What 921 owners told NHTSA about the 2013 Chevrolet Malibu Hev

RADIO QUIT WORKING AND WON'T COME BACK ON. I GOT IN MY CAR ONE DAY TO GO TO WORK AND THE SCREEN WAS BLANK AND HASN'T COME BACK ON SINCE. IT WAS WORKING FINE THE DAY BEFORE NO ISSUES OR ANYTHING ODD HAPPENED BEFORE IT WENT OUT. I'VE SEEN PLENTY OF COMPLAINTS ABOUT THE RADIOS GOING OUT.

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MY CHEVY MALIBU STALLED OUT ON 3 OCCASIONS NOW. THIS OCCURS AFTER BEING AT A STOP AND APPLYING PRESSURE ON THE GAS TO PLACE THE CAR BACK IN MOTION. I WAS NEARLY STRUCK BY AN ONCOMING VEHICLE ON 2 OCCASIONS WHEN THE CAR STALLED OUT. WOULD HAVE HAD AMPLE TIME AT A GREEN LIGHT HAD THE VEHICLE NOT STALLED. POWER STEERING IS LOST WHEN THIS OCCURS. I HAVE TO POWER OFF AND REPOWER THE VEHICLE TO GET STARTED AGAIN, RESULTING IN SMOKE COMING OUT FROM UNDER THE HOOD AND A SMELL OF BURNT RUBBER.

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 65 MPH ON THE HIGHWAY AND THE GCM MODULE FAILED CAUSING THE VEHICLE TO SHUT OFF. IN ADDITION, THERE WAS SMOKE COMING FROM THE TRUNK. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER AND REMAINED IN THE DEALER SINCE JUNE OF 2020. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THERE WERE NO OPEN RECALLS. THE FAILURE MILEAGE WAS 118,000.

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I WAS DRIVING MY CAR AND STOPPED AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN THE CAR STALLED WHEN I ATTEMPTED TO ACCELERATE. SMOKE THEN STARTED RISING FROM THE HOOD. ABOUT 5 MINUTES LATER FLAMES STARTING SHOOTING OUT AND THE ENTIRE FRONT END OF THE CAR WAS ENGULFED

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THE CONSOLE TRANSMISSION GEAR SELECTION INDICATOR DOES NOT ILLUMINATE THE SHIFT POSITION SELECTED. I HAVE BEEN DRIVING ON THE HIGHWAY WHEN THE GEAR SELECTION ILLUMINATION GOES OFF AND I NO LONGER HAVE GEAR SELECTION ACCESS NOR ACCELERATION CONTROL. I HAVE HAD TO DANGEROUSLY ROLL OFF THE HIGHWAY INTO A SAFER PLACE TO ATTEMPT TO RESTART THE VEHICLE. AFTER A FEW ATTEMPTS THE ILLUMINATION RETURNS AND I HAVE CONTROL AGAIN. THIS HAS HAPPENED RANDOMLY AND I'VE TRIED TO GET HELP FROM DEALERSHIP AND GM BUT EVERYONE THAT I'VE SPOKEN TO DOES NOT ACKNOWLEDGE THIS RECALL. I WILL ATTACH A COPY OF THE RECALL FOR A BETTER UNDERSTANDING.

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MY BREAK BOOSTER WENT OUT AGAIN FOR 3RD TIME WITH IN A YEAR AND HALF I HAVE TAKEN TO A PLACE TO GET IT FIXED THIS IS ON SAFE.I WAS DRIVING ALL 3 TIMES WHEN IT WENT OUT. I WAS STOPPING AT A LIGHT.

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I HAVE TRIED EVERYTHING NO ONE CAN FIND OUT WHY MY AC DOES NOT WORK.

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THE AIR BAG LIGHT AND THE ENGINE LIGHT CAME ON RIGHT AFTER I LEFT THE DEALERSHIP. AT THAT MOMENT I REALLY DIDN'T KNOW A LOT ABOUT CARS AND THE SALES PERSON TOLD ME THEY FIXED MY ISSUE AND THAT I SHOULD BE FINE WITH THE VEHICLE. I CAN GET MY ENGINE LIGHT TAKEN CARE OF SINCE IT WAS MY FAULT, BUT I SEE SO MANY RECALLS OUT ON THE SAME TYPE OF VEHICLE FOR THE AIRBAG AND THERE IS NONE FOR MINE. I REALLY NEED ASSISTANCE WITH THE AIRBAG AND I BELIEVE IT IS A RECALL.

