Home · 2012 Volkswagen Cc · Complaints

What 230 owners told NHTSA about the 2012 Volkswagen Cc

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (230)Crash / fire / injury (14)Airbags (86)Engine (64)Fuel system (61)Electrical system (38)Steering (12)Transmission & drivetrain (11)Wheels (10)Brakes (9)Electronic Stability Control (esc) (9)Speed control (8)

86 of 230 complaints match · Airbags · clear filters · page 3 of 4

Dec 13, 2016Airbags

YAKATA RECALL AFTER PUTTING MY FAMILY AT RISK FOR ALMOST 12 MO. IS'NT IT TIME FOR THE GOV. TO STEP UP.ACTUALLY IT'S MORE LIKE 4YEARS. THAT DEFECT HAS BEEN THERE SINCE NEW.

NHTSA ODI 10935044

Dec 10, 2016Airbags

TAKATA RECALL. THERE IS A TAKATA AIRBAG RECALL AND THERE IS NO REMEDY YET. I LIVE IN ALABAMA WHICH HAS A HOT, HUMID CLIMATE. I WOULD LIKE THE AIRBAG TO BE TAKEN OUT EVEN IF NO REPLACEMENT IS AVAILABLE AT THIS TIME BECAUSE THE AIRBAG MAY EXPLODE CAUSING INJURY TO ME.

NHTSA ODI 10934363

Dec 9, 2016Airbags

TAKATA RECALL.

NHTSA ODI 10934309

Dec 9, 2016Airbags

TAKATA RECALL - THE DRIVER SIDE AIR BAG HAS NOT YET BEEN REPLACED WHICH PUTS DRIVERS OF MY CAR IN DANGER. I WAS NOTIFIED OF THE RECALL BY VW IN APRIL 2016, BUT THE PROBLEM HAS NOT BEEN FIXED.

NHTSA ODI 10934315

Nov 25, 2016Airbags

MY LEASE IS UP AND ON MY 2012 CC AND I ONLY HAVE 20,000 MILES ON IT. I WANTED TO PURCHASE BUT WHEN I WENT TO PURCHASE IT AT VE, THEY STATED THAT THEY COULDN'T FIX IT OR SELL IT TO ME.. WHO WANTS TO BUY A CAR THAT HAS A SAFETY RECALL WITH NO DATE DETERMINED TO FIX IT? WHAT DO I DO?

NHTSA ODI 10927910

Nov 7, 2016Airbags

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10924679

Nov 4, 2016Airbags

TAKATA INFLATORS. THE RECALL DATE WAS FEB 9, 2016. IT IS NOV 4, 2016 AND THE REMEDY IS STILL NOT AVAILABLE. THE RECALL IS NOT BEING HANDLED IN A TIMELY MANNER PUTTING THE DRIVER (MY SON) AT RISK. ACCORDING TO THE VIDEO AT THE NHTSA WEBSITE ON THE TOPIC, IT STATES HOT AND HUMID CLIMATES INCREASE THE RISK OF MALFUNCTION. WE LIVE IN NC, A HOT AND HUMID CLIMATE.

NHTSA ODI 10924265

Nov 4, 2016AirbagsWheels

TAKATA RECALL : SOON AFTER I PURCHASED MY USED 2012 VW CC , THE PROBLEMS STARTED : AIRBAG LIGHT TURNED ON , AT THE SAME TIME HORN BECAME INOPERATIVE AND STEERING WHEEL CONTROLS BECAME DISABLED. NHTSA RECALL # 16V078, NHTSA CAMPAIGN NUMBER: 16V078000 , MANUFACTURE'S RECALL # 69M9, RECALL DATE 02.09.2016. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE ! THE SECOND RECALL IS : TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS ( TPM ). FLATE TIRE IMAGE ON AND OFF EVERY DAY A LOT OF TIMES PER DAY, DESPITE THE TIRE PRESSURE IS OK. DEFECTIVE AIRBAG ( INFLATOR ) ALONG WITH DEFECTIVE TPM ARE BOTH MAJOR SAFETY ISSUES AND IN NEED TO FIX IT ASAP FREE OF CHARGE. VOLKSWAGEN OF KEARNY MESA SAN DIEGO OFFERED TO FIX THE AIRBAG AT HIGH PRICE ! DRIVING WITH THOSE PROBLEMS IS DANGEROUS ! I DID NOT WRITE DIRECTLY TO VOLKSWAGEN OF AMERICA, BUT I AM GOING TO DO IT ! THANK YOU *TR

