What 526 owners told NHTSA about the 2012 Volkswagen Jetta Hev

I WAS TRYING ALONG AT 50 MPH AND THE GLOBE DIESEL LIGHT CAME ON AND THE ENGINE LIGHT CAME AN. I KEPT TRYING TO DRIVE IT TO GET TO A SAFE PLACE TO LEAVE MY VEHICLE TO GET IT TOWED. VW COULD NOT DETERMINE IF WAS FUEL CONTAMINATION OR FAULTY FUEL PUMP. I COULDN'T MOVE THE CAR WHEN I GOT TO A STOP. IF THIS IS A KNOWN ISSUE TO THE VW COMPANY WHY ARE THEY TRYING TO BLAME THE CONSUMERS THAT I PUT THE WRONG FUEL IN MY VEHICLE. VW INSTALLED THE FUEL GUARD WHICH WAS A RECALL, AND COVERED THE REST OF THE PARTS BUT NOW I AM LEFT WITH A YEAR OLD CAR THAT I HOPE HAS NO LONGER FURTHER ISSUES DUE TO VW NOT RECALLING AND FIXING AN ISSUE WITH THE FUEL PUMP. *TR

NHTSA ODI 10546534

OUR 2012 JETTA SPORTWAGEN 2.5 SE HAS SUFFERED FROM INTERMITTENT STALLING FOR THE PAST 4 WEEKS. THE STALLING OCCURS SHORTLY AFTER STARTING THE COLD ENGINE. THIS STALLING HAS OCCURRED WHILE IN TRAFFIC RESULTING IN A SERIOUS SAFETY CONCERN. *TR IT APPEARS THAT THIS ISSUE IS EXPERIENCED BY A NUMBER OF 2012 JETTA SPORTWAGEN OWNERS. HERE ARE POTENTIAL CAUSES OF THE STALLING PER OTHER OWNERS: ECU WIRING HARNESS CRANK SENSOR THROTTLE BODY ENGINE MANAGEMENT SYSTEM COOLANT LEAK MIGRATION FUEL PUMP FUEL FILTER OUR VEHICLE IS CURRENTLY AT THE DEALER. WE ARE EXTREMELY CONCERNED THAT THIS INTERMITTENT STALLING ISSUE IF NOT RESOLVED WILL RESULT IN INJURIES OR FATALITIES. *TR

NHTSA ODI 10534886

THE 2012 VW JETTA 2.5 HAS A VEHICLE DEFECT IN WHICH UPON A NEED FOR ACCELERATION, THE CAR STALLS OUT. WHILE THE ENGINE CONTINUES TO RUN; THE VEHICLE DOES NOT MOVE. THIS VEHICLE HAS FAILED ON THREE SEPARATE OCCASIONS NEARLY CAUSING ACCIDENTS EACH TIME. VW REFUSES TO ACKNOWLEDGE THE DEFECT EVEN THOUGH OTHER VW OWNERS HAVE DOCUMENTED THIS DEFECT IN A VARIETY OF WEBSITES REGARDING THE PRODUCT. *TR

NHTSA ODI 10532138

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED AS THE POWER STEERING SYSTEM MALFUNCTIONED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DIAGNOSTIC TEST DID NOT PROVIDE ANY DEFECT CODES NOR DID THE VEHICLE STALL WHILE THE DEALER TEST DROVE THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 28,884. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10515520

