What 585 owners told NHTSA about the 2013 Chevrolet Cruze Limited

I WENT TO THE DEALERSHIP SERVICE CENTER WHERE I BOUGHT MY CAR BECAUSE MY STABILITRAK WAS TURNING ON AND OFF ON THEIR SELF SI I REPORT IT AND WHEN I WAS THERE THEY TOLD ME MY COOLANT HAD A LEAKING AND NEED TO BE REPLACED AS LONG SOME HOSE AND OTHER PARTS AS WATER PUMP THAT A WAS ALSO UNDER A RECALL TO BUT THEY CHARGED ME $ 697.95 WHERE THEY SHOULDN'T CUZ I WAS A RECALL COVER UNDER SPECIAL WARRANTY MY CAR HAVE SO I REPORT IT TO GM WHERE AN INVESTIGATION IS BEING DONE TO THEY CAN REFUND MY MONEY AND I HAVE PROOF OF ALL WAS DONE TO MY CAR BECAUSE I FEEL IS AN ABUSED TOWARD CHEVROLET JERSEY CITY, NJ DOINGVTHIS TO ME AND IMAGINE HOW MANY THEY ALREADY HAD DONE IT. SOMETHING NEED TO BE DONE IMMEDIATELY... IF PAPERWORK NEED TO BE PROVIDE I HAVE IT TO BE FAX.

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TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE RESTARTED ITSELF IMMEDIATELY. IN ADDITION, THE ELECTRONIC STABILITY AND TRACTION CONTROL WARNING INDICATORS DISPLAYED TEMPORARILY. PELLEGRINO CHEVROLET IN WESTVILLE, NEW JERSEY WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NO LONGER UNDER RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

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I WOULD LIKE TO HAVE GM LOOK OVER THE COOLING SYSTEM FOR THE 2013 CHEVY CRUZES. I HAVE REPLACED THE COOLANT RESERVOIR , TOP HOSE AND CAP ON MINE. THE PROBLEM IM HAVING IS A LEAKING HOSE SOMEWHERE AND I AM SMELLING COOLANT COMING THROUGH THE VENTS WHEN I HAVE THE AC ON OR OFF AND HEATER THE SAME WAY. PLEASE PUT THE CRUZES ON RECALL GM AND SEE IF ANYONE IS HAVING THE SAME THING I AM.

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I WAS DRIVING MY CAR ON CITY STREET WHEN ALL OF A SUDDEN, IT LOST ALL POWER. THE CAR SLOWED DOWN AND I WAS STUCK IN A TURNING LANE AT A BUSY INTERSECTION.

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TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REMOVED AND RECONNECTED THE BATTERY CABLE IN ORDER FOR THE VEHICLE TO FUNCTION. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

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DRIVING AND WHEN I HIT A BUM THE CAR STARTED TO GO SLOWLY

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THE RIGHT FRONT HALF SHAFT MAY FRACTURE AND SEPARATE WHILE DRIVING, POTENTIALLY CAUSING THE VEHICLE TO LOSE POWER AND COAST TO A STOP

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MY OIL FEED LINE MELTED AND NOW OIL IS EVERYWHERE. I'M CONFUSED ON WHY THEY WOULD MAKE SOMETHING OUT OF PLASTIC BUT HAVE HOT PRESSURIZED OIL FLOW THROUGH IT.

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TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT NOTICED A LEAK COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO CHEVROLET OF SPARTANBURG (1051 ASHEVILLE HWY, SPARTANBURG, SC 29303) AND WAS INFORMED THAT THE FAILURE WAS NORMAL. THE DEALER STATED THAT COOLANT WAS LEAKING INTO THE RELEASE VALVE AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

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TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DON BROWN CHEVROLET IN SAINT LOUIS, MISSOURI WHERE IT WAS DIAGNOSED THAT THE TURBO ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE TURBO ASSEMBLY RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

