What 72 owners told NHTSA about the 2013 Cadillac Cts-v

FRONT HUB BEARINGS DAMAGED AT 77,000 MILE AND AGAIN AT 129,000 MILES. CADILLAC FORUM HAS MULTIPLE PEOPLE COMPLAINING ABOUT THE SAME COMPLAINT

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I'VE NOTICED MY VEHICLE ALWAYS BEING OUT OF BALANCE, SO NATURALLY I FIRST ALIGNED AND BALANCED THE TIRES AT A REPUTABLE SHOP. THE FIRST DAY IT DROVE LIKE A DREAM, BUT AFTER THAT THE VIBRATION CAME BACK. EVER SINCE THEN IVE BOUGHT NEW TIRES, BRAKES, BALANCED THE WHEELS 4 TIMES WITHIN A YEAR AND ONCE AT THE DEALERSHIP(ED MORSE CADILLAC SAWGRASS) WHICH WAS A ROAD FORCE BALANCE AND NOONE SEEMS TO KNOW THE PROBLEM. MY VEHICLE HAS 45K MILES ON IT AND THE SUSPENSION INCLUDING THE RIMS ARE OEM. ITS FRUSTRATING TO DRIVE A VEHICLE THAT COSTS $75000 TO DRIVE HORRIBLY. THIS CONCERNS ME WITH THE INTEGRITY OF THE VEHICLE. THIS POSES A DANGER IF ITS A PROBLEM THAT MAY ESCALATE TO SOMETHING ELSE THAT NOONE KNOWS INCLUDING THE "GREAT" MECHANICS AT THE DEALERSHIP.

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BOTH THE HEATED SEAT OPTION AND SEAT/MIRROR MEMORY SETTINGS STOPPED WORKING SUDDENLY.

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I HAVE ATTACHED A PDF OR MY EXPERIENCE AND SAFETY ISSUES WITH 2013 CADILLAC CTS AWD. 1900 CHARACTERS WASN'T ENOUGH TO EXPLAIN THE ISSUE

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OVER 1 YEAR AGO (JULY 2016) I WAS NOTIFIED OF A SAFETY RECALL OF AIRBAG INFLATORS CAN DEGRADE IN HOT HUMID AREAS. I LIVE IN TEXAS WHERE IT'S CURRENTLY OVER 105 DEGREES. THE NOTIFICATION STATES I WILL BE NOTIFIED WHEN PARTS ARE AVAILABLE. NOW I SEE A YEAR LATER THERE IS NO REMEDY FOR THIS PROBLEM.

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TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE SHIFTED INTO REVERSE AND HAD DIFFICULTY STOPPING. THE VEHICLE WAS TAKEN TO CAPITOL CADILLAC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE DUE TO A LEAK AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE REMEDY WOULD BE AT HIS EXPENSE. THE CONTACT STATED THAT HE WAS NEVER NOTIFIED BY THE DEALER OF ANY TRANSMISSION ISSUES, EVEN THOUGH THE MANUAL STATED THAT THEY WERE SUPPOSED TO CHECK. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

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TL* THE CONTACT OWNS A 2013 CADILLAC CTS. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT NOTIFIED THE DEALER (VERA CADILLAC IN PEMBROKE PINES, FL 33025 (954) 871-2630), BUT WAS INFORMED THAT NOTHING COULD BE DONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,500.

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TWO WHEEL BEARINGS HAD TO BE REPLACED, ONE IN DEC 2016 AND THE OTHER IN FEB 2017. CAR HAS ONLY 42,000 MILES. IS THERE A SERVICE MEMO ABOUT THIS?

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SOLENOID THAT COMMUNICATES WITH THE TRANSMISSION AND THE COMPUTER. (THIS WAS CAUSING THE THE STABILITY TRAC TO KICK ON AND SOMETIMES SHUT THE CAR OFF WHILE DRIVING OR SITTING STILL TURNING) THEY ALSO DISCOVERED THAT THE ENTIRE REAR DIFFERENTIAL HAD TO BE REPLACE. THIS IS A 2013 CTS COUPE 69000 MILES WHEN PURCHASED. I CONTACTED GM CORPORATE OFFICE FOR ASSISTANCE. (P0101 ,P0100, U0101, LOST OF COMMUNICATION TO TCM.