I WAS DRIVING ON THE INTERSTATE ON MODERATE TRAFFIC AT ABOUT 35 MPH WHEN ALL OF A SUDDEN THE CAR STALLED AND THE STEERING WHEEL AND BRAKES GOT REALLY HARD. I HAD TO USE THE EMERGENCY BRAKE TO STOP THE CAR BECAUSE THE BRAKES WOULDN'T WORK. MY JETTA HAS THE AUTOMATIC TRANSMISSION AND IT WAS SET ON "MANUAL WITH NO CLUTCH" WHEN IT HAPPENED. THE THING IS I WASN'T EVEN TOUCHING THAT WHEN THE CAR STALLED. THAT FIRST INCIDENT HAPPENED LESS THAN 2 WEEKS AFTER I'D GOTTEN THE CAR FRESH OFF THE DEALERSHIP. I DIDN'T WANT TO ADMIT THAT THERE WAS SOMETHING WRONG WITH THE CAR BECAUSE I WAS EXCITED TO HAVE A NEW CAR. I'VE OWNED THE CAR FOR ALMOST A YEAR NOW AND IT HAS HAPPENED AT LEAST 7 OTHER TIMES. NOW I REALIZE THIS IS VERY DANGEROUS BECAUSE WHEN THE CAR STALLS THE STEERING WHEELS GETS VERY HARD AND IT MAKES IT ALMOST IMPOSSIBLE TO MOVE THE STEERING WHEEL OR USE THE BRAKES. I'M NOT HAPPY. *TR

NHTSA ODI 10514975

I WAS ON AN APPROXIMATELY 6 HOUR ROAD TRIP. APPROXIMATELY 100 MILES FROM MY HOME, MY 2012 VOLKSWAGEN JETTA TDI WAS BEING DRIVEN AT APPROXIMATELY 70 MPH ON THE HIGHWAY. THE GLOW PLUG LIGHT ON THE INSTRUMENT CLUSTER BEGAN FLASHING. VEHICLE THEN WENT INTO "LIMP MODE", SLOWING TO APPROXIMATELY 45 MPH ON THE HIGHWAY. I WAS ABLE TO MAKE IT TO THE NEXT EXIT OFF THE HIGHWAY, AND COME TO A STOP AT THE OFF RAMP STOP SIGN. THE VEHICLE THEN STALLED, AND WOULD NOT RESTART. THIS LEFT MY WIFE AND I STRANDED 100 MILES FROM HOME. VEHICLE WAS TOWED BACK TO THE DEALERSHIP, WHERE THE VEHICLE WAS PURCHASED. MECHANIC AT DEALERSHIP STATED THE HIGH PRESSURE FUEL PUMP "EXPLODED", SENDING METAL SHARDS THROUGHOUT THE VEHICLE'S FUEL SYSTEM. DEALERSHIP STATES THIS MAY BE CAUSED BY "CONTAMINATED FUEL". A SMALL AMOUNT OF ONLINE RESEARCH REVEALED THIS IS A COMMON PROBLEM WITH VOLKSWAGEN TDI ENGINES. *TR

NHTSA ODI 10508307

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, IT SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTER COOLER FAILED AND WAS CLOGGED WITH ICE ON BOTH THE INLET AND OUTLET SIDES. WHICH CAUSED THE ENGINE TO SEIZE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO ASSIST WITH REPAIR COSTS. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 13,050. UPDATED 03/15/13*LJ UPDATED 04/22/2013 *JS

NHTSA ODI 10497731

CAR LOST POWER AND COASTED TO THE SIDE OF THE ROAD . TOWED TO VW DEALER . NO FUEL PRESSURE . REMOVED FUEL FILTER , FULL OF METAL . FUEL PUMPS , FILTER , LINES AND INJECTORS REPLACED UNDER WARRANTY. NOT A MISS FUELING ISSUE. *TR

NHTSA ODI 10494632

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY STALLED AND THE VEHICLE BEGAN TO IDLE EXCESSIVELY. THE CONTACT WAS ABLE TO BE RESTART THE VEHICLE IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10492244

