What 270 owners told NHTSA about the 2013 Chevrolet Impala

I WAS DRIVING ON THE INTERSTATE WITH THE CRUISE CONTROL ENGAGED WHEN THE VEHICLE DISPLAYED A MESSAGE FROM THE DRIVER INFORMATION CENTER ABOUT TRACTION CONTROL DISENGAGED AND STABILITRACK NEEDING SERVICE. SES LIGHT ALSO ILLUMINATED. TOOK THE VEHICLE IN FOR SERVICE AS SOON AS I COULD GET AN APPOINTMENT, BUT BY THAT TIME ALL LIGHTS HAD RETURNED TO NORMAL. DEALERSHIP WAS UNABLE TO REPLICATE PROBLEM AND NOTHING WAS DONE. *TR

NHTSA ODI 10637801

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STABILITY CONTROL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

NHTSA ODI 10637429

TRACTION CONTROL ACTIVATES WHILE MAKING LEFT TURNS WHEN LEAVING A STOP OR A RED LIGHT SIGN OR AT ANY OCCASION THAT REQUIRES MAKING A LEFT TURN AFTER BEING STOPPED. CAUSING THE VEHICLE TO HESITATE AND IN THE PROCESS CREATING A VERY DANGEROUS SITUATION. *TR

NHTSA ODI 10630415

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE MAKING A TURN AT 15 MPH, THE STABILITRAK, ABS, AND THE TRACTION CONTROL ILLUMINATED INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL JERKED TO THE LEFT. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,600.

NHTSA ODI 10630175

WHEN DRIVING NORMALLY SYSTEM PANEL WILL LIGHT UP WITH SERVICE BRAKE ASSIST, SERVICE TRACTION CONTROL, SERVICE STABILITRAK. WHILE TURNING TRACTION CONTROL WILL AUTOMATICALLY TURN ITSELF ON AND GRIND THE WHEELS MAKING TURNING DIFFICULT. WHEN BRAKING THE BRAKES WILL NOT ENGAGE RIGHT AWAY AND ABS LIGHT WILL COME ON. *TR

NHTSA ODI 10606759

WHEN TURNING THE WHEEL TO THE LEFT AT LOW SPEEDS (LIKE WHEN BACKING OUT OF MY DRIVEWAY) THE ABS LIGHT COMES ON; THE FRONT LEFT WHEEL MAKES A GRINDING NOISE IN CONJUNCTION WITH THE LIGHT BLINKING; THERE IS AN IMMEDIATE LOSS OF POWER, LIKE THE CAR IS BEING HELD BACK BY SOMETHING. SAME HAPPENS WHEN TURNING, ON A HILL COMING FROM A COMPLETE STOP BUT THIS IS RANDOM AND NOT EASILY RE-CREATED. I'VE ALSO NOTICED A WOBBLE IN THE STEERING WHEN TAKING BENDS ON THE HIGHWAY AT HIGH SPEEDS. IT SEEMS TO HAVE GOTTEN WORSE SINCE I TOOK IT IN FOR SERVICE A FEW DAYS AGO. I'VE RESORTED TO TURNING THE TRACTION CONTROL OFF BEFORE PUTTING THE CAR IN DRIVE AND THIS SEEMS TO AMELIORATE THE PROBLEM. TOOK THE VEHICLE IN FOR SERVICE AND DEMONSTRATED THE PROBLEM TO THEM AND THEY AGREED THAT IT WAS OBVIOUSLY NOT PERFORMING AS IT SHOULD. THEY HAD A MECHANIC LOOK AT IT AND DETERMINE THAT THERE WAS NOTHING STRUCTURALLY WRONG WITH ANY OF THE COMPONENTS THAT HE COULD TELL AND THAT THERE WERE "NO CODES BEING THROWN" - WHATEVER THAT MEANS. SO THEY TOLD ME THERE IS NOTHING THEY CAN DO FOR ME, IT CANNOT BE "FIXED" BECAUSE, ACCORDING TO GM THERE IS NOTHING WRONG WITH MY CAR EVEN THOUGH IT IS A DEMONSTRABLE EQUIPMENT FAILURE. I SHOULD NOT HAVE TO TURN OFF THE TRACTION CONTROL -A SAFETY FEATURE!- ON MY CAR TO DRIVE IT WITHOUT LOOSING POWER AT THE WORST TIMES. MY CAR IS A 2013 CHEVY IMPALA LS WITH ALMOST 15,500 MILES ON IT. *TR

NHTSA ODI 10594086

TRACTION CONTROL ENGAGES AND LIGHT COMES ON AND GOES OFF AND ENGINE REDUCES POWER AND ABS PUMP COMES ON ALL AT THE SAME TIME. OCCURS INTERMITTENT AND ONLY WHEN IT SITS FOR A DAY AND WHEN YOU BACK OUT OF A PARKING SPACE AND THEN PUT IT IN FORWARD GEAR TO GO FORWARD. HAVEN'T HAD IT TO A DEALER YET BUT WAS TOLD THAT IF IT WASN'T SHOWING A CODE THAT THEY WOULD DO ANYTHING ABOUT IT. CAR IS A 2013 CHEVY IMPALA LTZ WITH 32000 MILES. *TR

NHTSA ODI 10587333

I JUST PURCHASED MY 2013 CHEVROLET IMPALA LTZ IN THE LAST 30 DAYS. HAVE DRIVEN LESS THAN 1500 MILES. WHILE HIGHWAY DRIVING, I RECEIVED A SERVICE STABILITRAK AND A SLIGHT NOISE OCCURRED WHILE DRIVING. GM CUSTOMER CARE WAS CLOSED AT THAT TIME, HOWEVER NEXT MORNING THE SERVICE WARNING WAS OFF...BUT I STILL FOLLOWED UP WITH GM. THE CUSTOMER CARE REPRESENTATIVE SAID MOST LIKELY IF THE SERVICE WARNING WENT OFF - IT WAS JUST A GLITCH. HOWEVER, I WAS ALSO ABLE TO CONFIRM AT THAT TIME THAT BECAUSE I HAVE THE BUMPER TO BUMPER WARRANTY, IT IS A COVERED ISSUE AND I COULD STILL TAKE IT IN TO BE LOOKED AT AND ANY AUTHORIZED GM DEALER. NOW JUST TO FIGURE OUT WHERE... *TT

NHTSA ODI 10583388