What 270 owners told NHTSA about the 2013 Chevrolet Impala Limited

EAGLE LS2 TIRES HAVE HAD THE SIDEWALL FAIL AND BLOW OFF. WHILE DRIVING AT 70MPH HIGHWAY SPEED. NEARLY CAUSING A MAJOR ACCIDENT(S). APPARENTLY THIS IS MUCH MORE COMMON THEN IT SHOULD BE AFTER READING ONLINE ABOUT THESE TIRES. AND COMMONLY ON IMPALA VEHICLES FOR MANY YEARS, NEARLY A DECADE. *TR

NHTSA ODI 10680611

TL*THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED WHILE ATTEMPTING TO OPERATE THE VEHICLE FORWARD OR IN REVERSE, A LOUD NOISE WAS HEARD AND A WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

NHTSA ODI 10678594

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE DEFROSTER FAILED AND CREATED POOR VISIBILITY. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. UPDATED 03/04/15*LJ THE CONSUMER STATED THE VEHICLE NEEDED A NEED BATTERY. UPDATED 03/26/15

NHTSA ODI 10672181

CAR HAS A GRINDING NOISE AND HESITATES WHEN TAKING A LEFT TURN FROM A STOP. ONLY HAPPENS INTERMITTENTLY AT THIS POINT. FEELS LIKE THE TRACTION CONTROL COMING ON FOR NO REASON. (BUT THEN I AM NOT A MECHANIC) NO INDICATOR LIGHTS ON THE DASHBOARD COME ON WHEN IT HAPPENS. IT IS DANGEROUS BECAUSE THE CAR HESITATES AND PULLING OUT INTO TRAFFIC THIS IS AN UNCOMFORTABLE SITUATION. SOMETIMES IT MAY HAPPEN 5 TO 6 TIMES A DAY AND THEN IT STOPS AND DOESN'T HAPPEN FOR DAYS OR WEEKS AGAIN. DOES NOT SEEM TO BE RELATED TO WEATHER CONDITIONS AS IT HAPPENS AT ALL DIFFERENT TIMES. BROUGHT IT TO THE DEALER AND THEY CANNOT DIAGNOSE THE ISSUE BECAUSE IT DOESN'T HAPPEN WHEN THEY DRIVE IT. THEY CHECKED THE CAR AND CANNOT FIND A PROBLEM. TOLD TO BRING IT BACK IF THE PROBLEM PERSISTS AND GETS MORE FREQUENT. *TR

NHTSA ODI 10672200

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE CONTACT FELT THE TIME FRAME FOR THE RECALL REPAIR WAS EXCESSIVE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

NHTSA ODI 10670547

I WORK IN A TIRE SHOP AND IN THE PAST TWO WEEKS I HAVE HAD TWO 2013 IMPALA LT'S COME IN WITH PARTIALLY SEPARATED TIRES. BOTH WERE GOODYEAR EAGLE LS2'S, SAME SIZE, AND SAME DOT NUMBER. SEPARATION WAS IDENTICAL ON BOTH VEHICLES.CUSTOMERS REPORTED THAT THEIR TIRE HAD A SLOW LEAK IN BOTH CASES. UPON CHECKING THE TIRE I NOTICED BOTH TIRES HAD UNEVEN WEAR AND WERE SEPARATED ON THE SHOULDER. TIRES WERE BOTH REPLACED AS A RESULT OF THE PARTIAL SEPARATION. *TR

NHTSA ODI 10668871

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE STABILITY CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE STEERING WHEEL VIBRATED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. ON ANOTHER OCCASION, THE VEHICLE COULD NOT BE SHIFTED OUT OF GEAR AND THE SERVICE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500.

NHTSA ODI 10668201

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN DEPRESSING THE ACCELERATOR PEDAL, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

NHTSA ODI 10661257

MY STABILITY AND TRACTION CONTROL IS DEFECTIVE CAUSE THE CAR TO GO IN TRACTION MODE WHILE DRIVING. I PURCHASED THE CAR IN JULY AND HAVE BEEN HAVING THIS PROBLEM EVERY SINCE BACK AND FORTH TO THE DEALERSHIP. READ SEVERAL REPORTS WITH THIS PARTICULAR PROBLEM WITH THIS CAR. *TR

NHTSA ODI 10660790

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10644818

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY ONLY HAD A LIMITED AMOUNT OF PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10644566

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE VEERED TO THE LEFT AND RIGHT. THE CONTACT ALSO STATED THAT SMOKE WAS BEING EMITTED FROM THE EXHAUST PIPES. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FUEL INJECTION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,386. DJR

NHTSA ODI 10643950

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10643347

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. A SECOND NOTICE WAS RECEIVED ON OCT 4, 2014 INDICATING THAT THE PARTS WERE AVAILABLE AND TO CONTACT THE LOCAL DEALER TO SCHEDULE AN APPOINTMENT. THE CONTACT STATED THAT AFTER CONTACTING THREE LOCAL DEALERS IN THE AREA HE WAS TOLD THAT PARTS WERE STILL NOT AVAILABLE AND NO APPOINTMENT COULD BE SCHEDULED. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10641942

