What 270 owners told NHTSA about the 2013 Chevrolet Impala

THE ABS, TRACTION CONTROL, BRAKE ASSIST AND STABILITRAK WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING. A GRINDING NOISE CAN BE HEARD COMING FROM THE FRONT-LEFT WHEEL. THIS USUALLY OCCURS WHILE ACCELERATING FROM A DEAD STOP OR MAKING LEFT TURNS FROM A DEAD STOP. I HAVE GOTTEN BOTH HUBS REPLACED AND IT STILL IS HAPPENING. *TR

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WHEN ACCELERATING FROM STOPPED POSITION, ESPECIALLY WHEN TURNING TO EITHER SIDE, EXPERIENCED A GRINDING NOISE, LOSS OF POWER, DIMMING LIGHTS, AND ABS LIGHT COMING ON. GRINDING NOISE COMES FROM LOWER ENGINE AREA IN FRONT OF VEHICLE. REPEATED OCCURRENCES ARE BECOMING MORE FREQUENT. NOT KNOWN WHAT THE PROBLEM IS, BUT APPEARS TO BE TIED TO ABS/ELECTRICAL SYSTEM. POSTINGS OF SIMILAR SITUATIONS HAVE APPEARED IN VARIOUS WEBSITES DEALING WITH FREQUENT PROBLEMS OF SPECIFIC VEHICLES. GM DEALER CHARGED ME DIAGNOSIS FEE, BUT FOUND NOTHING. GM DEALER SAID IN ORDER TO FIND THE PROBLEM I WOULD HAVE TO BRING CAR IN WHEN ABS LIGHT WAS ON. I AM CONCERNED THAT I AM DUE FOR A SIGNIFICANT FAILURE BEFORE DEALER FINDS THE PROBLEM, OR ACKNOWLEDGES SAME. ALTHOUGH I REFERENCE ONE DATE OF OCCURRENCE, THIS PROBLEM HAS BEEN HAPPENING FOR 6 MONTHS WITH INCREASING EVENTS AS OF LATE.

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE ATTEMPTING TO START THE ENGINE, THE BATTERY FAILED. THE BATTERY WAS ABLE TO BE JUMPSTARTED. THE DEALER DIAGNOSED THE VEHICLE, BUT FOUND NO FAILURE. THE MECHANIC SUGGESTED THAT THE CONTACT REPLACE THE GRILL TO PREVENT THE BATTERY FROM FAILING AGAIN. A FEW DAYS LATER, THE VEHICLE WAS UNABLE TO START WHEN THE KEY WAS TURNED IN THE IGNITION. AFTER SEVERAL ATTEMPTS, THE VEHICLE STARTED. SHORTLY AFTER, THE COMPUTER SYSTEM RESET AND ALL OF THE WARNING PROMPTS ILLUMINATED. THE CONTACT STATED THAT THE ALARM, TURN SIGNALS, HORN, AND NOTIFICATIONS FAILED TO FUNCTION PROPERLY. THE CONTACT ATTEMPTED TO TURN OFF THE IGNITION SWITCH, BUT WAS UNABLE TO REMOVE THE KEY OUT OF THE IGNITION BECAUSE IT WAS TOO HOT. THE DEALER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 54,000.

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT HEARD ABNORMAL NOISES THAT PROGRESSED WITHOUT WARNING. THE VEHICLE STALLED SEVERAL TIMES AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO RESTART. TN ADDITION, THE ABS AND TRACTION CONTROL STABILIZER WARNING INDICATORS ILLUMINATED MULTIPLE TIMES WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE STABILITRAC CONTROL, SERVICE TRACTION CONTROL, ESC, AND ENGINE WARNING INDICATORS ILLUMINATED. THE CRUISE CONTROL LIGHT TURNED OFF AND, WHILE DEPRESSING THE BRAKE PEDAL, THERE WAS A CLICKING NOISE COMING FROM THE GLOVE COMPARTMENT. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE ABS, TRACTION CONTROL, SERVICE BRAKE ASSIST, AND CHECK ENGINE LIGHTS ILLUMINATED. THE VEHICLE BEGAN TO DECREASE IN SPEED WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS IN REVERSE, AN ABNORMAL NOISE COULD BE HEARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.

