What 585 owners told NHTSA about the 2013 Chevrolet Cruze Limited

DRIVING AND WHEN I HIT A BUM THE CAR STARTED TO GO SLOWLY

NHTSA ODI 11057513

ENGAGE BRAKES AND THEY GRAB THEN RELEASE PULSATES CANT SEEM TO STOP ON ROADS LAST 2 TIMES LITTLE SNOW IN MOTION SLOW JUST STARTED DOING THIS CAR ACTS LIKE ITS JUMPING UP AND DOWN WHEN TRYING TO BRAKE ALSO NOTED REAR BRAKE LITE IN DARK IS FLICKERING WHEN I APPLY THE BRAKE PEDAL WHEN SITTING

NHTSA ODI 11053607

THE RIGHT FRONT HALF SHAFT MAY FRACTURE AND SEPARATE WHILE DRIVING, POTENTIALLY CAUSING THE VEHICLE TO LOSE POWER AND COAST TO A STOP

NHTSA ODI 11052229

I AM WRITING ASKING FOR YOU TO LOOK INTO WHAT I CALL ENDANGERING TO MOTORIST IN OUR STATE, MORE SO OF A DANGER TO ME. I AM FORCED TO DRIVE W/ SOMETHING CONNECTED TO MY BODY, VEHICLE, OR ANYTHING THEY CAN POSSIBLY CONNECT TO A TOOL UTILIZED BY OUR LAW ENFORCEMENT AGENCIES. THE TOOL IS USED TO DO UNDERCOVER WORK/INVESTIGATIONS WHICH I WAS TOLD IT'S USED BY SPECIAL INVESTIGATIONS FOR THE POLICE DEPARTMENT. AS I AM DRIVING, I HAVE TO TELL THEM WHILE DRIVING NOT TO PUT THAT ON MY CAR, MOVE THAT OFF MY BRAKES (WHICH SOMETIMES MY VEHICLE WOULDN'T STOP I HAD TO PRESS DOWN ALL THE WAY TO THE FLOOR FOR IT TO STOP AND MY BRAKES AREN'T BAD, THEY EVEN HAVE SOMETHING SETUP TO WHEN I AM BREAKING, SLOWING DOWN AND ABOUT TO TURN THAT IT LOCKS UP MY BREAKS AND CAUSES THE CARE TO DO SOMETHING LIKE A JERK THING OR INSTANT STOP, THEY HAVE MOVED IT TO THE BACK OF MY CAR WHICH MOVES THE OPPOSITE WAY MY VEHICLE IS BEING STEERED AND IT SPINS OUT ONLY ON ONE TIRE). THEY HAVE CREATED AN ILLEGAL SETUP WHICH HAS DAMAGED MY VEHICLE THAT'S BEING REPAIRED TODAY. WHEN DRIVING THEY PLACE IT MY BRAKES WHICH SOMETIMES DON'T STOP, THEY HAVE OTHERS DRIVING AT THE SAME TIME AS I AM AND IT EFFECTS THE DRIVING OF OTHERS, THEY MOVE MY VEHICLE WHICH IS STEERED THE OPPOSITE DIRECTION I AM CONTROLLING IT, IT CAN CAUSE YOU TO CRASH, IT'S HUGE DISTRACTION. THE OTHER MOTORIST ON THE ROAD AS I AM HAVE TRIED HELPING SOME HAVE ADMITTED TO DRIVING W/ THIS CONNECTED TO THEM PURPOSELY AND ARE TO INTENTIONALLY CAUSE AN ACCIDENT, THEY SAID IT'S A "GAME". WITH THE HELP OF SOME FROM THE LITTLE ROCK POLICE DEPARTMENT, AND FBI THEY ARE GIVEN THE WHERE ABOUT OF CERTAIN INDIVIDUALS AND THEY ARE TO CAUSE AN ACCIDENT. THE SETUP ALONE CAN CAUSE YOU TO CRASH. I HAVE MOTORIST WHO SPOKE UP AND TRIED HELPING ME AS I AM ON THE HIGHWAY AND THOSE WHO ARE CONTROLLING IT, WHICH ARE INDIVIDUALS WHO WORK FOR OUR LOCAL LAW ENFORCEMENT.

NHTSA ODI 11057608

TL* THE CONTACT OWNS 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE IN FRONT ABRUPTLY STOPPED CAUSING THE CONTACT TO CRASH INTO THE REAR OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO BETTEN BAKER CHEVROLET BUICK DEALER LOCATED AT 930 O'MALLEY DR, COOPERSVILLE, MI 49404 WHERE THE AIR BAG FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,897.

