What 270 owners told NHTSA about the 2013 Chevrolet Impala

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE ACCELERATING FROM A STOP POSITION, A GRINDING NOISE WAS HEARD AND THE VEHICLE JERKED. THE ABS, TRACTION CONTROL/STABILITRAK, AND BRAKE ASSIST WARNING INDICATORS ILLUMINATED. ALSO, A MESSAGE WARNING OF ICY CONDITIONS APPEARED, BUT THE WEATHER WAS SUNNY AND CLEAR. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES WHERE IT WAS DIAGNOSED WITH BRAKE AND HUB BEARING FAILURE. THE BRAKES AND HUB BEARINGS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 08/22/2017*JS

NHTSA ODI 10967890

THE ABS, TRACTION CONTROL, BRAKE ASSIST AND STABILITITRAK WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING. A GRINDING NOISE CAN BE HEARD COMING FROM THE FRONT-LEFT WHEEL. THIS USUALLY OCCURS WHILE ACCELERATING FROM A DEAD STOP OR MAKING LEFT TURNS FROM A DEAD STOP. I HAVE GOTTEN BOTH HUBS REPLACED AND IT STILL IS HAPPENING. *TR

NHTSA ODI 10937477

THE ABS, TRACTION CONTROL, BRAKE ASSIST AND STABILITRAK WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING. A GRINDING NOISE CAN BE HEARD COMING FROM THE FRONT-LEFT WHEEL. THIS USUALLY OCCURS WHILE ACCELERATING FROM A DEAD STOP OR MAKING LEFT TURNS FROM A DEAD STOP. I HAVE GOTTEN BOTH HUBS REPLACED AND IT STILL IS HAPPENING. *TR

NHTSA ODI 10924041

WHEN STARTING FROM A STANDSTILL, THE TRACTION CONTROL SYSTEM SEEMS TO KICK IN AND THE INDICATOR LIGHT COMES ON. INITIAL OCCURRENCES ONLY SEEMED TO HAPPEN WHEN TURNING LEFT FROM A STANDSTILL, BUT NOW IT IS OCCURRING WHEN TURNING EITHER DIRECTION FROM A STANDSTILL. THIS IS OCCURRING AT LOW SPEEDS ON BOTH DRY AND WET PAVEMENT WITH VERY LITTLE ACCELERATION (I.E., NO TIRE SLIPPAGE).

NHTSA ODI 10915307

RECEIVED "SERVICE TRACTION CONTROL, SERVICE STABILITRAK, SERVICE BRAKE ASSIST" WARNINGS ALL AT THE SAME TIME. CAR MAKES A LOUD NOISE WHEN REVERSING AND TURNING TO THE RIGHT OR LEFT AT LOW SPEEDS. OCCASIONALLY WHILE BRAKING, THE CAR SKIDS. ABS LIGHT ALSO CAME ON.

NHTSA ODI 10906334

BRAKE AND STEERING SYSTEM DEFECT. WHILE DRIVING THE ANTILOCK BRAKE LIGHT CAME ON, ALSO THE TRACTION CONTROL, STABILI-TRAK, AND BRAKE ASSIST LIGHTS STARTED FLASHING. THE CAR WAS BEING DRIVEN IN DOWNTOWN TRAFFIC AT MODERATE SPEED. THE VEHICLE WAS TAKEN TO A LOCAL DEALERSHIP WHO SAID THAT THIS WAS NOT A SAFETY PROBLEM (WHAT!!!!) AND THAT IT WAS NOT COVERED UNDER THE DRIVETRAIN BUT ONLY PART OF THE 30K COVERAGE. THEY THEN SAID IT WOULD BE AT LEAST A WEEK BEFORE THEY COULD LOOK AT THE CAR. (BRAKE AND STEERING ISSUES NOT A SAFETY PROBLEM?) IN DOING SOME CHECKING ON THE INTERNET IT APPEARS THAT THIS IS A SERIOUS AND ONGOING ISSUE WITH CHEVEROLET AND GM VEHICLES FOR SEVERAL YEARS. IN ADDITION TO THE ABOVE PROBLEM THERE HAVE BEEN EVEN MORE SERIOUS SIDE EFFECTS ASSOCIATED WITH THE BRAKE, STABILITY SYSTEM. SOME EVEN REPORTED TO YOUR DEPARTMENT. IT WOULD BE GOOD IF YOUR DEPARTMENT WOULD BE PROACTIVE AND HAVE THIS ISSUE INVESTIGATED BY SOMEONE OTHER THAN GM. BEFORE THERE ARE FATALITIES ASSOCIATED WITH THIS ISSUE. PERHAPS YOU COULD SPEND SOME TIME LOOKING AT THE VARIOUS FORUMS ON THE WEB AND SEE THAT THERE SEEMS TO BE A MAJOR PROBLEM HERE. I DOUBT ANYTHING WILL BE DONE BUT THANK YOU FOR ALLOWING ME TO VENT. I AM WRITING THIS TO HELP MY SON OUT SINCE IT IS HIS CAR, AND HE A) HAS A FULL LOAD IN COLLEGE AND B) HE IS A LESS HAPPY CAMPER THAN I AM. *TR

