE IN THE MIDDLE OF THE TURN AND BE SMASHED BY ONCOMING TRAFFIC. THIS HAPPENS ON THE STREET ON THE HIGHWAY ANYWHERE IM DRIVING . CAR WAS TAKEN TO DEALERSHIP WHERE THEY HELD IT FOR 2 WEEKS AND SAID IT WAS A OIL PUMP SOLENOID VALVE BEING STUCK. AS SOON AS I DROVE OFF THE LOT I DIDNT EVEN GET AROUND THE CORNER AND THE CAR DIED AT A LOW SPEED AND THE STABILITY LIGHT CAME ON ALONG WITH THE POWER STEERI MY PUMP AND CHECK ENGINE LIGHT. VEHICLE HAS TO BEEN TAKEN IN SEVERAL TIMES FOR CAM SHAFT POSITION SENSOR FAILURE ALSO. CAR FAILURES HAVE BEEN COMMON SINCE THE DATE I PURCHASED THIS VEHICLE

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE INSTRUMENT PANEL FLASHED OFF AND ON. IN ADDITION, THE CONTACT ATTEMPTED TO MAKE A TURN AND THE STEERING LOST POWER. THE SERVICE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AT: GEORGE MATICK CHEVROLET, 313-531-7100, WHERE A MULTI POINT INSPECTION WAS PERFORMED AND THE POWER STEERING MODULE WAS ALSO REPROGRAMMED. THE FAILURE RECURRED. THE SAME DEALER WAS CONTACTED AND A DIAGNOSTIC TESTING WAS RECOMMENDED BUT NOT COMPLETED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO THE NHTSA. THE FAILURE MILEAGE WAS 63,060.

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CAR RADIO TURNS TO BLACK ALONG WITH DASHBOARD CLUSTER DISPLAY, STEERING MAY OR MAY NOT WORK DEPENDING ON THE SEVERITY OF THE COMPUTER RESTART. IN SEVERE RESTARTS THE RADIO IS NEITHER ON NOR ARE ANY CLIMATE CONTROL OPTIONS. THE PROBLEM SEEMS TO OCCUR DURING LOW ACCELERATION OR AT IDLE.

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CAR STARTS EVER NOW AND THAN. IT WON'T START ALL THE TIME AND BREAKS DOWN ALL THE ELECTRICAL IN THE CAR HAS PROBLEMS IF THE CAR STARTS IT WILL SHUT OFF AND THE STEERING LOCKS UP WHICH COULD KILL ME OR SOMEONE ELSE THE BREAKS WON'T WORK WHEN THIS HAPPENS. THE LIGHTS SHUT OFF RADIO SHUTS OFF NOTHING ELECTRICAL WORKS I'M SCARED TO DRIVE THIS CAR. NOT SURE WHAT IT IS AND THE DEALER ISN'T SURE WHAT IT IS

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HEATING INOPERABLE WITHOUT WARNING, DEFROST UNABLE TO OPERATE, HAPPENED AFTER RECEIVING AN OIL CHANGE AT A CERTIFIED GM DEALER. WORKED FINE AS I ENTERED THE DEALERSHIP.

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REAR WINDOW BLEW OUT, WAS TOLD SOMETHING TO DO WITH THE REAR DEFROST POSSIBLY, STILL HAD TO PAY OUT OF POCKET FOR SOMETHING OUT OF MY CONTROL, SO FAR VERY UNHAPPY WITH CHEVY/GM, SECOND CAR WITH AN UNVCOVERED ISSUE

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SOON AS MY CAR HIT 47000 MIKES IT STARTED LOOSING POWER. I WOULD BE DRIVING AND THE RADIO GOES OFF AND THEN I LOOSE POWER STEERING FOR A BRIEF TIME. NEVER KNOW WHEN IT'S GOING TO HAPPENED WHILE DRIVING. HAS DONE THUS AT LEAST 12 TIMES!

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SEE ATTACHED PHOTO. I KEEP GETTING THIS MESSAGE.