NHTSA ODI 11048201

MY OIL FEED LINE MELTED AND NOW OIL IS EVERYWHERE. I'M CONFUSED ON WHY THEY WOULD MAKE SOMETHING OUT OF PLASTIC BUT HAVE HOT PRESSURIZED OIL FLOW THROUGH IT.

NHTSA ODI 11047124

I WAS STOPPED IN HIGHWAY TRAFFIC AND REAR-ENDED (I'VE ATTACHED THE CRASH REPORT FROM THE IN STATE POLICE). MY SEAT BELT DID NOT ENGAGE AND MY AIRBAG DID NOT DEPLOY CAUSING ME TO HIT MY HEAD ON THE STEERING WHEEL RESULTING IN ABRASIONS AND TWO BLACK EYES. THIS SEEMS TO BE EITHER A SERIOUS DESIGN PROBLEM OR A MANUFACTURER DEFECT. REGARDLESS, THE SENSORS THAT CAUSE THE SEAT BELT TO LOCK SHOULD NOT BE IN THE FRONT OF THE CAR AS THEY THEN PROVIDE NO PROTECTION FROM A REAR END COLLISION.

NHTSA ODI 11047218

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT NOTICED A LEAK COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO CHEVROLET OF SPARTANBURG (1051 ASHEVILLE HWY, SPARTANBURG, SC 29303) AND WAS INFORMED THAT THE FAILURE WAS NORMAL. THE DEALER STATED THAT COOLANT WAS LEAKING INTO THE RELEASE VALVE AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

NHTSA ODI 11042770

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DON BROWN CHEVROLET IN SAINT LOUIS, MISSOURI WHERE IT WAS DIAGNOSED THAT THE TURBO ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE TURBO ASSEMBLY RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

NHTSA ODI 11039383

I HAVE A LEAK IN MY COOLANT SYSTEM. SINCE I'VE GOTTEN THE CAR IN OCTOBER 2016, I'VE EXPERIENCED A WEIRD BURNING SMELL, BEFORE I HAD EVEN DISCOVERED WHAT THE ISSUE WAS. IN JUNE 2017, MY ENGINE OVERHEATED DUE TO A MALFUNCTION IN MY COOLANT SYSTEM. AS A RESULT, I HAD MY COOLANT FLANGE REPLACED. A FEW DAYS LATER, MY CAR BEGAN TO SMOKE AND MY ENGINE WENT IDLE. THE COOLANT LEAKS FROM THE FLANGE AND THE RESERVOIR OFTEN. SOMETIMES, IT LEAKS AS I DRIVE, OTHER TIMES, IT'LL BE PARKED AND LEAK OUT WHEN IDLE. I NEVER USE MY AIR CONDITIONING OR HEAT ANYMORE DUE TO THE BURNING SMELL OF THE COOLANT. I HAD MY COOLANT FLANGE REPLACED A SECOND TIME. MY CAR WAS DOWN FOR 3 MONTHS AND I JUST GOT IT REPAIRED AGAIN. LAST WEEK, OCTOBER 10, 2017, MY CAR BEGAN TO SMOKE AGAIN, MY ENGINE WENT IDLE, AND WHEN I POPPED THE HOOD, THE COOLANT HAD LEAKED OUT COMPLETELY. ANY TIME IT HAS OVERHEATED AND THE ENGINE WHEN IDLE, I'VE BEEN ON THE FREEWAY, DRIVING AT LEAST 60 MPH OR ON THE STREET, DRIVING AT LEAST 30 MPH. MORE RECENTLY, WHEN IT OVERHEATED, THE CAR HAD BEEN IDLE FOR 2 HOURS AND THEN 5 MINS INTO ME DRIVING IT, IT HAPPENED. I WAS DRIVING DOWN A DARK HIGHWAY, GOING ABOUT 25 MPH. BEFORE THE ENGINE OVERHEATED, I HAD 65% OIL LIFE AND AFTERWARDS, I HAD 0% OIL LIFE. MY UNCLE HAD JUST ADDED COOLANT TO MY RESERVOIR THE DAY BEFORE, BUT IT LEAKED OUT COMPLETELY. LUCKILY, I WAS NOT ALONE THIS TIME. I'M ALWAYS CAUTIOUS THAT MY ENGINE WILL BLOW OUT WHEN I DRIVE IT. MY MECHANIC INFORMED ME TO BE SURE THAT I ALWAYS HAD COOLANT AND WATER IN MY TRUNK AT ALL TIMES, IN CASE IT LEAKS OUT. I TRAVEL 40 MINS TO WORK EVERY OTHER DAY AND IT'S QUITE FRIGHTENING, KNOWING THAT AT ANY TIME, MY ENGINE MAY OVERHEAT AGAIN, DUE TO THE COOLANT LEAK. I'M ALMOST POSITIVE THAT THERE'S A RECALL FOR THIS ISSUE, BUT I NEED CONFIRMATION. I HAVE NOT RECEIVED A RECALL NOTICE, BUT I'VE DONE RESEARCH..