NHTSA ODI 10899638

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT HEARD ABNORMAL NOISES THAT PROGRESSED WITHOUT WARNING. THE VEHICLE STALLED SEVERAL TIMES AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO RESTART. TN ADDITION, THE ABS AND TRACTION CONTROL STABILIZER WARNING INDICATORS ILLUMINATED MULTIPLE TIMES WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

NHTSA ODI 10897748

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE STABILITRAC CONTROL, SERVICE TRACTION CONTROL, ESC, AND ENGINE WARNING INDICATORS ILLUMINATED. THE CRUISE CONTROL LIGHT TURNED OFF AND, WHILE DEPRESSING THE BRAKE PEDAL, THERE WAS A CLICKING NOISE COMING FROM THE GLOVE COMPARTMENT. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

NHTSA ODI 10896710

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY ACCELERATING AND MADE ABNORMAL GRINDING NOISES DURING TURNS. THE STABILITRAK, ABS, AND SERVICE TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

NHTSA ODI 10892869

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE ABS, TRACTION CONTROL, SERVICE BRAKE ASSIST, AND CHECK ENGINE LIGHTS ILLUMINATED. THE VEHICLE BEGAN TO DECREASE IN SPEED WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS IN REVERSE, AN ABNORMAL NOISE COULD BE HEARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.

NHTSA ODI 10887862

MY STABILITRACK AND ABS KEEPS COMING ON AND OFF. IT DOES NOT MATTER IF I AM DRIVING ON A SIDE STREE OR ON THE BELTWAY. BELTWAY DRIVING IS DANGEROUS AND SCARY AS THE CAR SEEMS LIKE IT IS BRAKEING AND THEN SPEEDING UP. MAKING TURNS IT DOES THE SAME AND "JUMPS" WHEN I USE THE BRAKES. THIS IS ALL VERY DANGEROUS SITUATION AND SHOULD BE LOOKED AT ASAP. I HAS BEEN HAPPENING FOR 5 MONTHS AND THE SERVICE PEOPLE CAN NOT SEE ANY ISSUES.

NHTSA ODI 10864375

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. SHORTLY AFTER THE VEHICLE WAS REPAIRED FOR A RECALL WITH THE IGNITION SWITCH, THE STABILITY, TRACTION CONTROL, ABS, AND OTHER WARNING LIGHTS RANDOMLY FLASHED. THE FAILURE PROGRESSED EACH TIME THE VEHICLE WAS REVERSING AND WHEN MAKING LEFT AND RIGHT TURNS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

NHTSA ODI 10862612

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN FROM A STOP, THE SERVICE STABILITRAK SYSTEM AND THE ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI 10861188

MY 2013 CHEVY IMPALA IS HAVING BIG ISSUES MAKING LEFT TURNS. THERE IS A GRINDING SOUND AND THE CAR HESITATES TO ACCELERATE. WHILE THESE PROBLRMS OCCUR I AM GETTING WARNINGS ON THE DASH THAT SAY SERVICE TRACTION CONTROL, SERVICE BRAKE ASSIST, AND THE ABS LIGHT IS ON. STARTING TO NOT FEEL SAFE TO BE IN THIS VEHICLE. ALSO HAD IT CHECKED TWICE BY TWO DIFFERENT AUTO SHOPS AND THEY CANT SEEM TO FIND THE PROBLEM.