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AIR BAG LIGHT HAS CAME ON. WHILE VEHICLE WAS IN MOTION DRIVING ON THE HIGHWAY THE PASSENGER REAR WINDOW CAME DOWN ON IT'S OWN AND WOULD NOT ROLL BACK UP. MY CAR ONLY HAVE 60,000 MILES.

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WITHIN ONE WEEK OF PURCHASE WE NOTICED THAT THE CAR IS PULLING TO THE LEFT CAUSING A NEW DRIVER TO OVER CORRECT AND DRIFT INTO THE RIGHT LANE. THIS IS EXTREMELY DANGEROUS. DEALER IS REPLACING STEERING COLUMN. 27000 MILES

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AS I WAS DRIVING ON A HIGHWAY, MY SUNROOF BLEW COMPLETELY OFF OF MY VEHICLE, HIT AND DAMAGED THE FRONT OF ANOTHER VEHICLE (A SUV) AND FROM THE IMPACT OF THAT HIT, IT WAS STRUCK A MOTORCYCLIST.

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GROSS MOLDY ODOR EMANATING FROM THE HVAC SYSTEM CAUSED BY WHAT APPEARS TO BE A DEFECT IN THE SYSTEM WHICH ALLOWS MOISTURE TO CONDENSE ON THE COILS CAUSING MOLD AND BACTERIA TO BE DISPERSED THROUGHOUT THE VEHICLE. GM ATTEMPTS TO ADDRESS THIS EXPANSIVE ISSUE BY ADDING DEODORANT TO THE SYSTEM AND THEN HOPE CONSUMERS WILL GO AWAY.

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I HAVE A 2013 CTS CADILLAC AND THE HEADLIGHT ASSEMBLIES FOG UP ON THE INSIDE OF THE ASSEMBLY. THIS HAPPENS WHEN IT RAINS OR IS WET DEALER REPLACED THE HEADLIGHT ASSEMBLIES BUT THESE ARE WORST THAN THE ORIGINALS. DEALER NOW SAYS THIS IS NORMAL THEDEALER REFERS TO A BULLETIN 01-08-42-001J WHICH STATES THAT LIGHTS MIGHT EXHIBIT A FINE MIST OR WHITE FOG ON THE INSIDE OF THE LAMP LENS. THE BULLETIN STATES THAT IT REQUIRES 2 TO 6 HOURS TO CLEAR THE LAMP AND WORKS BETTER IF VECHICLE IN MOTION WITH HEADLIGHTS ON. .I'VE HAD THE HEADLIGHTS ON BRIGHT UP TO 2 HOURS AND THE ASSEMBLIES STILL HAVE SOME FOG INSIDE THEM. THIS DECREASES THE EFFECTIVENESS OF THE HEADLIGHTS AND CREATES FUTURE ELECTRICAL PROBELMS BECAUSE OF THE MOISTURE WITHIN THE HEADLIGHT ASSEMBLY. THE FOG SHOWS UP WHEN YOU ARE DRIVING THE VECHICLE WITH THE HEADLIGHTS ON. LAST DATE THIS HAPPENED WAS 1/15/2016. CAR HAS A LITTLE MORE THAN 17000 MILES ON AND WAS BOUGHT NEW. THIS HAD BEEN A CONTINUING PROBLEM THAT HAPPENS IRREGULAR.

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THE CAR HESATATES LIKE IT WANTS TO CUT OFF POPPING IN THE FRONT END TROTTLE BODY STABLE LINK THE MOTOR MOUNT WAS BROKE THEY JUST FIXED IT. CANT BELEIVE A 2013 NEEDS THESE THINGS ALREADY HAVE BEEN TO CAD 5 TIMES AND THEY CLAIM THEY CANT FIND THE PROBLEM. IM VERY DISAPPOINTED IN THIS

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SUNROOF HAS A RATTLE. CAN BE HEARD AT MODERATE SPEEDS OVER MODERATE TERRAIN. OF COURSE THE BUMPIER THE ROADS, THE MORE RATTLING CAN BE HEARD.