NHTSA ODI 10924312

Nov 2, 2016Airbags

TAKATA RECALL, VOLKSWAGON HAS BEEN DELAYING A FIX FOR MY CC SPORT 2012. I WAS NOTIFIED IN FEBRUARY 2016 THAT MY VOLKSWAGON CCSPORT 2012 HAS A SAFETY RECALL OF MY AIRBAGS. THE DEALER AS ADVISED ME THEY WON'T TAKE MY CAR BACK IN TRADE FOR ANOTHER VEHICLE DO TO THE OPEN RECALL. FURTHER ADVISED ME THAT BECAUSE VOLKSWAGON CURRENTLY HAS NO FIX IN THE NEAR FUTURE. MY AUTOMOBILE WITH 37,000 MILES IN EXCELLENT CONDITON AND MAINTAINED/SERVICED EVERY 3000 MILES. AND I WAS ADVISED THAT THE VALUE OR TREADE IN IF THEY WERE TO TAKE CAR BACK. THE CAR WOULD HAVE TO BE SOLD AT AUCTION FOR PENNY'S ON THE DOLLAR. THIS IS A CRIME AND OUT RAGIOUS THAT A DEALER WHO HAS SOLD ME TWO VOLKSWAGON OVER THE SPAN OF 10YEARS IS NOW SENDING ME TO CAR MAX AS MY ONLY OPTION TO TRADE MY CAR OR SALE IT. I'M OUT RAGED AND NEED SOME ADVISE OR GUIDANCE AS TO HOW I MOVE FORWARD WITH VOLKSWAGON TO SETTLE THIS SAFETY RECALL WHICH HAS BEEN ON FILE ALMOST A YEAR. AND VOLKSWAGON HAS NO INFORMATION OR ANY IDEA AS TO WHEN OR HOW THEY WILL FIX MY AUTOMOBILE

NHTSA ODI 10923726

Nov 2, 2016Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10923924

Oct 7, 2016LightsAirbags

TAKATA RECALL... WHEN I BRING MY CAR IN THERE IS NO FIX TO THIS PROBLEM BUT THEY SAY THEY CAN PUT NE IN ANOTHER CAR BUT MY VALUE IS NOT ENOUGH TO ZERO OUT THE BAKANCE ON MY LOAN... WHY MUST I PAY FOR A CAR THAT IS SUPPOSED TO BE SCRAPPED AND A MANUFACTURED DEFECT? MY LOAN NEEDS TO BE ZEROED OUT AND I SHOULD BE ALLOWED TO START OVER. I HAVE SPENT EXTRA MONEY ON THAT CAR NEW TURES & BATTERY NOT EVEN A YEAR OLD. THE TAKATA CORPORATION NEEDS TO BE LIABLE FOR THE REMAINING DEBT NOT ME.... MY NOTE WILL GO FROM 420 OWNING TO 655 LEASED TO GET OUT THAT CAR AND I'M FORCED TO PURCHASE ANOTHER VOLKSWAGEN.... NOT FAIR AT ALL....

NHTSA ODI 10914444

Sep 30, 2016Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10910735

Sep 22, 2016Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10908664

Sep 22, 2016AirbagsCrash3 injuries

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN CC. WHILE MAKING A LEFT TURN AT A GREEN LIGHT, ANOTHER VEHICLE RAN A RED LIGHT AND CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE DRIVER SUSTAINED WHIPLASH, NECK LIGAMENT PAINS, AND SHOULDER AND WRIST PAINS ON THE LEFT SIDE. ONE PASSENGER SUSTAINED WHIPLASH, AND NECK AND BACK PAINS. ANOTHER PASSENGER SUSTAINED WHIPLASH AND ABDOMEN PAINS. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY CLAIMED THE VEHICLE AS A TOTAL LOSS AND IT WAS TOWED TO A REPAIR CENTER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,789.

NHTSA ODI 10908707

Sep 19, 2016Airbags

TAKATA RECALL. I HAVE BEEN TRYING TO GET THIS AIRBAG REPLACED IN MY DAUGHTERS CAR. WE LIVE IN FLORIDA AND HER CAR IS LISTED ON THE RECALL LIST WHICH IS STILL OPEN. I PRAY EVERYDAY THAT SHE IS SAFE IN THIS CAR, WE CAN NOT AFFORD TO REPLACE AN ENTIRE CAR OR GET A RENTAL FOR MONTHS AT A TIME.