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CAR LOSES POWER AND STABILITRAK WARNING COME ON WHILE DRIVING NO ENGINE POWER AT ALL .CHECK ENGINE LIGHT COME ON AND STAYS ON TILL I SHUT OFF ENGINE AND TURN BACK ON ONLY THEN ENGINE LIGHT DISAPPEARS MY CAR ONLY HAS 37,000 MILES AND IS 3 YEAR OLD ITS HAPPEN ON THE HIGHWAY THREE TIME AND IN THE PARKING LOT OF MY WORK TWICE NOW.

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. SHORTLY AFTER THE VEHICLE WAS REPAIRED FOR A RECALL WITH THE IGNITION SWITCH, THE STABILITY, TRACTION CONTROL, ABS, AND OTHER WARNING LIGHTS RANDOMLY FLASHED. THE FAILURE PROGRESSED EACH TIME THE VEHICLE WAS REVERSING AND WHEN MAKING LEFT AND RIGHT TURNS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

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MY CAR BASICALLY JUST CUTS OFF ON ME WHILE DRIVING ALL KINDS OF SIGNS KEEP POPPING UP ON THE DASH THEN THEY'LL GO AWAY. IT HAS TOLD BE TO SERVICE MY STABILITY TRACK AND I WENT TO GET SERVICE AND THE PEOPLE SAY THAT'S NOT A PROBLEM AND THEY HAVE BUT IT ON THE MACHINE AND IT SAYS THERE IS NO PROBLEM I JUST DON'T KNOW ALL I DO KNOW IS WHEN I'M DRIVING IT CUTS OFF AND THEN SOME TIMES WHEN I'M DRIVING THE ENGINE POWER GETS REDUCED THEN I CAN'T GO OVER LIKE 20 IT DID THIS WHILE I WAS ON THE HIGHWAY I THANK GOD I DIDN'T GET HIT!

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING AT ANY SPEED, THE SERVICE STABILITRAC, SERVICE BRAKE ASSIST, TRACTION CONTROL, AND ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HUB ASSEMBLY AND SPEED SENSOR CIRCUIT WIRE HARNESS WERE REPAIRED; HOWEVER, THE FAILURE RECURRED CONSTANTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,371.

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RIGHT SIDE NO LONGER GETS HEAT AND ACTUATOR HAS GONE BAD CAR TICKS THE PASSENGER AIRBAG LIGHT DOES NOT SHOW ON THE SEAT BELT INDICATOR FOR PASSENGER DOES NOT GO OUT

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE SERVICE ENGINE AND THE STABILITY CONTROL WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE STOPPED WITHOUT THE BRAKE PEDAL BEING ENGAGED. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS BEING DEPRESSED WHILE THE FAILURE WAS OCCURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,376.

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SERVICE STABILITY MESSAGE COMES ON WHEN MAKING TURNS AND THE TIRE MAKES A SOUND. THE VEHICLE JUST STARTED TO DO THIS ABOUT A WEEK AGO. I REVIEWED COMMENTS FROM OTHER USERS ONLINE AND IT APPEARS THERE ARE SEVERAL PEOPLE WITH 2013 IMPALA'S THAT HAVE THE SAME PROBLEM. IT HAPPENS WHEN TURNING OR WHEN ACCELERATING WHICH MAKES IT VERY HARMFUL.

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TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED VERY SLOWLY. THE ENGINE STALLED IN THE MIDDLE OF THE ROAD. THE KEY WAS TURNED BACK TO THE ON POSITION AND ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED A BROKEN LEFT HIP BONE, NERVE DAMAGE, AND OTHER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,345. *TR

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING AT 40 MPH, THE CONTACT HEARD A CHIME AND THE WARNING MESSAGES FOR THE BRAKES, TRACTION CONTROL, AND STABILIZER WERE DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE ELECTRICAL HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,010.