NHTSA ODI 11039383

I HAVE A LEAK IN MY COOLANT SYSTEM. SINCE I'VE GOTTEN THE CAR IN OCTOBER 2016, I'VE EXPERIENCED A WEIRD BURNING SMELL, BEFORE I HAD EVEN DISCOVERED WHAT THE ISSUE WAS. IN JUNE 2017, MY ENGINE OVERHEATED DUE TO A MALFUNCTION IN MY COOLANT SYSTEM. AS A RESULT, I HAD MY COOLANT FLANGE REPLACED. A FEW DAYS LATER, MY CAR BEGAN TO SMOKE AND MY ENGINE WENT IDLE. THE COOLANT LEAKS FROM THE FLANGE AND THE RESERVOIR OFTEN. SOMETIMES, IT LEAKS AS I DRIVE, OTHER TIMES, IT'LL BE PARKED AND LEAK OUT WHEN IDLE. I NEVER USE MY AIR CONDITIONING OR HEAT ANYMORE DUE TO THE BURNING SMELL OF THE COOLANT. I HAD MY COOLANT FLANGE REPLACED A SECOND TIME. MY CAR WAS DOWN FOR 3 MONTHS AND I JUST GOT IT REPAIRED AGAIN. LAST WEEK, OCTOBER 10, 2017, MY CAR BEGAN TO SMOKE AGAIN, MY ENGINE WENT IDLE, AND WHEN I POPPED THE HOOD, THE COOLANT HAD LEAKED OUT COMPLETELY. ANY TIME IT HAS OVERHEATED AND THE ENGINE WHEN IDLE, I'VE BEEN ON THE FREEWAY, DRIVING AT LEAST 60 MPH OR ON THE STREET, DRIVING AT LEAST 30 MPH. MORE RECENTLY, WHEN IT OVERHEATED, THE CAR HAD BEEN IDLE FOR 2 HOURS AND THEN 5 MINS INTO ME DRIVING IT, IT HAPPENED. I WAS DRIVING DOWN A DARK HIGHWAY, GOING ABOUT 25 MPH. BEFORE THE ENGINE OVERHEATED, I HAD 65% OIL LIFE AND AFTERWARDS, I HAD 0% OIL LIFE. MY UNCLE HAD JUST ADDED COOLANT TO MY RESERVOIR THE DAY BEFORE, BUT IT LEAKED OUT COMPLETELY. LUCKILY, I WAS NOT ALONE THIS TIME. I'M ALWAYS CAUTIOUS THAT MY ENGINE WILL BLOW OUT WHEN I DRIVE IT. MY MECHANIC INFORMED ME TO BE SURE THAT I ALWAYS HAD COOLANT AND WATER IN MY TRUNK AT ALL TIMES, IN CASE IT LEAKS OUT. I TRAVEL 40 MINS TO WORK EVERY OTHER DAY AND IT'S QUITE FRIGHTENING, KNOWING THAT AT ANY TIME, MY ENGINE MAY OVERHEAT AGAIN, DUE TO THE COOLANT LEAK. I'M ALMOST POSITIVE THAT THERE'S A RECALL FOR THIS ISSUE, BUT I NEED CONFIRMATION. I HAVE NOT RECEIVED A RECALL NOTICE, BUT I'VE DONE RESEARCH..

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CAR HAS CONSISTENT COOLANT LEAK. VEHICLE CONTINUES TO OVERHEAT.

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WHILE DRIVING THE VEHICLES MOTOR LOOSES POWER. THE ELECTRONICS STAY ON BUT THE ENGINE IS SHUT OFF. ONLY HAPPENS WHILE DRIVING, IT HAS HAPPENED ONCE ON THE HIGHWAY GOING APPROX. 65MPH, ANOTHER TIME WHILE GOING 55MPH ON A 2 LANE COUNTRY ROAD, ONCE WHILE GOING 10MPHIN A PARKING LOT AND ANOTHER WHILE BACKING OUT OF DRIVE WAY AT APPROX. 5MPH. EACH TIME IT HAS HAPPENED THE VEHIVLE HAS BEEN IN MOTION, GOING STRAIGHT.

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ENGINE COOLANT THERMOSTAT SENSORS. I HAVE REPLACED IT TWICE IN 2 MONTHS. I HAVE FOUND NOTHING BUT PROBLEMS OF THE SAME SORT ALL OVER THE INTERNET WITH MANY MODEL YEARS OF THE CAR I HAVE. THINGS JUST DON'T GO BAD THAT SOON UNLESS THERE IS A SIGNIFICANT ELECTRICAL OR ENGINE ISSUE. I SEE NO RECALLS FOR MY YEAR ON ANYTHING AND I FIND IT HARD 1 YEAR MODEL HAS NO RECALL ISSUES.

