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What 270 owners told NHTSA about the 2013 Chevrolet Impala Eco Eassist

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (270)Crash / fire / injury (16)Electronic Stability Control (esc) (108)Brakes (53)Electrical system (52)Steering (34)Transmission & drivetrain (33)Engine (30)Wheels (23)Speed control (20)Airbags (19)Suspension (17)

1 of 270 complaints match · Steering · crash/fire/injury only · clear filters

Jul 17, 2025SteeringAirbagsCrash2 injuries

I have driving on highway [XXX] heading back home to yucca valley from oceanside driving in the left lane my steering wheel locked up my vehicle swerved let into a street sign and thr vehicle proceeded to turn right swerving on the road losing control of the vehicle my airbag never deployed and my riverside tire as well the drives haft fell off the vehicle and now my car is completely totaled luckily there were no other vehicles involved but there was another person in the car with me when the incident occurred, we both he whiplash. Incident occurred in Morongo Valley near road runner mobile home trailer park in morngo valley INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11674400

Working with the data? Download all 270 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Chevrolet Impala Eco Eassist verdict →