What 128 owners told NHTSA about the 2013 Buick Lacrosse Hybrid

Failed component is the passenger airbag presence module. Failure of the presence module compromises the deployment of airbags. Failure of airbag confirmed by Vetter-McGill Chevrolet, Three Rivers, Michigan. Module component failure confirmed by Chevrolet dealer. Passenger airbag warning light prompted appointment with Chevrolet dealer to determine why the passenger airbag warning light was illuminated. Upon inspection and testing,Vetter-McGill determined the passenger airbag presence module failed, rendering the airbags inoperative. They also stated that replacement part is no longer available from GM due to its manufacture being discontinued. How is an auto manufacturer allowed to discontinue a vital safety component, rendering the vehicle undriveable due to potential risk of serious injury, or worse, in the event of a collision?

NHTSA ODI 11607133

I was driving and service power steering message came on and all of a sudden my steering wheel got so hard i couldn't even turn my wheel it was so hard to pull over i put my hazard lights on so i could let traffic know im having trouble with my car it happened 3times the first time 2020 second time 2021 and 2022

NHTSA ODI 11465675

I WAS INVOLVED IN A HEAD-ON COLLISION ON THE FRWY GOING 63MILS PER HR. MY CAR IS A TOTAL LOSS. THIS CAR HAS 6 AIRBAGS "STANDARD SAFETY FEATURES"WHICH NONE OF THE 6 AIRBAGS DEPLOYED. I THINK THEY ALL ARE DEFECT AIRBAGS.

NHTSA ODI 11435477

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PATRIOT BUICK GMC (4600 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11022859

PASSENGER SENSING SYSTEM APPEARS TO BE TOO SENSITIVE. OWNERS MANUAL STATES THAT THE SYSTEM IS DESIGNED TO DETECT ADULT SIZED PASSENGERS. HOWEVER A SMALL PURSE (6LBS) IS SUFFICIENT TO ACTIVATE THE AIRBAG LIGHT ON THE CONSOLE AND RING THE CHIMES ALERTING THE DRIVER THAT THE FRONT PASSENGER IS NOT BELTED IN. TESTED WITH 8 Y/O DAUGHTER (43LBS) WITH SAME RESULT. DEALER HAS EXAMINED THE SYSTEM AND FOUND IT TO BE PERFORMING AS DESIGNED. BUICK CUSTOMER SERVICE RETURNED MY PHONE CALL AND STATED THAT BASED ON THE MALFUNCTION AND THE VERBIAGE IN BULLETIN 12-09-41-002A THIS MALFUNCTION IS OKAY AND NO FURTHER SERVICE IS REQUIRED. IMPORTANT TO NOTE THAT MY 2007 YUKON XL DENALI REQUIRES A WEIGHT OF APPROXIMATELY 40 LBS TO ACTIVATE THE SEATBELT INDICATOR AND ABOUT 80LBS TO TURN ON THE AIRBAG. BUICK NEEDS TO BE RECALIBRATED. *TR

NHTSA ODI 10520736