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What 23 owners told NHTSA about the 2013 Chevrolet Express Passenger 3500 12 Pass

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (23)Crash / fire / injury (1)Engine (7)Brakes (6)Electrical system (5)Fuel system (4)Airbags (2)Electronic Stability Control (esc) (2)Seat belts (1)Speed control (1)Tires (1)Transmission & drivetrain (1)

1 of 23 complaints match · Speed control · clear filters

Apr 28, 2017Speed controlElectronic Stability Control (esc)Engine

VEHICLE GOES INTO ENGINE REDUCED SPEED AND SERVICE TRACTION CONTROL AND SERVICE STABILI TRACK WARNING LIGHTS TURN ON. I HAVE HAD THIS PROBLEM STARTING A WEEK AFTER I PURCHASED MY VAN AND WAS "REPAIRED" ON NUMEROUS OCCASIONS AND THE PROBLEM KEEPS REOCCURRING. THE INCIDENTS HAPPEN WHILE DRIVING AND WHEN STATIONARY WHILE ENGINE WAS RUNNING. THE DEALER REPLACED THE ACCELERATOR PETAL ASSEMBLY A COUPLE OF TIMES AND ALSO REPLACED THE THROTTLE BODY POSITION SENSOR AND THE PROBLEM STILL CONTINUES. THE LAST TIME I TOOK IT IN THE DEALER PUT DIELECTRIC IN THE HARNESS AND SAID I MIGHT HAVE A MOISTURE PROBLEM. THE PROBLEM REOCCURRED AGAIN A FEW WEEKS LATER. I DON'T SEE HOW MOISTURE COULD BE THE PROBLEM SINCE IT STARTED A WEEK AFTER PURCHASE AND CONTINUES 4 YEARS LATER.

NHTSA ODI 10981356

Working with the data? Download all 23 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Chevrolet Express Passenger 3500 12 Pass verdict →