PICKED UP THE CAR FROM THE DEALER ON 10/03/12 AT 11:00 A.M. IT WAS NEW---HAD 47 MILES ON THE ODOMETER. DROVE IT TO WORK AND THEN ARRIVED HOME AT 6:45 THAT EVENING WITH ODOMETER READING 81 MILES. AS I WAS PARKING THE CAR IN THE GARAGE I PUT IT INTO REVERSE TO BACK IT INTO THE SPOT AND THEN SWITCHED THE GEAR(THIS IS A AUTOMATIC TRANSMISSION) TO DRIVE TO STRAIGHTEN OUT. THE CAR CONTINUED TO MOVE BACKWARDS IN REVERSE AND IF I HAD NOT HAD MY FOOT ON THE BRAKE I WOULD HAVE CRASHED INTO THE CONCRETE WALL OF THE GARAGE. TRIED TO PUT THE CAR BACK INTO DRIVE--THE GEAR SHIFT WAS STUCK IN REVERSE. I TURNED OFF THE CAR AND OF COURSE, COULD NOT START IT AGAIN BECAUSE THE CAR WAS IN REVERSE. THE ELECTRICAL PANEL ON THE DASHBOARD CONTINUED TO READ THAT THE CAR WAS IN PARK. TOW TRUCK DRIVER ARRIVED AND HE HAD TO MANUALLY PULL THE CABLE WIRE IN THE ENGINE WHILE THE CAR WAS RUNNING TO CHANGE GEARS AND GET THE CAR TO START. THIS IS A VERY SERIOUS PROBLEM---THE DEALER AND VOLKSWAGEN CLAIM IT HAS BEEN FIXED BY SIMPLY TIGHTENING A CLASP ON THE TRANSMISSION CABLE. WHY WAS THE CLASP LOOSE? I MAINTAIN THIS IS A DESIGN FLAW. IF I HAD BEEN TRYING TO MAKE A U TURN IN TRAFFIC OR PARK ON THE STREET THE RESULT COULD HAVE BEEN HORRIFIC. . I AM PETRIFIED TO DRIVE THE CAR AGAIN AND THE DEALERSHIP AND VOLKSWAGEN WANT TO SWEEP THIS INCIDENT UNDER THE RUG. PLEASE INVESTIGATE AND PREVENT THIS FROM HAPPENING TO SOMEONE ELSE. THANK YOU *TR

NHTSA ODI 10479427

DRIVING AT ABOUT 50 MPG, ENGINE CONTROL MALFUNCTION AND ENGINE LIGHT BOTH CAME ON AT ONCE AND VEHICLE LOST POWER ALL OF THE SUDDEN. AT THIS HAPPENED ON THE HIGHWAY WHILE PASSING A VEHICLE IT COULD HAVE ENDED IN AN ACCIDENT. *TR

NHTSA ODI 10473648

AFTER LESS THAN 3 MINUTES OF OPERATION, THE VEHICLE CAN STALL UNDER A SPECIFIC SET OF CIRCUMSTANCES. THE INCIDENCES (13 AND COUNTING IN 2 MONTHS) ALWAYS OCCUR WHEN IN SECOND OR THIRD GEAR AT ~30-35 MPG. THE DRIVER IS SLOWING DOWN (AS TO STOP AT A RED LIGHT) AND THEN ACCELERATES (LIGHT CHANGES TO GREEN). ABOUT 2-3 SECONDS AFTER ACCELERATION BEGINS THE ENGINE STALLS AND MUST BE RESTARTED. THE ENGINE JUST CUTS OUT DURING ACCELERATION. *TR

NHTSA ODI 10471607

ON 9 MARCH 2012, I BOUGHT A VW TDI JETTA SPORTSWAGEN WITH AUTOMATIC TRANSMISSION. FROM THE TIME I TOOK POSSESSION OF THE VEHICLE, THE TRANSMISSION BUCKED, HESITATED, AND LUNGED. I TOOK THE CAR BACK TO THE DEALERSHIP ON 26 APRIL TO HAVE IT EXAMINED, BUT THEY SAID THAT IT WAS ?NORMAL? AND THERE WAS NOTHING WRONG WITH THE VEHICLE. I TOLD THEM THAT IF THAT WAS NORMAL, I WAS SURPRISED THAT ANYONE WOULD WANT TO BUY ONE. AFTER 2 MONTHS OF THIS, I TOOK THE CAR BACK AND EXCHANGED IT FOR ONE WITH A MANUAL TRANSMISSION. I BELIEVE THE SO-CALLED AUTOMATIC TRANSMISSION (WHICH IS REALLY A MANUAL TRANSMISSION WITH 2 CLUTCHES CONTROLLED BY A COMPUTER) IS INHERENTLY DANGEROUS. *TR

NHTSA ODI 10459695