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LCD TEMPERATURE DISPLAY ON PASSENGER SIDE IS INTERMITTENT.

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THE VEHICLE STALED ON THE STREET AND THE TWO SIGNS POPPED UP ABOUT STABILITY CONTROL AND TRACTION. CARS HAD TO ACT QUICKLY SO THEY WOULDN'T HIT ME FROM BEHIND

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WHILE ATTEMPTING TO PULL OUT OF RESIDENTIAL DRIVEWAY FROM DEAD STOP, CTS ACCELERATED ON ITS ON TO AND UNKNOWN AND UNCONTROLLABLE SPEED. CAUSING COLLISION TO NEIGHBORS VEHICLE IN OPPOSTITE DRIVEWAY DRIVEWAY DIRECTLY ACROSS FROM WHERE CTS WAS PARKED. VEHICLE ALSO HAD POWER FAILURES AS WELL, DOORS NOR WINDOWS WOULD WORK. HAD TO EXIT VEHICLE BY CRAWLING OUT ON THE WINDOW. CAUSE DAMAGED TO BOTH VEHICLES AND PROPERTY DAMAGES FROM NEIGHBOR VEHICLE PUSH BY CTS INTO GARAGE AND STRUCTURE.

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AT 27K MILES OUR 2013 CTS PREMIUM MODEL DEVELOPED A UNIQUE NATURAL CHARACTERISTIC, THE FRONT WHEELS BIND WHEN TURNING. THIS NATURAL CHARACTERISTIC IS LABELED AS (STICK/ SLIP) WHEN MAKING A RIGHT HAND TURN OUT ONTO A BUSY ROAD I WAS ALMOST BROADSIDED BY AN ONCOMING DUMP TRUCK AND CAR. I PULLED OUT ONTO THE ROAD AND THE CAR BEGAN TO (STICK AND SLIP) HINDERING ITS FORWARD MOVEMENT. HAD THE LEFT LANE NOT BEEN OPEN FOR THE ONCOMING TRAFFIC TO SWERVE AROUND ME, I PROBABLY WOULD NOT BE WRITING THIS. THE CERTIFIED SERVICE TECH AT THE DEALERSHIP SAID THE FRONT WHEELS WERE BINDING. GM ENGINEERS SAID,? IT IS THE NATURAL CHARACTERISTICS OF THE CAR. THE CAR IS PERFORMING TO GM STANDARDS. I WAS HANDED A NHTSA ID #10043010 BULLETIN WHICH SPECIFICALLY STATED WHICH CARS AND WHAT SUSPENSION AND TIRES COULD EXPERIENCE THIS. IT ALSO STATES THIS STICK AND SLIP CONDITION WOULD BE NOTICED WHEN THE CAR STEERING IS AT FULL LOCK. NO ONE MAKES A TURN ONTO A ROAD AT FULL LOCK. MY SUSPENSION IS A FE5 WITH GOODYEAR EAGLE RS TIRES . THIS SUSPENSION AND TIRE COMBO IS NOT PART OF THIS BULLETIN. IF THIS IS THE NATURAL CHARACTERISTICS OF THE CAR THEN WHY DID IT APPEAR AROUND 27K?? I BELIEVE THIS CONDITION IS VERY DANGEROUS IN SPITE OF WHAT GM CLAIMS. WE ARE AFRAID TO DRIVE THE CAR BUT HAVE NO CHOICE BECAUSE WE CAN'T AFFORD TO TAKE A LOSS AND PURCHASE ANOTHER MODEL. *TR

