Feb 20, 2025Electrical system
I was driving to church on the morning of 2/16/25 when I heard a very loud “Boom.” I thought something had hit the car. It sounded like a gun going off. When I pulled over to see what had happened I realized the right side mirror had exploded. The glass was completely gone with only the glue left on the back plate housing. Both mirrors were in the “off” position. Nothing hit the outside housing. The right side mirror simply exploded. Thank God the window was not down with a passenger in the right front seat. In cool weather I often drive with the window down. Someone could have been hurt. I have owned many cars but NEVER one with a side mirror that exploded. This design is DANGEROUS.
NHTSA ODI 11643863
Aug 23, 2023Electrical systemSeat beltsAirbags
The contact owns a 2012 Volkswagen Touareg. The contact stated that the driver’s side seat belt unintendedly unlatched while driving at various speeds. Additionally, the contact stated that the clockspring was defective, causing several failures with the vehicle. The contact stated while tilting the steering wheel, the vehicle drifted away from the intended direction and the windshield wipers would activate to the fastest speed with windshield washer fluid spraying onto the windshield and the horn was blaring uncontrollably. The vehicle was taken to a dealer and the contact was provided an estimate for a diagnostic test. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 178,000.
NHTSA ODI 11540257
Oct 20, 2016Transmission & drivetrainElectrical systemElectronic Stability Control (esc)
FOR MY SITUATION MY VEHICLE SHUT OFF BY ITSELF WHILE I WAS DRIVING ON THE HIGHWAY AT 60 MPH. IT HAS HAPPENED 3 TIMES ALREADY. THE FIRST COUPLE OF TIMES THE DEALER HAS REPLACED THE BATTERY. AFTER THEY REPLACED THE BATTERY THE DEALERSHIP TOLD ME THAT THE CAR LOOKS FINE. WHEN THIS HAPPENED AGAIN FOR THE 3RD TIME, IT REALLY SCARED ME BECAUSE I WAS DRIVING ON THE HIGHWAY. BEFORE THE VEHICLE SHUTS OFF BY ITSELF, ALL OF THE ELECTRONICS TURNED OFF ALSO. THE WEIRD THING ABOUT THIS ISSUE IS THAT AFTER THE VEHICLE IS SHUT OFF BY ITSELF, I AM ABLE TO RESTART MY VEHICLE. AT THIS TIME I BROUGHT MY CAR TO THE DEALER TO LET THEM CHECK OUT WHAT IS GOING ON. THEY TOLD ME THAT THEY COULDN'T FIND ANYTHING WRONG THAT EVERYTHING LOOKED RIGHT. THEY WILL RELEASE MY VEHICLE TO ME THIS SATURDAY. MY CONCERN IS I CAN TAKE THE VEHICLE BACK BUT I DON'T KNOW WHEN IS THIS PROBLEM GOING TO HAPPEN AGAIN. I GOT LUCKY THIS TIME BECAUSE THERE WASN'T ANY CARS BEHIND ME ON THE HIGHWAY. WHEN THE CAR SHUTS OFF BY ITSELF, IT CANNOT MOVE AT ALL AND I'M SITTING IN THE MIDDLE OF THE HIGHWAY. IF SOMETHING HAPPENS LIKE THIS WHO WILL TAKE THE RESPONSIBILITY? I ASKED VW OF AMERICA, THEY SAID IF THEY DIDN'T FIND ANYTHING WRONG THIS TIME THEN I NEED TO WAIT UNTIL THIS HAPPENS AGAIN OR IF THEY CAN FIND SOMETHING WRONG. THIS IS SOMETHING ABOUT SAFETY. WHEN THE MY VEHICLE SHUTS OFF THERE IS NO WARNING SIGN, IT JUST HAPPENS. PLEASE HELP ME TO SOLVE THIS ISSUE. I M NOT SURE IF THE DEALER REALLY CHECKS MY VEHICLE OR IF THEY ARE LYING? *TR
NHTSA ODI 10917678
May 18, 2014Electrical system
ON SEVERAL OCCASIONS THE KEY CAN NOT BE REMOVED FROM THE IGNITION. YOU STOP THE VEHICLE , PLACE IT IN PARK AND THE KEY CAN NOT BE REMOVED. I VIEW THIS AS A SAFETY AND SECURITY HAZARD, THERE HAVE BEEN TIMES WHEN WE HAVE HAD TO STOP AND START THE CAR SEVERAL TIMES FOR THE KEY TO BE REMOVED. A SEARCH ON LINE WILL SHOW SEVERAL OTHER PEOPLE REPORTING THIS PROBLEM, SOME USE A PAPER CLIP TO REMOVE THE KEY. OTHERS WARN OF A BATTERY DRAIN AND STATE THE KEY CAN NOT BE REMOVED IF THE BATTER US DRAINED WHICH MAKES ME THINK THIS IS AN ELECTRICAL PROBLEM. OTHERS HAVE ALSO POSTED YOU TUBE VIDEOS OF NOT BEING ABLE TO REMOVE THE KEY. HTTP://WWW.YOUTUBE.COM/WATCH?V=LKTFKHFQ6LC UPDATED 11/24/2014 *JS
NHTSA ODI 10592249