What 585 owners told NHTSA about the 2013 Chevrolet Cruze Limited

Thermostat housing has been replaced 4 times, it is still over heating and wont allow ac to work. That keeps the fan running nonstop. As soon as its replaced it burns out in 1 day.

NHTSA ODI 11464586

With no warning my car started to overheat while traveling home from the Eden rest stop in NC two weeks ago. I have replaced my thermostat and radiator/overflow cap. I never had any warning to let me know that my car was starting to overheat. My check engine light never came on! And my car just shut off on me when leaving work this afternoon in the middle of 5 o’clock traffic on Eastchester Dr in High Point, NC. I noticed that I had no coolant and there was no sign of leaks anywhere!

NHTSA ODI 11463564

MULTIPLE INCIDENTS OF OVERHEATING SPANNING OVER THE PERIOD OF A FEW YEARS NOW: WATER PUMP, COOLANT HOUSING, VALVE COVER GASKET, AND MOST RECENTLY TURBO CHARGER COOLANT LINES HAVE ALL BEEN REPLACED. HAVE NOT CONTACTED MANUFACTURER BECAUSE THE INFORMATION EVERYWHERE SAYS THERE ARE NO RECALLS FOR THIS OBVIOUSLY VERY COMMON PROBLEM! DOESN'T SEEM FAIR AT ALL. THIS ISSUE HAS LEFT ME STRANDED IN TRAFFIC, ON SIDE OF HIGHWAYS, HAVING TO CALL SOMEONE COUNTLESS TIMES, NOT TO MENTION THE REPAIR AND ALTERNATE TRANSPORTATION FEES. I MEAN, WHAT DOES IT TAKE TO MAKE SOMETHING IMPORTANT ENOUGH TO ISSUE A RECALL FOR?!?!!

NHTSA ODI 11461186

Water pump, cooling system. There’s a recall on this system already but not for my vin. The service bulletin describes 100% off issues im having yes manufacture will not help because my vin isn’t attached to service bulletin. Car over heat constantly, I’ve pretty much replaced the entire cooling system twice now. Airbags also faulty. The entire passenger side of vehicle was hit by fedex truck not long after being rear-ended and an adjuster claiming car 95% totaled,( yet still ended up rebuilding it) no airbags deployed in both situations

NHTSA ODI 11458995

The contact owns a 2013 Chevrolet Cruze. The contact stated while driving 65 MPH, the Blind Spot Detection system failed to recognize another vehicle while switching lanes. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing both side detection systems to be replaced. The vehicle was repaired but continued to experience the failure. The contact stated that the side detection system warning light was illuminated. The contact took the vehicle back to the local dealer and made them aware of the failure. The contact took the vehicle to an independent mechanic and also made them aware of the failure. The vehicle was not repaired. The contact stated in 2020 he took the vehicle to Uptown Chevrolet (1101 E Commerce Blvd, Slinger, WI 53086: (262) 297-4471) and also made them aware of the failure. The contact stated that the failure also affected the rear camera and there were multiple warning lights illuminated. The contact stated he had the vehicle repaired approximately 8 times in total. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.

NHTSA ODI 11458037

Vehicle is consistently overheating and needing replacement parts to prevent overheating. Sept 2019 Chevy replaced the water outlet housing. June 2020 Chevy replaced the water pump because car was overheating Now the head gaskets are damaged and car is unuseable. Vehicle is consistently overheating every year and needed repairs. Vehicle does fit the criteria for 2013-2014 Chevy Cruze recall, however the car does not have a turbo engine.

NHTSA ODI 11457621

The contact owns a 2013 Chevrolet Cruze. The contact stated while driving 25 MPH, the defroster became inoperable while driving in inclement weather. There were no warning lights illuminated. The vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was 53,775. The VIN was not available.

NHTSA ODI 11456069

Complete engine failure whole driving under normal conditions. Vehicle had all old changes. Engine blown at 98452 miles

NHTSA ODI 11454201

Countless oil leaks - replaced the valve cover /gasket and solenoids and countless other parts to stop the oil leak when it was coming from the intake manifold PVC system - I even replaced the turbocharger.

NHTSA ODI 11452058

The car keeps telling me it’s overheating but it is not and it’s leaking out antifreeze

NHTSA ODI 11451683

After MANY repairs, kept my car WELL maintained. I've had MANY issues with the thermostats (replaced over 5 times) replaced sensors multiple times, replaced hoses and belts according to manufacturers recommendation. Replaced the valve cover. I now have a blown head gasket. I never drove my car without coolant, car had not overheated but the head gasket blew.

NHTSA ODI 11450075

I bought this car approximately three months ago. It was a huge financial decision but one that had to be made for the safety of myself and my daughter. After doing much research there were no major mechanical recalls and the safety ratings were good so it seemed to be a reliable and safe choice. I was getting home one afternoon and when I put the car in park, smoke just started billowing out from under the hood. So I went to take a look and there was fluid leaked everywhere. At first I thought it was oil as I had just had my oil changed so I took it back to the mechanic for further inspection and he informed me it was the coolant outtake housing. He even said to me that they get so many cars like mine, Chevy Cruz’s, that come in with the same issue. I would also like to mention that when I bought the car it only had 62,000 miles and when this occurred it was at about 71,000. So I went online to do some research about the part and cost of labor and came across so many of the same complaints. There were even posts about this part on a discussion board on the GM website.

