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What 230 owners told NHTSA about the 2012 Volkswagen Cc

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (230)Crash / fire / injury (14)Airbags (86)Engine (64)Fuel system (61)Electrical system (38)Steering (12)Transmission & drivetrain (11)Wheels (10)Brakes (9)Electronic Stability Control (esc) (9)Speed control (8)

4 of 230 complaints match · Fuel system · crash/fire/injury only · clear filters

Aug 14, 2020Fuel systemFire

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC SPORT. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO PUSH THE VEHICLE TO THE INDEPENDENT MECHANIC WHERE HE PURCHASED THE VEHICLE. THE MECHANIC DIAGNOSED THE VEHICLE WITH A DEFECTIVE FUEL PUMP AND HAD THE FUEL PUMP REPLACED. A YEAR LATER, THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE SHUT OFF AGAIN WITHOUT WARNING. WITH THE ASSISTANCE OF POLICE, THE CONTACT WAS ABLE TO PUSH THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC. WHILE AT THE MECHANIC, THE CONTACT WAS INFORMED THAT THERE WAS A FIRE OCCURRING WITHIN HIS VEHICLE CLOSE TO HIS GAS TANK WHICH WAS CAUSED BY HIS FUEL PUMP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO SEE IF THEY WOULD COVER THE REPAIR OF THE VEHICLE, THE MANUFACTURER OFFERED NO ASSISTANCE. A DEALER WAS NOT NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HIS FAILURE T6O NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

NHTSA ODI 11349285

May 28, 2018Electrical systemElectronic Stability Control (esc)Fuel systemCrash1 injury

TAKATA RECALL. ON A DAILY BASIS MY CAR LOSES ALL ELECTRICAL POWER AND SHUTS COMPLETELY OFF WHILE DRIVING ON A CITY STREET, HIGHWAY AND HAS EVEN HAPPENED WHILE TURNING. IT'S A TREMENDOUS SAFETY CONCERN, AS I HAVE TO STOP IN THE MIDDLE OF THE ROAD, PUT THE CAR IN PARK AND TRY RESTARTING. THIS HAS CAUSED SEVERAL CAR PILE UPS BEHIND ME. VW STATED THEY ARE UNABLE TO PAY TO HAVE THIS RECALL FIXED AND STATED THAT I WOULD BE RESPONSIBLE FOR REPLACING THE FUEL PUMP AND FUEL MODULE. I AM NOT ABLE TO COVER THESE EXPENSES. THIS SHOULD BE THE RESPONSIBILITY OF VW CORPORATE TO COVER AND FIX THIS RECALL.

NHTSA ODI 11098295

Nov 30, 2017Body & structureFuel systemCrash

' "TAKATA RECALL" I LOST CONTROL MY VEHICLE WHILE I WAS DRIVING AT ATHENS DR AND HIT THE VEHICLE IN FRONT , I HAD BIG DAMAGE TO MY VEHICLE IT WAS DUE TO IMPROPER FUEL PUMP CONTROL MODULE. I HAD REUESTED ALREADY REPAIR FROM LEITH VW CARY NC,THEY SAID THEY DIDN'T HAVE REMEDY.

NHTSA ODI 11051505

Nov 6, 2012Speed controlFuel systemFire

AT 8:40 AM CST ON 11/6/2012. WHILE COMMUTING TO WORK AT 55 MPH ROAD IN THE MIDDLE OF FREEWAY. I LOST FUNCTIONALITY ON THE GAS PEDAL. THE VEHICLE WOULD NOT ACCELERATE WHEN ENGAGING THE GAS PEDAL. GAS PEDAL WAS RENDERING NON-FUNCTIONAL AND IN-EFFECTIVE. THERE WAS HEAVY SOOT/SMOKE FROM THE EXHAUST PRIMARILY ALMOST LIKE FIRE AND SOME SMOKE FROM UNDER THE HOOD, THIS IS A NEW UNDER WARRANTY VW CC 2012 4 DOOR SEDAN. DRIVING ON THE LEFT LANE WITH A SEMI BEHIND ME WHEN THIS OCCURRED. IT CREATED A VERY UNSAFE NEAR MISS INCIDENT. I AM FORTUNATE THAT A COLLISION DID NOT HAPPEN WHEN I LOST POWER TO THE WHEELS. I PULLED OFF TO AN EXIT AND WHEN I FLOORED THE GAS PEDAL, THERE WAS INTERMITTENT POWER STALLING THE VEHICLE TO LESS THAN 5 MPH. HOWEVER, THERE WAS HEAVY SOOT/SMOKE FROM THE EXHAUST PRIMARILY ALMOST LIKE FIRE AND SOME SMOKE FROM UNDER THE HOOD, WITH PARKING LIGHTS ON I DROVE 2 MINUTES AND PULLED TO A PARKING LOT. MY VEHICLE WAS TOWED TO A NEAREST VW DEALERSHIP UPON TALKING WITH VW ROAD SIDE ASSISTANCE. THEY APPEAR TO BE INCONSIDERATE TO THE MAGNITUDE OF THE SITUATION I DEALT WITH AND THE IMPACT AND SEVERITY OF THE TECHNICAL FAILURE. I DON'T KNOW IF THIS SYSTEMIC IN VW CC. THIS TECHNICAL FAILURE CAN EASILY CAUSE ACCIDENTS. MY NEAR MISS IS A TESTAMENT TO IT. *TR

NHTSA ODI 10483520

Working with the data? Download all 230 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Volkswagen Cc verdict →