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7/31/17 MY CAR WOULDNT START DASHBOARD SAID SERVICE BATTERY CHARGING SYSTEM-ATTEMPTED TO CHARGE BATTERY (WHICH WAS AT 83%) MY FATHER JUMPED MY CAR THE STEERING WHEEL BECAME HARD TO TURN BUT IT STARTED AND WITHIN 5 MILES THE WHOLE ELECTRICAL SYSTEM SHUT DOWN HAD THE CAR TOWED TO THE DEALERSHIP (8/1/17-AT THIS TIME I ALSO OPENED A CASE WITH GM DUE TO AN OPEN RECALL THAT MY VIN DIDNT FIT BUT ISSUE WAS VERY SIMILAR) AFTER 4 DAYS OF WAITING (8/4/17) THEY SAID IT WAS JUST MY BATTERY-THEY REPLACED MY BATTERY AND 8/5/17 2 DAYS AFTER PICKING MY CAR UP MY CHECK ENGINE LIGHT IS ON AND TODAY IS THE SOONEST THEY COULD DO A SECOND DIAGNOSTIC ON MY CAR SO I WILL BE DROPPING IT OFF..FYI I CALLED GM 08/03/17 TO ASK THAT THEY TOW MY CAR TO ANOTHER DEALERSHIP SINCE THE ONE I PAID TO HAVE IT TOWED TO WAS TAKING SO LONG TO GET TO IT AND WAS TOLD BY A SENIOR ADVISOR, ALEETHA, THAT THEY RECEIVED AN EMAIL FROM THE CUSTOMER RELATIONS MANAGER ON 08/01/17 STATING THAT THE LOWER CONTROL ARM WAS THE ISSUE AND THEY WERENT GOING TO COVER IT I ADVISED THAT I HAD JUST SPOKEN WITH THE DEALERSHIP AND WAS ADVISED THAT THEY HADNT EVEN TAKEN A LOOK AT MY CAR NEEDS TO SAY ALEETHA TOLD ME I WASNT CAR SAVVY ENOUGH TO KNOW WHETHER THE LOWER CONTROL ARM WAS AFFECTING MY ELECTRICAL SYSTEM (I HAD MY LOWER CONTROL ARM REPLACED 11/2016) AND THERE WAS NOTHING SHE COULD DO I ASKED THAT WE DO A CONFERENCE CALL WITH THE CUSTOMER RELATIONS MANAGER AND SHE STATED SHE WOULD CALL ME RIGHT BACK WITH HER ON THE PHONE AND I NEVER HEARD BACK FROM HER. I CALLED THE DEALERSHIP RIGHT BACK AND WAS TOLD THAT THEY NEVER CONTACTED GM WITH THAT INFORMATION BECAUSE MY CAR STILL HADNT BEEN LOOKED AT.

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FRONT PASSENGER SEATBELT FEMALE RECEIVER BUCKLE WILL NOT LATCH THE MALE PORTION OF THE SEATBELT. THIS WAS FIRST NOTED WHEN MY GRANDSON WAS TRYING TO PUT ON THE SEATBELT. I WAS DRIVING ON THE FREEWAY AT THE TIME. THE PROBLEM CONTINUES EVER SINCE.

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WHILE DRIVING ON THE HIGHWAY THE POWER STEERING WENT OUT (EVERYTHING BLINKED OFF FOR A COUPLE OF SECONDS AND THEN BACK ON) PULLING THE CAR TO THE LEFT SUDDENLY AND MY CAR WENT INTO THE MEDIAN AND HIT A TREE. WHEN THE POWER CAR CAME BACK ON IT SAID SERVICE POWER STEERING AND THEN SERVICE STABILI TRAC. THERE WAS SIGNIFICANT DAMAGE TO THE FRONT OF MY VEHICLE.

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THE RADIO/NAVIGATION IN MY VEHICLE RANDOMLY TURNS OFF. I BEGAN A SEARCH ON THE WEB TO SEE IF THIS IS A SERIOUS ISSUE ONLY TO FIND THAT THIS IS A FREQUENT OCCURRENCE AND IT COULD LEAD TO MORE DANGEROUS PROBLEMS, YET CHEVY WON'T RECALL IT AND THE NHTSA DOESN'T SEEM TO WANT TO GET INVOLVED. HERE IS THE LINK FROM OTHERS WITH THE SAME OR SIMILAR SITUATIONS REGARDING ELECTRICAL (RADIO/NAVIGATION) AMONG OTHER THINGS THAT OCCUR AFTER THE RADIO/NAVIGATION APPEAR TO BEGIN FAILING: HTTPS://WWW.CARCOMPLAINTS.COM/CHEVROLET/MALIBU/2013/ELECTRICAL/ELECTRICAL_SYSTEM-2.SHTML THE PROBLEM STARTED 3 DAYS AGO. I THOUGHT IT WAS ONLY A NAVIGATION SYSTEM ISSUE. THEN THE TOUCH SCREEN (RADIO AND NAVIGATION) GO BLANK AND ONLY SOME OF THE ITEMS REAPPEAR. THE RADIO HAS TURNED OFF ON ITS OWN AT LEAST THREE TIMES. THE CLOCK WASN'T APPEARING ON THE SCREEN. THE CLOCK THEN READ 23:32 BUT IT WAS ACTUALLY 7:45 P.M. IS IT GOING TO TAKE DEATH OR SERIOUS INJURY FOR ATTENTION? THE VEHICLE HAS DONE THIS WHEN I START IT AND WHILE I'M DRIVING. NOT ALL OF THE MENU ITEMS REAPPEAR ON THE TOUCH SCREEN AFTER THE PROBLEM STARTS. SO FAR, I HAVE NOT HAD ANY OTHER ELECTRICAL ISSUES, BUT THIS IS SCARY, AND I WILL FILE ADDITIONAL INFORMATION IF THINGS GET WORSE.