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I HAD JUST FILED A COMPLAINT ON MY CTS AND THOUGHT I SHOULD ADD THAT IT ALMOST STALLED OUT ON A STEEPHILL WITH A MAJOR INTERSECTION, QUIT AFTER I STARTED IT IN MY DRIVE ON A LEVEL GROUND. NO STALLING SOUND TO GIVE WARNING. I AM SURE THERE IS MORE, BUT THESE ARE THE EASY ONES. AGAIN, CADILLAC CUSTOMER SERVICE SAID IT THE STOPPING IN TRAFFIC ONLY HAPPENED ONCE, SO NOT SO BAD! *TR

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MY 2013 CTS HAS HAD A NUMBER OF PRIOR ISSUES BUT AT THIS TIME, I STARTED THE CAR, GOT INTO TRAFFIC AND THE VEHICLE JUST STOPPED RUNNING. IT EVERYTHING QUIT. I HAD NO POWER TO STEERING, BRAKES, LIGHTS. I COASTED PARTWAY INTO A PARKING SPACE I=ON THE SIDE OF THE ROAD BUT DID NOT HAVE ENOUGH MOMENTUM TO FULLY PULL INTO THE SPACE AS I WAS HEADED UP A SLIGHT INCLINE. I WAS STUCK WITH MY REAR END IN TRAFFIC AND NO ABILITY TO MOVE. I TURNED OFF THE CAR AND RESTARTED AND IT STARTED UP. THIS IS NOT THE FIRST ISSUE AS ABOUT HALF DOZEN TIMES THE CAR HAS REFUSED TO ENGAGE WHEN I HAVE TURNED THE KEY. NOTHING HAPPENS. NO BATTERY SOUND, NOTHING. I HAVE CALLED ONSTAR SEVERAL TIMES TO GET CONFIRMATION OF ISSUES AND THEY HAVE NOT BEEN ABLE TO DETECT AN ISSUE. I FEEL MY LIFE IS AT RISK AS WELL AS OTHERS OF THE PUBLIC AND CADILLAC CUSTOMER SERVICE HAS JUST TOLD ME SINCE THERE IS NO PROOF THIS HAPPENS AND THEY CANNOT RECONSTRUCT IT HAPPENING THEY CANNOT BUY BACK THE CAR. ALREADY THE MOTOR FAN HAD TO BE REPLACED, IT HAS ROLLED BACK 4-5 FEET WHILE IN DRIVE IT HAS REFUSED TO MOVE WHEN IN DRIVE, I PUT IT BACK IN NEUTRAL, BACK TO DRIVE AND THE TRANSMISSION GAVE A HUGE CLUNK AND IT DROVE FORWARD. THE VEHICLE LOCKED ME IN. I COULD NOT PULL UP THE LOCKS, COULD NOT OPEN WITH THE CLICKER, WOULD NOT OPEN WITH THE WINDOW DOWN AND PULLING ON THE EXTERIOR HANDLE. I HAD TO CLIMB OUT THE PASSENGER SIDE DOOR. THE CAR WAS GIVING OFF A RAW GAS SMELL WHEN IDLING IN THE AM. THIS MAY HAVE BEEN FIXED AS IT HAS NOT DONE IT LATELY. THEY MUST THINK I HAVE NOTHING BETTER TO DO THAN MAKE UP COMPLAINTS ABOUT THEIR PRODUCT. *TR

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TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE REVERSING AT APPROXIMATELY 2 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED. THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE ROLLED AND CRASHED INTO A POLE. THE VEHICLE WAS ABLE TO RESTART. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,474.

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THIS CAR ON YOUR LIST SHOWS "RECALL INCOMPLETE" ! THIS IS NOT CORRECT! RECALL WAS CORRECTED BY ME (OWNER AT HOME) WITH THE GM KIT AND I SENT THE ENCLOSED GM RECALL SIGNATURE FORM TO 'RECALL PROCESSING CENTER, PO BOX 909989, MILWAUKEE, WI, 53209, AS INSTRUCTED! FORM DATED SEPT. 16, '14. PLEASE CHECK YOUR/ GM CADILLAC RECORDS!! [XXX], LEASE /OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED IMMEDIATELY BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEMS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

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