NHTSA ODI 10907687

Sep 18, 2016Airbags

TAKATA RECALL I PURCHASED A CPO CVW CC SPORT FROM AND HAVE GONE TO MY LOCAL VW DEALER IN LA QUINTA CALIFORNIA SEVERAL TIMES ABOUT THIS RECALL. I AM AN 82-YEAR OLD WOMAN THAT FREQUENTLY TRAVELS BY CAR BETWEEN LA QUINTA AND LOS ANGELES. I AM VERY CONCERNED ABOUT BEING IN AN ACCIDENT ALONG THE MUCH TRAVELED HIGHWAYS BETWEEN THE TWO AREAS KNOWING MY AIR-BAG MIGHT NOT WORK. I HAVE HAD ARTERIAL STENTS IMPLANTED AND SHOULD I GET IN AN ACCIDENT THE DEBRIS FROM A FAULTY AIRBAG COULD KILL ME. I NEED THIS FIXED OR VW SHOULD OFFER TO REPLACE MY CAR. WHAT CAN I DO? CAN YOU HELP IN ANY WAY? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10907474

Sep 16, 2016Airbags

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10907263

Sep 10, 2016Airbags

TAKATA RECALL- I WAS SENT NOTIFICATION ABOUT THE RECALL VIA MAIL BACK IN FEBRUARY. I CALLED THE NUMBER LISTED TO GET MORE INFORMATION AS WELL AS SET UP A DATE TO TAKE CARE OF THE ISSUE. I WAS INFORMED THAT NO RESOLUTION HAD BEEN PUT INTO PLACE AT THAT TIME. MY VEHICLE IS STATIONARY AT THIS POINT, I WOULD LIKE TO DRIVE MY CAR AND NOT BE IN FEAR OF MY LIFE WITH SOMETHING THAT WOULD HOPEFULLY SAFE MY LIFE AND NOT TAKE MY LIFE. IF WOULD LIKE TO GIVE THE CAR BACK TO THE DEALERSHIP AND START OVER.IT IS NOT FAIR THAT I HAVE PURCHASED THIS VEHICLE HAVE NOT USED IT AS I PLEASE BECAUSE OF THE FEAR OF THE METAL FRAGMENTS IN THE AIRBAGS.I WOULD LIKE A RESOLUTION IMMEDIATELY SO THAT I CAN IN FULL CONFIDENCE DRIVE AND ENJOY MY VEHICLE. I PURCHASED IT IN 2013 WITH JUST 23,000 MILES AND AS OF THIS DATE IT HAS ONLY 60,000. THANK YOU VERY MUCH FOR YOUR TIME. *TR

NHTSA ODI 10905491

Sep 3, 2016Electrical systemLightsAirbags

"TAKATA RECALL" WILL THE PROBLEM BE FIXED, I DO NOT WANT TO PURCHASE ANOTHER CAR AT THIS TIME, BUT IT LOOKS AS IF I WILL BE FORCED TO DO SO. I ALSO HAVE SOME ELECTRICAL ISSUES WITH THE CAR THE AIR PRESSURE IN THE TIRES AND THE LIGHTS KEEP GOING OUT TO REPLACE THEM EVERY 4 TO 6 MONTHS IS CRAZY.. THE DEALERSHIP HERE WANTS TO PUT ME IN A NEW CAR AND AS HE SAID EAT THE COST TO REPLACE, WHY DON'T THEY JUST PAY OFF THE CAR AND I CAN CUT MY LOSSES AND START OVER WITH A CAR OF MY CHOICE, I'M BEING FORCED BACK INTO A VW CAR?

NHTSA ODI 10903491

Aug 29, 2016Airbags

TAKATA RECALL - THE RECALL WAS ANNOUNCED 2/2016. IT IS NOW ALMOST 9/2016 AND VOLKSWAGEN REPORTS THAT THERE IS NO REMEDY YET. THIS AIRBAG ISSUE IS POTENTIALLY LETHAL AND THEY ARE LETTING PEOPLE CONTINUE TO DRIVE AROUND. WHERE IS THE ACCOUNTABILITY?

NHTSA ODI 10899331

Aug 4, 2016Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10893035

Aug 2, 2016Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10892518

Aug 1, 2016Airbags

TAKATA RECALL I'M CONCERNED THAT I STILL CANNOT GET MY AIRBAG REPLACED

NHTSA ODI 10892204

Jul 15, 2016Electrical systemAirbags

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND CAUSED THE HORN AND BLUETOOTH TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10884984

May 31, 2016Airbags

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10871524

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Working with the data? Download all 230 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Volkswagen Cc verdict →