NHTSA ODI 11034092

AFTER DRIVING I PARK AND REMOVED THE KEY, THE ENGINE TURN ON AND 2 SECONDS TURNS OFF, I MENTION TO MY BOSS, AND MY 12YRS OLD SON WE GOT SCARED I THOUGH SOME SPELL OR SOMETHING.STILL DOES THAT 3 TIMES OF MONTH

NHTSA ODI 11034176

CAR HAS CONSISTENT COOLANT LEAK. VEHICLE CONTINUES TO OVERHEAT.

NHTSA ODI 11033058

WHILE DRIVING THE VEHICLES MOTOR LOOSES POWER. THE ELECTRONICS STAY ON BUT THE ENGINE IS SHUT OFF. ONLY HAPPENS WHILE DRIVING, IT HAS HAPPENED ONCE ON THE HIGHWAY GOING APPROX. 65MPH, ANOTHER TIME WHILE GOING 55MPH ON A 2 LANE COUNTRY ROAD, ONCE WHILE GOING 10MPHIN A PARKING LOT AND ANOTHER WHILE BACKING OUT OF DRIVE WAY AT APPROX. 5MPH. EACH TIME IT HAS HAPPENED THE VEHIVLE HAS BEEN IN MOTION, GOING STRAIGHT.

NHTSA ODI 11029967

NEEDS RECALLS MAILED TRANSMISSION NEEDS TO BE REPLACED HAS 50380 MILES CANNOT FIND THE PARTS TO REPAIR IT

NHTSA ODI 11023640

DRIVER WINDSHIELD WIPER JUST STOP WORKING WHILE DRIVING ON HIGHWAY IN THE RAIN.

NHTSA ODI 11021320

ENGINE COOLANT THERMOSTAT SENSORS. I HAVE REPLACED IT TWICE IN 2 MONTHS. I HAVE FOUND NOTHING BUT PROBLEMS OF THE SAME SORT ALL OVER THE INTERNET WITH MANY MODEL YEARS OF THE CAR I HAVE. THINGS JUST DON'T GO BAD THAT SOON UNLESS THERE IS A SIGNIFICANT ELECTRICAL OR ENGINE ISSUE. I SEE NO RECALLS FOR MY YEAR ON ANYTHING AND I FIND IT HARD 1 YEAR MODEL HAS NO RECALL ISSUES.

NHTSA ODI 11021012

IN PARK AT RANDOM TIMES THE SERVICE TRACTION CONTROL AND SERVICE STABILITRAK LIGHT WILL COME ON. THE CAR IS REAL SLUGGISH AT TAKE OF, I CAN NOT LEAVE A STOP SIGN WITH A CAR ANY LESS THAN 40-50 CAR LINKS AWAY WITHOUT FEAR OF GETTING HIT. WHEN THE SPEED FINALLY STARTS TO PICK UP IT SHIFTS ROUGH AT TIMES. THE CAR ALSO FEELS LIKE IT IS JUMPING WHEN IN DRIVE AND HOLDING THE BRAKE.

NHTSA ODI 11020703

I WAS DRIVING HOME FROM THE STORE AND THE "SERVICE POWER STEERING" LIGHT CAME ON AND I LOST POWER STEERING. THE STABILITRAK LIGHT WAS ALSO ON. IT WAS VERY DIFFICULT TO STEER THE CAR HOME. I TOOK THE CAR TO THE DEALER AND THEY TELL ME THEY CAN'T FIND ANYTHING WRONG WITH THE CAR. THEY ARE GOING TO KEEP IT ANOTHER DAY TO SEE IF THEY CAN MAKE THE CODE COME UP, BUT IF IT DOESN'T THEN I GET TO DRIVE A CAR THAT CAN CRASH BECAUSE OF POWER STEERING FAILURE. THIS IS EXTREMELY DANGEROUS TO HAVE THE STEERING GO OUT WHILE DRIVING. GM NEEDS TO FIND OUT WHY THIS IS HAPPENING AND FIX IT.