AT JUST OVER 40000 MILES ON THE 2013 CHEVY IMPALA, THE LEFT REAR TIRE DEVELOPED A LEAK. TOOK CAR TO A TIRE SHOP AND THEY DISCOVERED BELTS WERE COMING APART ON THE INSIDE OF THE TIRE, UPON FURTHER INVESTIGATION THE RIGHT REAR TIRE ALSO HAD EVIDENCE OF CORD SEPARATION (SOFT SPONGY SPOT IN TREAD). TIRES WERE GOODYEAR BRAND THAT WERE ORIGINAL EQUIPMENT TO THE IMPALA & STILL HAD APPROXIMATELY 20% OF USABLE TREAD LEFT. ALL FOUR TIRES WERE REPLACED AT A COST OF $643. *TR

NHTSA ODI 10638286

2013 CHEVY IMPALA WITH APPROXIMATELY 43000 MILES DEVELOPED A GRINDING NOISE IN THE FRONT END WHEN IT WAS TURNED SHARPLY TO THE LEFT AT LOW SPEEDS (5MPH), ALSO THE TRACTION CONTROL LIGHT WOULD BEGIN TO FLASH. IT BECAME SO SEVERE THAT IT CAUSED THE FRONT END OF THE CAR TO NOSE DIVE ON SEVERAL OCCASIONS. CAR WAS TAKEN TO A CHEVY DEALER, MECHANIC FOUND FRONT RIGHT WHEEL BEARING HUB LOOSE AND BAD. REPLACED WHEEL BEARING HUB AT A COST OF $350, DEALER CLAIMED WHEEL BEARING HUB NOT COVERED UNDER POWERTRAIN WARRANTY OR UNDER ANY RECALLS. *TR

NHTSA ODI 10638293

TRACTION CONTROL ACTIVATES WHILE MAKING LEFT TURNS WHEN LEAVING A STOP OR A RED LIGHT SIGN OR AT ANY OCCASION THAT REQUIRES MAKING A LEFT TURN AFTER BEING STOPPED. CAUSING THE VEHICLE TO HESITATE AND IN THE PROCESS CREATING A VERY DANGEROUS SITUATION. THIS HAS OCCURRED ON TWO OCCASIONS DURING THE PAST FEW MONTHS. HAS ONLY OCCURRED WHEN TURNING LEFT FROM A COMPLETE STOP. *TR

NHTSA ODI 10637800

I WAS DRIVING ON THE INTERSTATE WITH THE CRUISE CONTROL ENGAGED WHEN THE VEHICLE DISPLAYED A MESSAGE FROM THE DRIVER INFORMATION CENTER ABOUT TRACTION CONTROL DISENGAGED AND STABILITRACK NEEDING SERVICE. SES LIGHT ALSO ILLUMINATED. TOOK THE VEHICLE IN FOR SERVICE AS SOON AS I COULD GET AN APPOINTMENT, BUT BY THAT TIME ALL LIGHTS HAD RETURNED TO NORMAL. DEALERSHIP WAS UNABLE TO REPLICATE PROBLEM AND NOTHING WAS DONE. *TR

NHTSA ODI 10637801

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STABILITY CONTROL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

NHTSA ODI 10637429

TL-THE CONTACT OWNS A 2013 CHEVROLET IMPALA. SHE RECEIVED A RECALL NOTICE IN AUGUST FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE RECALL NOTICE INDICATED THAT SHE WILL BE NOTIFIED WHEN THE PARTS WERE AVAILABLE. SHE WAS CONCERNED THAT HER VEHICLE COULD SHUT OFF WHILE DRIVING PER THE RECALL. THE CONTACT WOULD LIKE FOR THE VEHICLE TO BE REPAIRED BY ANY DEALER IN HER STATE. THE CONTACT WAS CONCERNED FOR HER SAFETY SINCE SHE HAD TO DRIVE THE VEHICLE ON A DAILY BASIS. THE VEHICLE WAS PURCHASED SIX MONTHS AGO AND SHE WAS NEVER INFORMED THAT THERE WAS AN EXISTING RECALL. THE GM RECALL NUMBER ON HER NOTICE WAS 14299. SHE WAS EXPECTING SOMEONE TO ASSIST WITH THE REPAIRS IMMEDIATELY. THERE ARE NO FAILURES AT THIS TIME. RK

NHTSA ODI 10631079

TRACTION CONTROL ACTIVATES WHILE MAKING LEFT TURNS WHEN LEAVING A STOP OR A RED LIGHT SIGN OR AT ANY OCCASION THAT REQUIRES MAKING A LEFT TURN AFTER BEING STOPPED. CAUSING THE VEHICLE TO HESITATE AND IN THE PROCESS CREATING A VERY DANGEROUS SITUATION. *TR

NHTSA ODI 10630415

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, A VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED, BUT THE SPECIFICS OF THE REPAIRS WERE UNKNOWN. THE CONTACT SPECULATED THAT THE FAILURE MAY HAVE BEEN RELATED TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

NHTSA ODI 10630093

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE MAKING A TURN AT 15 MPH, THE STABILITRAK, ABS, AND THE TRACTION CONTROL ILLUMINATED INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL JERKED TO THE LEFT. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,600.

NHTSA ODI 10630175

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING IN SNOW, THE IGNITION SWITCH INDEPENDENTLY TURNED OFF AND THE VEHICLE SHUT OFF. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE SEAT BELT WAS FRACTURED. THE CONTACT MENTIONED THAT NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) WAS RECEIVED BUT A NOTIFICATION SCHEDULE WAS NOT YET SUBMITTED TO DEALERS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

NHTSA ODI 10630217

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE ENGINE STALLED AND THE POWER STEERING AND BRAKES FAILED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 44,500.

NHTSA ODI 10627964