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What 103 owners told NHTSA about the 2013 Cadillac XTS

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (103)Crash / fire / injury (2)Electrical system (41)Suspension (25)Engine (12)Brakes (9)Lights (9)Speed control (6)Wheels (6)Seats (4)Airbags (3)Driver assistance (3)

2 of 103 complaints match · Electrical system · crash/fire/injury only · clear filters

Dec 29, 2022Electrical systemEngineFire

The contact owned a 2013 Cadillac XTS. The contact stated that they parked their vehicle and approximately 5-10 minutes afterward the vehicle caught fire. The fire department arrived on the scene and extinguished the fire. A police report was filed. There were two vehicles and a bicycle nearby that caught on fire as a result of the contact's vehicle fire spreading. There were no injuries and medical attention was required. The vehicle was towed and deemed totaled. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 120,000.

NHTSA ODI 11499363

Nov 7, 2016Electrical systemFire

TL* THE CONTACT OWNS A 2013 CADILLAC XTS. WHILE DRIVING 10 MPH, THE CONTACT NOTICED AN ABNORMAL ODOR AND OBSERVED SMOKE COMING FROM THE DASHBOARD. THE CONTACT WAS ALERTED BY ANOTHER DRIVER THAT THERE WERE FLAMES UNDERNEATH THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A POLICE REPORT WAS FILED. THE CONTACT HAD TO GO TO THE HOSPITAL DUE TO SMOKE INHALATION. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

NHTSA ODI 10924677

Working with the data? Download all 103 complaints as CSV · fetched from NHTSA July 23, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Cadillac XTS verdict →