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I HAVE TAKEN MY CAR IN WITH THE CHECK ENGINE LIGHT. THEY SAID IT WAS DUE TO A OIL CAP. I CALLED AND THEY INFORMED ME THAT THEY COULD NOT FIND ANYTHING WRONG. SINCE THEN THE ENGINE LIGHT HAS BEEN ON AND OFF AND NOW THE TRACTION CONTROL LIGHT IS ON AND THE ENGINE REVS VERY HIGH.

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TL* THE CONTACT OWNED A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 15 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (LOWEST PRICE TRANSPORTATION NETWORK IN PLANTATION, FL) WHERE THE TECHNICIAN REFERRED THE VEHICLE TO AN UNKNOWN INDEPENDENT MECHANIC TO REPAIR THE AIR BAG ISSUE; HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE CYLINDER HEAD GASKET BLEW UP. THE VEHICLE WAS TAKEN TO A CHEVROLET DEALER IN BELLEGLADE, FLORIDA WHERE THE ENGINE WAS REPAIRED AFTER TWO MONTHS. THE FAILURE RECURRED AND THE VEHICLE WAS RETURNED TO THE BANK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

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GOT INTO A VERY MINOR FENDER BENDER AND THE CAR WENT UP IN FLAMES. AIR BAGS NEVER DEPLOYED BECAUSE I WASN'T GOING FAST ENOUGH. BUT YET MY CAR BURNED.

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TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING 35 AND 75 MPH, THE "ENGINE REDUCE POWER" MESSAGE DISPLAYED AS THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE VEHICLE FAILED TO ACCELERATE. FROM INSIDE THE VEHICLE, THE CONTACT CALLED ON-STAR WHO PROVIDED FAILURE CODE P-2135 (THROTTLE BODY SENSOR). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY SENSOR NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS UNKNOWN.

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TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT COOLANT WAS LEAKING AT THE WATER PUMP. THE WATER PUMP WAS REPLACED. THE ISSUE PERSISTED AND THE HEATER AND DEFOGGER WERE INOPERABLE. THE VEHICLE WAS THEN DIAGNOSED WITH NO COOLANT AND THE THERMOSTAT HOUSING WAS REPLACED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A LEAK WAS FOUND AT THE WATER PUMP. THE PUMP WAS REPLACED AGAIN. WHILE DRIVING 65 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN. THE DEALER PERFORMED A DIAGNOSTIC TEST AND A P0411 CODE WAS FOUND. THIS TIME, THE AIR CHECK VALVE WAS REPLACED. THE CONTACT STATED THAT THE HEATER WAS INOPERABLE. THE CONTACT CHECKED THE COOLANT AND FOUND NO COOLANT IN THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE HAD BEEN AT THE DEALER FOR THE PAST COUPLE OF WEEKS FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 69,592.

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TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE BRAKE PEDAL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED ALONG WITH OTHER GASKETS. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER PROVIDED THE CONTACT WITH CASE NUMBER: 8-239-8773645. THE FAILURE MILEAGE WAS 100,252.