NHTSA ODI 11449077

The contact was riding in a 2013 Chevrolet Cruze. The contact stated that while the driver was driving at an unknown speed, the driver crashed into another vehicle from the driver's side to the other vehicle's rear passenger side due to unable to focus. The contact mentioned the front passenger and the front side passenger air bags were the only air bags that deployed. The contact stated that she was the only one who sustained right wrist, thumb, and burnt arm injuries that needed medical attention. A police report was filed. The vehicle was towed. The contact was aware that the vehicle was damaged. The dealer was not contacted. The manufacturer was not notified of the failure. The contact was informed the air bags were Takata air bags and the injuries were caused by the air bags. The approximate failure mileage was unknown.

NHTSA ODI 11448761

CHECK ENGINE LIGHT IS ON STATING ISSUE WITH TURBO. THIS IS A KNOWN ISSUE YET GM IS COVERING SOME BUT NOT MINE. PER GM MY VIN IS NOT PART OF THE RECALL YET I AM HAVING THE ISSUE.

NHTSA ODI 11446330

The vehicle keeps going to A/C off due to vehicle running hot. I've gone to the dealer and various shops had the water pump, hoses, outlet housing, thermostat replaced. I still smell coolant leaking and burning off when I open the hood I see the engine and catalytic converter wet and drying off as the wetness evaporates; the smell stays inside the car. The effects of smelling coolant has to be toxic, has any studies been done on long term effects of smelling coolant? I spend a minimum of 3 hours a day in traffic. The problem started around 100k. I also have oil leaking on right axel and somewhere on the engine. I've noticed the1.4l turbo has the same problems why are there recalls on the 1.4L but not the 1.8L? I'm paying out of pocket to get the same repairs done, if the vehicle is unsafe for the 1.4L it should be unsafe for the 1.8L

NHTSA ODI 11445713

It began raining and turned wipers on and driver side quit working and it was coming a downpour almost. I ended up bumping guard rail causing a few hundred dollars worth of damage to my car

NHTSA ODI 11442882

Air Bag passenger rear impact sensor failed. Discovered due to warning light. Component replaced at dealership. Vehicle has 25,360 miles on it.

NHTSA ODI 11442841

The contact owns a 2013 Chevrolet Cruze. The contact stated that while at a complete stop with her foot depressed on the brake pedal, the vehicle would intermittently lurch forward without warning. The contact stated that the parking brake was activated to stop the vehicle from inadvertently moving forward. The vehicle was not taken to be serviced or diagnosed. The manufacturer had been notified of the failure and informed her that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 85,000.

NHTSA ODI 11439730

Chevrolet has issued a recall on the Chevy Cruze for antifreeze that has been known to leak at the thermostat housing. My is doing that which is causing it to over heat. I contact them and they said my car don have that issue mean while I drive 2 blocks it starts to over heat.

NHTSA ODI 11439517

Check-engine light comes on and stays; after repairs, it keeps flashing. "Traction control" message comes on and stays on. The air conditioning system keeps warning to be turned off, and heats up the car when not turned off. The care drives and dies while driving. The transmission is not consistent, takes much more time to accelerate. Breaks and fan replaced after a year of purchased and about 1,500 dollars have just been spent in repairs and the car still gives a check-engine light, shaking and about to die. Presently not in use. The safety issues for me and my family are high. I recently had to drive it with safety lights on and below 25 miles/hr to and from the mechanic. I have taken the car before two mechanics and it is still not resolved. The car is available for inspection upon your recall.

NHTSA ODI 11438153

The dealership sold my family this vehicle that has been a total loss since 2018. My understanding on why it has a green title is because someone paid out of pocket to cover the repairs. It has also been in 2 other accidents in 2020. The dealership did not make us aware of it and have been avoiding my contact.

NHTSA ODI 11437138

Car is leaking oil and coolant. They are mixing and running into the engine.thermostat housing needs replaced.

NHTSA ODI 11437062

TSB # 16-NA-015 ENGINE STALL OR STUMBLE,IGNITION COIL WIRE FRETTING.I CAN NOT FIGURE OUT WHY THIS IS NOT A SAFETY RECALL.OTHER THAN G.M. NOT INTERESTED IN BEING RESPONSIBLE. MY CAR STALLED WHILE DRIVING AND I HAD NO BRAKES AND NO STEERING.IT DONT TAKE A LOT OF THINKING AS TO WHAT CAN AND WILL HAPPEN WITHOUT BRAKES AND STEERING.MY CAR WAS TOWED TO THE DEALERSHIP AND THE ABOVE ISSUE WAS CONFIRMED.THE TSB WAS ISSUED 1-21-2016 AND ALL 2011-2014 MAY BE AFFECTED.PLEASE ADVISE ME WITH A FOLLOW UP ON THIS MAJOR PROBLEM. THIS IS MY SECOND REPORT ON THIS WITH NO RESPONSE.THIS WONT GO AWAY BY IGNORING THE ISSUE.LETS TAKE CARE OF THIS BEFORE ACCIDENTS.

NHTSA ODI 11437005

Loss of power when driving

NHTSA ODI 11436710

Coolant keeps having leaks after going to dealership to replace it. It had the same problem and dealer said it’s not covered now have to pay 800 dollars for same issue 5 months later. Coolant system not working might blow engine. Happens randomly when driving to warning lights come up and a lot of smoke starts coming out of car.

NHTSA ODI 11435287