NHTSA ODI 10859921

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE MAKING A RIGHT TURN, THE VEHICLE HESITATED. IN ADDITION, THE ABS, TRACTION CONTROL, AND SERVICE STABILITRAK WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 05/24/16*LJ THE CONSUMER STATED ON MAY 2, 2016 AS SHE WAS MAKING A RIGHT TURN, THE ACCELERATOR SEEMED TO JERK BACK AND THE RPM'S WENT UP PAST THREE,T HEN WENT BACK DOWN TO ONE. ALL THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THEN THE VEHICLE HESITATED TO PROCEED FOR A FEW MINUTES. UPDATED 08/03/16.*JB

NHTSA ODI 10853365

WHEN BACKING OUT AND TURNING WHEEL TO THE RIGHT IT MAKES A GRINDING SOUND. THE ABS LIGHT COMES ON. THIS HAS BEEN HAPPENING FOR ABOUT A MONTH. BEFORE THIS STARTED I STARTED NOTICING THE WHEN I TOOK OFF THE TRACTION LIGHT WOULD COME ON, EVEN WHEN A SLOW TAKE OFF. THE GRINDING SOUND HAPPENS OFF AND ON AND ITS STARTING TO GET LOUDER. THE LIGHTS DON'T STAY ON ALL THE TIME.

NHTSA ODI 10849752

WHEN STEERING WHEEL IS TURNED LEFT AND NOW RIGHT THE FRONT END GRINDS AT TIMES BUT NOT ALL THE TIME. HOWEVER, IT SEEMS TO BE GETTING GRADUALLY WORSE, GRINDING MORE OFTEN. THE "SERVICE STABILITRAC SYSTEM" COMES ACROSS THE DASH PANEL AND NOW IT IS STATING "SERVICE BRAKE ASSIST". ALL THE WHILE NOTHING SEEMS TO BE WRONG WITH ANYTHING UP FRONT. THIS HAPPENS UPON ACCELERATION. THIS CAN HAPPEN IN CITY STREETS, PARKING LOTS AND FREEWAYS. I HAPPENS ANYWHERE UPON ACCELERATION. THERE IS NO POINT AT WHICH THE GRINDING IS TAKING PLACE CAN BE SEEN. THIS SEEMS TO BE A PROBLEM THAT CHEVROLET HAS WITH ALL THE MODELS OF THIS PARTICULAR VEHICLE YET THEY ARE DENYING ANYTHING IS WRONG WITH THE VEHICLES.

NHTSA ODI 10840181

WHEN ACCELERATING FROM A STOP WHILE TURNING LEFT, ABS ENGAGES AND BRAKES LEFT FRONT WHEEL CREATING A VERY DANGEROUS SITUATION STOPPING THE CAR IN INTERSECTIONS WITHOUT WARNING. SERVICE STABILITRAK, SERVICE ABS AND SERVICE BRAKE ASSIST MESSAGES ALSO APPEAR ON DASHBOARD MESSAGE CENTER. ALL WARNING LIGHTS RESET WHEN VEHICLE IS TURNED OFF, UNTIL A LEFT TURN IS MADE WHILE ACCELERATING AGAIN, AND THE ABOVE ISSUES OCCUR AGAIN.

NHTSA ODI 10809973

I HAVE HAD THIS WORKED ON ABOUT 1 MONTH OF PURCHASE. I WAS TOLD THE CHEAP BALL BEARINGS IN THE WHEELS ARE FAULTY. MY CAR MAKES A STRANGE NOISE WHEN I TURN THE STEERING WHEEL AND IT LUNGES FOR A SPLIT SECOND AND THEN ENGAGES FORWARD. ALSO WHEN I AM BRAKING DOWN A STEEP INCLINE, THE BRAKES GRAB AND JERK THE CAR SLIGHTLY. THIS HAS GONE ON SINCE I PURCHASED THIS CAR.