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WHEN STARTING TO MOVE FORWARD FROM A STOPPED POSITION AND TURNING THE STEERING WHEEL AT THE SAME TIME, THE ABS SENSOR KICKS IN AND THE CAR MAKES THE ABS SOUND, THE ABS LIGHTS UP ON THE DASHAND THEN IT RELEASES AND YOU CAN DRIVE NORMAL. IT HAS OCCURRED MANY TIMES NOW BETWEEN 1 TO 5 MILES PER HOUR. I DO NOT SEE ANY RECALLS AT THIS TIME FOR THIS PROBLEM.

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I WENT TO START MY CAR THE KEY WAS IMMEDIATELY "LOCKED" INSIDE THE IGNITION ..LOCKING EVERYTHING IN THE CAR UP, FROM THE BRAKES TO THE ELECTRICAL . YOU SHOULD BE ABLE TO TURN IT 4X (A,B,C,D(ON) IT WOULD NOT LET YOU GO PAST C. THE KEY WOULD NOT COME OUT, I HAD IT JUMPED IN ORDER TO GET THE KEY OUT . I THOUGHT FOR SURE IT HAD TO DO WITH THE IGNITION SWITCH BEING RECALLED, BUT NO HALL CHEVROLET SAID IT WAS JUST THE BATTERY. SO WHEN YOUR BATTERY GOES BAD, IT IS NORMAL FOR THE KEY TO BE LOCKED ALMOST "EATEN" BY THE IGNITION. THERE WAS NO WARNING IT WAS THE BATTERY, NOTHING. I HAVE ONLY OWNED THE CAR 29 DAYS. I REALLY THOUGHT IT WAS THE IGNITION SWITCH BUT DEALERSHIP SAYS NO BATTERY? *TR

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2013 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL ISSUES. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED ALL THE DEALER DID WAS CHANGE THE FACTORY ISSUED KEY SO HE COULD NOT PUT ADDITIONAL KEYS ON THE RING AND REPLACED THE LARGER KEY RING, WITH A SMALLER ONE. *JB UPDATED 12/07/15. *JB

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE DEFROSTER FAILED AND CREATED POOR VISIBILITY. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. UPDATED 03/04/15*LJ THE CONSUMER STATED THE VEHICLE NEEDED A NEED BATTERY. UPDATED 03/26/15

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE CONTACT FELT THE TIME FRAME FOR THE RECALL REPAIR WAS EXCESSIVE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY ONLY HAD A LIMITED AMOUNT OF PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. A SECOND NOTICE WAS RECEIVED ON OCT 4, 2014 INDICATING THAT THE PARTS WERE AVAILABLE AND TO CONTACT THE LOCAL DEALER TO SCHEDULE AN APPOINTMENT. THE CONTACT STATED THAT AFTER CONTACTING THREE LOCAL DEALERS IN THE AREA HE WAS TOLD THAT PARTS WERE STILL NOT AVAILABLE AND NO APPOINTMENT COULD BE SCHEDULED. THE VIN WAS NOT AVAILABLE.

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TL-THE CONTACT OWNS A 2013 CHEVROLET IMPALA. SHE RECEIVED A RECALL NOTICE IN AUGUST FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE RECALL NOTICE INDICATED THAT SHE WILL BE NOTIFIED WHEN THE PARTS WERE AVAILABLE. SHE WAS CONCERNED THAT HER VEHICLE COULD SHUT OFF WHILE DRIVING PER THE RECALL. THE CONTACT WOULD LIKE FOR THE VEHICLE TO BE REPAIRED BY ANY DEALER IN HER STATE. THE CONTACT WAS CONCERNED FOR HER SAFETY SINCE SHE HAD TO DRIVE THE VEHICLE ON A DAILY BASIS. THE VEHICLE WAS PURCHASED SIX MONTHS AGO AND SHE WAS NEVER INFORMED THAT THERE WAS AN EXISTING RECALL. THE GM RECALL NUMBER ON HER NOTICE WAS 14299. SHE WAS EXPECTING SOMEONE TO ASSIST WITH THE REPAIRS IMMEDIATELY. THERE ARE NO FAILURES AT THIS TIME. RK

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