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU ECO. UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

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WE PD 3000 DOWN ON A CHEVY MALIBU FROM NIMNICHT CHEVROLET 1550 CASSATT AVE JACKSONVILLE FLA 32210 ON JULY 5 IT WAS PARKED FOR THREE DAYS WHEN WE BOUGHT I BECAUSE I BECAME VERY SICK. JULY 8 MY HUSBAND WENT TO GO TO THE STORE HE GOT TO THE STORE THE ENGINE LIGHT CAME ON HE TOOK IT RIGHT BACK TO THE DEALERSHIP. THEY KEPT IT A WEEK SAID IT WAS FIXED WE WENT TO GET IT DROVE IT HOME THE CHECK ENGINE LIGHT CAME ON AGAIN WE TOOK IT RIGHT BACK ASKED FOR THE MANAGER TOLD THEM WE WANTED OUR MONEY BACK THEY SAID THEY COULDN'T WE ASKED FOR ANOTHER CAR THEY SAID THEY COULDN'T THEY PROMISED IT WOULD BE FIXED SO IT STAYED THERE AGAIN THEY CALLED US AGAIN PROMISED IT WAS FIXED LIKE A NEW ONE .WELL THIS WAS AUG THE 1ST NOW THEY CALL US TELL US ITS FIXED FOR SURE THIS TIME. WE DROVE IT HOME AND THE LIGHT CAME ON AGAIN!!!!! THIS HAS BEEN SO STRESSFUL ME AND MY HUSBAND ARE DISABLED HE JUST HAD KNEE SURGERY. ITS BOUT TO MAKE ME HAVE A NERVOUS BREAKDOWN. THE CAR NADA IS 8645. THEY CHARGING US 22,000 WE HAVEN'T EVEN GOT TO DRIVE THE CAR BUT HOME AND BACK TO THE DEALERSHIP I JUST WANT MY 3000.00 I PAID DOWN BACK THIS CAR IS A LEMON AND THEY KNEW IT CAUSE WE WANTED TO BUY A GOOD USED CAR AND THE SALESMAN SHOWED US THAT ONE SAID IT WAS ALL THEY HAD. I LOOKED ON LINE A FEW NIGHTS AGO ON THEIR SIGHT THEY HAD 100S OF USED CARS WHY HE LIED SO WE WOULD BUY THAT LEMON PLEASE HELP US JUST TO GET OUR MONEY BACK AND THE CAR IS ONLY WORTH 9000 AND WE HAVING TO PAY 22,000 IF THE SALESMAN WOULD OF SHOWN US THAT WE NEVER WOULD OF BOUGHT IT. WE JUST GOT RIPPED OFF

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MY NAME IS [XXX] I BOUGHT A 2013 CHEVY MALIBU THREE WEEKS AGO. I HAVE BEEN EXPERIENCING HEADACHE, WEAK , DIZZINESS AND NAUSEOUS . I HAVE TOOK IT TO THE DEALER AND EXPLAINED THE SITUATION AND THEY CHECKED THE VEHICLE AND THEY TOLD ME THERE WAS NOTHING WRONG. I WANTED TO KNOW OF THERE IS ANY RECALL FOR THE MANIFOLD EXHAUST, CATALYTIC CONVERTER,OR ALL EXHAUST SYSTEM,BUT SOMETHING MOST BE WRONG DEALER DON'T WANT TO DO ANYTHING,AND STILL HAVE POWER TRAIN WARRANTY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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WHILE GETTING ON THE EXPRESSWAY THE CAR CUT OFF ON THE RAMP WHILE GOING 24MPH. I WAS UNABLE TO TURN ON HAZARD LIGHTS, NOTHING AT ALL WOULD WORK. I COULD NOT IMMEDIATELY RESTART THE CAR. I COULD NOT REMOVE THE KEY EITHER. I HAD TO WAIT APPROXIMATELY 3 MINS FOR THE CAR TO LIGHT UP AND THEN I COULD RESTART THE CAR. ON THE WAY HOME ON THE RAMP ON THE EXPRESSWAY THE CAR LOST POWER STEERING AND JERKED TO THE LEFT. THE ENIGINE DID NOT STOP THIS TIME. IN THIS CASE FORTUNATELY THERE WERE NO INJURIES.

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