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I GOT A ERROR MESSAGE POWER STEERING ISSUE, & THEN THE KEY STUCK IN THE STEERING WHEEL & WON'T COME OUT. THE VEHICLE WAS PARKED IN MY GARAGE. I WAS GETTING READY TO DRIVE IT. NOW MY CAR WON'T START & I STILL GET THE ERROR MESSAGE.

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MY CAR CONTINUES TO LOSE POWER AND WITH IT COMES SO MANY ELECTRICAL ISSUES. BRAKE ASSIST WONT DISENGAGE, NO POWER BEYOND ENGINE IDLING, AND THE SERVICE BATTERY CHARGING SYSTEM CONTINUES TO POP UP EVEN THOUGH IT AND THE BATTERY IN THE TRUNK WERE REPLACED BY THE DEALER. I'VE HAD THIS CAR FOR A MONTH AND IT'S GIVEN ME NOTHING BUT PROBLEMS.

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VEHICLE NEEDING GENERATOR CONTROL MODULE AND BATTERY COOLING FAN AND VARIABLE VALVE TIMING REPLACED

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CAR SEAT CAUGHT ON FIRE UNDER ME RIGHT AFTER I TURNED ON THE IGNITION

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BOUGHT THE VEHICLE FROM MERCHANTS AUTO IN OCT 2019 AND WITHIN A WEEK THE CAR STALLED TO START. I CALLED AROUND NOV 2019 TO SET UP AN APPT TO HAVE IT FIXED. THEY COULDN'T DUPLICATE IT SO IT COULDN'T BE FIXED. I WENT BACK ON 2/15/20 AND 5/29/20 AND RECENTLY ON 6/29/20. THEY STILL COULD NOT DUPLICATE OUR CALL STALLING AND THEN SHUTTING OFF WHEN COMING TO A STOP. WE WOULD HAVE TO GIVE IT GAS MOSTLY TO START IT UP.LAST TIME I TOOK IT THERE THEY WERE ABLE TO COME UP WITH $700 WORTH OF CHARGES THAT WERE OUT OF WARRANTY SO I HAD TO PASS BECAUSE WE DON'T HAVE $700 AND PLUS THIS WAS STARTING WHEN WE BOUGHT THE VEHICLE.I WONDERED WHY THEY COULDNT HAVE COME UP WITH THE SAME CONLUSION THE FIRST TIME THAT I BROUGHT IT IN OR THE 2ND TIME AND THE LADY SAID SHE DIDNT KNOW. I CALLED QUIRK CHEVROLET TO ASK ABOUT RECALL 13142 AND THE PERSON I SPOKE TO , INFORMED ME THAT SINCE MY VIN # DOESN'T FALL UNDER THAT RECALL THAT IT CANT BE REPLACED. THE RECALL DESCRIBES WHAT IS HAPPENING TO OUR VEHICLE AND I DON'T UNDERSTAND WHY I CANT HAVE IT REPLACED WITH THE RECALL THAT IS LISTED FOR MY CAR. THIS IS A KNOWN ISSUES FOR 2013 CHEVY MALIBU AND MY CAR IS NOT ECO SO IT SHOULDN'T BE DOING THAT AT ALL. OUR VEHICLE STALLS AT STOP SIGNS AND STOP LIGHTS..WE HAVE TO PUT IT IN PARK..RESTART THE CAR AND THEN DRIVE. OR WE HAVE TO PUT IT IN NEUTRAL TO NOT LET THE ENGINE FAIL. IT HAPPENS ONLY WHEN WE COME TO A STOP OR WHEN IT IDLES. IT IS A SAFETY ISSUE AND I AM GETTING THE RUN AROUND. NO ONE IS WILLING TO HELP OR CAN FIGURE OUT WHAT IS GOING ON. DRIVING BACK FROM MAINE YESTERDAY AND AFTER A 5 HOUR DRIVE WE COME TO AN EXIT AND HAVE TO SLOW DOWN IF NO STOP AND THE CAR SHUTS OFF. THIS LAST HAPPENED ON 7/5 AROUND 5PM ET

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HVAC SYSTEM MALFUNCTION. CLIMATE CONTROL DOES NOT SWITCH TO DEFROST AND WINDSHIELD WILL NOT CLEAR IN WINTER WEATHER. WHILE DRIVING ON A FREEWAY IN A SNOW STORM, I COULD NOT SEE THROUGH THE WINDSHIELD AND HAD TO PULL OVER. I WAS ABLE TO DEFLECT THE WARM AIR FROM THE FRONT VENTS TO THE WINDSHIELD WITH A HAT TO CLEAR THE FROST.

