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What 46 owners told NHTSA about the 2012 Volvo XC60 T8 Polestar Engineered Plug-in Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (46)Crash / fire / injury (3)Visibility & wipers (22)Body & structure (4)Electrical system (4)Steering (3)Airbags (2)Engine (2)Tires (2)Wheels (2)Electronic Stability Control (esc) (1)Fuel system (1)

1 of 46 complaints match · Steering · crash/fire/injury only · clear filters

Jun 19, 2015Steering1 injury

LAST EVENING WHEN TURNING A CORNER MY FINGER WAS CUT BY THE METAL PORTION OF THE STEERING WHEEL. WHEN I GOT HOME, I NOTICED THAT AT THE "6 O'CLOCK" POSITION THERE WAS SHARP METAL THAT HAS COME LOOSE AND THAT IS WHAT CUT MY FINGER. I DID SOME RESEARCH AND THIS IS A COMMON PROBLEM WITH THIS CAR. ALSO, UPON CALLING THE DEALER THIS MORNING THEY SAID THEY KEEP A NUMBER OF THE REPLACEMENT PARTS IN INVENTORY BECAUSE IT HAPPENS ALL THE TIME. MUCH TO MY SURPRISE THERE HAS NOT BEEN A SAFETY RECALL. THE DEALER SAID THEY WILL WORK WITH ME ON THE PRICE, BUT WOULD NOT COVER IT BECAUSE MY CAR IS OUT OF WARRANTY. I REALLY THINK IF PEOPLE ARE GETTING CUT THIS SHOULD BE RAISED TO A RECALL LEVEL.

NHTSA ODI 10726242

Working with the data? Download all 46 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Volvo XC60 T8 Polestar Engineered Plug-in Hybrid verdict →