NHTSA ODI 10789960

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE SERVICE ENGINE AND THE STABILITY CONTROL WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE STOPPED WITHOUT THE BRAKE PEDAL BEING ENGAGED. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS BEING DEPRESSED WHILE THE FAILURE WAS OCCURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,376.

NHTSA ODI 10786506

TRACTION CONTROL INTERMIDELY COMES ON AFFECTING TAKE OFF SPEED AND STEERING RESULTING IN ABS SYSTEM COMING ON. HAPPENS MAINLY WHEN STARTING OUT FORM A STOP. CANNOT ACCELERATE FROM A COMPLETE STOP OR MAKE CONSISTENT TURNS.

NHTSA ODI 10764004

I HAVE ONLY HAD THIS CAR FOR 3 MONTHS AND EVERYTHING WAS FINE UNTIL I MADE A LEFT HAND U-TURN AND ALL KINDS OF BELLS WENT OFF- SERVICE STABILITRAK-SERVICE BRAKE ASSIST- SERVICE TRACTION CONTROL-I CALLED THE DEALERSHIP AND JUST TO PUT IT ON THE MACHINE TO SEE WHAT'S WRONG IS $126.00 - QUITE FRANKLY I DON'T HAVE THAT KIND OF MONEY TO SPARE- I AM EXTREMELY FRUSTRATED AND ACCORDING TO RESEARCH I HAVE DONE THIS IS A COMMON ISSUE THAT CHEVROLET IS NOT ACKNOWLEDGING-

NHTSA ODI 10759143

GRINDING NOISE FROM FRONT AND ABS ENGAGES THE BRAKES AND LOW TRACTION LIGHT FLASHES ON WHEN ACCELERATING FROM A STOP AND TURNING LEFT AT THE SAME TIME, DOES NOT MATTER IF YOU ACCELERATE SLOW OR FAST AND THIS IS HAPPENING ON DRY PAVEMENT. IF I TURN OFF THE TRACTION CONTROL IT WILL NOT DO IT, SO I ASSUME THE PROBLEM MUST EXIST IN A SPEED SENSOR OR SOMETHING WITH THE TRACTION CONTROL SENSORS OR WIRING. OF COURSE MECHANICS CANNOT DUPLICATE THIS. WAITING FOR GM TO STEP UP TO THE PLATE AND FIX.

NHTSA ODI 10726081

FIRST MY SERVICE ABS TRACTION CONTROL LIGHTS CAME ON AND WHILE MAKING LEFT TURNS A LOUD METAL GRINDING NOISE HAPPENED AND MY TRACTION CONTROL LIGHT FLASHED. I TOOK IT TO MY LOCAL MECHANIC HE REPLACED THE BEARING AND SENSORS WHICH HELPED WITH THE SERVICE LIGHTS BUT THE GRINDING STILL HAPPENED. THE NOISE AND TRACTION CONTROL LIGHT STILL CONTINUED WHILE TURNING JUST NOT AS MUCH AS BEFORE. THE MECHANIC REPLACED THE PART TWICE!! TOOK IT TO MY MECHANIC AGAIN BECAUSE OF THE GRINDING AND TRACTION CONTROL FLASHING HE DROVE IT AROUND AND HE COULD NOT MAKE THE NOISE HAPPEN SO HE COULD NOT FIX OR REPLACE ANYTHING. IT FEELS LIKE THE ABS IS BRAKING ON ITS OWN FOR NO REASON WHILE I DRIVE MY 2013 IMPALA LTZ. MY MECHANICS CAN NOT FIND THE PROBLEM AND IT SEEMS NEITHER CAN ANY IMPALA OWNER OR MECHANIC. BUT I'M 99% SURE WHEN I DRIVE IT TONIGHT TO VISIT FRIENDS I WILL HEAR A METAL ON METAL GRINDING NOISE I JUST HOPE NOT WHILE IM ON THE FREEWAY WHERE I CAN GET KILLED. IT HAPPENS WHILE DRIVING COMING FROM A STOP OR AS SIMPLE AS ME BACKING OUT OF MY DRIVEWAY. *TR

NHTSA ODI 10711853

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE ENGINE STALLED AND THE POWER STEERING AND BRAKES FAILED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 44,500.

NHTSA ODI 10627964