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LOSS OF POWER A LOT. AUTO STOP FEATURE MAKES A STRONG FUEL SMELL. BURNING AND SMOKE COMING FROM FRONT RIGHT SIDE UNDER HOOD. BOUGHT THIS CAR A MONTH AGO.

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AT VARIOUS TIMES WHILE DRIVING-WHETHER PARKED, ACTIVELY DRIVING, AT A STOP SIGN, TURNING, BACKING UP- MY CARS POWER WILL FLICKER AND THE ENGINE SHUTS OFF CAUSING THE STEERING TO LOCK. THIS HAS DONE THIS TO ME QUITE A FEW TIMES, ALMOST CAUSING AN ACCIDENT ON MORE THEN ONE OCCASION. SOMETIMES IT WILL DO IT AS OFTEN AS 14 TIMES IN A 25 MINUTE RIDE. NO LIGHTS SUCH AS THE CEL OR ANYTHING COME ON BEFOREHAND TO INDICATE THAT THERES A PROBLEM WHEN IT HAPPENS. I'VE TAKEN IT TO A MECHANIC TWICE TO HAVE IT CHECKED OUT AND HE SEES NO OBVIOUS REASONS WHY IT WOULD DO THIS, AND THERE ARE NO CODES TO PULL TO EXPLAIN IT. ENOUGH PEOPLE ARE HAVING THIS SAME ISSUE IT SHOULD BE MADE A RECALL AND LOOKED INTO! IT'S NOT SAFE TO DRIVE A VEHICLE LIKE THIS THAT CAN SHUT OFF AND THE STEERING LOCKS AT ANY GIVEN MOMENT. THE 1ST TIME THIS HAPPENED WAS JUNE 5, 2020 AND ALMOST EVERY DAY SINCE.

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT FLASHING ON THE INSTRUMENT PANEL. THE VEHICLE ALSO STALLED WHILE MAKING A TURN. THE CONTACT CALLED VALMARK CHEVROLET LOCATED AT 725 I-35 SOUTH, NEW BRAUNFELS, TX 78130, (830)-214-1742, AND WAS INFORMED THAT THE VEHICLE WAS REPAIRED IN 2013 UNDER AN UNKNOWN RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

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DROVE TO APPOINTMENT WITH NO ISSUES OR INDICATIONS OF ANYTHING WRONG. FINISHED APPOINTMENT AND STARTED VEHICLE, THE CHECK STABILITRAK WARNING CAME ON. PULLED INTO LANE & VEHICLE IMMEDIATELY REDUCED POWER, UNABLE TO ACCELERATE RAPIDLY AND ALMOST CAUSING AN ACCIDENT. WARNING LIGHT FOR ENGINE OVERSPEED CAME ON. ENGAGED CRUISE CONTROL, WOULD NOT DISENGAGE WHEN BRAKING, OR BY STEERING WHEEL CONTROL WITHOUT SEVERAL ATTEMPTS. WAS ABLE TO SLOWLY INCREASE SPEED TO 50 MPH, MADE IT HOME VIA HILLY SECONDARY ROADS (MAX 50 MPH) AND STOPPED VEHICLE (BRAKE; STILL IN DRIVE), ENGINE TRIED TO GO TO THE ENGINE REST MODE PRIOR TO SHIFTING TO PARK. SHIFTED TO PARK, ENGINE TRIED TO RE-START AND WOULDN'T AUTOMATICALLY DISENGAGE ATTEMPTING TO TURN OVER. SHUT OFF THE ENGINE AND PULLED KEY. WOULD NOT RE-START, BUT WOULD CRANK. WHEN LETTING GO OF KEY IN THE STEERING WHEEL COLUMN, THE ENGINE WOULD STILL TRY TO TURN OVER ON ITS OWN WITH A LOUD HIGH PITCHED WHINE. HAD TO QUICKLY REMOVE KEY ENTIRELY. I HAVE VIDEO CLIPS TOGETHER OF THIS INCIDENT, AVAILABLE BY EMAIL. HAD NEW BATTERY DELIVERED OVERNIGHT, DID NOT FIX ISSUE. HAD VEHICLE TOWED TO GARAGE AND WILL COST $12,100 TO FIX BY REPLACING LONG BLOCK. PLEASE HELP - THIS IS INCREDIBLY DISTRESSING. *TR