NHTSA ODI 11018983

I HAVE TAKEN MY CAR IN WITH THE CHECK ENGINE LIGHT. THEY SAID IT WAS DUE TO A OIL CAP. I CALLED AND THEY INFORMED ME THAT THEY COULD NOT FIND ANYTHING WRONG. SINCE THEN THE ENGINE LIGHT HAS BEEN ON AND OFF AND NOW THE TRACTION CONTROL LIGHT IS ON AND THE ENGINE REVS VERY HIGH.

NHTSA ODI 11014224

MY CHEVY CRUZE STABILITY TRACK CONTROL SYSTEM MALFUNCTIONS AND MY CAR LOSES POWER AND I LOSE STEERING CONTROL AND MUST PULL OVER ON THE FREEWAY. IT HAS HAPPENED 5 TIMES. PLUS MY STEREO GOES OUT. MY CHEVY DEALER SAID IT IS NOT COVERED BECAUSE MY WARRANTY HAS EXPIRED. MUST PAY OVER $400 TO REPAIR THE FAULTY INDICATOR. THIS IS A HUGE SAFETY PROBLEM BECAUSE IT CAN HAPPEN WHEN I AM ON THE FREEWAY GOING 65 MPH AND MY CAR DECELERATES DOWN TO 40 MPH AND I COULD CRASH? IT HAS HAPPENED TWICE ON THE FREEWAY AND THREE TIMES ON THE CITY STREET.

NHTSA ODI 11013427

TL* THE CONTACT OWNED A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 15 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (LOWEST PRICE TRANSPORTATION NETWORK IN PLANTATION, FL) WHERE THE TECHNICIAN REFERRED THE VEHICLE TO AN UNKNOWN INDEPENDENT MECHANIC TO REPAIR THE AIR BAG ISSUE; HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE CYLINDER HEAD GASKET BLEW UP. THE VEHICLE WAS TAKEN TO A CHEVROLET DEALER IN BELLEGLADE, FLORIDA WHERE THE ENGINE WAS REPAIRED AFTER TWO MONTHS. THE FAILURE RECURRED AND THE VEHICLE WAS RETURNED TO THE BANK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA ODI 11011346

AIR CONDITIONING IS NOT WORKING CORRECTLY. IT BLOWS WELL BUT WILL NOT COOL. I CAN FEEL SOME COOLNESS OUT OF PASSENGER SIDE BUT DRIVER SIDE IS HOT AIR. IF YOU TURN THE FAN KNOB TO LOW THEN BOTH SIDES WILL COOL BUT IT IS NOT ENOUGH TO COOL ANYTHING. HAVE HAD IT CHECKED AND THERE IS PLENTY OF COOLANT. IT STARTED JULY OF 2016 SO I DROVE IT VERY LITTLE IT IS MUCH WORSE THIS SUMMER JULY OF 2017. ITS THE SAME RESULT DRIVING OR STATIONARY. IN THE EARLY MORNING IF IT'S COOL OUTSIDE IT DOES GET COOLER BUT AS THE DAY GETS WARMER SO DOES THE AIR COMING OUT OF THE AIR CONDITIONING VENTS.

NHTSA ODI 11010757

HEATER HAS A VERY STRONG ODOR OF COOLANT WHEN TURNED ON THAT I HAVE TO KEEP MY CAR WINDOWS DOWN A LITTLE WHEN USING HEATER. I NOTICED THIS WHEN I ACQUIRED IT FROM MY SON IN JULY OF 2016. HE HAD PURCHASED THIS ONE AND ANOTHER ONE AT THE SAME TIME BRAND NEW IN 2013 AND HAD THIS PROBLEM WITH BOTH CARS.

NHTSA ODI 11010778

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING 18 MPH, THE STEERING WHEEL SEIZED AND THE WRENCH WARNING SENSOR INDICATOR ILLUMINATED. SHORTLY AFTER, THE STEERING WHEEL RETURNED TO NORMAL AND THE CONTACT REGAINED CONTROL. IN ADDITION, OTHER ERROR WARNING INDICATORS ILLUMIANTED AS THE WINDOW ROLLED UP AND DOWN. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI 11006085

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHEN ATTEMPTING TO DRIVE, THE VEHICLE HAD A STEERING (STEERING WHEEL WITH A RANCH) AND THE TRACTION WARNING LIGHTS ILLUMINATED. THE STEERING WHEEL WAS LOOSE AND FAILED TO TURN APPROPRIATELY WHEN DESIRED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE CONTACT THEN CONTACTED THE HEALEY GM DEALER WHERE IT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

NHTSA ODI 11006144