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3/22 -- ON MY WAY TO WORK (A BRIEF 5-MILE DRIVE), THE 'CHECK ENGINE' LIGHT CAME ON AND A WARNING ABOUT THE STABILITRAK SYSTEM APPEARED ON MY DASHBOARD DISPLAY SCREEN. THE ENGINE POWER WAS AUTOMATICALLY REDUCED, AND MY CAR WOULD NOT GO BEYOND 25-30 MILES PER HOUR. FORTUNATELY, I HAD EXITED THE HIGHWAY AND HAD JUST TURNED LEFT ONTO A SURFACE STREET. AT THE TIME, IT WAS RAINING, BUT NOT HEAVILY. THIS WAS THE FIRST TIME THAT I HAD STARTED MY CAR THAT DAY, SO THE ENGINE WAS FRESH. I WAS ABLE TO MAKE IT TO WORK; HOWEVER, WHEN I LEFT WORK A COUPLE OF HOURS LATER, THE 'CHECK ENGINE' LIGHT AND STABILITRAK WARNING WERE STILL DISPLAYED. I DROVE STRAIGHT HOME. 3/23 -- WHEN I STARTED MY CAR, THE 'CHECK ENGINE' LIGHT AND STABILITRAK WARNING WERE STILL DISPLAYED. I RAN A COUPLE OF ERRANDS AROUND TOWN, AND NOTHING CHANGED. I DECIDED TO 'REST' MY CAR FOR A DAY OR TWO WHILE I RESEARCHED THE SITUATION AND FIGURED OUT A PLAN. 3/25 -- WHEN I STARTED MY CAR, THE CHECK ENGINE LIGHT WAS STILL ON, BUT THE STABILITRAK WARNING WAS GONE (I.E., MY DASHBOARD DISPLAY APPEARED AS IT NORMALLY WOULD, EXCEPT FOR THE 'CHECK ENGINE' LIGHT). AFTER I HAD DRIVEN MY CAR TO MAKE A COUPLE OF STOPS AROUND TOWN, THE STABILITRAK LIGHT CAME BACK ON. 3/26 -- THERE WERE NO WARNING LIGHTS DISPLAYED AT ALL WHEN I STARTED MY CAR; I WAS ABLE TO DRIVE MY CAR AROUND TOWN DURING THE MORNING WITH NO WARNING LIGHTS COMING BACK ON. 3/27 -- WHEN I DROVE TO WORK, THE 'CHECK ENGINE' LIGHT AND STABILITRAK WARNING WERE NOT ON WHEN I STARTED MY CAR; HOWEVER, THEY DID CAME BACK ON JUST AS I ARRIVED AT WORK (ABOUT 5 MINUTES AFTER I HAD STARTED MY CAR). FOR SAFETY REASONS, REGARDLESS OF WHETHER THE WARNING LIGHTS ARE DISPLAYED OR NOT, I HAVE TAKEN CARE TO DRIVE ONLY WHEN I ABSOLUTELY NEED TO, ONLY ON SURFACE STREETS, AND WITH MY SPEED AT OR BELOW 25 MPH. THIS IS OBVIOUSLY NOT SUSTAINABLE LONG-TERM.

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THERE IS A DEFECT IN THE RESERVOIR THAT HOLDS THE COOLANT THAT MAKES IT UNABLE TO BREATH. THE COOLANT IS BUBBLING INSIDE THE RESERVOIR BECAUSE IT ISN'T ABLE TO RELEASE THE PRESSURE WHICH IN TURN IS MAKING THE CARS OVERHEAT. THE MANUFACTURE JUST SEES THIS NORMAL BUT THERE ARE MANY VIDEOS ON THE INTERNET OFF PEOPLE GOING THROUGH THE SAME THING.

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I HAVE TWO COMPLAINTS ON MY VEHICLE, 1.SEVERAL TIMES THE VEHICLE WENT INTO A LOSS OF ENGINE POWER MODE WHERE IT WAS IN AN IDLE POSITION WITH NO ABILITY TO ACCELERATE, THE DISPLAY SHOWED LOSS OF ENGINE POWER, NO STABILTRACK AND CHECK ENGINE LIGHT. THE VEHICLE WOULD TRANSITION TO A LOSS OF POWER MODE ON THE MAIN ROAD, I HAD TO TURN THE ENGINE OFF, WAIT ABOUT 60 SECONDS AND RESTART, MY POWER WAS RESTORED, THIS HAPPENED ON 3 OCCASIONS. 2. THE SECOND COMPLAINT IS REGARDING THE LOW COOLANT LEVEL, I BROUGHT THE VEHICLE TO A CERTIFIED DEALER AND THEY PUT THE COOLANT SYSTEM UNDER PRESSURE AND DETECTED NO LEAK, THEY ADDED COOLANT SINCE IT WAS VERY LOW AND ASKED ME TO LEAVE THE CAR WITH THEM FOR A DAY OR TWO AND SUGGESTED IT MAY BE THE RADIATOR. I REFUSED AND ASKED THEM TO ADD A DYE TO THE SYSTEM THAT WOULD INDICATE THE LEAK PATH AND I WOULD RETURN THE NEXT DAY, THEY REFUSED.

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WHILE DRIVING CAR MESSAGE CENTER SAYS ENGINE OVERHEATED, PLEASE IDLE ENGINE. AFTER EXAMINING VEHICLE, FIND THERE WAS NO COOLANT IN VEHICLE. BEFORE COOLANT GETS TO EMPTY THERE SHOULD BE A LOW COOLANT WARNING TO PREVENT THE VEHICLE FROM BEING OVERHEATED. NO LOW COOLANT WARNING. FILLED UP COOLANT

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TAKATA RECALL SMOKING IN MOTION.ALTERNATOR AND GENERATOR AND TURNING.

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