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. THE CONTACT STATED SHE WAS UNABLE TO TURN THE VEHICLE OFF OR REMOVE THE KEY FROM THE IGNITION. THE CONTACT STATED THAT AFTER THE BATTERY WAS FULLY DRAINED AND THE VEHICLE TURNED OFF, THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE RESTARTED AFTER A BATTERY BOOSTER WAS CONNECTED TO THE BATTERY. THE VEHICLE WAS TAKEN TO COURTESY CHEVROLET BUICK GMC CADILLAC LOCATED AT 1500 S SERVICE RD E, RUSTON, LA 71270, (318) 255-4162, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT INFORMED THAT GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 136,000.

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MY DAUGHTERS MALIBU LITERALLY IGNITED AND CAUGHT FIRE WHILE SHE WAS IN IT OVER THE WEEKEND. SHE WAS PARKED IN A PARKING LOT, NOTICED A FUNNY SMELL, TURNED THE IGNITION OFF AND SMOKE WAS BILLOWING OUT OF THE ENGINE. SHE GOT OUT OF THE VEHICLE AND REALIZED THE ENGINE WAS ON FIRE. IT WENT FROM A SMALL FIRE TO EVERYTHING BUT THE TRUNK ENGULFED IN LESS THAN 3 MINUTES. THESE THINGS DON'T JUST HAPPEN RANDOMLY. I FEEL THERE WAS A MECHANICAL ISSUE OR SOMETHING NOT BUILT CORRECTLY. *TR

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AT 85000 MILES MY TIMING CHAIN JUST WENT BAD..BUT IT ALSO KNOWN THAT THIS HAPPENS WITH THIS CAR...WHY IS THIS NOT CORRECTED BY COMPANY...THAT'S 2000 DOLLARS THAT PPL DON'T HAVE....AND THERE'S NOTHING YOU CAN DO TO PREVENT IT..... DON'T HAVE PAPERS TOO PROVE IT BUT...

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AC CONTROL NOT SEND SIGNAL TO AC COMPRESSOR. STUCK IN HEAT ON LAST SETTING I HAD THE CONTROL ON. I BOUGHT NEW AC COMPRESSOR BECAUSE WAS TOLD THE AC COMPRESS HAS POWER BUT NOT WORKING. AFTER REPLACING THE COMPRESSOR PROBLEM STILL WAS ON GOING NOW TOLD AC IS NOT SENDING MESSAGE TO COMPRESS TO TURN ON. *TR

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EXTREME EXCESSIVE OIL CONSUMPTION, 5 QUARTS OVER JUST 2,000 MILE PERIOD WITHOUT ANY NOTICEABLE LEAKS. MECHANIC SAID EVERYTHING APPEARS WELL AND THERE WAS A RECALL ON THE SAME ENGINE, 2.4 ECOTEC, ON THE EARLIER MODEL EQUINOX MODELS WITH PISTONS AND CRANK SEALS. GM HAS A SERVICE BULLETIN NUMBER 14882 AND THEY SAID THEY COULD NOT ASSIST ME WITH THIS PROBLEM IN ANY WAY BECAUSE MY VIN NUMBER IS NOT INCLUDED IN THEIR DATABASE WHEN THE BULLETIN SPECIFICALLY STATES MY MAKE, YEAR, AND MODEL OF VEHICLE AND WHAT IS WRONG, SO NOW I'M STUCK WITH PAYING AN ENORMOUS BILL BECAUSE MY VEHICLE WAS NOT BUILT CORRECTLY BY GM WHO KNOWS ABOUT THE PROBLEM AND EVEN HAS A SERVICE BULLETIN ABOUT IT. *TR

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TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE FRONT PASSENGER'S SEAT BELT ALARM SOUNDED WITHOUT A PASSENGER SEATED IN THE FRONT SEAT. THE CONTACT BUCKLED THE SEAT BELT AND THE ALARM CEASED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

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I TOOK IT TO THE DEALERSHIP AND THEY CAN'T FIGURE OUT WHY IT DOES THAT JUST SHUT DOWN WHILE YOU SIT THERE IN DRIVE *TR

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