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What 22 owners told NHTSA about the 2013 Chevrolet Express Passenger 2500

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (22)Crash / fire / injury (1)Engine (7)Brakes (6)Electrical system (5)Fuel system (4)Airbags (2)Electronic Stability Control (esc) (2)Seat belts (1)Speed control (1)Tires (1)Transmission & drivetrain (1)

2 of 22 complaints match · Airbags · clear filters

Aug 29, 2017Airbags

AIR BAG FRONT CRASH SENSOR FAILURE. AIR BAG LIGHT CAME ON ON START UP.

NHTSA ODI 11020330

Oct 12, 2016AirbagsSeat beltsCrash1 injury

TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. WHILE DRIVING 43 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY. IN ADDITION, THE SHOULDER OF THE SEAT BELT DID NOT LOCK, WHICH CAUSED THE CONTACT'S BODY TO BE JERKED AROUND IN THE SEAT. THE REAR PASSENGER SEAT BELT FRACTURED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, THUMB, LOWER TORSO, AND KNEES. THE CONTACT ALSO SUFFERED WHIPLASH. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

NHTSA ODI 10915564

Working with the data? Download all 22 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Chevrolet Express Passenger 2500 verdict →